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VPN is not working on my laptop

(Title): VPN is not working on my laptop (Description): Hello, I installed a VPN on my laptop, but it is not working. I cannot connect to any servers. I have tried res… (read more)

(Title): VPN is not working on my laptop

(Description):

Hello, I installed a VPN on my laptop, but it is not working. I cannot connect to any servers. I have tried restarting my laptop and reinstalling the VPN, but the problem still exists. How can I fix this issue?

Thank you.

Asked by nz8137343 5 months ago

Last reply by markwarner22 5 months ago

the failing FireFox

Dear Support I have opted to use the Firefox browser mainly due to the provision of fixed “Bookmarks” on the left-hand side of the screen, not provided by others. Howeve… (read more)

Dear Support I have opted to use the Firefox browser mainly due to the provision of fixed “Bookmarks” on the left-hand side of the screen, not provided by others. However, I am experiencing lot of problems with Firefox , including: - Freezing pages - Images are not fully displayed - No internet connection at pick times - Hanging on certain pages - Delay opening various web pages - etc The above issues have become more prevalent recently forcing me to use Google Chrome. I have now learnt that when FireFox goes down due to one of the above issues, I have to switch to Google Chrome for access to the relevant pages and generally the WWW. I have no option but to abandon the failing FireFox, if the failures continue. Thanks Harry Elm London

Asked by elm harr 4 months ago

Last reply by markwarner22 4 months ago

get old bookmarks

i need to get my old bookmarks back. my pc has gotten scewed up by microsoft and i had to reinstall firefox, now my bookmarks and passwords are gone. can you help?? … (read more)

i need to get my old bookmarks back. my pc has gotten scewed up by microsoft and i had to reinstall firefox, now my bookmarks and passwords are gone. can you help??

Asked by kays2 5 months ago

Last reply by markwarner22 5 months ago

My search history is no lomger functional? No history is being retained. Have tried to find away to correct, but system doesn't cover this item

No search history is covered in the settings. Used to be able to be able to check HISTORY in settings but it always is empty. Something must have changed with the … (read more)

No search history is covered in the settings. Used to be able to be able to check HISTORY in settings but it always is empty. Something must have changed with the updates cause this has been going on for several months now. Appears you've done away with the History feature. Can find no help in your settings concerning how to restore history. This was a useful feature and Im swiching to Google which I despise but at least they still offer this feature I like.

Asked by DonD 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Printing Barcodes via PDF Firefox

I use Firefox as my main browser for all my work, but when doing to print off my labels with barcodes the quality isn't great, I have compared this using Edge and Chrome … (read more)

I use Firefox as my main browser for all my work, but when doing to print off my labels with barcodes the quality isn't great, I have compared this using Edge and Chrome and you can really see the quality difference.

Has anyone else have this problem and is there a fix?

Thank you in advance. Pete

Asked by pete2007 5 months ago

Last reply by markwarner22 5 months ago

New update - Firefox Nightly 137.0a1 - Help change settings

When I click application menu or add-ons icons, the menus open to the left of the screen and this is very annoying and inconvenient. Please advise on how to correct t… (read more)

    • When I click application menu or add-ons icons, the menus open to the left of the screen and this is very annoying and inconvenient. Please advise on how to correct this after the update.

Asked by neo.hazard1 5 months ago

Last reply by Standard8 5 months ago

Recently, anytime I try to open an attachment doc in an email, it is either blank on some pages or all black with limited verbiage. What is going on? How do I fix this

I would like to open attached docs and print them. They are appearing all black with some verbiage, or multiple pages are all white. What is going on? How can I fix this?… (read more)

I would like to open attached docs and print them. They are appearing all black with some verbiage, or multiple pages are all white. What is going on? How can I fix this? Step by step instructions, please. Technically challenged. I do NOT use cloud. will not be using it due to privacy and hacking issues. I save everything to my harddrive.

Asked by mail4me2019 5 months ago

Last reply by markwarner22 5 months ago

Captcha

For some time now I have not been able to access any website secured with Captcha verification. My browser doesn't recognize that I'm a human and keeps going back to squa… (read more)

For some time now I have not been able to access any website secured with Captcha verification. My browser doesn't recognize that I'm a human and keeps going back to square one. Importantly: this problem does not occur in other browsers. However, I would prefer to stay with Mozilla, so it will be nice if something can be done with it. I didn't change any settings, I didn't change hardware, I didn't reinstall Mozilla, so that's not the problem. I've looked through my security settings and don't see anything that would help in this case. Especially since these are websites that I had previously accessed and logged in without any problems.

Asked by alicja.b.kolanska 5 months ago

Last reply by NoahSUMO 5 months ago

Lost tabs in Simple Tab Groups

I lost the tabs in all my groups, so I restored from a recent backup. It seemed to be going well - I saw the names of dozens of tabs rattling across the top of the screen… (read more)

I lost the tabs in all my groups, so I restored from a recent backup. It seemed to be going well - I saw the names of dozens of tabs rattling across the top of the screen - but when it had finished, the groups are all still empty.

This is disastrous. There were dozens of groups containing hundreds of tabs..

Any help would be hugely appreciated!

Thank you.

Asked by Mikep129 5 months ago

Last reply by markwarner22 5 months ago