Firefox Support Forum

I'm trying to import logins and passwords from my old computer to the new one. It showed up as a JSON file and I converted it to CSV, but can't load it onto Mozilla. The "how-to" article says the Import From Files option had a bug and now what can I do?

I realize that you all don't support the older version. Yet it's also the case that Apple won't update this El Capitan on my 2008 model (terrible, a crying shame, I know).

I've also tried to install your Extended Support Release. Will that work? I'm an independent research scholar, not currently associated with either Oxford or Stanford.

So I really need to have your Firefox back — I had it until this morning, when I needed to trash it (b/c of a bug), and then re-install. Yet I've not been able to re-install so far.

Hence, I'm seeking your help!

Thank you, Davy

Yesterday my firefox updated to version 96.0. It changed to screen to dark theme. I prefer the light theme and need help to change it back. Thanks

Email me at [email]@Hotmail.com.

When I try to open Firefox on Debian Linux I get an XPCOM error XPCOMGlueLoad error for file /mnt/chromeos/removable/plus_slim/dev/linux/packages/firefox-87.0/firefox/libxul.so: libdbus-glib-1.so.2: cannot open shared object file: No such file or directory Couldn't load XPCOM.

I included a screenshot of the message and my firefox file directory

Hello community, would anyone kindly help me with this issue I'm facing? How do I export Logins and Passwords on Firefox running 78.10.1esr (64-bit) on a Mac. The export funtion is not available here and I know the this option is only available on 79 and after, but I'm using a mid 2012 Mac Pro running 78.10.1esr. Is there any way I could still export the logins?

Thank you kindly.

I was following this article https://support.mozilla.org/en-US/kb/run-firefox-chromeos

Installed flatpak and repositories but when I try to use flatpak to install firefox I get "No remote refs found similar to ‘firefox’".

I have tried following a few other ways to get it installed, such as using sudo and using sudo su but that has not worked at all.

I followed to flatpak quick setup on Chromebook guide that is linked in the above help article and created the nested containers in crosh as well.

below is what happens if I go to flathub and copy-paste their recommended command to install firefox.

Remote ‘flathub’ found in multiple installations:

  1) system
  2) user

Which do you want to use (0 to abort)? [0-2]: 2 error: Nothing matches org.mozilla.firefox in remote flathub

Hello,

Please can you tell me how I can click on a word document and for the document to automatically open without having to click the link in my downlaods? See screenshot of the download box that appears in the top right that I have to click to open the word document.

It does it for a PDF document but not for a word document.

Regards, Craig

When i click on the firefox icon in linux apps on my chromebook, firefox does not start. When I try to re-install from terminal, it says it is already installed.

Firefox auto update has stopped working for me. Neither of the settings, see attached screenshot do anything, all I get is a popup saying a new version of firefox is available with a link to https://www.mozilla.org/en-GB/firefox/ I recently did a clean install of Win 10 pro x64 and this problem may have started then. I have another PC on the same network where auto download of updates are still working. Hopefully someone can point me to a way to get this working again.

Joe

I reinstalled Firefox and now need to import passwords from file where they were exported before reinstall. This article https://support.mozilla.org/en-US/kb/import-login-data-file explains how to import passwords from file, but this option is missing. The only option available is Import from another browser.

From here https://bugzilla.mozilla.org/show_bug.cgi?id=1702336 it looks like the feature was disabled 9 months ago. It is not clear what is the workaround in interim and what is the current state of resolution. For example, how do I use passwords CSV file to load into Microsoft Edge or Chrome and then import this data from that browser back to FireFox?

Due to switching to a Linux distro with a slightly older version of Firefox, Firefox is complaining about the profile I copied in. The profile's compatibility.ini file says LastVersion=91.0.20210812023606/20210812023606. The current Firefox version is 90.0.2. Has the structure of the profile changed between these versions? If not, what's the best way to alter compatibility.ini?

I need to transfer saved logins from Firefox on a soon to be retired laptop to Firefox on a new laptop. New laptop has a few logins created while setting it up than I copied manually knowing that when I import from the old laptop with many logins, the few on the new laptop will be overwritten. My problem is that Firefox can export logins into a logins.csv file but it seems can only import from a Microsoft browser. Is copying the key4.db and logins.json from the old to the new the only correct way to do this? The old laptops logins.json file has a recent date but the key4.db has a 2018 date even though some new logins were saved last month. Do I only need to copy the logins.json file?

The latest update has made it so Firefox opens the download panel every time I download something, a very obnoxious behavior when downloading a lot of files, and I can't find a way to stop that from happening.

[came across another question that brings up the same issue], but that one focuses more on a site presumably changing about:config rather than the issue of the download panel itself.

Hi, I had to erase all of my data in order to set up a fresh operating system on my computer. I made a firefox account and synced all my data before wiping my computer. I want to restore my previous sessions I was using before erasing all of my data, however can't figure out how. Thanks.

Every time I try to open Firefox it asks me for permission to install Firefox Software Updater. I then say no and Firefox opens with a notification to update to the latest version. I opted out from updates but the only option available is for the Firefox to ask before updating, there is no option to opt out definitively. Is there any solution to stop notifications and installing attempts?

Thanks in advance

Windows 10 - Lenovo Thinkpad X1 Carbon This fall after an update attempt, Firefox started trying to update every time it was started. Deleted Update files in Program Data. FF would restart normally one time. Update data files were always replaced and the update on every startup continued - over and over and over. Tried refreshing FF- same thing. Uninstalled FF this AM and tried to reinstall when I get the following error:

XULRunner Error: Platform version "94.0.2" is not compatible with minVersion >= 94.0.1 maxVersion <= 94.0.1

No FF - HELP!

Late last week, something changed in Firefox browser. I used to download csv files and Firefox would open them with the option to save as an excel file. Now it does not. I have to save it as csv then convert it to excel. It also doesn't seem to save my settings on the website I'm downloading from - I always have to manipulate the settings before downloading. It is a huge headache and I have resorted to using Chrome instead.

to upgrade my firefox browser from 32 bit to 64 bit, I was following the mozilla instructions to download the 64 bit version, but then uninstall the 32 bit version before installing the 64 bit version. However, using the microsoft store to obtain the 64 bit version, it didn't just download it, it installed the 64 bit version. Now I have both. Should I merely remove 32 bit, and my profile file will be accessed to complete the set up of the 64 bit version? Don't want to loose bookmarks, passwords, etc. by removing 32 bit version.

Hi,

I am an old-timer and one update per one or two years is enough. Are automatic updates at last disabled in firefox 88 ? I tried about:config but it is too much complicated, I am nearly retired.

Perhaps could you deliver forefix, the nice-to-have version of firefox that don't bother with updates.