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Nonresponsive new tabs

Hello! I am enjoying Firefox and want to stick with it. I've had no problems until recently, but lately I've noticed that when I open a new tab, and enter either a search… (read more)

Hello!

I am enjoying Firefox and want to stick with it. I've had no problems until recently, but lately I've noticed that when I open a new tab, and enter either a search term or a web address in the search/address bar and hit Enter, about 1/4 to 1/3rd of the time, that tab will not respond to that input.

I hit enter, and the tab goes white. The loading bar will get to exactly halfway across the screen, and stop. Or there will be no progress bar, just the little "loading" animation on the tab header. Then it'll do nothing. If I open another new tab and give it the exact same input, often it'll load the requested page immediately.

I've tried running the browser in safe mode to eliminate my (few) extensions, but I can get the same behaviour.

This is getting annoying enough that I've come here and written this post. If anyone can help, I'd be really grateful.

Cheers,

- Ed

Asked by EdGrip 5 hours ago

Last reply by Ram Mozi 4 minutes ago

firefox 78.0.1 ask privillenges to download files at c:

Why when i update to firefox 78.0.1 DOESN'T let me to download anything at c:??? The previews version 77.0.1 i can download at c: normally. Now i can't. WHY???? … (read more)

Why when i update to firefox 78.0.1 DOESN'T let me to download anything at c:???

The previews version 77.0.1 i can download at c: normally.

Now i can't.

WHY????

Asked by Gregory 4 days ago

Last reply by Maxime D 14 minutes ago

Login information is deleted everytime I close firefox

Firefox is no longer remembering my logins. I had 100s out there. Started yesterday. I tried the login.json file and that did nothing. I tried db4 but I only have one… (read more)

Firefox is no longer remembering my logins. I had 100s out there. Started yesterday. I tried the login.json file and that did nothing. I tried db4 but I only have one copy of that file. I tried to synch with my phone, which seems to have some of the logins and it will not synch. My files are not marked to read only and I cannot find any setting that may have been tripped to prevent logins from saving. Any other ideas? Thank you.

Asked by krygel 6 hours ago

Last reply by cor-el 30 minutes ago

Image elements out of position FF 77.0.1

Hi, I am developing a WYSIWYG site through Adobe Portfolio. When viewed in the editor, image elements are in the correct position. However, when viewed in FF, they are … (read more)

Hi,

I am developing a WYSIWYG site through Adobe Portfolio. When viewed in the editor, image elements are in the correct position.

However, when viewed in FF, they are a long way out of position. In Chrome and Edge, they are much better, but still out by a small amount.

Please see attached screen dumps.

Any ideas? I suspect it is a combination of coding generated by the editor and the way FF interprets the code.

Regards,

Steve

Asked by OzSteveC 1 hour ago

Last reply by Wesley Branton 1 hour ago

Roblox robux purchase webpage only partially loads

Hi not sure if this may have to do with Xsolla who apparently manages the reciept emails for robux but last month we started having problems paying for robux in firefox. … (read more)

Hi not sure if this may have to do with Xsolla who apparently manages the reciept emails for robux but last month we started having problems paying for robux in firefox. The purchase page loaded the upper elements but the parts of the page where you put in the credit card info would not load in firefox. That part of the page showed only the background colour. So we had to switch to opera or edge in order to purchase the robux. This happened in firefox on both a mac os mojave and separtely on a windows 10 machine as well. Many thanks, Phil

Asked by philsawa 3 hours ago

Last reply by cor-el 1 hour ago

Cannot launch anything from roblox.com on firefox

So around July 3rd, I couldn't launch anything on web.roblox.com from Firefox. I went to Roblox support and none of the solutions they listed worked. So then they said us… (read more)

So around July 3rd, I couldn't launch anything on web.roblox.com from Firefox. I went to Roblox support and none of the solutions they listed worked. So then they said use another browser. Roblox support sent me here to Mozilla Support to discuss the issue. Is there anyway I can get things launching from web.roblox.com again here on Firefox? I use Windows 10 Home Edition.

Asked by allyfranklin1 2 hours ago

Last reply by Wesley Branton 1 hour ago

what browser

On my android tablet I use Google & firefox ... (I'm not technology smart ) What browser can I trust the most to use ? I have been reading but I need advise Please … (read more)

On my android tablet I use Google & firefox ... (I'm not technology smart ) What browser can I trust the most to use ? I have been reading but I need advise Please

Asked by elyanab2019 1 hour ago

Last reply by Wesley Branton 1 hour ago

How do I change the name of a file I am going to download ... before I download it ???

I have just had to reload FIREFOX ... loosing both my history/web addresses ... and it would appear also an automatic prompt before downloading a file! Some files for dow… (read more)

I have just had to reload FIREFOX ... loosing both my history/web addresses ... and it would appear also an automatic prompt before downloading a file!

Some files for downloading do not have clearly written titles ... Gzil_56565 for instance.

So when I clicked the file for downloading, the system would check if I still wanted to download the file with a pop-up ... in which I could type over the file's title with something more befitting ... like GODZILLA fights BAMBI.

At the moment ... the files load with their odd titles ... and I am wasting time having to review them and rename!

Many thanks

Jon (UK)

Asked by chesham 2 hours ago

Last reply by cor-el 1 hour ago

Flickering screen

Hi. Every time I enter my website on Firefox it flickers. Is there any way to fix this problem. I am not talking about changing background color in browser settings. I am… (read more)

Hi. Every time I enter my website on Firefox it flickers. Is there any way to fix this problem. I am not talking about changing background color in browser settings. I am talking about more global resolution so other people who visit my site won't see those white flashes each time they navigate my website.

Asked by awronka21 11 hours ago

Last reply by FredMcD 2 hours ago

Disappearing Bookmarks

A couple of months back, and entire bookmark folder suddenly disappeared. I assumed that I had inadvertently done something to cause this, though it had never happened b… (read more)

A couple of months back, and entire bookmark folder suddenly disappeared. I assumed that I had inadvertently done something to cause this, though it had never happened before. Today, not only is another folder gone missing, several others have as well. I am using Windows 10 Pro, Version 1909, Build 18363.900. I recently switched to Firefox from Chrome for security issues, but unless I can figure out what is happening here, I am going to switch back. Any ideas?

Asked by bswicker 10 hours ago

Last reply by FredMcD 2 hours ago

Significantly higher FIrefox usage

This is my rig: www.bit.do/kanishkpc and I use the latest Firefox Beta (always updated) I have been using Firefox without the kind of memory usage that I am seeing recent… (read more)

This is my rig: www.bit.do/kanishkpc and I use the latest Firefox Beta (always updated)

I have been using Firefox without the kind of memory usage that I am seeing recently. With ~10/15 tabs open, my PC would never be troubled. The RAM usage wouldn't be at 90% but in the past few days (possibly because of a beta update?) I get 50% RAM usage (8GB) with 15 tabs. Yesterday concurrently loaded ~6 YouTube tabs caused a 90% usage from the app and I had to close it.

The RAM usage might seem normal but Firefox actually never uses that much RAM - or didn't earlier at least.

I used MalwareBytes a few days ago to do a malware scan and it found my PC clean. If I did have malware (I had a bit of scare earlier), how would I detect it?

Asked by Lance 8 hours ago

Last reply by FredMcD 2 hours ago

Can't login to sync

Parrot OS 4.10, Firefox 77.0 Can't log into Firefox Sync all of a sudden on this computer only. Keep getting error saying that I have to enable cookies and local storage … (read more)

Parrot OS 4.10, Firefox 77.0

Can't log into Firefox Sync all of a sudden on this computer only. Keep getting error saying that I have to enable cookies and local storage which I cannot figure out how to do. Cookies are not blocked and there is no setting in preferences for local storage.... Remember History is enabled.

Re-install of Firefox did not help. Anyone run into this before?

Asked by Rex Racer 7 hours ago

Last reply by FredMcD 2 hours ago

I am using the latest firefox (recently updated) on windows 7

When I try to login into www.myverizon.com, after entering user Id and password, the sign in button does NOT activate. It remains "grayed out" and inactive. Neither cli… (read more)

When I try to login into www.myverizon.com, after entering user Id and password, the sign in button does NOT activate. It remains "grayed out" and inactive. Neither clicking on the buton, nor pressing the "Enter" key will send the ID and password for verification or denial. However it works fine on another browser. Please advise.

Thank you, Ovide Rajotte

edit: removed personal information for your protection. please note that we cannot offer support via telephone, so please continue in the forum. thanks for your understanding! (philipp)

Asked by justovide 7 hours ago

Last reply by FredMcD 2 hours ago

FAILING TO RESTORE PREVIOUS SESSION AFTER PC POWER ACCIDENTALLY DISCONECTED AND SWITCHED OFF

Today my PC switched off after an accidental power disconnection. Previously if such an event would happen, upon restart Firefox would ask if I want to restore previous s… (read more)

Today my PC switched off after an accidental power disconnection. Previously if such an event would happen, upon restart Firefox would ask if I want to restore previous session after "a crash" (also showing a sad bear icon) and i would restore my previous session successfully. Alternatively, I would manually press the "restore previous browsing session" button in the menu (if not prompted automatically to do so upon starting Firefox). However, today, after the disconnection, when I tried starting Firefox, it first ran some update before opening up and didn't give me the window asking if I want to restore previous browsing session. The button for restoring previous browsing session manually in the menu was also greyed out. Somehow the option/preference to restore previous session seems to have been unselected (but not by me!)... I have already tried working with some solutions I found through Google searches about this problem and posted on this forum (including working with previous.js - a file which I can not find) but I haven't been successful though I am not sure if I was getting everything stated right. In the sessionstore-backup folder I could only find recovery.js and recovery.bak files only, nothing else, despite folder settings being set to show hidden files. I must note though that my browsing history is still there, and again, having already opened my Firefox once, I have not closed it again so it's still running on the first instance (currently on the latest version of Firefox) after the crash/restart/update/failed-restore-of-previous-browsing-session...I hope that's hopeful :(

Please help, I had critical stuff I was working on through multiple tabs over the past "few months" and it would be a nightmare to try and comb through the history to restore it piece by piece considering that it shows even the stuff I had closed and was no longer working with...restoring the session would greatly help  :(

Asked by troymargetsy 1 day ago

Last reply by jscher2000 2 hours ago

Warning: Security Risk Ahead for Legitimate Website

Can anyone tell me why, when I go to a legitimate website, I get a big yellow screen saying, "Warning: Security Risk Ahead? I am trying to go to real websites, for insta… (read more)

Can anyone tell me why, when I go to a legitimate website, I get a big yellow screen saying, "Warning: Security Risk Ahead? I am trying to go to real websites, for instance it will not let me go to www.equifax.com I know this is a real website, but Mozilla won't let me access it. Not only that, but once Mozilla rejects it, I can't access the site through any other browser. Please help. I need to get into these sites.

Asked by besb007 4 hours ago

Last reply by jscher2000 3 hours ago

Everytime I sign in to Mozilla Firefox, I get asked "Do you want to allow this app to make changes to your devices" the app is C:programfiles\Mozilla firefox/firefox.exe

Tell me how to eliminate the question in subject from being asked everytime I sign in to the Mozills Fitere Fox browser. It requires me to click "Yes". It's annoying and… (read more)

Tell me how to eliminate the question in subject from being asked everytime I sign in to the Mozills Fitere Fox browser. It requires me to click "Yes". It's annoying and was not need in the past.

Asked by gfitzgerald7 6 hours ago

Last reply by cor-el 4 hours ago