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  • Archived

Firefox update over-rides my update settings and installs 57

Despite the fact that I have the update settings set NOT to update specifically because version 57 does not support scrapbook it was automatically update back to version … (read more)

Despite the fact that I have the update settings set NOT to update specifically because version 57 does not support scrapbook it was automatically update back to version 57 this morning from 56.

It is not acceptable for Firefox to start behaving like Windows 10 and riding roughshod over the settings the user has set.

Asked by ThePuterMan 2 years ago

Last reply by c.bolek 2 years ago

  • Archived

where is the recovery key for the final step in the sync setup?

I have account from a previous attempt. On device one, I go to set up sync. I answer I have an account [attempt to reset the account resulted in "email address already … (read more)

I have account from a previous attempt. On device one, I go to set up sync. I answer I have an account [attempt to reset the account resulted in "email address already in use" error]. Device 1 shows three pair a device codes.

Device 2: I go to the Firefox home page. I choose sync at the bottom, and enter the three codes on device number 2. I then answer that I have an account, enter my user name and password, and am asked for a recovery key which is to be found under sync options on device one. It is not: all I have are the options for what data is to be migrated [and I checked all].

How do I complete the sync procedure?

Asked by jdkoerner 7 years ago

Last reply by the-edmeister 6 years ago

  • Archived

i want you to pay me compessation!!!

BECAUSE OF YOU PIECE OF SHITS I LOST 3 EURO!!!! I PAID FOR PREMIUM ACCOUNT ON LETIBIT TO DOWNLOAD A 16 GB FILE AND THEN I FOUND FIREFOX CRASHED with a report function. Th… (read more)

BECAUSE OF YOU PIECE OF SHITS I LOST 3 EURO!!!! I PAID FOR PREMIUM ACCOUNT ON LETIBIT TO DOWNLOAD A 16 GB FILE AND THEN I FOUND FIREFOX CRASHED with a report function. Then I tried to download the file again and 3 hours it was downloading only 12 minutes remaining and then FIREFOX CRASHED WITH SCRIPT ERRORS The file can not be downloaded again because I have no more POINTS to download!

I want you to pay me $4 because BECAUSE OF YOUR STUPID CRASHING BROWSER WITH STUPID SCRIPT ERRORS I COULDN'T DOWNLOAD THE SAME FILE FOR TWO TIMES NOW I CAN'T AND YOU ARE RESPONSIBLE FOR THIS!!!!

I WILL SUE YOU IF YOU DO NOT COMPENSATE ME!!!!

Asked by ShinMeiyoh 6 years ago

Last reply by Moses 6 years ago

  • Archived

i lost most of my data (bookmarks, history, settings) is there a way to recover them, i copied stuff from previous profile but still missing a year of bookmarks

I wanted to scan my pc with malwerbytes, but first it updated it himself, then i rebooted. After reboot firefox was missing. Used system restore, didn't help. I installed… (read more)

I wanted to scan my pc with malwerbytes, but first it updated it himself, then i rebooted. After reboot firefox was missing. Used system restore, didn't help. I installed new 52 version and all is gone. I copied places.sqlite from old profile and only old bookmarks are restored, old passwords, no history. Whole year wiped. Can pls anyone help. Thank you very much.

Asked by kojbilo 2 years ago

Last reply by cor-el 2 years ago

  • Archived

7-Zip 'system cannot find the file specified' not letting me download?

I'm about to throw my laptop to the other side of the room, run up to it and beat it with a baseball bat. I had to reset my system because I got a virus earlier[completel… (read more)

I'm about to throw my laptop to the other side of the room, run up to it and beat it with a baseball bat.

I had to reset my system because I got a virus earlier[completely annoying] and I tried re-downloading Firefox through IE.

First off, IE is complete cr*p. Second, I've gone to a lot of forums and pages trying to solve this issue. I keep getting this when I try to download. It hits a point and then:

"7-zip: The system cannot find the file specified" and then "Your download was interrupted"

I'm running Windows 8 on an Asus laptop.

Please help me solve this or I'm going to do something drastic. I can't live with Internet Explorer as my main browser. I just can't. Thank you.

Asked by aixnekko 6 years ago

Last reply by jscher2000 6 years ago

  • Archived

My Firefox update says it's still 36.0.4 but my plug-in page says to update to 37 but it won't work. Anyone know what's going on?

In the top right hand corner of my computer you click on the square markings to get options, etc. When I go to update it still says I'm current with 36.0.4. But my plug-i… (read more)

In the top right hand corner of my computer you click on the square markings to get options, etc. When I go to update it still says I'm current with 36.0.4. But my plug-in page says to update and it's now at 37. But when I went through plug in page to update and I tried it twice, it quits half-way through and won't update. So I'm wondering if it's not really ready yet to install on my computer. As that's never happened to me before. I set mine for manual updates so it always lets me know and so far it hasn't since last week when it changed to 36.0.4. Even my Avast software area tells me Firefox is still up to date. Though the computer I use at work updated to 37 okay. Just wondered if anyone knew why the plug-in page and the actual page I download from are not matching? I still have Windows XP if that makes a difference but we have those at work too and like I said it updated to 37 fine. Thanks!

Asked by Debrajean 5 years ago

Last reply by shadyz 5 years ago

  • Archived

help install firefox 45, install instructsions DO NOT WORK

Following the instructions given for the download and install of firefox 45 I can run it from the terminal but that is it. I can not find the information needed to comple… (read more)

Following the instructions given for the download and install of firefox 45 I can run it from the terminal but that is it. I can not find the information needed to complete the install. Also even though it runs 45 from the terminal the flash player is outdated and I ran into the same issue with that install as well. I am running Zorin 10 ultimate 64 bit OS. I have ran into issues with Ubuntu commands not working for Zorin on two different versions. This one and 9 core 64.

Asked by Hal2000 4 years ago

Last reply by John99 4 years ago

  • Archived

Get history and a restore session from a really old verson of Firefox

Hi, I have an older version of Firefox on an older laptop. The Firefox is version 3. something (like I said old) and the laptop is windows vista home basic (again old). I… (read more)

Hi, I have an older version of Firefox on an older laptop. The Firefox is version 3. something (like I said old) and the laptop is windows vista home basic (again old). I want to know if there's a way to get the history and the restore session from the old one to the one I'm currently using (the most recent version on windows 7). The old one doesn't have the hardware to be able to update and add sync. So is there another way i can get the history and session from the older one to the new one? Everything I've looked at is about sync or about more recent versions or updating which isn't possible. Any ideas? Thanks in advance from the people who respond.

Asked by StarlightWerewolf 3 years ago

Last reply by John99 3 years ago

  • Archived

I cannot upload to Academia.Edu as it tells me there is a Bug with Mozilla Firefox

In December 2018 I tried to upload a paper to Academia.Edu but received a message to say , upload failed. It may have been the size of the text + diagrams but was not the… (read more)

In December 2018 I tried to upload a paper to Academia.Edu but received a message to say , upload failed. It may have been the size of the text + diagrams but was not the largest I had previously sent. This February I tried again with the same result. But now Academia.Edu state there is a bug with Mozilla Firefox. Wonderful, would you not think two such large organizations could not get their act together to sort this out. All I get is try this, try that, but no acknowledgement of their culpability. I have tried to use other browsers etc. to no avail. I do not think it is my responsibility to chase around when these systems do not work. Perhaps its about time they stood up to their responsibility when offering their services which obviously do not work in this instance. I look forward to assistance and comments from both parties and help from you all

Asked by cartography2 1 year ago

Last reply by McCoy 1 year ago

  • Archived

I downloaded Firefox 18.0 for mail.com mailcom - 2.2. It appears to be only in German; how do I change language to be US English.

There is a suggestion from mail.com to upgrade my Mozilla Firefox from version 18.0.1 to lastest version of Firefox optimized for mail.com (mail.com recommends using the … (read more)

There is a suggestion from mail.com to upgrade my Mozilla Firefox from version 18.0.1 to lastest version of Firefox optimized for mail.com (mail.com recommends using the latest version of Firefox for a faster and better web experience. This special Firefox edition includes: mail.com as startup page Bookmarks to all essential mail.com services Integrate mail.com as search provider mail.com Firefox extension authorized by Mozilla.)

The download URL link is: http://dl.mail.com/browser/firefox/mailcom_Firefox_Setup.exe

This downloaded file, when run, opens URL http://www.mail.com/browser/firefox/

The problem? The download update is in German, not US English. I am not literate in German. There is no obvious way to update the setup Firefox browser to US English.

Please help!!! Now I can't use my Firefox browser and am very unhappy and frustrated with my inability to access needed Internet web sites!!! Please provide me with instructions on how to navigate the Firefox 18.0 for mail.com mailcom - 2.2 browser to upgrade it to US English language.

I await a prompt response on how to rectify this problem, so that I am not restricted to using email on my smartphone!

Asked by REV_STEVE_DD 7 years ago

Last reply by cor-el 7 years ago

  • Archived

I have winxp pro. Microsoft will no longer update date it. Do I need t to upgrade to Windows 8 to use mozil firefox?

Microsoft will no longer update Windows XP as os April 8, 2014 . They recommended to upgrade to Widows 8. If I install Mozila firefox, do I need o upgrade to Win 8. Thank… (read more)

Microsoft will no longer update Windows XP as os April 8, 2014 . They recommended to upgrade to Widows 8. If I install Mozila firefox, do I need o upgrade to Win 8. Thanks

Asked by DrMidoh 7 years ago

Last reply by LindaEllis 7 years ago

  • Archived

I downloaded the CenturyLink toolbar but can't see it

hi i currently have the Yahoo toolbar, absolutely hate it. want to get rid of it. I downloaded the CenturyLink toolbar from CenturyLink. I installed the CenturyLink, … (read more)

hi i currently have the Yahoo toolbar, absolutely hate it. want to get rid of it. I downloaded the CenturyLink toolbar from CenturyLink. I installed the CenturyLink, had Firefox add them, but the toolbar isn't showing up any where. I even disabeled the Yahoo toolbar, which I still hate & want to remove. Beings how I'm still a newbie here at Firefox (love the security), hated Chrome, can anyone tell me what I'm doing wrong & why the toolbar isn't showing up ? oh, one other thing. when my mom got the last Firefox update, something happened. when she tries to get on Firefox there is an "xpsomething error" I've tried to uninstall firefox from the add/remove & it won't let me uninstall. Just got her started on Firefox & she loves it also. can anybody help me to somehow remove firefox & after restarting, get back on IE9 & get firefox back ? I thank you all for the help. Love Firefox !!!

Asked by bambeyette 7 years ago

Last reply by jscher2000 7 years ago

  • Archived

Anushbmx - Your ans. did Not solve the problem. FF won't open normally, gives ONLY 2 ways to open "Safe" or "Reset" HELP!

If I open in "Reset" it does not save the new settings. Still asks open in Safe or Reset. Problem is it keeps resetting or I use it without extensions. How can I get FF … (read more)

If I open in "Reset" it does not save the new settings. Still asks open in Safe or Reset.

Problem is it keeps resetting or I use it without extensions.

How can I get FF to simply open naturally.

Using an HP Desktop; Win 7, home edition

Asked by lostuserme 7 years ago

Last reply by herbertaprst 6 years ago

  • Archived

Unable to restore bookmarks

First of all, thanks for volunteering your time. I really appreciate it. My problem has to do with my inability to restore my bookmarks. To begin with, at some point rec… (read more)

First of all, thanks for volunteering your time. I really appreciate it.

My problem has to do with my inability to restore my bookmarks. To begin with, at some point recently, my bookmarks "disappeared". I initially thought that they were lost and gone forever - but subsequently found an encouraging note that Firefox saves the last fifteen backups - backups that are done automatically. With that information in hand, I went to the Mozilla article 'Restoring from backups". Per the instructions, I clicked on the Bookmarks button, selected "All Bookmarks" to open the Library window, clicked "Import and Backup" and then selected "Restore". A number of backups appeared in a list and I selected the one that I wanted to restore from. It is 40.7 kb in size and has 500 items. (Needless to say, when I saw that information, I breathed a major sigh of relief.) I highlighted that one and clicked "OK". According to the article : "Your bookmarks from the selected date should now be restored." Wrong! There has been no restoration. There has been no change in the bookmarks list . My question: What need I do - or what need I do differently - to restore the bookmarks? Thanks again.

Asked by psychdoc01 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

Trojan Horse installed with firefox

I installed Firefox 59.0.2 tonight, and was alerted that a Trojan Horse was installed with the crash installer app. ClamXav's Clam Sentry alerted me—and yes, the definiti… (read more)

I installed Firefox 59.0.2 tonight, and was alerted that a Trojan Horse was installed with the crash installer app. ClamXav's Clam Sentry alerted me—and yes, the definitions are updated daily.

Link to installer: https://download-installer.cdn.mozilla.net/pub/firefox/releases/59.0.2/mac/en-GB/Firefox%2059.0.2.dmg

Is this a new false-positive? Clam Sentry alerted it as a LIVE virus, so it wouldn't allow me to quarantine it—delete only.


I deleted everything, but pulled this from Console:

/Applications/Firefox.app/Contents/MacOS/crashreporter.app/Contents: OK /Applications/Firefox.app/Contents/MacOS/crashreporter.app/Contents/Resources/crashreporter.icns: OK /Applications/Firefox.app/Contents/MacOS/crashreporter.app/Contents/Resources: OK /Applications/Firefox.app/Contents/MacOS/crashreporter.app/Contents/_CodeSignature: OK /Applications/Firefox.app/Contents/MacOS/crashreporter.app/Contents/Resources/crashreporter.ini: OK /Applications/Firefox.app/Contents/MacOS/crashreporter.app/Contents/Resources/English.lproj/MainMenu.nib/classes.nib: OK /Applications/Firefox.app/Contents/MacOS/crashreporter.app/Contents/_CodeSignature/CodeResources: OK

Checking {

   MallocNanoZone = 0;

}

for pattern .*

/Applications/Firefox.app/Contents/Info: Trojan.OSX.Flashback FOUND Live Infections Found: 1 Checking {

   MallocNanoZone = 0;

}

for pattern .*

/Applications/Firefox.app/Contents/Info: Trojan.OSX.Flashback FOUND Live Infections Found: 1

System: OS X 10.9.2

Full download and install of 59.0.2, not an update.

Asked by VanessaKing 2 years ago

Last reply by Tonnes 2 years ago

  • Archived

Firefox is non responsive when it opens.

Firefox was running slowly, so I closed Firefox and re-booted the computer. When I tried to re-initialize Firefox, only the very top portion, above the solid line, came u… (read more)

Firefox was running slowly, so I closed Firefox and re-booted the computer. When I tried to re-initialize Firefox, only the very top portion, above the solid line, came up, and Firefox was immediately not responsive, and it would close only via the Windows "not responsive" window or the Task Master, not via the "x" in the upper right. I tried to initialize several times, re-booted, and tried again. I have also tried uninstalling and re-installing Firefox, with the same result. Is there any way that I can get Firefox back?

Note: I'm using Google Chrome now, because Firefox won't work at all.

Asked by grbartlett 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Latest update removed logins, bookmarks. "old firefox" not present

As above. FF installed the update despite the checked option to NOT install automatically. NO "old firefox" folder was created-anywhere. No other profile is present tha… (read more)

As above. FF installed the update despite the checked option to NOT install automatically. NO "old firefox" folder was created-anywhere. No other profile is present that has the old data. My adult daughter's grad school laptop. Years of bookmarks, logins and I do not know what all ARE GONE!! I allowed FF to download but NOT INSTALL-since it was not my machine and I wanted to avert any disaster (I, in fact, looked at the options first, to make sure) NOW WHAT?? Is that is a bug?? Why was there no "old FF" created? Why did it install regardless of instructions to the contrary. Is there some other place to look? She does not seem to have any automatic backups for FF profiles.

Asked by patty_r 1 year ago

Last reply by jscher2000 1 year ago