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  • Archived

Error 520

One site in particular shows me an Error 520 when I try to open it. I am able to open the page with tablet and phone but not this new laptop. How can I eliminate the prob… (read more)

One site in particular shows me an Error 520 when I try to open it. I am able to open the page with tablet and phone but not this new laptop. How can I eliminate the problem-Cloudflare?

Asked by cclausen 1 year ago

Last reply by cclausen 1 year ago

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Mouse middle click scrolling problem in Twitter (Problem in FireFox, not Chrome)

I autoscroll, using the middle mouse button a lot. I middle click, release the button, and just move the mouse. To stop the scrolling I click the middle button again. Th… (read more)

I autoscroll, using the middle mouse button a lot. I middle click, release the button, and just move the mouse. To stop the scrolling I click the middle button again.

The problem is that in Twitter (only when using Firefox, not Chrome), and perhaps a very few other websites, if I make that second click (to end scrolling) over a link or linked image, the link opens (in a new tab). This is very frustrating, since I can move the mouse anywhere while scrolling, and I commonly mistakenly open links this way, interrupting my reading.

If I am *not* autoscrolling and middle-click on a link in Twitter, nothing happens. (Perfect!) But if I am autoscrolling the link opens (Bad!).

How can I set up Firefox to that the middle mouse button will never open links, and only function for scrolling?

Asked by SE-Tundra 1 year ago

Last reply by sendyourjunk 1 year ago

  • Solved
  • Archived

Windows 11 Firefox Gmail/Mailto

Using Windows 11 and want to set Gmail as my mailto option when clicking on email links on websites. Under Firefox/Settings/Mailto I no longer see the option for Gmail, n… (read more)

Using Windows 11 and want to set Gmail as my mailto option when clicking on email links on websites. Under Firefox/Settings/Mailto I no longer see the option for Gmail, not an expert on technical matters so I have googled the problem but still can't find a solution. Do I need to find an App on Windows or perhaps an Extension within Firefox, feeling completely lost at the moment.

Asked by djmb 1 year ago

Answered by djmb 1 year ago

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Digital signature stopped working

Digital signature was working properly since yesterday ie 20th May 2022, but now its stopped working, what will be the reason, Digital signature process stuck and not pr… (read more)

Digital signature was working properly since yesterday ie 20th May 2022, but now its stopped working, what will be the reason, Digital signature process stuck and not proceed further, if you kindly send me setting of firefox for DSC i will always be greatful to you. thank you.

Asked by robsangkc 1 year ago

Last reply by robsangkc 1 year ago

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  • Archived

cookies

suddenly Firefox is blocking my entry to a specific site with the measage "Log on error. You need to enable cookies in your browser to logon to Internet Banking." I have… (read more)

suddenly Firefox is blocking my entry to a specific site with the measage "Log on error. You need to enable cookies in your browser to logon to Internet Banking." I have tried umpteen ways around this to no avail. Google Chrome does not have this problem!! I am using version 100.0.2

Asked by Elgar 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Settings: Downloads: "Always ask you where to save" function is not working in the last few versions

Good day Even though my settings is set for "always ask ..", in the latest Firefox versions all files are automatically saved to "Downloads" on my hard drive. Could you … (read more)

Good day

Even though my settings is set for "always ask ..", in the latest Firefox versions all files are automatically saved to "Downloads" on my hard drive. Could you please rectify this error?

Regards

George

Asked by George 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Twitter Sticky Header Problem

The "Latest Tweets" header on twitter has recently started automatically scrolling and blocking whatever is shown on screen. If I try to tweet, the screen appears to spl… (read more)

The "Latest Tweets" header on twitter has recently started automatically scrolling and blocking whatever is shown on screen.

If I try to tweet, the screen appears to split and it is not possible to see the actual Tweet edit and post screen and the screen locks not able to move up or down.

This has only started in the past few days.

Can you help me to disable to scrolling of the sticky header?

Thanks

Asked by raana.walker 1 year ago

Answered by raana.walker 1 year ago

  • Solved
  • Archived

::before behaves differently on macOS and Windows10

Hello! I hope this is the right place to ask. So i used glassmorphism on a simple webapp (backdrop-filter). Wrote a Fallback for firefox with the help of ::before a… (read more)

Hello! I hope this is the right place to ask.

So i used glassmorphism on a simple webapp (backdrop-filter). Wrote a Fallback for firefox with the help of ::before and filter:blur() as backdrop-fillter's are sadly still not supported, eventhough they look really really nice.

How ever the fallback works on macOS as expected but on Windows Firefox behaves very very wierd. First of all the blured effect is behind everything else and you have to change the z-index to actually see it and if you do it is actually much larger than it should be. If you play around with the z-indexes you actually get the blur at the right position but the area is still much larger than on mac and not fitting the border at all and after a few hours of trying, I'm not sure if this is a bad by me or not. Kinda feels like it shouldnt behave like that.


Website: https://get-youtube-playlist-length.herokuapp.com/

Asked by Sherlock907 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

Ad blocker add ins break my firefox

Hi, current version is 100.0.2. Running on Win 10 (10.0.19044 build 19044). Have refreshed Firefox and also tried a clean install - problem still exists. Have done a sca… (read more)

Hi, current version is 100.0.2. Running on Win 10 (10.0.19044 build 19044). Have refreshed Firefox and also tried a clean install - problem still exists. Have done a scan using HouseCall - no gremlins found. For the last few weeks my browser has been playing up. After a few minutes pages would basically stop loading, clicking on a new link would open a new window but nothing would load. Disabled my Ad Blocker extensions (I had two) and issue resolved itself. Re-enabled Ad blocker (AdGuard AdBlocker) and problem returned. Disabled it, problem went, tried Ghostery (not used before), issue returned. Both extensions are recommended. Similar issue exists on my work computer - one ad blocker and after a few site visits pages no longer load, and links no longer react to a click, home button no longer works. I close and open and I get told firefox is already running and do I want to close it before opening again. Pretty sure it's not just my home computer. Any help would be welcomed.

Asked by glynrpalmer 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Trusted site being blocked

Hi there, I have been trying to get into a Government site that I have to use and I continually, only from today, get a message saying the Certificate is outdated. What c… (read more)

Hi there, I have been trying to get into a Government site that I have to use and I continually, only from today, get a message saying the Certificate is outdated. What can I do to override this issue? Cheers!

Asked by ian159 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Where is the trash folder for bookmarks?

FF 100.0.2 Ubuntu 22.04 LTS I have deleted my bookmarks with the Bookmark manager, but where are they now? I cannot find them in /trash and all of the *bookmark* files o… (read more)

FF 100.0.2 Ubuntu 22.04 LTS

I have deleted my bookmarks with the Bookmark manager, but where are they now? I cannot find them in /trash and all of the *bookmark* files on my laptop are miniscule (like 127 bytes.) The json files are no better, when I imported previous bookmark files they were empty.

Asked by Quentin 1 year ago

Answered by cor-el 1 year ago

  • Archived

PL (Polish Language) Nieprawidłowe działanie przeglądarki firefox na niektórych podstronach sieci internetowej.

PL (Polish Language) Nie piszę dobrze po angielsku, więc znajdźcie kogoś kto zna język polski. 1. Główny problem dotyczy "obrazków" lub zdjęć czy też krótkich filmów (z … (read more)

PL (Polish Language) Nie piszę dobrze po angielsku, więc znajdźcie kogoś kto zna język polski. 1. Główny problem dotyczy "obrazków" lub zdjęć czy też krótkich filmów (z tik toka, youtube, tweetera i innych podobnych) serwisów zamieszczanych na głównych stronach internetowych jak www.interia.pl podaję dodatkowy - przykładowy link, na którym NIE są wyświetlane prawidłowo wszystkie obrazki:

https://wydarzenia.interia.pl/raporty/raport-ukraina-rosja/aktualnosci/na-zywo-wojna-w-ukrainie-96-dzien-inwazji-rosji-relacja-na-zywo,nzId,2448,mHash,92880d4500c43318aba043bc941a2868,akt,301752

Chciałbym wyjaśnić, że nie ma znaczenia, czy mam jakiekolwiek dodatki włączone czy nie mam, efekt jest zawsze taki sam - brak obrazków!!!. Identyczne dodatki oraz identyczne ustawienia jak w "Firefox" mam także w "Opera" i tam wszystko działa.

Po prostu coś zjebaliście mości panowie przy tworzeniu przeglądarki, bo jest ten problem występuje już od kilku ładnych aktualizacji - cały czas.

2. Ponadto drugi problem to taki, że nie życzę sobie, aby Firefox dodawał przy aktualizacji lub instalacji cokolwiek do autostartu windows !!! zawsze będę usuwał wszelkie podprogramy, których sobie nie życzę z autostartu. Wystarczą Wasze gówniane rozszerzenia, których nie można w żaden sposób usunąć a których po prostu nie chcę w przeglądarce (Allegro, DuckDuckGo, Google, Wikipedia(En), Wolne Lektury)... po jaką cholerę to dodajecie?

Pozdrawiam i weźcie się w końcu do roboty!

Asked by margiebergnaum 1 year ago

Last reply by TyDraniu 1 year ago

  • Solved
  • Archived

Forgot Firefox Account Old Password

Hello, I was reinstalling my OS, and I didn't create recovery code for my data to retrieve it after (which I found out after reinstalling my OS) on my Mozilla Firefox acc… (read more)

Hello, I was reinstalling my OS, and I didn't create recovery code for my data to retrieve it after (which I found out after reinstalling my OS) on my Mozilla Firefox account, I had a lot of passwords, bookmarks and data that I need to recover, also for my full time job a lot of valuable data which I have lost now. I couldn't find any email address so I can address my concern directly, It's why I am posting here. Please help, I am so lost now. I can also provide you with any information needed, just let me know.

Firefox Account Email: [email]@hotmail.com Contact Email: [email]@hotmail.com

I would really appreciate your help, and hoping on resolving my concern in a timely manner.

Blagojche

Asked by Blagojche Ivanoski 1 year ago

Answered by cor-el 1 year ago

  • Archived

Keep getting SEC_ERROR_REUSED_ISSUER_AND_SERIAL

For the last few weeks I keep getting this error message: An error occurred during a connection to ....... You are attempting to import a cert with the same issuer/seria… (read more)

For the last few weeks I keep getting this error message: An error occurred during a connection to ....... You are attempting to import a cert with the same issuer/serial as an existing cert, but that is not the same cert.

Error code: SEC_ERROR_REUSED_ISSUER_AND_SERIAL

It will suddenly happen for multiple sites that I have been connected to in the past, or new sites I try to open including support.mozilla.org. A solution is to clear my history and restart the browser. It only happens on my windows 10 laptop. I think happens when I have logged off or the device has slept and then firefox has restarted and opened previously open tabs. Other devices on the same network don't get effected.

Asked by OmegaMale 1 year ago

Last reply by fooshyhead 1 year ago

  • Archived

How to Customize Keyboard Shortcuts on Mac

Hello Team, Firefox does not play well with how you customize keyboard shortcuts on Mac i.e. Go to System Preferences > Keyboard > Keyboard Shortcuts. By defaul… (read more)

Hello Team,

Firefox does not play well with how you customize keyboard shortcuts on Mac i.e. Go to System Preferences > Keyboard > Keyboard Shortcuts.

By default - Move Cursor to Address Bar - Cmd+L Bookmark this Page - Cmd+D

I would like to switch these two shortcuts but there does not seem to be any way. Please help me out.

Thanks, Naman

Asked by Naman Bansal 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Problem Downloading My MP4 Files

Hello, Why does Firefox convert my mp4 files to 3gpp files when I download them from my personal Flickr account?? Chrome does not - they download perfectly when I downloa… (read more)

Hello, Why does Firefox convert my mp4 files to 3gpp files when I download them from my personal Flickr account?? Chrome does not - they download perfectly when I download videos from my Flickr account using Chrome - so why can't I download them as mp4 files in Firefox???

Thank you for your assistance in solving this issue

Asked by vjgarden 1 year ago

Last reply by vjgarden 1 year ago

  • Archived

In Firefox ONLY - Shopify shows a user that is not me!

I have a problem on Firefox ONLY with my Shopify website login. I was having a weird problem with captcha cycling over and over and with Shopify's help I've changed all m… (read more)

I have a problem on Firefox ONLY with my Shopify website login. I was having a weird problem with captcha cycling over and over and with Shopify's help I've changed all my passwords, added various authentication steps, including adding Norton and their VPN on top of the Firefox VPN. During all this I noticed a user that is NOT ME on my Shopify login page. Shopify can't figure it out and asked me to uninstall and reinstall Firefox which I did today. Mind you, everything is completely fine and normal on Chrome. After the reinstall, that user was still there! I logged them out, reset my password, checked it in Chrome and logged back in on Firefox. The user is STILL THERE!

What triggered all this was a random email about my products where the to: was blank. I replied to see which address it went to, which turned out to be a personal address that IS NOT associated to my websites. I actually have 3 on Shopify but only 1 has been weird. That got me worried. So I contacted Shopify and then this user (not me) showed up as I was doing screenshots to send to Shopify via chat.

Also all the Norton scans say everything is clean.

I have spent over a week working with Shopify in various capacities and now they have asked for an insane amount of information to ensure I am who I say I am. In fact I got a second round today! I've supplied both sets of information.

Is there anyone on the Firefox side that could help me troubleshoot this....live...not in chat hopefully! Could it be a Firefox issue?

Asked by Casey 1 year ago

Last reply by Casey 1 year ago

  • Archived

Access to Oculus Quest 2 store with Firefox browser

Dear Sir/Madam I have recently started purchased an Oculus Quest 2 VR headset. In order to purchase apps and games for my headset I want to use my PC so I can peruse the … (read more)

Dear Sir/Madam I have recently started purchased an Oculus Quest 2 VR headset. In order to purchase apps and games for my headset I want to use my PC so I can peruse the software available in the Oculus Quest store However when using the Firefox browser I find that when I link to the Oculus store I end up with a constantly rotating wheel and cannot access the apps/gamessection of the store (Now known as METAQUEST) However when I use the MICROSOFT EDGE browser the Oculus website works perfectly This disappointing as I much prefer to use FIREFOX Could you advise if there is a setting within Firefox which may help or could you comment on why Microsoft Edge works but Firefox does'nt Thank you Regards and best wishes Edward