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  • Archived

I cant download from google drive on firefox version 95.0.2 windows 10

Whenever I try to download something off my google drive, text pops up in the bottom left corner, but then nothing happens. It works just fine on microsoft edge, so I thi… (read more)

Whenever I try to download something off my google drive, text pops up in the bottom left corner, but then nothing happens. It works just fine on microsoft edge, so I think its a firefox issue and not a google drive issue. I tried refreshing my browser, deleting my cookies, updating my browser, turning off enhanced tracking protection, and anything else I could think of. Please help.

Asked by nathanogrodowczyk 9 months ago

Last reply by jonzn4SUSE 9 months ago

  • Archived

How to repair or re-create missing profiles.ini and installs.ini files ?

On another user's account, cannot go back to earlier FF version, profile files missing. Cannot start _any_ revision, old or current (using OSX Sierra on that user & d… (read more)

On another user's account, cannot go back to earlier FF version, profile files missing. Cannot start _any_ revision, old or current (using OSX Sierra on that user & different FF versions - the shared data you see her is NOT the same ) details here: https://support.mozilla.org/en-US/questions/1356226

I don't see the profiles.ini and installs.ini files within the Profiles folder. I see the general format from looking at good ones in my own Profile.

Don't understand why some are "locked."

How do I re-create them using the existing Profile names, and how do I denote which to startup using (the default folder?) Can't find any Help files to explain.

This is driving me mad, we are using the same physical computer because mine broke, so I start it up off an external drive containing my drive, then I have to shut down & restart on the internal drive to work on it, but then I don't have access to my saved files or to post on the forum.

Asked by FireFoxSucks 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

Rescuing lost logins

I broke an old computer and have my logins from it on a backup drive in logins.json and key4.db. I can't work out how to transfer these logins to my new computer. I've tr… (read more)

I broke an old computer and have my logins from it on a backup drive in logins.json and key4.db. I can't work out how to transfer these logins to my new computer. I've tried creating a new firefox profile since I am nervous of losing logins that are on my new computer, but then I am totally lost.

Asked by nikbj303 3 months ago

Last reply by hengwz07 3 months ago

  • Archived

Firefox browser doesn't open in Win7 64bit

Hello everyone I re-install my win7 recently. I can get the firefox browser installed whitout any errors but it doesn't open. However I can see it's open in task manager… (read more)

Hello everyone I re-install my win7 recently. I can get the firefox browser installed whitout any errors but it doesn't open. However I can see it's open in task manager in processes tab. what would be the problem? please advise

Asked by Sal 11 months ago

Last reply by FredMcD 11 months ago

  • Archived

Firefox suddenly cannot download any files

Not for the first time, I suddenly cannot download any files in firefox (from PDFs to wetransfer links etc.). I have followed every bit of online advice there is. In trou… (read more)

Not for the first time, I suddenly cannot download any files in firefox (from PDFs to wetransfer links etc.). I have followed every bit of online advice there is. In troubleshoot mode I can download files. However by a process of elimination it is not caused by hardware acceleration, addons or extensions or my avast antivirus. This is really troublesome and I really need to download a lot for work. Performing a refresh every couple of weeks is not the solution.

This problem has been around for at least two years now.

Asked by alex.ross 8 months ago

Last reply by jonzn4SUSE 7 months ago

Firefox Can’t Open This Page

I just installed the latest Version of Firefox 101.0 for Windows 10. Then when I tried to download a pdf file from my yahoo mail I received the following message: "Proble… (read more)

I just installed the latest Version of Firefox 101.0 for Windows 10. Then when I tried to download a pdf file from my yahoo mail I received the following message: "Problem loading page" Firefox Can’t Open This Page To protect your security, dl-mail.ymail.com will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window. Learn more… Open Site in New Window Report errors like this to help Mozilla identify and block malicious sites

So, in order to open the page I have to press "Open Site in New Window"

Please advice why happened this issue and how can be fixed.

Asked by eladopoulos 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

I'd love to have Firefox release version and Firefox beta installed side-by-side on my Mac. Is it possible?

I'd love to have Firefox release version and Firefox beta installed side-by-side on my Mac. Is it possible? If not, how do I make it so without encountering weird problem… (read more)

I'd love to have Firefox release version and Firefox beta installed side-by-side on my Mac. Is it possible? If not, how do I make it so without encountering weird problems? If any from Firefox's dev team are reading this, please just make this possible. Chrome and Edge do it. Firefox should, too, IMO. Thank you.

Asked by Lalit Bar 2 months ago

Last reply by jonzn4SUSE 2 months ago

Download history gets deleted by itself

Whenever i restart Firefox, my download history gets deleted, but the downloaded files in the file manager don't. I have tried creating new profiles and altering my setti… (read more)

Whenever i restart Firefox, my download history gets deleted, but the downloaded files in the file manager don't. I have tried creating new profiles and altering my settings, nothing really works, its the same for all the files, and for all the new profiles i create too. Is there a permanent solution?

Asked by Lege4d 6 days ago

Last reply by cor-el 3 days ago

  • Archived

Complete uninstall and reinsrtall keeping all settings, bookmarks, addons, etc.

Using the latest 87.0 (64-bit) on a Windows 10 PC. I always keep multiple tabs open when browsing of my websites that I use everyday. Tabs constantly crash and have to be… (read more)

Using the latest 87.0 (64-bit) on a Windows 10 PC.

I always keep multiple tabs open when browsing of my websites that I use everyday. Tabs constantly crash and have to be reloaded. When I switch to a different tab the other tabs crash. Ads and videos crash the tabs. Firefox session crashes all the time too.

I believe something is corrupted and would like to do a complete cleaning of Firefox and install fresh while being able keep all my settings, bookmarks, preferences, addons, plugins, themes, etc.

I need complete step by step instructions or video to help me.

Installed plugins: Adblock Plus - free ad blocker Ant Video downloader Chirr App Copy All Tab Urls Google Translator for Firefox New Tab Homepage PriceBlink Coupons and Price Comparison RoboForm Password Manager Save Image In Folder Tab Session Manager Take Webpage Screenshots Entirely - FireShot TinEye Reverse Image Search Video DownloadHelper WebP image converter

Asked by rogue7474 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Cannot Load or Install new User Profile

Howdy, fellow Firefox aficionados. I'm running FF on a Windows 10 Home 64-bit desktop. Some time ago, I suddenly could no longer open Firefox because it couldn't find my… (read more)

Howdy, fellow Firefox aficionados.

I'm running FF on a Windows 10 Home 64-bit desktop. Some time ago, I suddenly could no longer open Firefox because it couldn't find my Profile. So, I attempted to create a new one, but it would not allow me to do so.

"Changes Not Saved"

   "An unexpected Error has prevented your changes from being saved."

[See uploaded Image]

More than likely, either I, or one of my system maintenance programs wiped some data or folder. I have deleted Firefox and reinstalled it with the latest version, but this dilemma persists.

Thanks for reading my post and if you reply, a big Thanks!

Asked by Bud 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Keep getting "firefox can't update to the latest version" almost every day

I didn't used to receive this,but I keep getting the Keep getting "firefox can't update to the latest version" message on a pretty regular basis. I have downloaded and in… (read more)

I didn't used to receive this,but I keep getting the Keep getting "firefox can't update to the latest version" message on a pretty regular basis. I have downloaded and installed the latest copy a few times, but then I still get this message.I haven't tried uninstalling the browser in control panel, but I thought I'd check this first. Current version: 82.0.2 This is happening on my work machine (Microsoft Surface) running Windows 10.

Thank you Mike

Asked by indianamichael1 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How do I update to a specific version of firefox?

I'd like to update my mac's firefox, but not to the latest version. I know about the directory of releases, but I can't seem to find advice on what to do once I download … (read more)

I'd like to update my mac's firefox, but not to the latest version. I know about the directory of releases, but I can't seem to find advice on what to do once I download the file. I don't want to create a separate profile, or risk messing up the profile/settings I have currently. So, any thoughts? Thank you in advance for the help.

Asked by N21 1 year ago

Last reply by cor-el 1 year ago

  • Archived

find in firefox download TrojanDropper.Autit.ra

hello i have done firefox download I checked this with virus total and it indicates that the firefox of the original web page has this TrojanDropper.Autit.ra has what is … (read more)

hello i have done firefox download I checked this with virus total and it indicates that the firefox of the original web page has this TrojanDropper.Autit.ra has what is firefox doing against this because i vidn this very much because there may now be a virus on my laptop due to firefox i thought it was safe to download firefox from your web page

Asked by saidelaonke 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Changes in Firefox from Version 86 to 90, 92

Apologies for asking this here, but I've done the Google and can't find an answer. Background: I keep 2-3 Firefox versions and profiles on my computer. The software is in… (read more)

Apologies for asking this here, but I've done the Google and can't find an answer.

Background: I keep 2-3 Firefox versions and profiles on my computer. The software is in, for example, directories FFox82, FFox84, FFox86 The profiles are in, for example, directories Firefox82, Firefox84, Firefox86 (The software and profiles are on different drives.)

When I do an upgrade, I copy the newest software to a new directory and rename it (e.g., FFox92 - so now there are 4 sw directories) Then I copy the newest profile directory and give it a corresponding name (e.g., Firefox92 - so now there are 4 profile directories). I install the new version to its directory and thenlaunch with a -p option. Then I create a new profile and point it to the corresponding folder. Then I launch the new version with the -p option pointing to the new profile directory.

This has worked for decades.

But I just tried it with Firefox 90 and Firefox 92 and NO GO. It acts as if I've never used Firefox before. No apps, no toolbars, no bookmarks, nothing.

What is going on? Am I stuck on Firefox86 for the rest of the century?

And, please, don't tell me how wonderful these new versions are and I should simply accept the change. I have a virtual lifetime invested in the toolbars, extensions and bookmarks on my computer.

I simply want to know if there is a fix and, if so, what it is.

Asked by RemySecor 1 year ago

Last reply by Terry 11 months ago

No Firefox Preview for PDFS

Hello :) For some time now my firefox doesn't allow me to preview PDFs. If I open it, it gets downloaded at the same time which I don't need. I already tried the thing wi… (read more)

Hello :) For some time now my firefox doesn't allow me to preview PDFs. If I open it, it gets downloaded at the same time which I don't need. I already tried the thing with renaming the handlers.json to handlersOLD.json but it didn't work :( does anyone know how to fix this?

Asked by hannah-wilhelm 5 months ago

Last reply by cor-el 5 months ago

The update Firefox 100.0.1 ( or 2 ) has a bug

The update Firefox 100.0.1 ( or 2 ) has a bug: Firefox doesn't "see" the Fritz!Powerline ( LAN over Powerline adaptors ) and thus I can't enter the Fritz!Box. Even typing… (read more)

The update Firefox 100.0.1 ( or 2 ) has a bug: Firefox doesn't "see" the Fritz!Powerline ( LAN over Powerline adaptors ) and thus I can't enter the Fritz!Box. Even typing the IP address of the Fritz!Box doesn't help, because there is "no connecting" beyond the PC. The hardware works, so I can send and receive emails, but I can't access the internet via the firfox browser. Stepping back to 99.0.1, I had to "create a new profile" and all my previous ( before the update to 100.0.1 ) settings were lost, all bookmarks vanished ... I am rather angry, you know? This mail I'm sending via my notebook, as I this connects via 100 Mbit Lan network from an other room and as I had to "register" just to be able to complain ...

Asked by me-at-home 3 months ago

Last reply by cor-el 3 months ago

  • Archived

Update caused changed colors

Just updated to latest Version 89.0. Rebooting the PC all of Firefox's colors changed to terrible washed out colors. Reading other inquiries I tried running the extensi… (read more)

Just updated to latest Version 89.0. Rebooting the PC all of Firefox's colors changed to terrible washed out colors. Reading other inquiries I tried running the extension "Firefox Colors" but it didn't help. How do I reset to original default colors? Sincerely, DDBob.

Asked by ddbob 1 year ago

Last reply by sharonfromvt 1 year ago