Showing questions tagged:

I just logged on - always use Firefox -but all my bookmarks are gone!

I have always used Firefox. Today - some update has erased all my bookmarks. it says import from Edge - but I don't use that. I lost my job last month so all my bookmarks… (read more)

I have always used Firefox. Today - some update has erased all my bookmarks. it says import from Edge - but I don't use that. I lost my job last month so all my bookmarks are so very important and now they are all gone. OMG

Please help.

Open 2

Getting the Code: RCPTA:2 on a site that wants to run a Javascript

I am getting error 'Code: RCPTA:2' when trying to log into the Detroit Free Press (freep.com). I had never had this problem before but just performed a Firefox update and… (read more)

I am getting error 'Code: RCPTA:2' when trying to log into the Detroit Free Press (freep.com). I had never had this problem before but just performed a Firefox update and now have this error. It's like the Firefox update changed a setting related to Javascripts.

Open 1

Site refuses to play film in Firefox, while Chrome works fine

Site is https://www.ziggogo.tv/nl/home which is a Cable Television provider's site. Is days of Yore, we users were asked to tell if a site did not work with Firefox. Now … (read more)

Site is https://www.ziggogo.tv/nl/home which is a Cable Television provider's site.

Is days of Yore, we users were asked to tell if a site did not work with Firefox. Now I had to find this forum :-(

I'd like to understand what makes Firefox incapable of playing the film featuring my father from the sixties, two 2 years before he died. For me it is not a real problem, because Chrome waits always in the background to take over. I'd just prefer to let it wait for eternity.

I'm on Windows 11.

Leo

Open 1

Signing into Netflix it only requires my email address, goes to a message telling me to use captcha, but then proceeds to say there was an error and then puts me through the website. Anyone using your browser and my email address could access my account.

Signing into Netflix it only requires my email address. Then it gives me a message that captcha is required, then gives me an error message, then puts me through to my ac… (read more)

Signing into Netflix it only requires my email address. Then it gives me a message that captcha is required, then gives me an error message, then puts me through to my account. Anyone in the world using your browser and my email address can access my account.

Open 1

Smooth scrolling is not stable

i tried firefox, zen and librewolf but every of them has the same problem. smooth scrolling is sometimes good but sometimes so slow and laggy, especially in a tab that ha… (read more)

i tried firefox, zen and librewolf but every of them has the same problem. smooth scrolling is sometimes good but sometimes so slow and laggy, especially in a tab that has a video. in tabs that has a video always have that issue and tabs that not has a video does it sometimes. its like scrolling is in 60hz when it happens. i tried uninstalling lots of times but didnt fix.

Open 2

pop ups every time I change open a window

This issue started a few weeks ago. Frequently, when I switch from one page to another, I get a pop-up page from some unrelated business or form. I have started to fill… (read more)

This issue started a few weeks ago. Frequently, when I switch from one page to another, I get a pop-up page from some unrelated business or form. I have started to fill out an order form for a trusted business only to find out I am filling out another company's form instead. My page gets hijacked in this manner several times a day. It's not only annoying, but a security issue. One moving company keeps popping up. I am not moving, or even thinking about moving, but I keep getting this company's home page when trying to access other venues.

I don't know if this is related, but I installed Duck Duck Go a while back to avoid Google trackers. A few weeks ago I found that Duck Duck was no longer my preferred search engine and put it back as preferred. Whether coincidence or not, my problems began about that time.

Please help.

Regards,

Bill Okopski

Open

large amount of RAM

Gentlemen, isn't your browser using a lot of RAM? I've been freaking out about it in recent years. That's only with 25 tabs open!! Despite the fact that the system was in… (read more)

Gentlemen, isn't your browser using a lot of RAM? I've been freaking out about it in recent years. That's only with 25 tabs open!! Despite the fact that the system was installed just a day ago, without any tweaks!!!

Open 6

I don't understand these new (to me) windows where new tabs open. Where do they co me from?

I had a bunch of tabs open (apparently in Window 2). One of the tabs had some page I wanted to close. I hit the x and all the tabs disappeared. I went to view recent bro… (read more)

I had a bunch of tabs open (apparently in Window 2). One of the tabs had some page I wanted to close. I hit the x and all the tabs disappeared. I went to view recent browsing and the tabs are there in Window2. But when I click on window 2, they don't go back up to the top. If i click on the up arrow they go away, but come back when i click same (now down) arrow again. I want them back up on the top to use. WHERE do new windows come from. EXPLAIN this to me.

Open 1

Banking website no longer loads

Good day. For the last week or so, I've not been able to access my banking website login page. I've tried in Chrome, it works, but I prefer not to use that browser. I can… (read more)

Good day. For the last week or so, I've not been able to access my banking website login page. I've tried in Chrome, it works, but I prefer not to use that browser. I can get to the primary website, but when I choose the log in page, I just get a blank page. I've not had this issue before and I've been using Firefox and the same bank for years. Do you have any suggestions as to how I fix this?

Open 3

Changes in metadata tags in Microsoft 365 not updating due to cache issues

When changing tags in Microsoft 365 Term Store, the changes are not showing on the respective Sharepoint sites and lists when displayed in Firefox. The tags still show th… (read more)

When changing tags in Microsoft 365 Term Store, the changes are not showing on the respective Sharepoint sites and lists when displayed in Firefox. The tags still show the old values. Refreshing the page and deleting the cache does not solve the issue. Only uninstalling and then reinstalling Firefox resolves the issue. The problem does not occur in Microsoft Edge.

Open

Can't delete profile

With the profile system, which I just used to try and fix another problem. Deleting them doesn't work I've tried manually deleting the profiles as well but they still sho… (read more)

With the profile system, which I just used to try and fix another problem. Deleting them doesn't work I've tried manually deleting the profiles as well but they still show up in the UI and it just recreates the folder again if you try to delete it or open it. If you use the UI to try and delete it the instance and page it opens is simply blank. And now the profile I'm trying to delete isn't open. I'm trying to delete it from "original profile" and when I do it opens the a new instance of firefox with the profile I'm trying to delete with in the address bar: about:deleteprofile but the screen is empty.

Open 4

Firefox intermittently failing Cloudflare PQC X25519MLKEM768 test

Hello, I have been testing all browsers I use (Firefox, Chrome, Edge) on Cloudflare Post-Quantum Key Agreement to verify PQC support. They all support the X25519MLKEM768 … (read more)

Hello,

I have been testing all browsers I use (Firefox, Chrome, Edge) on Cloudflare Post-Quantum Key Agreement to verify PQC support. They all support the X25519MLKEM768 hybrid scheme (i.e. Cloudflare web page returns "You are using X25519MLKEM768 which is post-quantum secure").

The issue: When I run the test in Firefox multiple times by doing repeated hard refreshes (Ctrl+Shift+R), quite often the result is "You are using X25519 which is not post-quantum secure". Sometimes the very first run after opening Firefox gives the X25519 (failing) result. "Often" varies. Sometimes it's around 10 fails out of 50 tests, other times it's 1 out of 50. It seems random.

I have read that sometimes networking equipment or even ISPs can be the cause of PQC requests falling back to non-PQC due to the long keys in PQC, but I do not see this intermittent issue with Chrome or Edge on the same computer/network/ISP as Firefox. I have not seen a single failure so far on those two browsers. The only variable I am aware of is the web browser.

I also tried connecting to a cellular hotspot as well as disabling my Norton 360 firewall and the results are the same as above.

Looking for help to resolve this issue. Thanks.

Open 1

Technical Problem With Firefox Browser & MarketSurge Stock Data Retrieval

I subscribe to MarketSurge, a stock data platform. It has run reliably on Firefox until last week. When I enter a stock symbol it brings up this error, and does not giv… (read more)

I subscribe to MarketSurge, a stock data platform. It has run reliably on Firefox until last week. When I enter a stock symbol it brings up this error, and does not give the requested stock data from the MarketSurge live data platform. "[Autosuggest API Error] Failed to load info for symbol 'TTMI' ".

Has anyone seen that error before? Does it suggest a conflict within Firefox?

I have tried many things to troubleshoot and find the cause within Firefox, its settings and variations, and with Win 10. Nothing resolved. However, executing the Marketsurge platform in Chrome does not have a problem.

Background & Details: 1) Win 10 pc. with current updates. Firefox browser with current updates. 2)Firefox cache, history, and browsing deleted. Standard protection setting off. 3)Vpn off.

I would be deeply grateful for any insights re:Firefox that might be causing this problem, which did not exist prior to last week.

Thank you very much.

Open 1 9