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  • Archived

I want to disable Ctrl+H keyboard shortcut (toggles History sidebar)

On my Firefox (in Linux, at least), doing Ctrl+H toggles the History sidebar (opening it on the left side, or, hiding the sidebar completely). How can I disable this? F… (read more)

On my Firefox (in Linux, at least), doing Ctrl+H toggles the History sidebar (opening it on the left side, or, hiding the sidebar completely).

How can I disable this?

Firefox 104.0.2 Linux Mint 20.3

Asked by Mozilla cheese 1 year ago

Last reply by smartsage77 1 year ago

  • Archived

Lost Audio in firefox

I have suddenly lost all audio in firefox using youtube. My Audio works fine in windows and i can play and hear all windows sounds, mp3 etc...The audio also works fine in… (read more)

I have suddenly lost all audio in firefox using youtube. My Audio works fine in windows and i can play and hear all windows sounds, mp3 etc...The audio also works fine in Edge browser and Chrome browser. So it looks like an issue with firefox, The audio is not muted or disabled in any way its just silent when playing back youtube

Any help apreciated

Asked by e.mailme1 1 year ago

Last reply by raychernandez 1 year ago

  • Archived

How to change a keyboard shortcut

I have Firefox installed on Linux (Fedora), Windows, and macOS, and on Windows and Mac, I can use ctrl (cmd on Mac) + shift + Y to open the Bitwarden extension. On Linux,… (read more)

I have Firefox installed on Linux (Fedora), Windows, and macOS, and on Windows and Mac, I can use ctrl (cmd on Mac) + shift + Y to open the Bitwarden extension. On Linux, this instead opens the downloads library (which is normally ctrl + shift + j...). Is there any way to change the shortcuts on Linux to be the same as the other two OSes? Judging by the many many open questions on this site about changing shortcuts, I'm not holding my breath...

Asked by spartanhooah 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Sudden change in font

Hi all, Had my text font changed all of a sudden. I'm not sure if I've accidentally pressed a shortcut to change any setting. Image attached also show that this change… (read more)

Hi all,

Had my text font changed all of a sudden. I'm not sure if I've accidentally pressed a shortcut to change any setting.

Image attached also show that this change has caused some misaligned numbers on a browser.

Is there a way to revert text to my previous settings?

Asked by cyberviper05 1 year ago

Answered by Pete 1 year ago

  • Archived

Printers not being seen in Firefox 104.0.2

Since the upgrade to Firefox 104.0.2, the only option when printing is to select "Save to PDF". All other apps can printer to any of my printers. I have to save as a pdf … (read more)

Since the upgrade to Firefox 104.0.2, the only option when printing is to select "Save to PDF". All other apps can printer to any of my printers. I have to save as a pdf then print the document using the PDF viewer. I have HP4100 & HP9025 printers on my network, that all other apps can see and print to. I've refreshed Firefox & re-installed Firefox but the problem still persists. The System's printer dialog shows that both printers are available and changing default, or reinstalling the printers makes no difference. OS is Ubuntu 22.04.1 LTS.

Screenshots show the printer window in Firefox, and the Printer Settings from the OS Settings window.

Asked by steve.marvelley 1 year ago

Last reply by steve.marvelley 1 year ago

  • Archived

Auto-rotation by-pass on Firefox with all websites

With the latest update, something was either broken or MSN figured out a way to by-pass a security feature or how browser (security and or search), now allows auto-rotati… (read more)

With the latest update, something was either broken or MSN figured out a way to by-pass a security feature or how browser (security and or search), now allows auto-rotation to occur without users consent. What I mean, for instance a user goes to a page that has a box that has either picture views or views of another page but in that same page. Once you go into that page from a link on MSN.com the auto-rotation gets turnded on by default automatically. Before the update, this didnt happen! I have all my setting on strict and dont allow this, but it still occurs. All and any pages with this type of scroll or auto-rotation this occurs.

Asked by factschecker2000 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox will not upload files.

Firefox will not upload files to attach to emails, or to the cloud. Says "Firefox not responding" and the little wheel just spins. Only solution is to quit Firefox. … (read more)

Firefox will not upload files to attach to emails, or to the cloud. Says "Firefox not responding" and the little wheel just spins. Only solution is to quit Firefox.

Asked by pluedy 1 year ago

Last reply by pluedy 1 year ago

  • Locked
  • Archived

Restore Previous Session

Although I had long ago selected "Open Previous Windows and Tabs" in Start-Up, my windows and tabs were not restored when I inadvertently quit Firefox this morning and re… (read more)

Although I had long ago selected "Open Previous Windows and Tabs" in Start-Up, my windows and tabs were not restored when I inadvertently quit Firefox this morning and restarted. I then went to the three horizontal bar Application Menu > History to look for "restore previous session", but that button was missing.

So I have two questions: 1. Why didn't my selected preference, "open Previous Windows and Tabs " at Start-Up work? Is there a fix? 2. What has happened to my "restore previous session button in the History tab of the Application Menu, upper right of toolbar? Has Firefox deleted the "restore previous session" button? Can I reinstall it in some way?

I'll be grateful for advice. Thank you

Asked by jayhhpc 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Videos auto-play (video AND audio) despite Block setting being on for both

Going to any page on the ESPN.com site, videos are playing automatically - both video and audio - despite the fact that I have Firefox set to block both. I am running Fi… (read more)

Going to any page on the ESPN.com site, videos are playing automatically - both video and audio - despite the fact that I have Firefox set to block both.

I am running Firefox 104.0.2 (latest version) on Windows 10.

Seems like the blocker is missing something, somehow. Anyone else see this?

Asked by cassidy.mt 1 year ago

Last reply by cassidy.mt 1 year ago

  • Archived

ProctorU message Your Monitor Count could not be found

Trying to use ProctorU with Firefox 104.0.2 on Windows 11 Home, and I am getting the following message : "Monitor Count : You may only use 1 monitor during you… (read more)

Trying to use ProctorU with Firefox 104.0.2 on Windows 11 Home, and I am getting the following message : "Monitor Count : You may only use 1 monitor during your exam. Your monitor count could not be found". I searched for possible fixes, and someone mentioned removing fingerprinters, and possibly also remove cookies and tracking content from Firefox enforcement. I removed all 3 and that did not help. I also tried clearing cookies and site data and also cached web content, this did not help. Is there some other setting in Firefox that might be preventing the detection of the monitor count? Any suggestions on how to fix this issue?

Asked by RAR 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

XUL Runner Pop Up Information Message

After the second to the last update to Firefox I started experiencing an information pop up message "Could not determine any profile running in backgroundtask mode!". I… (read more)

After the second to the last update to Firefox I started experiencing an information pop up message "Could not determine any profile running in backgroundtask mode!".

Is there a fix for this?

Thank you.

Asked by vwilyard 1 year ago

Last reply by vwilyard 1 year ago

  • Solved
  • Archived

Turn Search Tabs Off

Once again Firefox adds a feature I don't want and can't disable. I want not to have a tab bar. They take up too much screen and get in the way. So I fond code that elim… (read more)

Once again Firefox adds a feature I don't want and can't disable. I want not to have a tab bar. They take up too much screen and get in the way. So I fond code that eliminates the tab bar unless there is more than one tab. Then the latest release addes the 'search tab' down arrow I neither want nor ever asked for and I can't get rid of it.

Why do you insist on doing this Mozilla? How do I turn this useless feature off?

Asked by David H 1 year ago

Answered by Terry 1 year ago

  • Archived

Synching from Safari

I am trying to switch from Safari to Firefox. I would like to transfer all of my bookmarks, passwords, account info and history to Firefox. How do I get everything tarn… (read more)

I am trying to switch from Safari to Firefox. I would like to transfer all of my bookmarks, passwords, account info and history to Firefox. How do I get everything tarnsferred to Firefox?

Asked by larrygasaway 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Using stylus to remove stories from Facebook

Hello Is it possible to use the stylus add-on to remove the stories from Facebook? I am not a programmer by any mean but i like to "play" with the inspector and i found o… (read more)

Hello Is it possible to use the stylus add-on to remove the stories from Facebook? I am not a programmer by any mean but i like to "play" with the inspector and i found out that by deleting a node the stories disappear. So I was wondering if i can use stylus to delete this node for me! Thank you!

Asked by spartakooss 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Firefox displaying fonts and some formatting incorrectly

I didn't change or adjust anything, but when I opened Firefox this morning some websites are displaying differently. On some websites, the font size is smaller than 'norm… (read more)

I didn't change or adjust anything, but when I opened Firefox this morning some websites are displaying differently. On some websites, the font size is smaller than 'normal' (see attached Wikipedia screenshots), some font styles have been changed (see attached Serebii and Archive of Our Own screenshots), and some websites are not displaying properly (see attached tumblr screenshots). I have cleared my cookies, cleared my browsing history, reset my browsing and font preferences, disabled all of my add-ons,disconnected from my VPN, logged out and back into Firefox, restarted my computer, and uninstalled and reinstalled Firefox, but the issue still persists.

I'm aware I can custom adjust the font size, which solves the sizing issue, but not the display or changed font.

I've included screenshots of the issues, as well as Chrome screenshots for comparison.

Is there anything else I can do to fix this? Thank you for the help!!

Asked by woefulmedian 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

firefox browser occasionally downloads unknown htm files

Firefox browser occasionally downloads unknown htm files with 0KB size. If I open the file, what I see is just an empty file opened in firefox browser. I have absolutely … (read more)

Firefox browser occasionally downloads unknown htm files with 0KB size. If I open the file, what I see is just an empty file opened in firefox browser. I have absolutely no idea why this is happening or in what situation this happens. Has anyone heard of or solved this kind of situation before?

Asked by allegro6335 1 year ago

Last reply by Sotorp 1 year ago