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addon

to install addon I hit 3 bars in upper right. I click on Add-ons. I type Malwarebytes Browser Guard in the box for more add-ons. I get a screen for it. But I don't see … (read more)

to install addon I hit 3 bars in upper right. I click on Add-ons. I type Malwarebytes Browser Guard in the box for more add-ons. I get a screen for it. But I don't see how I'm supposed to install on firefox.

Asked by frncie 12 hours ago

Last reply by the-edmeister 8 hours ago

lost bookmarks and history

Recently did the automatic upgrade of FireFox for Windows on one of my computers that was not logged in (sync) with FireFox. Upon completion all of my bookmarks and hist… (read more)

Recently did the automatic upgrade of FireFox for Windows on one of my computers that was not logged in (sync) with FireFox. Upon completion all of my bookmarks and history were gone. An upgrade should not have done that.

Thought someone would want to know.

Asked by ESH.FIRE 12 hours ago

Last reply by cor-el 11 hours ago

...initial installation of Firefox...

Hello everyone, I just bought a Macbook Air and want to use Firefox. Pardon my ignorance, I am not tech savvy, for I've a basic question. I started to install Firefox by… (read more)

Hello everyone,

 I just bought a Macbook Air and want to use Firefox. Pardon my ignorance, I am not tech savvy, for I've a basic question. I started to install Firefox by clicking on the download button but the following message popped up: 

"Do you want to allow downloads on 'www.mozilla.org'? You can change which websites can download files in website preferences."

 I do not know what is right: to click on "cancel" or "allow" to proceed? I haven't a clue what is the right choice. I am not going to do anything beyond the basic, everyday stuff on my laptop, just want to make the smart choice to begin with, keepin' it simple. Thanks everyone!

Asked by josh360guy 23 hours ago

Last reply by FredMcD 18 hours ago

Update

A message has come up saying that an update is ready and should be downloaded. Question: Will I lose the websites/tabs that are on the top bar or will they all be reload… (read more)

A message has come up saying that an update is ready and should be downloaded.

Question: Will I lose the websites/tabs that are on the top bar or will they all be reloaded automatically?

Many thanks

John

Asked by johnvernon8817 1 day ago

Last reply by cor-el 1 day ago

Restoring a saved profile

I have Windows 10, version 1903. I recently backed up my Mozilla Roaming and Local profiles to an external drive before replacing the hard drive in my laptop. After repla… (read more)

I have Windows 10, version 1903. I recently backed up my Mozilla Roaming and Local profiles to an external drive before replacing the hard drive in my laptop.

After replacing my hard drive with a new one, I restored an earlier image file of my computer in order to put back all my data onto the new drive.

Then I did a Fresh Start, effectively doing a new install of Windows 10 (v.1903).

(As far as I can tell, my old Firefox data was deleted during the Fresh Start reinstall.)

I now did a new install of Firefox onto my computer. After I opened it I synced. Because my favicons were not restored (a generic globe icon shows in their place instead), I'd like to load in my old saved profile and make that my default profile.

The problem: So I tried copying and pasting the saved profile ("bxfz7tby.default" ) back into the new Mozilla Roaming and Local profiles (e.g, into "C:\Users\,username>\AppData\Roaming\Mozilla\Firefox\Profiles\", but I can't get Firefox to access them. Instead, it only accesses the new profile it created.

I did an uninstall and tried it again, but all I ended up doing is creating another new profile. Now when I go to About:Profiles (see image), the default-release and default profiles listed don't seem to exist anymore (they aren't loadable, and they can't be found using the filepath noted there), and the actual backup profiles that I copied from my portable drive into Mozilla and that I actually see in File Explorer, doesn't show up as a profile choice.

How can I restore my old backed up profile? And if I do restore it successfully, will that also restore my missing favicons?

Asked by blue_sky 1 day ago

Last reply by jscher2000 1 day ago

Firefox on Windows 10 keeps on failing updates

I'm using Firefox 78.0.2 on Windows 10 Pro build 19041.388 Bootcamped on a MacBook Pro. Every time there is a Firefox upgrade available, it downloads but then gives an er… (read more)

I'm using Firefox 78.0.2 on Windows 10 Pro build 19041.388 Bootcamped on a MacBook Pro. Every time there is a Firefox upgrade available, it downloads but then gives an error message "Update Failed", requiring a manual download and install. What can I do to automate the update installs? Thank you.

Asked by rmk9785e 3 days ago

Last reply by FredMcD 2 days ago

V79.0 won't run YouTube Videos

Just installed the update to v79 (64 bit) on Win 10 v2004 (64 bit). I when Firefox reopened, I went to YouTube to watch a video and play would not work. You get the "thu… (read more)

Just installed the update to v79 (64 bit) on Win 10 v2004 (64 bit). I when Firefox reopened, I went to YouTube to watch a video and play would not work. You get the "thumbnail" pic of video and then the screen goes black and an error message appears saying the video cannot be played. I turned off the Hardware Accelerator, rebooted, same issue. Restarted in Safe Mode, same issue. Updated all Plug-Ins and Extensions, same problem. I can play YouTube videos in Chrome and Edge without issues.

Asked by Aaron A. 4 days ago

Last reply by ARMAN KHAN 4 days ago

I can't open my files with my pictures on my desk top, it says 404 tha's an error

I moved my pictures over to a file on my desk top... now they will not open... this pops up 404 that's an error? I'm older and I really don't know what I'm doing... … (read more)

I moved my pictures over to a file on my desk top... now they will not open... this pops up 404 that's an error? I'm older and I really don't know what I'm doing...

Asked by Jeannie 4 days ago

Last reply by cor-el 4 days ago

Unable to import bookmarks from Google Chrome

I've been using Google Chrome forever, but I've had Firefox for a while installed on my computer and used it off and on for other users, etc... I finally had enough of Ch… (read more)

I've been using Google Chrome forever, but I've had Firefox for a while installed on my computer and used it off and on for other users, etc... I finally had enough of Chrome, so I decided to switch to Firefox, it's not going very well, in fact I'm about to give up on that idea, unless I get some help! Even after I removed/re-installed and wiped the appdata stuff, still what the Mozilla help articles say, DO NOT show up in my browser. Two articles, neither agree w/what I see, or can do. NO such thing as "see all bookmarks", no such thing of Firefox telling me let migrate.... I CANNOT migrate my bookmarks from Google Chrome to Firefox. So, if ANYONE can offer some help, I'd like very much to switch! Thank you in advance for your help. Goodnight & I'll check tomorrow! PS: I even have the xml file of all my bookmarks from Chrome.

Asked by jsoutherd 5 days ago

Last reply by shangshanruoshui 4 days ago

Trying to transfer my old Firefox setup from a dead Windows 7 PC to a new Windows 10 PC (Old HDD is intact).

Ok so this really has me pulling my hair out. My old laptop died the other day and so I bought a new one and put my old drive in an enclosure. I had my Firefox heavily … (read more)

Ok so this really has me pulling my hair out. My old laptop died the other day and so I bought a new one and put my old drive in an enclosure. I had my Firefox heavily customised (over the past eight years) and I don't know how to transfer it over. It used to be that I would just copy the users over and everything would be cool (XP to W7 didn't give me this problem) but it's not working this time. My guess is that it's because my old laptop used Windows 7 Ultimate x64. My desktop monster uses Windows 10 Pro but this new laptop uses Windows 10 Home (which is just awful compared to Pro) so there's probably an issue with how the user profiles are handled. I didn't have a Firefox account because I didn't want every machine I use to have the same Firefox setup. This was because my desktop and laptop are used for different purposes entirely.

Does anyone know how to import the settings from a Windows 7 profile to a Windows 10 profile? So far, I've had no luck whatsoever. Thanks!

Asked by avroarrow69 6 days ago

Last reply by Wesley Branton 5 days ago

Lesezeichen übertragen

Hallo. Kann man von einem anderen Browser alle gesammelten Lesezeichen auf Firefox übertragen, ohne dass die schöne Ordnung darunter leidet oder müsste man alles wieder m… (read more)

Hallo. Kann man von einem anderen Browser alle gesammelten Lesezeichen auf Firefox übertragen, ohne dass die schöne Ordnung darunter leidet oder müsste man alles wieder manuell einspeichern?

Asked by B0nst3r 5 days ago

Last reply by jscher2000 5 days ago

Can not download .pdf files.

Starting yesterday, I can no longer download .pdf datasheets from the regular firms that I have been dealing with. When I click on the datasheet link, the page that I w… (read more)

Starting yesterday, I can no longer download .pdf datasheets from the regular firms that I have been dealing with. When I click on the datasheet link, the page that I was on is returned, instead of the datasheet. I am using Windoz 7. Is this caused by changes in Firefox? Can this be fixed?

Thank you for your assistance in this matter. Johnski

Asked by JohnskiC87 5 days ago

Last reply by jscher2000 5 days ago

Firefox on Debian Linux (Ubuntu 20.04 LTS): Cannot import data from Chromium Browser

Hi! I'm currently running Firefox on Ubuntu. Since, 90% of my saved passwords were done on Chrome browser on my smartphone, I wish to import it to Firefox. To do so, I do… (read more)

Hi! I'm currently running Firefox on Ubuntu. Since, 90% of my saved passwords were done on Chrome browser on my smartphone, I wish to import it to Firefox. To do so, I downloaded Chromium browser and logged in with my Google account so my saved passwords could be synced to it. Now, when I run the import wizard on Firefox, I get the message No program that contain bookmarks, history or password data could be found. This basically means that either Firefox's import wizard cannot find Chromium on Linux or Chromium isn't supported. It could also mean a technical issue I'm not aware of.

Kindly assist. Thanks!

Asked by joeljustinp 5 days ago

Last reply by cor-el 5 days ago

New Browser is bad

I am very disappointed by your all new browser. Why could you not have kept the look and feel.of the old one? Why is there no "downloads" tab in the menu. This use to be … (read more)

I am very disappointed by your all new browser. Why could you not have kept the look and feel.of the old one? Why is there no "downloads" tab in the menu. This use to be one of the key things that interested me in Firefox. I am quite honestly not even interested in using your browser anymore. I have spent some time downloading other browsers today.

Asked by riaanhoneybee 6 days ago

Last reply by the-edmeister 5 days ago

can't start FireFox after disabling RAM Disk

I used a RAM disk program (not sure of the name) for the 30 day trial but was not interested in buying it. So I uninstalled the program. Afterwards, Firefox would not eve… (read more)

I used a RAM disk program (not sure of the name) for the 30 day trial but was not interested in buying it. So I uninstalled the program. Afterwards, Firefox would not even start.

I'm pretty sure the RAM disk was storing some of Firefox's setting files. But even though the RAM disk is gone, I THINK Firefox is still looking for those files where the RAM disk stored them. I have uninstalled and reinstalled Firefox but it still won't start.

Thanks,

Steve

Asked by Steve Carmeli 6 days ago

Last reply by cor-el 5 days ago