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  • Solved

How can I stop the purple Tracker Information pop-ups that appear every time I open a new webpage?

Hi, Since recent updates to Firefox I get a purple pop-up listing Trackers at the bottom right of my screen every time I open a new webpage. I'm happy with my PC securit… (read more)

Hi,

Since recent updates to Firefox I get a purple pop-up listing Trackers at the bottom right of my screen every time I open a new webpage. I'm happy with my PC security settings and have good protection software running - but this pop-up listing Trackers is becoming a nuisance.

Is there a way to stop Firefox displaying the Tracker notification pop-ups whilst still intercepting and blocking them in accordance with my security settings?

I see that other users have asked the same question, but it does not seem to have been answered yet.

Thanks,

Peter

Asked by PeterKinloch 2 months ago

Answered by PeterKinloch 2 months ago

  • Solved

Why do cookies persist after clicking "Clear Data"?

Hi Mozilla community, The Developer Tools -> Storage -> Cookies pane shows cookies currently being stored by Firefox. If I close my browser, these cookies are auto… (read more)

Hi Mozilla community,

The Developer Tools -> Storage -> Cookies pane shows cookies currently being stored by Firefox.

If I close my browser, these cookies are automatically deleted. However, if I follow the steps on [1], the cookies are still there, and don't get deleted. *Why?*

Thanks in advance!

Steps to reproduce:

- Start a new Firefox session
- Open Developer Tools -> Storage -> Cookies and see that the list is empty
- Go to youtube.com and click Accept All on the cookies popup
- Developer Tools -> Storage -> Cookies now shows a cookie from YouTube, as per the attached screenshot
- Go to Settings->Privacy & Security->Cookies and Site Data -> Clear Data -> Clear
- Go back to Developer Tools -> Storage -> Cookies and click on the refresh icon
- The YouTube cookie is still there
- However either of the following actions will correctly delete this cookie:

1) closing firefox (with Always Use Private Browsing Mode enabled) 2) manually deleting the cookie from the list in Developer Tools -> Storage -> Cookies


[1] https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

Asked by tomchopin 2 months ago

Answered by cor-el 2 months ago

  • Solved

Update fault

After last update V104.0.2 fire fox will not allow me to access router to change settings message given, unable to connect, can I revert to previous version of firefox as… (read more)

After last update V104.0.2 fire fox will not allow me to access router to change settings message given, unable to connect, can I revert to previous version of firefox as always worked before update

Asked by allan.pool 2 months ago

Answered by cor-el 2 months ago

  • Solved

Sudden change in font

Hi all, Had my text font changed all of a sudden. I'm not sure if I've accidentally pressed a shortcut to change any setting. Image attached also show that this change h… (read more)

Hi all,

Had my text font changed all of a sudden. I'm not sure if I've accidentally pressed a shortcut to change any setting.

Image attached also show that this change has caused some misaligned numbers on a browser.

Is there a way to revert text to my previous settings?

Asked by cyberviper05 2 months ago

Answered by Pete 2 months ago

  • Solved

Font Size of main content on all sites renders at 13px after waking from sleep

All of a sudden, after waking my computer from sleep, I found that many websites in Firefox are displaying the main text content at 13px, ignoring font sizes specified in… (read more)

All of a sudden, after waking my computer from sleep, I found that many websites in Firefox are displaying the main text content at 13px, ignoring font sizes specified in CSS etc. I first discovered this on my organization's website, I thought it was a browser cache issue, but it has persisted. The text content on our front page is all the correct size, but everything on the website that is "main content" text that is not in a heading tag, like blog post or regular page content, is rendered at 13px. Other sites like Wikipedia load this way as well. In private mode, the issue disappears. In Chrome, the issue does not occur.

I have cleared all cookies, browser cache, site data, history, and the problem persists. I have checked the default font settings in Firefox, the checkbox saying websites should override the font settings is already checked. Zoom is set to 100%. I updated to the latest version in the course of restarting, and it didn't fix the issue either.

In the attached screenshot, the examples on the left are in regular Firefox windows. On the top right, a page on our site is displayed correctly in Firefox private mode. In the bottom right, Wikipedia is displayed correctly in Google Chrome.

Asked by zbCanAdv 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Solved

Font style and color displaying wrong except in a private window

Today, I noticed that fonts on sites look different than normal. At first I noticed that font looked smaller, but zoom is set to actual size. Then I noticed that while on… (read more)

Today, I noticed that fonts on sites look different than normal. At first I noticed that font looked smaller, but zoom is set to actual size. Then I noticed that while on a site with a black background the text was displaying as black also, making it impossible to read. I looked through the preferences and everything pertaining to fonts and colors appears to still be set to default. Next thing I tried was opening the same site in private window. While in the private window, the font and color appears as it should.

Any ideas how to fix this?

Asked by geek.jon 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Solved

Text display problems on different websites

I haven't changed anything except for Firefox auto-updating to version 104.0.2 this morning but now some sites with dark mode are nearly unreadable (see attached screens … (read more)

I haven't changed anything except for Firefox auto-updating to version 104.0.2 this morning but now some sites with dark mode are nearly unreadable (see attached screens 1-2 of Twitch and Giant Bomb, respectively), and others have had their default text size rapidly shrink (see screen 3 of a Wikipedia page), with no warning. What was fine yesterday is no longer working correctly today. I tried disabling and re-enabling different extensions and clearing my whole browser cache and that does not seem to have helped. Is there any explanation or quick fix for these issues on the way or a way I can roll back to 104.0.1 until the problem has been solved?

PS: I'm also using the latest version of Windows 10 and my video card (Radeon RTX 480) drivers and neither have had any updates in the past 24 hours.

Asked by amendele 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Solved

Firefox displaying fonts and some formatting incorrectly

I didn't change or adjust anything, but when I opened Firefox this morning some websites are displaying differently. On some websites, the font size is smaller than 'norm… (read more)

I didn't change or adjust anything, but when I opened Firefox this morning some websites are displaying differently. On some websites, the font size is smaller than 'normal' (see attached Wikipedia screenshots), some font styles have been changed (see attached Serebii and Archive of Our Own screenshots), and some websites are not displaying properly (see attached tumblr screenshots). I have cleared my cookies, cleared my browsing history, reset my browsing and font preferences, disabled all of my add-ons,disconnected from my VPN, logged out and back into Firefox, restarted my computer, and uninstalled and reinstalled Firefox, but the issue still persists.

I'm aware I can custom adjust the font size, which solves the sizing issue, but not the display or changed font.

I've included screenshots of the issues, as well as Chrome screenshots for comparison.

Is there anything else I can do to fix this? Thank you for the help!!

Asked by woefulmedian 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Solved

Some font are still dark on dark theme

on some pages google/twitch some fonts are dark on dark theme, refreshing pages, changing themes (using default mozilla dark theme) doesnt fix it... so it sometimes distu… (read more)

on some pages google/twitch some fonts are dark on dark theme, refreshing pages, changing themes (using default mozilla dark theme) doesnt fix it... so it sometimes disturb me .

Asked by jakuboleszczuk 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Solved

My firefox browser keeps telling me that the server is not found everytime I use the search browser

Every time I try to use the search function I get this message, saying that they can't find the URL. I've already tried checking my connection, my firewall, restarting my… (read more)

Every time I try to use the search function I get this message, saying that they can't find the URL. I've already tried checking my connection, my firewall, restarting my computer, using the troubleshoot mode, and uninstalling + reinstalling again. Can somebody please help?

Asked by bluestorm801 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Solved

104.0.2 update has shrunk text size on all websites and is causing webpages to display improperly

Instantly upon installing the latest update I've witnessed glaring issues across the board with Firefox that are severely impacting my ability to browse websites. The tw… (read more)

Instantly upon installing the latest update I've witnessed glaring issues across the board with Firefox that are severely impacting my ability to browse websites.

The two major issues are as listed in the title, all text is about 10-20% smaller, the ui elements displayed within web pages are also shrunk to this same degree (zooming in the page just makes everything appear distorted and thus is not an acceptable fix), and many parts of text or coding are broken on pages that cause them to display the wrong colors which make many sites all but impossible to read.

I do not utilize any of the windows settings for zooming or making text larger, I've already attempted to clear cache and cookies, and thus far I can't find any way to resolve the issue. To be clear, this is a firefox issue because other browsers such as chrome still display everything perfectly.

Asked by SchwhatNow 2 months ago

Answered by SchwhatNow 2 months ago

  • Solved

Certain text turned dark in my dark theme

FF is fully updated. I use the dark theme, no issues up til now. Suddenly text in certain sections of my browsing is dark. I've tried changing themes, using system color… (read more)

FF is fully updated. I use the dark theme, no issues up til now. Suddenly text in certain sections of my browsing is dark. I've tried changing themes, using system colors and not, nothing fixes it. I just want to be able to read all the text on my page again. See images for what I'm referring to. Any help is appreciated. Ff version 104.0.2 (64-bit) Windows 10

Asked by BladedxRayne 2 months ago

Answered by cor-el 2 months ago

  • Solved

Could not recover logins, keep overwrite when auto sync

Hi support team, Yesterday, I suddenly removed all logins and somehow my profile was synced to the cloud. Fortunately, I still keep all login files (json and key db files… (read more)

Hi support team,

Yesterday, I suddenly removed all logins and somehow my profile was synced to the cloud.

Fortunately, I still keep all login files (json and key db files), I tried to recovery all my logins, it was successfully.

But, right after that my profile was synced from the cloud to my machine then whole logins were clear.

So how can I overwrite my profile in the cloud so I can totally recovery my old logins?

Kindly help to give my some advice.

Thanks!

Asked by LHien 2 months ago

Answered by Dropa 2 months ago

  • Solved

Firefox 104.0.2 arbitrarily freezes (Ubuntu 22.04)

I upgraded to Ubuntu 22.04 recently. Since then Firefox 104.0.2 (64-bit) has been arbitrarily freezing; sometimes i have to restart the computer while most of the times I… (read more)

I upgraded to Ubuntu 22.04 recently. Since then Firefox 104.0.2 (64-bit) has been arbitrarily freezing; sometimes i have to restart the computer while most of the times I am able to kill the Firefox main process and restart Firefox.

The freeze occurs when i try to save a Web page; i don't see any "logic" as to which Web pages cause Firefox to freeze. It seems totally arbitrary.

I clear my downloads list everyday (sometimes more frequently than that) and clear cookies & cache everyday.

I have selected "no proxy" by default, in 'Connection Settings'.

This never happened until after i upgraded to Ubuntu 22.04.

I've browsed the support pages and don't find anything relevant to my problem. If I'm overlooking something, I apologize in advance!

I have attached a 'screen capture' image of Firefox processes just before i killed the main process.

Thanks in advance for any suggestions. Ramki

Asked by moccsha 2 months ago

Answered by jonzn4SUSE 2 months ago

  • Solved

SERP problem

At some point in the near past, when I search for any answer or tutorial, the SERP shows them in black even though my theme is dark... I can't see or read them. I tried g… (read more)

At some point in the near past, when I search for any answer or tutorial, the SERP shows them in black even though my theme is dark... I can't see or read them. I tried googleing but no luck. Any tips?

Asked by Ivor 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Solved

Stop new tabs from being focused

On some websites (namely, twitter), middle clicking a post opens it in a new tab. However, whenever this happens, the new tab is always focused, is there a way to prevent… (read more)

On some websites (namely, twitter), middle clicking a post opens it in a new tab. However, whenever this happens, the new tab is always focused, is there a way to prevent this from happening?

This does not occur on websites such as Youtube.com, where middle clicking a video opens it in a new tab, but does not focus it. This is the preferred result.

Likewise, when middle clicking a bookmark, the newly created tab is also immediately focused. Is this preventable aswell?

Thank you for your time.

Asked by suliman_H 2 months ago

Answered by cor-el 2 months ago