Firefox Support Forum

Firefox is installed in two locations. C:/program files/mozilla firefox C:/users/xxxx/appdata/local/mozilla firefox

They each have their own bookmarks and settings. I don't want this. How do I fix it?

Can I uninstall both of them and delete the respective folders and then install a fresh one? or what?

Both PC & Laptop tells me to "turn on Java". Some items don't open, some attempt, but don't. In a section of help, it told that Java was included in the up-date? I've gone to settings, add-ons, but can't find Java.

I had Firefox on my Mac not too long ago and now I can't open it. I can download it and put it into the

" applications "  I click on it,  but It won't open because the dialog box says that there already is a Firefox window browser open. but I don't have a Firefox browser window open.

Hello,

For the Online banking, I need to install Firefox 78 ESR 32bits. This is my first experience with Firefox. Could you help me finding the download of this version? I tried many times but only 64bits can be downloaded...

Thank you for your advice.

Best regards Anne

Hi, I had to use the refresh Firefox feature because Firefox was very slow again. I did this more before without any problem. But now my login forms are not automatically filled in by Roboform. Firefox will load the right (login) page but nothing more. The settings in Roboform are unchanged.

Any idea? Thank you very much in advance for your help.

Best Regards, Robert.

Any suggestions? I opened it without extensions and followed the other trouble shooting suggestions and even uninstalled and reinstalled. Every time I open Firefox, I am greeted as if it has not been set up. I feel like I am in the movie, "Groundhog Day". Help !

Whenever I tag an email in Spam as Important, and moove it into my Inbox, they vannish without trace using (Messages) (Moove To) (Inbox) they seem to have been deleted from the server with nothing in the deleted box. running Thunderbird 78.3.3(32 Bit)

Colin Erith

I was able to set up a Firefox.com email and then did not see the confirmation email and was locked out- now when I follow the link for help it does not show how to unlock it. PLEASE Help.

cant set up my dlink camera using firefox. Camera is DCS 936L Keep getting messase that I have unsupported software. Any thoughts on how to get my camera set up? My computer is using Windows 10 home version

I try to suppress a POP count after having created an IMAP count with the same name. The way to process seams to be : Open the count with menu Tools > Paramètres and select the POP count. I get the message : A count with the same name already exists. Please use a diferent name of count. And I can’t go further. How can I do ? Thanks.

On installing Firefox today, I tried importing my passwords from Chrome. It seemed to work with no error report but, when I accessed any sites, the saved passwords that Firefox auto-filled were all incorrect. I'm not going to reset scores of passwords. Is there something I should do, apart from uninstalling Firefox and reverting to Chrome?

Like I said, upgraded to Windows 10 over the weekend. Figured there would be some tweaks and hiccups, but this is getting out frustrating. We use Google Drive for work, often needing to download files from there. Upon attempting to download anything I'm redirected to a page with this error message:

"The page isn’t redirecting properly

An error occurred during a connection to doc-0o-6k-docs.googleusercontent.com.

   This problem can sometimes be caused by disabling or refusing to accept cookies."

I've reinstalled, checked for updates, snagged java, flash, tried firefox safe mode, cleared cache and cookies, and I'm running out of ideas here. Seems to be no problem using Chrome, so problem is unique to firefox which is unfortunate since FF is my browser of choice.

Cheers for the help in advance!