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  • Archived

e-mail

Getting following when trying to access my e-mail not having the problem on edge but Firefox is my go to browser "Oops! Something went wrong It looks like your browser… (read more)

Getting following when trying to access my e-mail not having the problem on edge but Firefox is my go to browser

"Oops! Something went wrong

It looks like your browser is blocking cookies.

Please change your browser settings to allow cookies when logging into Sky.

If this problem continues, contact customer services.

Error Number: 289"

Asked by rcpinsa 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Solved
  • Archived

OPEN URL IN MICROSOFT EDGE (CONTEXT MENU)

I am attempting to build a script (extension) that will open any focused page in Firefox with Microsoft Edge from the context menu. The intention is to utilise the existi… (read more)

I am attempting to build a script (extension) that will open any focused page in Firefox with Microsoft Edge from the context menu. The intention is to utilise the existing microsoft-edge URL Protocol in Windows instead of a native client.

QUESTION WILL MOVE TO https://discourse.mozilla.org/

Asked by deanone 2 years ago

Answered by Paul 2 years ago

  • Archived

websites checkboxes design replaced by windows 11 forced style and color.

I recently replaced my old laptop by a new one after battery life issue (and for free thks total refund warrantly). But the new laptop unfortunately come with windows 11.… (read more)

I recently replaced my old laptop by a new one after battery life issue (and for free thks total refund warrantly). But the new laptop unfortunately come with windows 11.

and like with windows 10, FF 97+ force the windows OS color theme style for checkboxes over the websites stylised ones (like a dark themed website with its own original soft small dark gray checkboxes being replaced by big light blue windows ones making the design ugly) I tried the same trick as my former laptop by switching widget.non-native-theme.enabled to "false", but it caused a tab crash on all page using checkboxes. Restarting firefox solved the crash issue, but even if slightly different than native-theme.enabled on "true"(smaller and dark blue) the checkboxes are always a single forced windows like style on all sites

The trick worked easily on windows 10, how to force firefox to correctly use the websites own style for checkboxes and forms with windows 11? I don't want windows style take over the design of site i visiting.

Asked by thor94 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Solved
  • Archived

Access Denied

Howdy! Whether I use Google or DuckDuckGo or FireFox, I get this message at the VitaCost.com website when searching for products. I can get to the website via http or h… (read more)

Howdy!

Whether I use Google or DuckDuckGo or FireFox, I get this message at the VitaCost.com website when searching for products. I can get to the website via http or https but this message stops me from ordering.

Access Denied You don't have permission to access "http://www.vitacost.com/Search.aspx?" on this server. Reference #18.94467b68.1660002130.7f6a9bb

Can any one give me a clue?

God Bless y'all for any help provided.

Irish Texan

Asked by desmond1 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Archived

email problems

my BT email account used to work fine now I get the email list page up click to open an email which works fine but then when I click a link on the email instead of the li… (read more)

my BT email account used to work fine now I get the email list page up click to open an email which works fine but then when I click a link on the email instead of the link opening on a new tab it opens on the email page which means I have to keep pressing the back button before i used to just close the new open tab

Asked by x19dave 2 years ago

Last reply by x19dave 2 years ago

  • Archived

One-time use codes not working for login

I cannot login to my account (had to open a new one to even post this post..). I do not have my authenticator app since my phone broke. I do have the "One-time use codes… (read more)

I cannot login to my account (had to open a new one to even post this post..).

I do not have my authenticator app since my phone broke. I do have the "One-time use codes" which I saved. But, alas, how to make them work?

For some reason I was not presented with the "step 2"-code when I reset my authenticator the last time...

I will now be rude: Should I just give up on my Firefox account, and thus Firefox, and go straight back to Chrome (which does not have this problem)?

Asked by daniel230 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Passwords

1. When I create a sign on for a new web site Firefox is no longer saving and auto filling the logon credentials. 2. Now when I load a website logon screen it is not alwa… (read more)

1. When I create a sign on for a new web site Firefox is no longer saving and auto filling the logon credentials. 2. Now when I load a website logon screen it is not always auto filling the stored credentials. Instead of auto filling now I must click on a displayed use rid to get the use rid field filled. I then have to click on the password credential to get the password auto filled.

Asked by John Fritchey 2 years ago

Last reply by John Fritchey 2 years ago

  • Archived

Firefox 103.0 causing graphical glitches

Hello, Firefox just updated a little while ago to 103.0. Since then, anytime Firefox is open and I either scroll or hover over menu options it causes graphical glitches.… (read more)

Hello,

Firefox just updated a little while ago to 103.0. Since then, anytime Firefox is open and I either scroll or hover over menu options it causes graphical glitches. I've included an image I was able to print-screen.

It doesn't occur with other browsers. Suggestions?

I'll add that Firefox seems to also be freezing up as well.

Asked by fictitious_adam 2 years ago

Last reply by ghostshadow 2 years ago

  • Solved
  • Archived

Wrongly shown the myanmar unicode in firefox browser

Dear Admin, My firefox browser can't shown the correct myanmar unicode script when I type in google page and other websites also shown the wrongly font scripts that are … (read more)

Dear Admin,

My firefox browser can't shown the correct myanmar unicode script when I type in google page and other websites also shown the wrongly font scripts that are unable to read. I'd asked to google and they said it is the font rendering problem and advice ask to your team for help. Please take a look and advice me how to fix it. I'd installed myanmar unicode font in browser and set as default. Other websites which are use Myanmar unicode are also shown the wrong script in firefox browser. The browser version is 103.0.1(64bit).

Thanks for your kind response, Htet Aung

Asked by Htet Aung 2 years ago

Answered by Htet Aung 2 years ago

  • Archived

Can't get compact mode back

I want compact mode back! I had a theme that enabled it, now it's not working. Not only that, enabling compact mode in config didn't make it compact, nor did it give me t… (read more)

I want compact mode back! I had a theme that enabled it, now it's not working. Not only that, enabling compact mode in config didn't make it compact, nor did it give me the option to change densities in the toolbar under "more tools." What's even more aggravating is that Firefox has made all the elements too big so I feel like it's set for a low-vision user. I can't change the graphical aspects, changing the fonts did not help. Zooming out makes it too small. You ruined a perfectly useful browser. Are you sick of your job, or are you just stupid?

Asked by tlshell 2 years ago

Last reply by Paul 2 years ago

  • Archived

Help wanted! How does one talk to a real person rather than run in loops on this site?

I have a "malware?" that continuously pops up on my screen and it appears to reference Firefox.exe and it has just started since my Firefox update on Friday. It is title… (read more)

I have a "malware?" that continuously pops up on my screen and it appears to reference Firefox.exe and it has just started since my Firefox update on Friday.

It is titled Botnet and refers to a URL https://ap.lijit.com/rtb/ord?src=prebid_prebid_prebid_6.12.0

From what I can read it has to do with "ads".

I have checked my control panel/programs file and the only recent adds/changes are Firefox and Microsoft.

[removed email from public and search/spam bots view]

Asked by Bill 2 years ago

Last reply by Bill 2 years ago

  • Solved
  • Archived

I cannot load pages and I've tried all the support guidance

I'm running Firefox Dev edition and I cannot get it to load any pages except for Mozilla pages. I have tried all the fixes suggested there and it still refuses to connect… (read more)

I'm running Firefox Dev edition and I cannot get it to load any pages except for Mozilla pages. I have tried all the fixes suggested there and it still refuses to connect. I'm at my wits end. Any hail mary optoins or do I have to reinstall and start again?

Asked by Charlie Evans 2 years ago

Answered by Chris Ilias 2 years ago

  • Solved
  • Archived

unable to save passwords since most recent update

Hi I use my Firefox account on my personal computer and on my own computer on a server at work. Since my Firefox was updated to most recent version, I have not been abl… (read more)

Hi I use my Firefox account on my personal computer and on my own computer on a server at work. Since my Firefox was updated to most recent version, I have not been able to save any passwords on Firefox on my server site. I tried adding a primary password using Firefox while on the local station, but it is not functional. Every time I open any new page to where I have an account, I have to reenter my Primary password before signing in to the site. I have since disabled this feature as it is not working for me. Firefox seems to be working fine on the local station at work and on my personal computer at home.

My Computer service tech for the server is unable to resolve this. I have also consulted a computer tech in the community who has not been able to solve it. We have uninstalled and reinstalled Firefox twice. We have gone through a multitude of settings on the Firefox site. I am able to save the passwords without issue if I use Microsoft Edge or Google Chrome.

I am looking for someone who can give me guidance on what settings I many need to change. I simply want to be able to enter my user name and password for the common sites that I use, ask Firefox to store them so I do not have to retype them every time.

Thank you, Shelley B

Asked by Shelley 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

Yahoo mail menu buttons not working, can't delete or anything

None of the menu buttons work at the top of yahoo mail in firefox when an e-mail is open, I am able to use these in Microsoft Edge. Until the last update of firefox they … (read more)

None of the menu buttons work at the top of yahoo mail in firefox when an e-mail is open, I am able to use these in Microsoft Edge. Until the last update of firefox they worked so something broke in the latest release 103.0.1 is my guess. I restarted without extensions and still broken.

Asked by jfelber 2 years ago

Answered by jfelber 2 years ago

  • Archived

Proxy / VPN

Hi. Since FF v103 it seems, when working with a VPN, and then trying to use also a browser extension VPN, it either does not or does not connect until after 45s. Before i… (read more)

Hi. Since FF v103 it seems, when working with a VPN, and then trying to use also a browser extension VPN, it either does not or does not connect until after 45s. Before it was immediate. It works in all other browsers (incl FF before v103). So this is a recent change in FF that harms normal VPN connections. I found out by trial and error, that changing the port of the VPN extension to 443 and disabling and enabling the extension and going back to v103 from v103.0.1 helped, but that should not be like that. So something has been broken in the latest v103.0.1 - please kindly look into it. Thank you!

)

Asked by spdgnzls 2 years ago

Last reply by spdgnzls 2 years ago

  • Archived

Web WhatsApp is not working with Never Remember History option

Hey guys, try to open the https://web.whatsapp.com/ whilst the history settings are on Never Remember History - you won't be able to do it. The page will not download … (read more)

Hey guys,

try to open the https://web.whatsapp.com/ whilst the history settings are on Never Remember History - you won't be able to do it.

The page will not download and you will see just the empty page.

Is there any workaround, or makeshift?

Best, Salaidin

  • Solved
  • Archived

saved log-in not shown in password manager

I've saved and can use the log-in details for a particular site, but they doesn't show up in the password list, so I cannot edit/delete them. Whilst it may not be relevan… (read more)

I've saved and can use the log-in details for a particular site, but they doesn't show up in the password list, so I cannot edit/delete them. Whilst it may not be relevant and may confuse the issue more, the reason I want to delete log-in + password is because I have to create a new account every 2-3 months, which I then save. So when loading the home page, the current and all previously saved log-ins get listed. I've tried to manually delete one when on the home page, but unlike keystroke searches which do get deleted, this one remains in the list. I suppose I could clear everything and save all the log-in details for each site again, but why are the log-ins for one particular site not showing up ?

Thanks

Asked by whichstroke-delmar 2 years ago

Answered by cor-el 2 years ago