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  • Archived

Outlook does not open when I use Firefox

Hello, When I try to open Outlook by using Firefox it does not. (Installed MS Office 365). When I use Microsoft Edge it does open so I can read the messages. I cleared t… (read more)

Hello,

When I try to open Outlook by using Firefox it does not. (Installed MS Office 365). When I use Microsoft Edge it does open so I can read the messages. I cleared the cache and it works the first time but when I try to access it again, it does not work. It just not upload the message.

Thank you, Dorina Grossu

Asked by dgrossu 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Unable to log into Spectrum.net on Firefox. Edge works. Prefer Firefox.

Since April 2022 intermittent failure to log in to Spectrum.net on Firefox. Last week intermittent went to full time. So far Spectrum unhelpful. Spectrum tells me they … (read more)

Since April 2022 intermittent failure to log in to Spectrum.net on Firefox. Last week intermittent went to full time. So far Spectrum unhelpful. Spectrum tells me they know there is a problem with many users having difficulty logging in on Firefox and that their technicians have been working on it since April.

Error message: "We’re sorry, we’re unable to sign you in. Please try again later. IDID-3210."

Several times I have also received IDID-3104 - I think that's right.

Spectrum provided an email only access which also fails on Firefox but works on Edge. Can now access full Spectrum website through Edge.

What I have already tried on Spectrum. DELETED: cookies loggins old bookmarks Spectrum passwords

Spectrum appears to forcing me to use any browser other than Firefox. I want to use Firefox. Hate Edge. Please help.

Asked by ebssab 1 year ago

Last reply by Terry 1 year ago

  • Archived

Updated Firefox problems

I updated by mistake to a newer version and lost all of my bookmarks, passwords, and user names. How do I get back? I've tried using the fixes listed to import my bookmar… (read more)

I updated by mistake to a newer version and lost all of my bookmarks, passwords, and user names. How do I get back? I've tried using the fixes listed to import my bookmarks, but I cannot get them to work

Asked by Georgej46 1 year ago

Last reply by jyyeoh2000 1 year ago

  • Archived

old bookmarks

I lost my bookmarks when I updated - I have a file on my desktop that is labeled old Firefox data. Nothing I can find explains how to get the old data file back into the … (read more)

I lost my bookmarks when I updated - I have a file on my desktop that is labeled old Firefox data. Nothing I can find explains how to get the old data file back into the new version. Some articles do talk about how to restore lost bookmarks but they all assume I can "see" the old files if I click on the restore tab in bookmarks. That will show me the Old Firefox Data folder, but when I open it none of the file folders appear to contain the HTML data needed.

I am 76 years old and not terribly computer literate. I need rudimentary explanations to solve my problem.

Failing that, can I just go back to my old version that worked?

Thanks,

Asked by Georgej46 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Pop-up Sign In?

For the last few days, as I work on my MacBook Pro, I've been getting a pop-up stating that I need to sign in to Firefox. Firefox is the only browser I use and I have ne… (read more)

For the last few days, as I work on my MacBook Pro, I've been getting a pop-up stating that I need to sign in to Firefox. Firefox is the only browser I use and I have never seen this pop-up before. It looked authentic so I entered a password, which it rejected and then tried pretty much any other password(s) I have used and it rejected them all.

I'm still getting these pop-ups. What's this all about? HELP!!!

Thanks.

Asked by G 1 year ago

Last reply by cor-el 1 year ago

  • Archived

The browser being unusual

When I try to log in to My Go Daddy account I get a message that says: Try disabling ad blockers and other extensions, enabling javascript, or using a different web brows… (read more)

When I try to log in to My Go Daddy account I get a message that says: Try disabling ad blockers and other extensions, enabling javascript, or using a different web browser. This has been going on for months.

Asked by contentchunk 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Color PDFs viewing as black and white – This is a brand new problem!

I noticed today that all my color PDFs are viewing as black and white. For years they were fine, presenting as color. This is a serious problem, as I am a graphic designe… (read more)

I noticed today that all my color PDFs are viewing as black and white. For years they were fine, presenting as color. This is a serious problem, as I am a graphic designer and have many PDFs on my portfolio. I am also seeing the same problem with PDFs linked to my clients' sites.

Images on PDFs are still in color. It's the flat color graphics created in InDesign exported to PDF. Oddly enough, gradients (originally created in InDesign as well) are still presenting as color, but only the gradients.

I do not have this problem in Safari, nor in other browsers, but Firefox has been my go-to browser for years. I never had a problem until I noticed today. Firefox updated two days ago. I'm on a Mac and I now have Firefox version 102.01, as it updates automatically.

Thank you for attending to this issue.

Asked by pinkjaykitty 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Hang/ VERY long pause

I am running Windows 11 Build 25151 on a Lenovo X1 Carbon Gen 7. With the last several Builds when selecting an option from a pop-up the FireFox window just stops for up … (read more)

I am running Windows 11 Build 25151 on a Lenovo X1 Carbon Gen 7. With the last several Builds when selecting an option from a pop-up the FireFox window just stops for up to several minutes, no error message. In other cases cannot select an option necessary continue. In several cases the continue button at the bottom of the popup is not available. I am running FireFox 102.0.1 (64 bit). In most cases, copy address from FF to Microsoft Edge, edge is able to continue.


Not sure if a FireFox or Windows problem.

Asked by tony_cos 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

How can I set the bookmarks to show the dialog box that lets me decide what folder.

When I save a bookmark I want to choose what folder to save it in, but Firefox doesn't allow me to. How can I set the bookmarks to show the dialog box that lets me decide… (read more)

When I save a bookmark I want to choose what folder to save it in, but Firefox doesn't allow me to. How can I set the bookmarks to show the dialog box that lets me decide.

Asked by gmutchler 1 year ago

Last reply by Paul 1 year ago

  • Archived

I"m not able to open Shopify App on Firefox anymore

https://hpdrx-com.myshopify.com/admin/settings/apps?oauth_error=third_party_cookies Hi Colleen, I’m not able to log into my Bold App to review recurring customer subscr… (read more)

https://hpdrx-com.myshopify.com/admin/settings/apps?oauth_error=third_party_cookies

Hi Colleen,

I’m not able to log into my Bold App to review recurring customer subscription orders using Shopify.

It says that I can't open it because my browser does not allow third party cookies.

How do I change my settings so that I can view third party cookies on Firefox?

Asked by raquel4 1 year ago

Last reply by yanziqianandqianyanyan 1 year ago

  • Archived

Clicking on boxes in web forms

using Firefox 102.0.1 (64-bit) on a 2010 Mac High Sierra 10.13.6. Clicking on boxes in web forms do not show choice made, both in my medical mychart app, as well as the … (read more)

using Firefox 102.0.1 (64-bit) on a 2010 Mac High Sierra 10.13.6. Clicking on boxes in web forms do not show choice made, both in my medical mychart app, as well as the USPS web app. What gives? Thanks, Stefan Also includes your own web form below for emailing when an answer is provided. How will I know if I'm missing some answers if I can't see the choice I made??

Asked by devabaddarn 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Captcha problem

I am not signed into firefox. Most times I go to a site that I always go to knowing it is truly safe, I get the captcha question. How can I get rid of that ? I kno… (read more)

I am not signed into firefox. Most times I go to a site that I always go to knowing it is truly safe, I get the captcha question. How can I get rid of that ? I know this has been discussed ad-nausea-um but I have never seen an answer that applies to me.

Thanks!

  • Archived

youtube suddenly stops loading

Recently I have been getting an error where after some point in time youtube-related pages will stop loading when I try to open them or if they do load they will tell me … (read more)

Recently I have been getting an error where after some point in time youtube-related pages will stop loading when I try to open them or if they do load they will tell me I am not connected to the internet despite being connected to the internet. It will have occasional brief windows where it will load the site again before going back to not working but I have no idea what causes this change. I have tried clearing my cache/cookies and disabling my add-ons but neither of those things stop this from happening. Interestingly, if I restart in troubleshoot mode or open a private window, youtube will load perfectly. Any suggestions on what I can do to fix this issue?

Asked by kai_draws 1 year ago

Last reply by studysucceedenjoy98 1 year ago

  • Archived

watching a show in full screen on a streaming site

I was watching a show on one of my streaming websites and it it in a shorter box instead of a full screen. im not sure if i accidentally clickec on something because it i… (read more)

I was watching a show on one of my streaming websites and it it in a shorter box instead of a full screen. im not sure if i accidentally clickec on something because it is happening on more then one streaming site

Asked by disney_gurl74 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Closed tabs still using memory

Hello, I love using firefox but I tend to open many tabs. I close them often but I noticed in taskmanager that closed tabs were continuing to use RAM. How can I disable t… (read more)

Hello, I love using firefox but I tend to open many tabs. I close them often but I noticed in taskmanager that closed tabs were continuing to use RAM. How can I disable this from happening. (I read a few articles mentioning about:memory about:performance ??? I'm not an expert but I don't mind doing it manually) Thanks

Asked by majet512 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Restore Previous Session - Option to keep more?

Is there an option to restore not just the previous session, but the session before that? It seems it wipes everything on each close, I figure that might be a security f… (read more)

Is there an option to restore not just the previous session, but the session before that?

It seems it wipes everything on each close, I figure that might be a security feature, but it would be really helpful if there was a plugin/add-on or better yet an option to keep session up to X amount. Since firefox is my default broswer sometimes I will open a link thru an app and close it, forgetting that it will delete my previous session. Then it is impossible to open up those tabs again as I keep them open for a while.

Please let me know if there is an easy solution to this.

Sincerely, Dylan I

Asked by Dylan K I 1 year ago

Last reply by cor-el 1 year ago