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the windows 10 crashed after watch video with firefox a long time(>20min)

As i watch this video this video for a long time, the windows 10 crashed and raise a blue screen with error KERNEL_SECURITY_CHECK_FAILURE。 after the system restart, i an… (read more)

As i watch this video this video for a long time, the windows 10 crashed and raise a blue screen with error KERNEL_SECURITY_CHECK_FAILURE。

after the system restart, i analysis the dmp file and found something maybe help you debug the bug.

KERNEL_SECURITY_CHECK_FAILURE (139) A kernel component has corrupted a critical data structure. The corruption could potentially allow a malicious user to gain control of this machine. Arguments: Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove). Arg2: fffffd8e4b4c79f0, Address of the trap frame for the exception that caused the bugcheck Arg3: fffffd8e4b4c7948, Address of the exception record for the exception that caused the bugcheck Arg4: 0000000000000000, Reserved

Debugging Details:



KEY_VALUES_STRING: 1

   Key  : Analysis.CPU.Sec
   Value: 3
   Key  : Analysis.DebugAnalysisProvider.CPP
   Value: Create: 8007007e on xxxxxxx
   Key  : Analysis.DebugData
   Value: CreateObject
   Key  : Analysis.DebugModel
   Value: CreateObject
   Key  : Analysis.Elapsed.Sec
   Value: 82
   Key  : Analysis.Memory.CommitPeak.Mb
   Value: 89
   Key  : Analysis.System
   Value: CreateObject


BUGCHECK_CODE: 139

BUGCHECK_P1: 3

BUGCHECK_P2: fffffd8e4b4c79f0

BUGCHECK_P3: fffffd8e4b4c7948

BUGCHECK_P4: 0

TRAP_FRAME: fffffd8e4b4c79f0 -- (.trap 0xfffffd8e4b4c79f0) NOTE: The trap frame does not contain all registers. Some register values may be zeroed or incorrect. rax=ffffdb01deb9f198 rbx=0000000000000000 rcx=0000000000000003 rdx=ffffdb02051e9158 rsi=0000000000000000 rdi=0000000000000000 rip=fffff806825de511 rsp=fffffd8e4b4c7b80 rbp=ffffb401e129e180

r8=0000000000000102  r9=0000000000000000 r10=fffff8067eb38800

r11=0000000000000007 r12=0000000000000000 r13=0000000000000000 r14=0000000000000000 r15=0000000000000000 iopl=0 nv up ei pl nz ac pe cy nt!KiTryUnwaitThread+0x12b7c1: fffff806`825de511 cd29 int 29h Resetting default scope

EXCEPTION_RECORD: fffffd8e4b4c7948 -- (.exr 0xfffffd8e4b4c7948) ExceptionAddress: fffff806825de511 (nt!KiTryUnwaitThread+0x000000000012b7c1)

  ExceptionCode: c0000409 (Security check failure or stack buffer overrun)
 ExceptionFlags: 00000001

NumberParameters: 1

  Parameter[0]: 0000000000000003

Subcode: 0x3 FAST_FAIL_CORRUPT_LIST_ENTRY

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: firefox.exe

ERROR_CODE: (NTSTATUS) 0xc0000409 - <Unable to get error code text>

EXCEPTION_CODE_STR: c0000409

EXCEPTION_PARAMETER1: 0000000000000003

DPC_STACK_BASE: FFFFFD8E4B4C7FB0

EXCEPTION_STR: 0xc0000409

STACK_TEXT: fffffd8e`4b4c76c8 fffff806`825d41e9 : 00000000`00000139 00000000`00000003 fffffd8e`4b4c79f0 fffffd8e`4b4c7948 : nt!KeBugCheckEx fffffd8e`4b4c76d0 fffff806`825d4610 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69 fffffd8e`4b4c7810 fffff806`825d29a3 : 00000000`1a74bf66 fffff806`87889437 00000000`00000000 fffff806`8235dd04 : nt!KiFastFailDispatch+0xd0 fffffd8e`4b4c79f0 fffff806`825de511 : ffff2dcd`203293aa ffffdb01`e0258080 00000000`00000206 fffff806`824b1084 : nt!KiRaiseSecurityCheckFailure+0x323 fffffd8e`4b4c7b80 fffff806`82451666 : ffffdb01`deb9f1c8 00000000`00000000 ffffdb01`deb9f290 ffffdb01`deb9f1c0 : nt!KiTryUnwaitThread+0x12b7c1 fffffd8e`4b4c7be0 fffff806`82451242 : ffffdb01`deb9f1c0 ffffdb01`e02581f0 cd3f400f`00000003 00000409`00000002 : nt!KiTimerWaitTest+0x1b6 fffffd8e`4b4c7c90 fffff806`82450039 : 00000000`0000001e 00000000`00989680 00000000`01025c1d 00000000`00000035 : nt!KiProcessExpiredTimerList+0xd2 fffffd8e`4b4c7d80 fffff806`825c93a5 : 00000000`00000000 ffffb401`e129e180 ffffdb01`cd0c6e00 00000000`00000000 : nt!KiRetireDpcList+0x4e9 fffffd8e`4b4c7fb0 fffff806`825c9190 : ffffdb01`cd0c6e00 fffff806`8235f37b 0000024f`5f5168d0 00007fff`ccf97fc0 : nt!KxRetireDpcList+0x5 fffffd8e`520d79c0 fffff806`825c8a45 : 00000000`00000000 fffff806`825c4411 00000000`00000460 fffffd8e`520d7a80 : nt!KiDispatchInterruptContinue fffffd8e`520d79f0 fffff806`825c4411 : 00000000`00000460 fffffd8e`520d7a80 ffffdb01`cd0c6e00 fffffd8e`520d7a80 : nt!KiDpcInterruptBypass+0x25 fffffd8e`520d7a00 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiInterruptDispatchNoLockNoEtw+0xb1


SYMBOL_NAME: nt!KiTimerWaitTest+1b6

MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe

IMAGE_VERSION: 10.0.18362.900

STACK_COMMAND: .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET: 1b6

FAILURE_BUCKET_ID: 0x139_3_CORRUPT_LIST_ENTRY_KTIMER_LIST_CORRUPTION_nt!KiTimerWaitTest

OS_VERSION: 10.0.18362.1

BUILDLAB_STR: 19h1_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {efb56395-a173-53f8-073d-d3c8cfd50e2b}

Asked by chao 11 hours ago

  • Solved

Interactive Weather Radar Maps Not Working In Firefox

One feature at www.weather.com (Weather Channel) is their "weather in motion" feature which loads interactive weather radars. For some reason, this is not working on my … (read more)

One feature at www.weather.com (Weather Channel) is their "weather in motion" feature which loads interactive weather radars. For some reason, this is not working on my Firefox browser. It works fine in Chrome and Edge. The weather.com website loads just fine but the radar data (overlay on a map) will not load. IT WORKS FINE IN SAFE MODE. So i tried to disable all of my plug-in's, extensions and hardware acceleration in Firefox in regular mode. Still doesn't work. I created a new profile. Still doesn't work. I disabled the tracker feature in Firefox on that web page. Still doesn't work. I uninstalled and reinstalled Adobe Flash. Still doesn't work. Any ideas???

Firefox version 82.0 64 bit Running Windows 10 Professional

Asked by jlfptf 4 days ago

Answered by jlfptf 3 days ago

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Firefox start with VPN Advertisement

Hello, This morning when I started Firefox, it uploaded and installed itself to the current level. I run Windows 7. Firefox reopened with the advertisement about Mozilla… (read more)

Hello, This morning when I started Firefox, it uploaded and installed itself to the current level. I run Windows 7. Firefox reopened with the advertisement about Mozilla VPN. IT CLEARLY displayed the OS Software levels it would support for the VPN, including but not limited to Windows/XP , 7, 8, and 10 . When I started the offer purchase it took me to the DOWNLOAD page which offers WINDOWS 10 download ONLY. Will this WINDOWS 10 download work with my Windows 7 ?? Confused here !

Asked by padgeseverin 2 days ago

Answered by cor-el 2 days ago

Logins and passwords still not saved

For some strange reason Firefox is not logging me into my favorite websites automatically any more. I have to manually log in every time. The websites' login pages are au… (read more)

For some strange reason Firefox is not logging me into my favorite websites automatically any more. I have to manually log in every time. The websites' login pages are automatically filled when I move the cursor to the Username and Password fields, but I still have to click Log In. As soon as I log out and log in I am asked to "Sign In" again. I tried manually adding a website to the "Saved Logins" but that did not help. Using Windows 10 64bit.

Asked by steenwinther 1 week ago

Last reply by steen.winther 2 days ago

  • Solved

Suggestion (meta): Bug in navigation of this forum

Sorry if this is the wrong place to post, but I have a little suggestion about this forum. I love helping people and often browse the page https://support.mozilla.org/en-… (read more)

Sorry if this is the wrong place to post, but I have a little suggestion about this forum. I love helping people and often browse the page https://support.mozilla.org/en-US/questions/firefox?show=all&owner=mine to check if anyone has replied to discussions that I took part in. However, when I then click the link ## questions in the last 24 hours have no reply. Help solve them!, I am redirected to https://support.mozilla.org/en-US/questions/firefox?show=all&owner=mine&filter=recently-unanswered, which is always an empty list. Basically, the &owner=mine parameter is still present, but it should have been overriden by &owner=all. On mouse-over, I see that the link does include &owner=all but this does not seem forced as I still end up on a page where owner=mine.

While I think that this question is somewhat irrelevant to Firefox, contributors here should have experience with the site and therefore could help with meta issues.

Asked by Václav Trpišovský 4 days ago

Answered by jscher2000 4 days ago

  • Solved

Since latest windows update pages load at an extremely slow pace

Hi! As the title states, since the latest windows update (am now on 19041.508), anytime I go on a webpage on Firefox it's extremely slow to load, however once loaded the … (read more)

Hi! As the title states, since the latest windows update (am now on 19041.508), anytime I go on a webpage on Firefox it's extremely slow to load, however once loaded the page is as fast as it should be!

I don't have any antivirus other than windows defender, and disabling it/the windows firewall doesn't fix the issue, so it doesn't seem to be linked to that either, on the online forums such as this one I found it was also common to have issues caused by hardware acceleration, playing with that setting does not help either.

Another friend of mine has the same issue as me since the last update, so I'm assuming it's not something unique to my situation, is this a known issue for which a fix is available? Searching for one has yielded only outdated results.

Thanks a lot!

Asked by antoine.rincent 2 weeks ago

Answered by antoine.rincent 4 days ago

Unable to visit any web pages after latest upgrade version 81.0.2

I have a customer who is unable to browse to any websites after version 81.0.2 was installed. They are also unable to open Options and other Menu items. Only Toolbar Menu… (read more)

I have a customer who is unable to browse to any websites after version 81.0.2 was installed. They are also unable to open Options and other Menu items. Only Toolbar Menu item that worked was Help > About. I have tried using Firefox in Safe Mode, I have refreshed Firefox, and I have renamed the AppData > Roaming > Mozilla folder forcing it to create a brand new user profile. The only security programs running are Windows Defender. Chrome and Edge work fine, so customer will use one of those until Firefox is fixed.

Asked by curtesser 2 weeks ago

Last reply by FredMcD 4 days ago

  • Solved

Firefox 82 Crashes on Startup in Windows 10

Yesterday I updated Firefox to version 82 and now it won't start up, it seems to immediately crash. There is no error report dialog box. This is on Windows 10 with the la… (read more)

Yesterday I updated Firefox to version 82 and now it won't start up, it seems to immediately crash. There is no error report dialog box. This is on Windows 10 with the latest patches. I tried restarting the computer, installing Firefox 82 32-bit and 64-bit versions, uninstall + reinstall, and safe mode, but none of these work. (This is on a corporate laptop so I have a limited ability to change internal system settings.) The Windows error from the event log is:

Faulting application name: firefox.exe, version: 82.0.0.7592, time stamp: 0x5f8738dd Faulting module name: ntdll.dll, version: 10.0.17763.1432, time stamp: 0x80224f6f Exception code: 0xc0000409 Fault offset: 0x00000000000a4740 Faulting process id: 0x2998 Faulting application start time: 0x01d6a816d74b6186 Faulting application path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report Id: 5ed88218-3f48-47be-8c6c-aa5af98c902b Faulting package full name: Faulting package-relative application ID:

I installed Firefox 81 and that works fine, but it constantly tries to updated and every time I restart it crashes again. It also seems like I can't access my saved logins/passwords in this older Firefox version because it's using a different profile. I'm trying to avoid updating Firefox on my other Windows 10 computer in case it fails in the same way.

Please let me know if you need any more information. Thank you.

Asked by fgennari 1 week ago

Answered by fgennari 1 week ago

  • Solved

How do I contact Mozilla Firefox to ask if I'm able to get my profile backup off their cloud server?

How do I contact Mozilla Firefox to ask if I'm able to access to my Firefox profile on their cloud server? Windows 10 would not update so I contacted Microsoft Support an… (read more)

How do I contact Mozilla Firefox to ask if I'm able to access to my Firefox profile on their cloud server?

Windows 10 would not update so I contacted Microsoft Support and a technician spent two days trying to various methods to get the updates installed on my computer. After several failed attempts it was determined a Windows "reset" was needed. The reset stated it would uninstall apps but save user data. However, it appears the reset uninstalled and wiped my profile off the computer.

I've already asked a previous question using the Mozilla Firefox support section and verified the profile is in fact gone. No backups are available to rollback using Firefox and the backup profiles in the "Windows.old" and "Windows.old(1)" both contain saved profiles from after the reset.

It sounds like my last option is contacting Mozilla directly to verify my account information and see if they can access my profile on their cloud server?

So how does someone do that? Thanks

Asked by AlatorreInWA 1 week ago

Answered by AlatorreInWA 1 week ago

Firefox 82 crashes with windows 10

Faulting application name: firefox.exe, version: 82.0.0.7592, time stamp: 0x5f8738dd Faulting module name: ntdll.dll, version: 10.0.18362.1139, time stamp: 0x468a1bf2 Exc… (read more)

Faulting application name: firefox.exe, version: 82.0.0.7592, time stamp: 0x5f8738dd Faulting module name: ntdll.dll, version: 10.0.18362.1139, time stamp: 0x468a1bf2 Exception code: 0xc0000409 Fault offset: 0x00000000000a11c0 Faulting process id: 0x4b60 Faulting application start time: 0x01d6a8a8b59a12db Faulting application path: C:\Program Files\Mozilla Firefox\firefox.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report Id: f3867284-6612-4e3f-b8ad-815fed60a8d6

Asked by superhit357 1 week ago

Last reply by superhit357 1 week ago

Firefox ESR crashes after update

Hello Guys, After updating Firefox ESR 60.3.0 to a newer version (doesn't matter which version). It crashes directly after starting Firefox. We are using a Windows 2012R2… (read more)

Hello Guys,

After updating Firefox ESR 60.3.0 to a newer version (doesn't matter which version). It crashes directly after starting Firefox. We are using a Windows 2012R2 RDS (terminal) server

When we remove the newer version of Firefox ESR and reinstall Firefox ESR 60.3.0, it works again!

Details of the crash:

Probleemhandtekening:

 Gebeurtenisnaam van probleem: APPCRASH
 Naam van de toepassing: firefox.exe
 Versie van toepassing: 78.2.0.7534
 Tijdstempel van toepassing: 5f3ab4d7
 Naam van foutmodule: StackHash_76e0

I'd love to hear from you for a solution.

Asked by jflorie 1 month ago

Last reply by cor-el 1 week ago

Firefox no longer runs or works on my desktop PC computer

How do I completely remove all traces of Firefox from my windows 10 OS? Note: This is why, After windows ask me to run your application or program or software, and I clic… (read more)

How do I completely remove all traces of Firefox from my windows 10 OS? Note: This is why, After windows ask me to run your application or program or software, and I click the yes button after I had done that it doesn't do anything after that and then it just repeatedly does this, and I had used windows uninstall program and I uninstall Firefox then I had reinstall it and it still did the same exact thing that I had mentioned above "even tried using the Windows Registry Editor too!"

Note for years I had used your browser and hardly had any troubles with or problems with your browser

Asked by Frank 1 week ago

Last reply by FredMcD 1 week ago

corrupted update

10/20/20 I clicked on the update button last night - running 81.0, and the update was for 81.0.2. When I went to open the browser all that I got was a line at the top … (read more)

10/20/20

I clicked on the update button last night - running 81.0, and the update was for 81.0.2. When I went to open the browser all that I got was a line at the top - FF would not open. I backed up the profile, and did a clean install. When I finally got the backed up profile installed, it opened properly once and everything was there. When I opened it again, no book marks, and none of the buttons worked. FF didn't close properly, and I had to use Task Manager to shut down.

I ended up downloading the beta version, and it's worked just fine. The original profile works, so all bookmarks are there.

I see that FF released 82.0 this morning. Is it safe to try to install it, or is the beta version that I installed last night really 82, just hours before it was officially released?

Asked by finepoint 1 week ago

Last reply by finepoint 1 week ago

Can't log in my Firefox support account

I extremely triggered of this extremely incomfort Mozilla support. Recently I log in in f****n@ya.ru account and wrote a 2 massages to one of users. Now I want to log in … (read more)

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Asked by Титан 2 3 months ago

Last reply by Kiki 1 week ago

Intruder site

I am positive about Firefox is the most secure browser and have evidence of it. Nevertheless the following site could traspass the Firefox barriers: https://www.eldestape… (read more)

I am positive about Firefox is the most secure browser and have evidence of it. Nevertheless the following site could traspass the Firefox barriers: https://www.eldestapeweb.com/ I am concerned on the survival of Free World and consecuently of Free Software. I guess the above mentioned site belongs to a parapolitical official organization. I consider that for it's job obtained tech help from some powerful international group. The average user of Firefox is unprevented of this issue. I am not asking for help in my behalf, because I have the necesary time to help myself. I suggest the Mozilla guys to investigate the facts. Sincery yours, Edgardo Colombo Buenos Aires.

Asked by ecolombo999 1 week ago

Last reply by jscher2000 1 week ago

Can't find persdict.dat file to edit Dictionaries

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Asked by Klumpastic_fox 1 week ago

Last reply by cor-el 1 week ago

Error when running system test.

Am trying to take an online assessment for a job. I’m getting - Error: Firefox can not see the cpu or ram on this PC. I’m running win 10 64bit and have the latest version… (read more)

Am trying to take an online assessment for a job. I’m getting - Error: Firefox can not see the cpu or ram on this PC. I’m running win 10 64bit and have the latest version of Firefox installed. I’ve turned off thumbprints, added the site as a trusted site and pretty much killed all security for this site. How can I let FF see the cpu/ram?

Asked by knlcarlson 1 week ago

  • Locked

scam extensiom

Hello I sent a report of theft in the plugins section of your site some time ago, but I did not receive a response A robbery that robbed me of $ 42,600 I will explain it … (read more)

Hello I sent a report of theft in the plugins section of your site some time ago, but I did not receive a response A robbery that robbed me of $ 42,600 I will explain it to you again and please take care so that more people do not fall victim This theft happened by Ledger live fake plugin eves in this theft, with small changes in the logo and the name of the Baba plugin, put it in the plugins section of your site and steal from the users' accounts. With a simple comparison between the fake plugins on your site and the original plugin, you can find out if the plugins in the plugins section of your site are fake or stolen. The name of the main plugin is Ledger live , and on your site, they are stealing with the same names and with a little change All plugins in this section of your site plugins are fake and thieves except SpeedLedger Which has a different topic and you can check https://addons.mozilla.org/fa/firefox/search/?platform=windows&q=ledger%20live I look forward to hearing from you to prevent further theft Thankful

Asked by chanchoa 2 weeks ago

Last reply by AliceWyman 2 weeks ago