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downloads

I'm using Firefox 104 on LInux Mint 19. In settings I have downloads set to the Download folder and "always ask" is checked. However, when downloading a file the dialog o… (read more)

I'm using Firefox 104 on LInux Mint 19. In settings I have downloads set to the Download folder and "always ask" is checked. However, when downloading a file the dialog opens to some random folder that ff creates under /run/user/1000/doc, every time, and every time I have to navigate to where I actually want to put the file otherwise I'd have to go searching deep into the file system to find it. In earlier versions (I still have a copy of ff 71 installed too) The download dialog opens to the download folder and if I save the file elsewhere the next download opens to the folder where saved the last file. This is the behavior that I want in ff 104. How can I set that up?

Asked by markf442 1 year ago

Last reply by jonzn4SUSE 1 year ago

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Access Denied You don't have permission to access "http://consumercenter.mysynchrony.com/consumercenter/login/?" on this server. Reference #18.dd32e17.1662249255.1700553f

When I try to check my chevron credit card balance, statements, etc. I just get this message. How do I unblock the chevron website? Access Denied You don't have permissi… (read more)

When I try to check my chevron credit card balance, statements, etc. I just get this message. How do I unblock the chevron website?

Access Denied You don't have permission to access "http://consumercenter.mysynchrony.com/consumercenter/login/?" on this server.

Reference #18.dd32e17.1662249255.1700553f

Asked by dhiguchi 1 year ago

Last reply by cor-el 1 year ago

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Windows font sizes and contrast

Hi all, Recently, my win 10 crashed and although I managed to recover some operative, I found to my horror that the desktop screen text size and contrast cannot be chang… (read more)

Hi all,

Recently, my win 10 crashed and although I managed to recover some operative, I found to my horror that the desktop screen text size and contrast cannot be changed now. The current default setup is a real eye sorer, so I opened personalization settings but there is nothing on how to change this very theme, other than other posts suggesting entering the regedit system files. I am very reluctant to tinker with this given the Win10 application crashes. Running maintenance doesn´t do much. I notice that Firefox also has access to this very text size and font theme for web domains, but I am very wary again of tinkering an unknown. What the heck can one do, confidently without the system resetting itself? One thing is for sure, it seems Win10 home edition update 21H1/2 versions is basically treating users very badly, as if MS wants to ignore them. Bless us all when the embedded caption suggests "ready to update to Win11". I´m highly inclined to bin it.

Asked by richwalters 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Crash still happens in Troubleshoot Mode. See Crash ID below.

Following instructions on crashes. Here's the Crash ID: bp-4d41c3d8-62ef-44e0-a320-8241e0220908 The machine with the crash problem is Win 10 with Firefox 104.0.2 (64 bi… (read more)

Following instructions on crashes. Here's the Crash ID:

bp-4d41c3d8-62ef-44e0-a320-8241e0220908

The machine with the crash problem is Win 10 with Firefox 104.0.2 (64 bit) installed. The machine I'm submitting this request from is Win 7 with Firefox 104.0.1 (64 bit) installed.

Please advise what to do next. Thanks.

Asked by italiangm 1 year ago

Last reply by italiangm 1 year ago

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Where does Firefox 104.0.1 cache screen icons on a windows 10 PC?

I changed the screen shortcut icon for https://mappingsupport.com. Then in the profiles folder, I renamed the file favicon.sqlite, closed Firefox and restarted my PC. Bu… (read more)

I changed the screen shortcut icon for https://mappingsupport.com.

Then in the profiles folder, I renamed the file favicon.sqlite, closed Firefox and restarted my PC. But when I saved the mappingsupport shortcut to my screen, I still see the old shortcut image.

I also tried going to Privacy and Security where I deleted 'Cached web content'.

How do I tell Firefox to get rid of that old shortcut image and use the new shortcut image instead?

Chrome on my PC saved the new shortcut icon to my screen. My iPad also saved the new shortcut icon to the screen.

Asked by josephelfelt 1 year ago

Answered by cor-el 1 year ago

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Failed Update ... What next?

My wife has an older Mac. About a week ago, a pop-up from Firefox told her to update her program. She loaded in the new one and when she tried to open it she got the mess… (read more)

My wife has an older Mac. About a week ago, a pop-up from Firefox told her to update her program. She loaded in the new one and when she tried to open it she got the message that her computer was too old for the update.

We had to reload the most recent update which had been running on her computer.

Now, none of her bookmarks show up and the bookmark toolbar will not display near the top of the screen as it used to.

None of help items online are of any use because what they say will show up on the screen (such as when you enter "about:profiles") is not what shows up on her screen.

Is there any way to recover her bookmarks, passwords and other saved data, please?

Asked by tomcarney8985 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Firefox can't find printer

I am running Unix Ubuntu 22.04 with Firefox 104.0.01 (64 bit). My Canon LBP 6230DW works fine in my word processor and in Chrome, but it does not show up in the Printer d… (read more)

I am running Unix Ubuntu 22.04 with Firefox 104.0.01 (64 bit). My Canon LBP 6230DW works fine in my word processor and in Chrome, but it does not show up in the Printer destination field when I am in Firefox. The only print option is to "Save as PDF." How do I get the Canon to be a print destination in Firefox?

This is my second request because I can't find my original question. jonzn4SUSE has asked me to upload print screens, which are attached. Carl ([email removed from public])

Asked by CMayer1 1 year ago

Last reply by jonzn4SUSE 1 year ago

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Passwords missing from about:logins

I have Logins & Passwords (about:logins) as a bookmark in my toolbar. Sometimes you need to look up a password. I opened about:logins in a new tab and there is nothin… (read more)

I have Logins & Passwords (about:logins) as a bookmark in my toolbar. Sometimes you need to look up a password. I opened about:logins in a new tab and there is nothing there. No content, whatsoever.

I AM logged into Firefox. No, I haven't installed any security features recently. My history and my bookmarks are all intact. When I go to a previously visited site, I DO get the prompt for my user name and it DOES supply the password. It's only about:logins where no data at all is displaying. I can't search, it isn't showing me anything.

I tried to export passwords from about:logins but it didn't work, that is, I thankfully actually remembered my Firefox password and it prompted a csv download, but nothing was saved (presumably because there is no content within about:logins) to generate into a csv.

Now what?

Asked by AnnaRocks 1 year ago

Last reply by AnnaRocks 1 year ago

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After closing current active tab, select to tab to the left

I have this addon, but maybe I'm not using it right Select After Closing Current Most of the time, when closing a tab, I'm taken to the tab on the right. I want it to… (read more)

I have this addon, but maybe I'm not using it right

Select After Closing Current

Most of the time, when closing a tab, I'm taken to the tab on the right. I want it to go to the left, unless the tab to the right is the last active tab.

Asked by noel_envode 1 year ago

Last reply by noel_envode 1 year ago

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How to organize addons to groups?

Hello Is there way how to organize my addons to groups on firefox toolbar? Let's say that I want to have folders or containers or groups for: video addons, shopping addo… (read more)

Hello

Is there way how to organize my addons to groups on firefox toolbar? Let's say that I want to have folders or containers or groups for: video addons, shopping addons, searching addons, tabs addons, ... (see attached image).

Asked by Mike_BossO 1 year ago

Last reply by Terry 1 year ago

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Change Email address in Firefox Account

My email account has been discontinued due to identity theft. I can't log into my Firefox account without entering a confirmation code that is being sent to a nonexisten… (read more)

My email account has been discontinued due to identity theft. I can't log into my Firefox account without entering a confirmation code that is being sent to a nonexistent email address. What is the work around for adding a new email address? William Friedman [email]@gmail.com

Asked by FRIEDMAN26 1 year ago

Last reply by NoahSUMO 1 year ago

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Firefox forces HTTPS for web sites, even if this option is disabled in settings

Installed version: 104.0.1 (64-bit) on Windows 10, current as of this instant date. Ref: This question was asked previously at [https://support.mozilla.org/en-US/que...… (read more)

Installed version: 104.0.1 (64-bit) on Windows 10, current as of this instant date.

Ref: This question was asked previously at [https://support.mozilla.org/en-US/que.../1341115] about a year ago with no replies or answers.

Issue: I am attempting to access a flight-sim site, http://forum.ivao.aero, and due to the way the site is set up, they refuse to accept https connections. (I know, stupid, but don't bark at me about it. . .)

My problem is that, in settings, I have the preference for enforcing https turned off - yet no matter what I try, it ALWAYS converts it to a HTTPS request.

Trying the same site in Chrome works as expected - though Chrome does get a bit fussy - however, once you reassure it that you haven't lost your mind, it lets you view the site. . . (wink!)

Firefox, on the other hand absolutely REFUSES to allow HTTP requests, which is fatal. Not only for this, but for certain things I do with in-house robotics experiments that are http by default and won't change any time soon.

How do I fix this? Is it even POSSIBLE to fix, or is Mozilla going to assume that everyone is using https and everyone else can go pound sand?

Asked by jharris1993 1 year ago

Last reply by cor-el 1 year ago

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Sound crack, Balance shift

Device: M1 Macbook Air, Monterey 12.5.1, Media output device: Pixel Buds A. Audio cracks and balance shifts to one bud when pausing/ playing a Youtube video, YT Music aud… (read more)

Device: M1 Macbook Air, Monterey 12.5.1, Media output device: Pixel Buds A. Audio cracks and balance shifts to one bud when pausing/ playing a Youtube video, YT Music audio, etc. for a split second and is very jarring. Works fine in other browsers.

Asked by Ayush 1 year ago

Last reply by Andrew Brehm 1 year ago

  • Archived

Captions don't update when window not in focus (Alt Tabbed)

I tend to stream YouTube and other online video streaming services via Discord and I tend to also have captions enabled but when I Alt Tab to get into the discord call ca… (read more)

I tend to stream YouTube and other online video streaming services via Discord and I tend to also have captions enabled but when I Alt Tab to get into the discord call captions do not update. I've tried going into private mode, safe mode and tried a new profile with no dice. Waterfox doesn't have this issue and it wasn't always present in Firefox, at first it happened randomly now it happens all the time. I've also tried other voice chat apps and have confirmed it's not a Discord issue with Firefox.

Any ideas?

Asked by ramzialhaddadtm 1 year ago

Last reply by ramzialhaddadtm 1 year ago

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FF Bookmarks

I inadvertently changed the FF Bookmarks OPEN WITH app to Itunes! I was restoring FF book,marks from 1 desktop to another. Now when i Back up my Bookmarks, it shows TYPE… (read more)

I inadvertently changed the FF Bookmarks OPEN WITH app to Itunes!

I was restoring FF book,marks from 1 desktop to another. Now when i Back up my Bookmarks, it shows TYPE as "Itunes" on my Desktop FF bookmarks folder.

How do i get rid of Itunes for FF bookmarks?

Appreciate your help. Thanks.

Asked by boolie 1 year ago

Last reply by boolie 1 year ago

  • Solved
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Youtube bar where you change quality/sound etc...

Hello, in YT bar when you change video quality/sound etc, there is something missing.... im not a native english speaker and it is hard to explain this to you, so i have … (read more)

Hello, in YT bar when you change video quality/sound etc, there is something missing.... im not a native english speaker and it is hard to explain this to you, so i have some screens for you to understand it :)

The first screen where the problem is, is in Mozilla Firefox and the second one is in "Opera" and there is no problem with this. I don't know if i did something or it is mozilla problem so please help :)

Asked by BlackAndWhite 1 year ago

Answered by cor-el 1 year ago