Showing questions tagged: Show all questions

Update from tar.bz2 files extracted

Ark extracted Version 119 files into /home/Downloads/Firefox/Firefox. I tried ./update from the BASH command line, but didn't know which argument(s) to add to that comman… (read more)

Ark extracted Version 119 files into /home/Downloads/Firefox/Firefox. I tried ./update from the BASH command line, but didn't know which argument(s) to add to that command. I'm hoping to update Firefox 78.14 ESR to a recent version, whether ESR or not. Thanks for your help.

Asked by lee.hinkleman 12 hours ago

New Computer

I recently migrated data from my old MacBook Pro to a new MacBook Air. I installed Firefox on my new computer as it did not migrate. It installed fine but will not launch… (read more)

I recently migrated data from my old MacBook Pro to a new MacBook Air. I installed Firefox on my new computer as it did not migrate. It installed fine but will not launch. Please help.

Asked by Charlie 3 days ago

Last reply by James 18 hours ago

  • Solved

What is the Firefox Installer?

I'm trying to migrate to the newest version of Firefox on an old installation of Fedora. I've downloaded and unpacked the installation files but can't identify the insta… (read more)

I'm trying to migrate to the newest version of Firefox on an old installation of Fedora. I've downloaded and unpacked the installation files but can't identify the installer. All I probably need is the name, as I know how to make it executable and run it once I know what file it is.

Asked by sideburns 1 day ago

Answered by sideburns 1 day ago

Cannot install any add-ons or themes: "Download failed. Please check your connection."

Hi, I cannot download & installed any add-ons or themes. After clicking the install button, I always get a red bar saying "Download failed. Please check your connect… (read more)

Hi,

I cannot download & installed any add-ons or themes. After clicking the install button, I always get a red bar saying "Download failed. Please check your connection.". This happens on Firefox, Firefox beta and Firefox nightly.

I did some googling and found similar posts from a few years ago. These seem to suggest I don't have the correct certificate used to verify extension signatures:

I checked my certificates and I don't have anything from "Mozilla Corporation - signingca1.addons.mozilla.org" (there's a screenshot of this cert in the first forum link above), so I think this is indeed the issue? I've attached a screenshot of my cert list where the Mozilla cert should be.

Please note I am on an M3 Pro macbook pro. It's a work laptop and I thought maybe our network settings were interfering with things, but my previous work laptop (Intel) could install add-ons just fine.

Would appreciate some help!

P.S. I found a workaround where I copied over all extension JSON and XPI files from my old laptop. So I am using my previous extensions just fine but still cannot download any new ones. Also I don't have access to my old laptop anymore so can't copy over any new ones.

Asked by yusufmahtab12 5 days ago

Last reply by zeroknight 1 day ago

Problems with Firefox installation

I had posted my question yesterday and received a response from jscher2000. I sent a reply to the response by email a short while ago, but I wasn't sure it went through. … (read more)

I had posted my question yesterday and received a response from jscher2000. I sent a reply to the response by email a short while ago, but I wasn't sure it went through. Therefore, at the possible expense of having you receive the reply twice, I have recopied it here:

Thank you for trying to help me download Firefox onto my computer. As per your advice, I first tried shutting down and restarting my computer. That did not work. Then I went onto the link you sent me: https://www. mozilla,org/en-US/firefox/all/#product-desktop-release . The installation began, but only got up to around 80 - 90%. It stopped at the point where it said Execute: "C:|Program Files\Mozilla Firefox\default-browser-agent.exe" register-task 308046B... (It looks like there might be some more letters and/or numbers after the "B", but I can't see what they are.) I waited a few more hours to see if the installation would continue, but it did not. I then went back to try downloading Firefox in the regular way. First I got a message, "Now installing. Firefox will be ready in just a few moments." Again, installation proceeded to around 80 - 90 %, and then I got a message, "Hmmm. For some reason, we could not install Firefox. Choose OK to start over." Starting over didn't help. I got the same message. Any further help or advice that you can give me would be greatly appreciated. drzee1946 email: [removed from public support forum]

Asked by drzee1946 2 days ago

Last reply by James 2 days ago

Cant sync

Hi, My computer died and I can't access it. I tried to sync firefox but it wont let me as I did not have my original password. All of my personal medical links and bill… (read more)

Hi, My computer died and I can't access it. I tried to sync firefox but it wont let me as I did not have my original password. All of my personal medical links and billing links are bookmarked there. Is there any hope to get it to sync?

Asked by laurie251 2 days ago

Last reply by cor-el 2 days ago

downloading/installing Firefox

I have been using Firefox for quite some time. Suddenly it stopped working on my computer, I tried uninstalling and reinstalling, but I keep getting a message that there … (read more)

I have been using Firefox for quite some time. Suddenly it stopped working on my computer, I tried uninstalling and reinstalling, but I keep getting a message that there is a problem with the download and installation. Can anyone help? Let me know if you need any further information. Thank you in advance.

Asked by drzee1946 3 days ago

Last reply by cor-el 2 days ago

Help upgrading from Macintosh Firefox 78.15.0 esr (64 bit). Maybe also Thunderbird 60.9.1

WED 21FEB24 The urgent issue is that in the last few weeks, many web pages do not load content, just a grey or white screen. Some will load the header. I am the Executo… (read more)

WED 21FEB24 The urgent issue is that in the last few weeks, many web pages do not load content, just a grey or white screen. Some will load the header. I am the Executor for someone's estate, and I am having this trouble with some financial websites that I must access to do the job.

Its been many years since I upgraded anything. It might be that Macintosh Firefox 78.15.0 esr (64 bit) and Thunderbird 60.9.1 are the newest revs that work with OSX 10.11.6 El Capitan. I have a 2011 MacBookPro.

I don't like the changes in the user interface that Apple put into OSX after El Capitan. But I may be forced to upgrade. Too late in life to learn Linux.

Maybe the minimalist solution is to upgrade Firefox. But that may require upgrading OSX, and Apple has made it really hard to do that unless you go to the very newest. OTOH I don't know if the newer OSX will run on my 2011 MacBook Pro. If I clicked on "software update" in About This Mac, what would happen? would it just start doing it, or tell me about it first?

The last time I upgraded something, probably Thunderbird but maybe it was Firefox, I had to learn a complicated process to copy & save the User Profiles (they are in a hidden directory), and then install them into the new rev. I don't want to go through that again. I just want to run the dmg file.

There used to be a Mozilla web page with all the versions & you could download the dmg file you wanted.

If I still have problems, I would have to buy a much newer computer. A several year old MacBookPro. But I don't like the "new" disk formatting method Apple created. It saves space by not actually making copies of files, but uses a pointer to one copy. So there is a single point of failure, which makes copies pointless. I want to keep using OSX Extended (Journaled) and I would have to have the seller of the computer do that for me, before I used Migration Assistant to put my stuff on it. I also hate the welded-on hard drive; being able to pull the drive is the best "broken hardware" solution.

I don't recall if El Capitan has the "OSX Recovery" system or if that happened in a later rev.

I use SuperDuper to make a clone of my hard drive as a backup & archive. I wonder if I could connect a copy on an external drive and then startup using the external copy. Then I could upgrade Firefox and see if it works, then do the same for OSX if necessary, and Thunderbird.

Suggestions & how-to info needed. TIA

Asked by FireFoxSucks 3 days ago

Last reply by FireFoxSucks 2 days ago

Firefox restart forced after update, even though auto updates are disabled

Firefox regularly forces me to restart the browser because of background updates being executed. When loading a new page I get: "Restart to Keep Using Firefox - An update… (read more)

Firefox regularly forces me to restart the browser because of background updates being executed. When loading a new page I get: "Restart to Keep Using Firefox - An update to Firefox started in the background...". (see image below) Background updates of Firefox are disabled in the browsers preferences. (see image below) After restarting the browser, I actually noted, that the version is still the same as before (Noticed this the first time today, when taking the screenshot). (see image below) Anyway, it's a really annoying fact which made me and some colleagues almost leaf Firefox, even though I have been forever.

What is causing this issue and how can I stop it?

System:

  • Windows 10
  • Firefox 122.0.1 (and prior versions)
  • Reproducible on other machines
  • Machines are not managed remotely

Asked by vau4323 3 days ago

I can no longer download files when using Firefox V123, which installed on my computer this morning.

My company uses Oracle Fusion as its ERP solution, and I frequently have to download files from Oracle BI Publisher. Prior to V123 of Firefox, which installed this morni… (read more)

My company uses Oracle Fusion as its ERP solution, and I frequently have to download files from Oracle BI Publisher. Prior to V123 of Firefox, which installed this morning, I could click on the file/report in Oracle Fusion, and the file/report would get moved to my Downloads folder. After the update to V123, nothing happens after I click on the file. I had a co-worker replicate the problem after his Firefox updated to V123. Please advise if this is a known issue and if there is a resolution.

Asked by Dina Meyer 4 days ago

Automatic duplication of data from Cloudfare when I use my VPN

I've noticed that when I use my VPN the Broadband data volume measured by my Glasswire traffic meter software monitor is doubled. I've tested it numerous times, and when … (read more)

I've noticed that when I use my VPN the Broadband data volume measured by my Glasswire traffic meter software monitor is doubled. I've tested it numerous times, and when I download a file it appears to download it automatically to Cloudfare as the volume is almost the exact double of the file size and double the amount as measured through my VPN. Could this problem be associated with the DNS over HTTPS feature. I've changed this setting so that Cloudfare doesn't load anything automatically, but there is no change. Is there another automatic Cloud setting I should change or could this problem be independent of Firefox. Thank you. -Reply to moderator Co-rel "answer": @Co-rel, You are not answering my question. And are you inferring there could be a bug in my Firefox version and I would need to debug it myself? I am asking if there is a default setup in association with Cloudfare which would record all of my traffic and/or downloads. I've canceled the default DNS to HTTPS Cloudfare default. Is there another automatic default service clouding to Cloudfare storing our data automatically built-in Firefox? My Traffic and Data Monitor Glasswire records or measures my traffic as anticipated when I browse without using my VPN. But when I use the VPN the data count is doubled and what newly appears on the register is the URL of Cloudfare which is the same size approximately as the file downloaded, doubling the traffic. I tested by isolating a simple maneuver of downloading a single 150 Mb file. I did it twice with the same result. I did the same thing twice with a 1 Gb file last Wednesday, got the same results.

Asked by cubitus700 6 days ago

Last reply by cor-el 6 days ago

downloading statements from my bank account

Recently I have found that I cannot download statements from my bank account, also at the same time (2/3 months ago) I cannot access a Tesco website from Firefox. I can … (read more)

Recently I have found that I cannot download statements from my bank account, also at the same time (2/3 months ago) I cannot access a Tesco website from Firefox. I can carry out these functions easily from Microsoft Edge, so why the sudden change ? Can anyone please help me to fix this in Firefox?

Asked by stef.l1 1 week ago

Last reply by cor-el 1 week ago

Firefox keeps on crashing at launch on macOS 10.15.7

Hello, Firefox keeps on crashing on my iMac. I tried to restart computer, uninstall, reinstall, but the problem persists. Here is the error log I get : Process: … (read more)

Hello,

Firefox keeps on crashing on my iMac. I tried to restart computer, uninstall, reinstall, but the problem persists.

Here is the error log I get :

Process: firefox [32185] Path: /Applications/Firefox.app/Contents/MacOS/firefox Identifier: org.mozilla.firefox Version:  ??? Code Type: X86-64 (Native) Parent Process:  ??? [1] Responsible: firefox [32185] User ID: 502

Date/Time: 2024-02-16 11:33:57.447 +0100 OS Version: Mac OS X 10.15.7 (19H2) Report Version: 12 Anonymous UUID: 69D7D3C5-8343-5542-1F85-5F0EF8E6E3EE

Sleep/Wake UUID: 9F81EE14-EFC8-49B8-B2FD-E0417E57BE1D

Time Awake Since Boot: 130000 seconds Time Since Wake: 4200 seconds

System Integrity Protection: disabled

Crashed Thread: 0

Exception Type: EXC_CRASH (Code Signature Invalid) Exception Codes: 0x0000000000000000, 0x0000000000000000 Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: Namespace CODESIGNING, Code 0x1

kernel messages:

VM Regions Near 0 (cr2): -->

   __TEXT                 000000010374b000-000000010374e000 [   12K] r-x/r-x SM=COW  

Thread 0 Crashed: 0 @L ? 0x000000010fc4d000 _dyld_start + 0

Thread 0 crashed with X86 Thread State (64-bit):

 rax: 0x0000000000000000  rbx: 0x0000000000000000  rcx: 0x0000000000000000  rdx: 0x0000000000000000
 rdi: 0x0000000000000000  rsi: 0x0000000000000000  rbp: 0x0000000000000000  rsp: 0x00007ffeec4b4bd0
  r8: 0x0000000000000000   r9: 0x0000000000000000  r10: 0x0000000000000000  r11: 0x0000000000000000
 r12: 0x0000000000000000  r13: 0x0000000000000000  r14: 0x0000000000000000  r15: 0x0000000000000000
 rip: 0x000000010fc4d000  rfl: 0x0000000000000200  cr2: 0x0000000000000000
 

Logical CPU: 0 Error Code: 0x00000000 Trap Number: 0


Binary Images:

      0x10374b000 -        0x10374dff3 +@L ? (0) <03A9BEF8-80A3-3930-938F-602F836C3879> @L ?
      0x10fc4c000 -        0x10fcddf47 +@L ? (750.6) <1D318D60-C9B0-3511-BE9C-82AFD2EF930D> @L ?

External Modification Summary:

 Calls made by other processes targeting this process:
   task_for_pid: 0
   thread_create: 0
   thread_set_state: 0
 Calls made by this process:
   task_for_pid: 0
   thread_create: 0
   thread_set_state: 0
 Calls made by all processes on this machine:
   task_for_pid: 76877
   thread_create: 0
   thread_set_state: 0

VM Region Summary: ReadOnly portion of Libraries: Total=848K resident=0K(0%) swapped_out_or_unallocated=848K(100%) Writable regions: Total=8404K written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=8404K(100%)

                               VIRTUAL   REGION 

REGION TYPE SIZE COUNT (non-coalesced)

===== ======= =

STACK GUARD 56.0M 1 Stack 8192K 1 __DATA 220K 3 __DATA_CONST 24K 2 __LINKEDIT 252K 2 __TEXT 596K 2 shared memory 8K 2

===== ======= =

TOTAL 65.1M 13

Model: iMac10,1, BootROM 215.0.0.0.0, 2 processors, Intel Core 2 Duo, 3,06 GHz, 12 GB, SMC 1.52f9 Graphics: kHW_ATIM96Item, ATI Radeon HD 4670, spdisplays_pcie_device, 256 MB Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353237334348302D4346382020 Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353237334348302D4346382020 Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1067 MHz, 0x857F, 0x483634353655363146373036364700000000 Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1067 MHz, 0x857F, 0x483634353655363146373036364700000000 AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.74.0-P2P Bluetooth: Version 7.0.6f7, 3 services, 27 devices, 1 incoming serial ports Network Service: Wi-Fi, AirPort, en1 Serial ATA Device: SanDisk SSD PLUS 480GB, 480,11 GB Serial ATA Device: HL-DT-ST DVDRW GA11N USB Device: USB Bus USB Device: IR Receiver USB Device: USB Bus USB Device: BRCM2046 Hub USB Device: Bluetooth USB Host Controller USB Device: USB 2.0 Bus USB Device: Internal Memory Card Reader USB Device: USB DISK 3.0 USB Device: USB 2.0 Bus USB Device: Built-in iSight USB Device: DCP-L2530DW series Thunderbolt Bus:


Is it fixable ?

Thanks

Asked by nicolasperso 1 week ago

Problem with gaining access to and installing Firefox PDF viewer so as to make it my default viewer.

Firefox is my longstanding browser (on Windows 10). I wish to make use of the Firefox PDF viewer, but have been unable to gain access to it. If for the purposes of an att… (read more)

Firefox is my longstanding browser (on Windows 10). I wish to make use of the Firefox PDF viewer, but have been unable to gain access to it. If for the purposes of an attachment I click on "Open with", Firefox does not appear among the viewers offered. I'm not tech savvy, so a step by step (idiot's) guide as how I can gain access to and then make use of the Firefox as my default PDF viewer will be greatly appreciated, please.

Asked by mec3843 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago