Showing questions tagged: Show all questions

How to hide the "Other Bookmarks" folder from the "Show Your Bookmarks" menu?

I am trying to hide this useless folder that I do not wish to see from the "Show Your Bookmarks" menu and the Bookmarks Manager. I was only able to find how to hide it f… (read more)

I am trying to hide this useless folder that I do not wish to see from the "Show Your Bookmarks" menu and the Bookmarks Manager. I was only able to find how to hide it from my bookmarks toolbar, which I already did.

Asked by gsrgtrdg4565653 1 month ago

Addons and themes no longer downloading

ever since the latest update to my firefox browser, every time i go to download a theme or addon it says "Installation aborted because the add-on appears to be corrupt." … (read more)

ever since the latest update to my firefox browser, every time i go to download a theme or addon it says "Installation aborted because the add-on appears to be corrupt." every single addon even featured ones do this, so does themes. is there a way i can fix this?

Asked by Ely 3 months ago

Last reply by petergroft 1 month ago

Proxy / VPN

Hi. Since FF v103 it seems, when working with a VPN, and then trying to use also a browser extension VPN, it either does not or does not connect until after 45s. Before i… (read more)

Hi. Since FF v103 it seems, when working with a VPN, and then trying to use also a browser extension VPN, it either does not or does not connect until after 45s. Before it was immediate. It works in all other browsers (incl FF before v103). So this is a recent change in FF that harms normal VPN connections. I found out by trial and error, that changing the port of the VPN extension to 443 and disabling and enabling the extension and going back to v103 from v103.0.1 helped, but that should not be like that. So something has been broken in the latest v103.0.1 - please kindly look into it. Thank you!

)

Asked by spdgnzls 3 months ago

Last reply by spdgnzls 1 month ago

How to delete these notifications that appear when screenshots are taken

Hello, I want to permanently remove these notifications by whatever means necessary. This is the same issue that was[[ previously discussed here.|https://support.mozill… (read more)

Hello,

I want to permanently remove these notifications by whatever means necessary.

This is the same issue that was[[ previously discussed here.|https://support.mozilla.org/no/questions/1237229]] previously discussed here. However, the chosen solution is only a temporary workaround, I am only interested in a permanent fix. I have dom.webnotifications.enabled set to false yet these notifications still appear. Is it possible to disable them using a policies.json file?

Asked by gsrgtrdg4565653 2 months ago

Last reply by cor-el 1 month ago

Nuance Dragon Pro Extension to use Firefox browser w Voice command

Hi Firefox support I am using Nuance Dragon Professional and trying to install the Dragon extension into Firefox. This is because I am disabled and my hands do not work w… (read more)

Hi Firefox support

I am using Nuance Dragon Professional and trying to install the Dragon extension into Firefox. This is because I am disabled and my hands do not work well See this link https://dnsriacontent.nuance.com/13/setup/ffinstall.html?lang=ENX&browser=firefox

When I hit the install the extension button on the screen nothing happens

I did check to see if this extension was in the Mozilla Firefox extension library and no success

I can make this work with Google Chrome but I would prefer to stick with Firefox Chris Gullett - cg@printstar.biz

Asked by cg12 3 months ago

Last reply by a.j.newsham 1 month ago

Fire fox flickers

When I go and open any website, a minute later Firefox flickers, it's been doing that for a month now. and I always get this too, a separate issue " This site is slowing … (read more)

When I go and open any website, a minute later Firefox flickers, it's been doing that for a month now. and I always get this too, a separate issue " This site is slowing down Firefox" yet it never says what site, and when Firefox is the only site open, it still does it.

Asked by crapjunkmail 3 months ago

Last reply by crapjunkmail 1 month ago

Firefox causes my news feed on facebook to scroll by its self

When I scroll to the bottom of my news feed on Facebook, the page scrolls by it's self, I'm NOT touching anything and the page scrolls up and down. been that way for a mo… (read more)

When I scroll to the bottom of my news feed on Facebook, the page scrolls by it's self, I'm NOT touching anything and the page scrolls up and down. been that way for a month now 8-16-22

Asked by crapjunkmail 3 months ago

Last reply by crapjunkmail 1 month ago

Extra download in Downloads folder every time I download

A few weeks ago, every time I downloaded an attachment from Gmail, I would tell Firefox where to put the file, but I would always get an extra copy in my Downloads folder… (read more)

A few weeks ago, every time I downloaded an attachment from Gmail, I would tell Firefox where to put the file, but I would always get an extra copy in my Downloads folder that I would have to delete.

About 4 weeks after that (after a Firefox update, I think), Firefox stopped doing this unwanted behavior.

Now (after a recent update, I think), it started doing it again.

Why is it doing this? How do I get it to stop this unwanted behavior?

Asked by KT 3 months ago

Last reply by KT 3 months ago

Downloading Account statements from E-Trade Brokerage, online ?

Howdy; My name is Michael. I am failing to download brokerage statements from the E-Trade Brokerage internet site. I have enclosed what appears on the screen when I doubl… (read more)

Howdy;

My name is Michael.

I am failing to download brokerage statements from the E-Trade Brokerage internet site.

I have enclosed what appears on the screen when I double click the 'Account Statement, for July, on the E-Trade Brokerage internet site: 'Download failed"

mhtml:file:///C:/Users/Murphy/OneDrive/Documents/Screenshot%20of%20FAILED%20%20download%20from%20E-Trade%20Brokerage;%20July%2024%202022.MHT!cid:C99A0122FB3A4B70955F09696A534DEA@dns

2. I have attached the E-Trade Account Statement page.

What can I adjust to download these E-Trade account statements ?

           Respectfully
              Michael

Asked by Michael Kevin 3 months ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Login pop up box not working in 103.0.2 (Mac)

https://www.puzzle-nonograms.com/ There is a pop up login box - user name and password - then log in. This has always worked until the 'upgrade' to v103.0.2 but now it ju… (read more)

https://www.puzzle-nonograms.com/

There is a pop up login box - user name and password - then log in. This has always worked until the 'upgrade' to v103.0.2 but now it just sits there. This is obviously something introduced in the new version so any help would be appreciated. Thank you

Asked by stuartgreaves 3 months ago

Last reply by stuartgreaves 3 months ago

  • Solved

I can't access my home router

Hello, I can't access the home router. 192.168.1.1 results in "Secure Connection Failed" and nothing can be done. How can I solve the problem? Please answer me at [email]… (read more)

Hello, I can't access the home router. 192.168.1.1 results in "Secure Connection Failed" and nothing can be done. How can I solve the problem?

Please answer me at [email]@yahoo.com

Best regards, Ioana Udrea

Asked by udreaioana23 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

Access Denied on some websites, ie: Lowes.com

After the last update to Firefox I keep getting access denied on some websites for example Lowes.com. I saw where to check security and mine is set to standard, so no joy… (read more)

After the last update to Firefox I keep getting access denied on some websites for example Lowes.com. I saw where to check security and mine is set to standard, so no joy there. I'm not a computer savvy person but I can manage with the direction and input. That being said, what can I do to fix this. I've always used Firefox but lately had to use Edge or Chrome, not my first choice. So what changed in Firefox to cause this issue as I see on your message board for several people?

When you reply, how do I know you did without me checking constantly? Do you send an email through Thunderbird to notify?

Asked by goldbeckj 3 months ago

Last reply by torinm 1 month ago

Soundcloud fails to load except in incognito mode

Hello, The past few weeks I have run into the issue where Soundcloud fails to load and returns an error. This is circumvented multiple ways. Either I open soundcloud in … (read more)

Hello,

The past few weeks I have run into the issue where Soundcloud fails to load and returns an error. This is circumvented multiple ways. Either I open soundcloud in incognito mode and it works fine, or I clear the cache in normal mode. BUT in the second option soundcloud only works during the first visit.

I found a previous question asked here detailing the same exact issue but nobody found a solution that worked. https://support.mozilla.org/en-US/questions/1346767

Other info I think would be useful: Soundcloud works on my laptop running the same exact profile for firefox. Hinting to me that something else on my computer is in the way.

Deleting all history, cookies, cache, extensions; has not helped

I have attached the images below just as the previous poster has. Including the console log filled with errors.

Hopefully someone can help with this headache!

Asked by Dean 3 months ago

Last reply by nbui 1 month ago

How to get search results from home page to open in new tab?

I have the home page (aka new tab page) pinned because it is the only way to get the home page to appear after closing all tabs with atleast one pinned tab active. One a… (read more)

I have the home page (aka new tab page) pinned because it is the only way to get the home page to appear after closing all tabs with atleast one pinned tab active. One annoying thing I found is that search results open in the same tab, which causes the pinned new tab page to get replaced by the search results. This is now how bookmarks and shortcuts behave. Can someone tell me how to get search results (from the "awesome" bar) to open in a new tab ONLY when conducted from the home page/new tab page?

Asked by gsrgtrdg4565653 1 month ago

customizing my toolbar and lost access to my extension shortcut menu list button

I was trying to customize the toolbar and I can't recall how, but I lost access to my extension shortcuts through the menu list button on the toolbar. I've been since try… (read more)

I was trying to customize the toolbar and I can't recall how, but I lost access to my extension shortcuts through the menu list button on the toolbar. I've been since trying to get the button back or replace it, to access my extensions that way but I'm not finding any options to get the button back which I find ridiculous because the button is very helpful on the toolbar in utilizing your extensions. I'm kind of a newbie so I'm looking for help in how to get the button back on my toolbar so I can utilize my extensions that way, please. Thanks.

Asked by Yours Truly 3 months ago

Last reply by Yours Truly 2 months ago

Copy and Paste stop working intermittently on Windows 11

Windows 11 Firefox version 103 Daily my Firefox will stop being able to cut, copy, or paste from anywhere to anywhere. Only a full system reboot fixes this temporarily. … (read more)

Windows 11 Firefox version 103 Daily my Firefox will stop being able to cut, copy, or paste from anywhere to anywhere. Only a full system reboot fixes this temporarily.

Asked by banjopuppet 3 months ago

Last reply by banjopuppet 2 months ago

View Bill in Online Banking

I have used Firefox for my online banking for years. Just recently when I go to the bill payment section and click on the drop down list to pay and view a bill, I can pay… (read more)

I have used Firefox for my online banking for years. Just recently when I go to the bill payment section and click on the drop down list to pay and view a bill, I can pay the bill, but when I try to view the bill the view bill window comes up for a second and the a drop down of the bank's home page comes up. The view bill page used to be a PDF file and Adobe Reader is my default. I talked with the bank and they did not see it happen in my account. If I open the online banking in Microsoft Edge it does not occur.

Asked by cstrandjr 3 months ago

Last reply by cstrandjr 2 months ago

Ticket was closed - censorship?

Feels like heavy censorship this was closed right away shortly after creating the thread... https://support.mozilla.org/en-US/questions/1390467 Why was this closed? Why w… (read more)

Feels like heavy censorship this was closed right away shortly after creating the thread... https://support.mozilla.org/en-US/questions/1390467

Why was this closed? Why would Dropa recommend private browsing mode / incognito mode? This mode has nothing to do with being private, google safe browsing, do i have to say more? Google and privacy don't fit !!! Besides, there are SO MANY youtube videos where people explain why incognito mode IS NOT private, so to be honest that is a really lame response to what i have said in the original post.

Asked by Firefox_Beginner 2 months ago

Last reply by cor-el 2 months ago