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  • Archived

Google Chrome

I have a tracking app on macOS Monterey that is following me around On Firefox settings I came cross some locations where I see Google Chrome like on page info about:hom… (read more)

I have a tracking app on macOS Monterey that is following me around

On Firefox settings I came cross some locations where I see Google Chrome like on page info about:home or Application Basics: Google Location Service Key and Google Safe browning Key. Also, on a link called Survey where there is Google forms to fill out. I don't use Google Chrome because of the issues Google Chrome creates when I go on my the websites. Why are these Google things in Firefox and is there a way to remove them?

Mahubti

Asked by Yolanda 8 months ago

Last reply by jscher2000 - Support Volunteer 8 months ago

  • Archived

firefox tabs close button

I am looking for a way to make the Firefox tab close button "x" bolder without affecting the background style. I tried using filter but I do not want any shadows or anyth… (read more)

I am looking for a way to make the Firefox tab close button "x" bolder without affecting the background style. I tried using filter but I do not want any shadows or anything like that just to make the item itself not bigger but bolder - any ideas? Thank you all look4

Asked by look4 8 months ago

Last reply by cor-el 7 months ago

  • Archived

Javascript

I had to add Javascript because one of my accounts need Javascript to open. After installing Javascript and allowing for all to be 'true', I still get this message when I… (read more)

I had to add Javascript because one of my accounts need Javascript to open. After installing Javascript and allowing for all to be 'true', I still get this message when I try to open a 'show blocked content' in my email.

"The address wasn’t understood

Firefox doesn’t know how to open this address, because one of the following protocols (javascript) isn’t associated with any program or is not allowed in this context.

   You might need to install other software to open this address."

I never had any problem before installing Javascript. Thanks for any solutions.

Asked by jalnet1 8 months ago

Last reply by leesambo73 4 months ago

  • Archived

importing passwords firefox 105.0.1

Hello, I was having problems with one of my passwords not updating correctly in firefox 105.0.1 I exported all of the passwords into a csv file and then followed the … (read more)

Hello,

 I was having problems with one of my passwords not updating correctly in firefox 105.0.1   I exported all of the passwords into a csv file and then followed the steps outlined here in the forum to turn on import passwords from a file.  Then while trying to fix the password problem I removed all passwords/ids.  I clicked on the import from a file, selected the file I exported to but nothing happens.. No passwords, no id's. I thought maybe I wouldn't see it in the about:logins screen, so  I tested out three different sites from the export file and no luck on anything.  I was expecting a box to pop up telling me the import was successful or if I was sure I wanted to import all of these passwords but nothing, so even though I get the drop down to import I can't.  Has anyone experienced this problem before or any solutions.  

Thanks in advance

Asked by mlorkowski 8 months ago

Last reply by cor-el 8 months ago

  • Archived

Twitch error #3000

Hello When i try to watch a twitch stream i can't do that, it shows me this error Your browser encountered an error while decoding the video. (Error #3000). I'm in firef… (read more)

Hello

When i try to watch a twitch stream i can't do that, it shows me this error Your browser encountered an error while decoding the video. (Error #3000). I'm in firefox, Version 105.0.1(64 bit) I tried delete data and cookies,restarting firefox and pc,starting firefox in troubleshootmode

Asked by ll7754517 8 months ago

Last reply by jh34ghu43gu 7 months ago

  • Archived

download proctoru

hi,i try to have a TOEFL IBT home edition.and it requests me to download proctoru in my MAC. but i can't download extension through firefox. it says it will take a high r… (read more)

hi,i try to have a TOEFL IBT home edition.and it requests me to download proctoru in my MAC. but i can't download extension through firefox. it says it will take a high risk for my computer. how can i figure it out? thank you!

Asked by judyjing.2009 8 months ago

Last reply by jscher2000 - Support Volunteer 8 months ago

  • Archived

Dashlane extension not working

Dashlane extension is blank - couldn't see anything in the window when I clicked on the Dashlane icon but now even the window doesn't open. What's going on? I've used Da… (read more)

Dashlane extension is blank - couldn't see anything in the window when I clicked on the Dashlane icon but now even the window doesn't open. What's going on?

I've used Dashlane for years without problem. I'm on Firefox 105.0.1 and OS Monterey 12.4

Asked by Eli 7 months ago

Last reply by Dropa 7 months ago

  • Archived

Need to change background color of about:blank page

For years I've set the background display color in about:config to a medium gray, #CCCCCC. Main purpose was to change the background color of the about:blank page, which … (read more)

For years I've set the background display color in about:config to a medium gray, #CCCCCC. Main purpose was to change the background color of the about:blank page, which is my home page and my new tab page.

Note I am not overriding colors; #CCCCCC only showed up as the bgcolor for about:blank. Occasionally websites which forgot to specify a background color would show up with a medium gray background, a minor inconvenience and a hint their coding was not so great.

Just realized my background color selection for about:blank isn't working anymore. The background color of the about:blank page is white. Not sure when it changed. I failed to notice when the medium gray disappeared because I have been reflexively pressing the dim screen button. I have vision issues and need to avoid a white screen.

There was a question in 2021 about the about:blank page bgcolor turning white which was archived but does not look resolved.

https://support.mozilla.org/en-US/questions/1344438

Does about:blank now specify a bgcolor, overriding my about:config setting? I still have browser.display.background_color set to #CCCCCC. Do I need to change another value for about:blank now? Thanks for your help.

Using Firefox 105.0.1 64-bit on a Windows 10 Toshiba laptop.

Asked by CLARMAP 8 months ago

Last reply by petergroft 7 months ago

  • Archived

Firefox 105.01 last update screwed up my menus, how do I uninstall the last update?

How can I uninstall the latest Firefox Update? My version is 105.01. When I right click on the file menu, there is a blank menu, except for the "Bookmarks Menu" is the … (read more)

How can I uninstall the latest Firefox Update? My version is 105.01. When I right click on the file menu, there is a blank menu, except for the "Bookmarks Menu" is the only thing. Also, the side menu on the right side is useless. None of the commands show except for a couple keyboard shortcuts. I tried changing themes and also changed to the default theme with no luck.

I rely heavily on the menus so i would love to roll back/uninstall the update. Thank you. nottyn

Asked by nottyn7 8 months ago

Last reply by jscher2000 - Support Volunteer 8 months ago

  • Archived

lastest versions have screwed up my computer. HELP!

Good morning, There are multiple questions. 1. Now everytime I click on a link in an article it opens a completely different page of firefox instead of just making a tab… (read more)

Good morning, There are multiple questions. 1. Now everytime I click on a link in an article it opens a completely different page of firefox instead of just making a tab on the line with all the other tabs. It also loads that new page half way off the screen on the right hand side and I have to drag it over, open it full sized and then screw around with cutting and pasting the url into a new tab on the old firefox page. How do I stop it from doing this? It's realllllly annoying.

2. It is screwing up some of my graphics by putting horizontal lines into the picutres to where you can't view it. Specifically on jigsaws from jigsawplanet.com. I work on a gaming site and this really impacts my ability to do my job (or have fun).

3. One one particular site HEXrpg.com, I set my view at 120% and every page I go it it reverts it back to 100%. This did NOT used to happen and it only seems to be happening on that particular site..... However, it could be on other sites as I've had to set my entire computer to 120% now so I can read the posts on that one site and now everything is too big for my screens in the other sites.

I don't know what you guys were trying to do, but whatever it was, can you please put it back to the way it was before this last (possibly last 2) updates. If not I'm going to have to switch to Edge or Chrome and I really don't want to have to do this because I've been with Firefox forever. HELP!?! Deborah DeVane

Asked by dcdevane 8 months ago

Last reply by emberg418 3 months ago

  • Archived

Backup and changing password

I'm signed in on desktop and phone (they are synced), but I forgot my password, and I don't have a recovery key. I want to reset the password to avoid losing data, just t… (read more)

I'm signed in on desktop and phone (they are synced), but I forgot my password, and I don't have a recovery key. I want to reset the password to avoid losing data, just to prevent. If I back up my desktop profile, then reset my password, will this backup be enough to recover all my data? Or is there something that it's stored just online/on cloud by firefox that won't be recovered?

Asked by rosana.meer 8 months ago

Last reply by cor-el 6 months ago

  • Archived

When going full-screen on video, the browser doesn't show the full-screen the first time

When going full-screen on video, the browser doesn't show the full-screen the first time. For example, when I want to view a full-screen video on YouTube/Disney/Netflix… (read more)

When going full-screen on video, the browser doesn't show the full-screen the first time.

For example, when I want to view a full-screen video on YouTube/Disney/Netflix/Prime Video, I select the full-screen button as usual. However the top left-hand side corners always show a thin blue hue. The thin blue hue only goes away when I leave full-screen and re-select it.

Any ideas on what might be causing this? My browser is up-to-date

Asked by benico50 8 months ago

Last reply by reecesmithy18 5 months ago

  • Archived

Restoring everything from an previous UNINSTALLED version of Firefox on Mac

I downloaded upgrade Firefox. I clicked replace. The new version was not compatible with my operative system. I then uninstalled Firefox with Clean my Mac. Too fast. Now… (read more)

I downloaded upgrade Firefox. I clicked replace. The new version was not compatible with my operative system. I then uninstalled Firefox with Clean my Mac. Too fast.

Now I have upgraded my operative system and have the newest Firefox. It works but I have lost all my bookmarks, website history, data, cookies - everything that makes it easy. Biggest problem is some lost passwords that only my old Firefox remembers..

Is it possible to restore this somehow? Please say yes and describe me how!

Asked by ziljes 8 months ago

Last reply by jscher2000 - Support Volunteer 8 months ago

  • Archived

Firefox lost my primary password

After updating Firefox this morning on my main PC, I noticed that it didn't ask for my primary password. I then noticed that it wasn't filling in passwords automatically… (read more)

After updating Firefox this morning on my main PC, I noticed that it didn't ask for my primary password.

I then noticed that it wasn't filling in passwords automatically.

My primary password has disappeared as well as my stored passwords. When I try to set a primary password it tells me that it can't change the password.

I tried creating a new profile and that didn't fix it.

I can use firefox on other devices and all the information is there. But I can't get my passwords on my primary PC.

How do I fix this?

i'm running Firefox 105.0.1 (64-bit) on a Win 11 PC.

Asked by sbalzac 8 months ago

Last reply by cor-el 8 months ago

  • Archived

pop up ads response to Paul

someone named "Paul" emailed me about my pop up ad problem - not sure how to reply to him - Paul, thank you but I am an old Luddite. Don't understand what you mean by "Ar… (read more)

someone named "Paul" emailed me about my pop up ad problem - not sure how to reply to him - Paul, thank you but I am an old Luddite. Don't understand what you mean by "Are these pop-ups the GDPR cookie preferable notices?:

When I open a website -- say CNN.com for example -- I see ads on the home page, then when I click on a link to go to an article I see a bunch of ads all over the place.

Asked by larryfried123 8 months ago

Last reply by cor-el 8 months ago

  • Archived

Did not connect: Potential Security Issue since upgrading to version 105

I am getting a stack of these errors preventing me from browsing to secure websites which includes google.com. Luckily my Chrome Browser and Edge Browser work fine. This … (read more)

I am getting a stack of these errors preventing me from browsing to secure websites which includes google.com. Luckily my Chrome Browser and Edge Browser work fine. This is just another nail in the coffin for me to close the door on this browser which is just getting more and more unreliable.

For now, I have migrated to Chrome to allow me to go about my business of without Firefox telling me Google.com and many other secure sites are unsafe to browse!

Please bring back the override and accept the risk. I would rather have a warning and transfer risk to me rather than have a draconian rule telling me to use a different browser to resolve the issue. For now, you have forced my choice.

I cannot believe I am the only User to experience this issue. I do not want to delete all my cookies etc as I want to be selective in what I delete but again, this option has been taken away from me as well.

Looking forward to a solution.

Thanks.

Asked by d.russell 8 months ago

Last reply by jonzn4SUSE 8 months ago