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Need to update extension that is part of Firefox Recommended program but lost access to MFA so unable to logged in account

Hi, I am the developer of the Dictionary Anywhere extension which is a Firefox recommended extension. Recently my extension stopped performing up to its expectations du… (read more)

Hi,

I am the developer of the Dictionary Anywhere extension which is a Firefox recommended extension. Recently my extension stopped performing up to its expectations due to backend changes in public API that it uses to find meaning of the words.

However, I am unable to modify the code of extension to fix the issue as I am not able to login to my account due to it being behind MFA, and I have lost access to the phone which contains those MFA codes.

Can something be done here, to allow me to update the extension to rectify the issue that 50k users who use this extension regularly are facing? For example, can the extension be transferred to another account through which it can be updated, lots of users are suffering as the extension is not working. I have access to the source code of the extension .

Thanks and Regards

Asked by srjjain1996+newmozillaaccount 2 months ago

Last reply by jscher2000 - Support Volunteer 1 month ago

附加组件管理器

附加组件管理器按钮消失了，只留一个空位在原地，点击没有反应，重新下载依然是同样的情况

Asked by AiutAmi 1 month ago

Windows 11 FireFox 135.0 (64 bit) How to pin an existing extension to the toolbar, please ?

Windows 11 FireFox 135.0 (64 bit) How to pin an existing extension to the toolbar, please ? E.g. Video DownloadHelper. My browser is up to date. In "Extensions", I … (read more)

Windows 11 FireFox 135.0 (64 bit) How to pin an existing extension to the toolbar, please ? E.g. Video DownloadHelper. My browser is up to date.

In "Extensions", I select "Video DownloadHelper" then click on the gear icon. I cannot find "Pin to taskbar" there or any where else. See the image for the menu I do get.

Thanks !

Asked by davidkinney07 2 months ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Use of Evernote web clipper add-on

I have used the Firefox add-on "Evernote web clipper" for years. Several months ago, I got a new laptop, and got web clipper up and running, for a while.Then, the web cli… (read more)

I have used the Firefox add-on "Evernote web clipper" for years. Several months ago, I got a new laptop, and got web clipper up and running, for a while.Then, the web clipper icon disappeared. Firefox tells me it is still active, but I am unable to use it. Also, I am unable to log onto Evernote.com via Firefox. Have to use Edge. I have submitted this request before, and got suggestions, but none solved the problem. I am willing to pay to have this problem solved. Contact me at [edited phone# from public community support forum] -TomB

Asked by TomB 4 months ago

Last reply by markwarner22 4 months ago

Installing extensions

How do I actually install the Surfshark extension, because everywhere I go just seems to be information about the extension, but nowhere to click on to actually to instal… (read more)

How do I actually install the Surfshark extension, because everywhere I go just seems to be information about the extension, but nowhere to click on to actually to install it ??

Asked by Richard Crossley 4 months ago

Last reply by James 4 months ago

youtube ads

I paid for the adblock premium and now youtube is not even skipping the ads, they just play and firefox doesnt seem to be blocking anything. it was actually better before… (read more)

I paid for the adblock premium and now youtube is not even skipping the ads, they just play and firefox doesnt seem to be blocking anything. it was actually better before i paid anything, this feels very scammy. wth is happening?

Asked by acyfan1999 4 months ago

Last reply by jonzn4SUSE 2 weeks ago

How To Display Actual Mozilla Pages Display In Dark Mode

Is there anyway to force actual mozilla pages to be displayed in a dark mode instead of the blinding white background that hurts my eyes to view ? Thanks, David … (read more)

Is there anyway to force actual mozilla pages to be displayed in a dark mode instead of the blinding white background that hurts my eyes to view ? Thanks, David

Asked by David 2 months ago

Last reply by 87BBSsysop 2 months ago