Firefox Support Forum

my connection to the internet drops and I receive a message that says "No Internet Connection". This happens frequently at home, and at work and has been going on for months. I will generally close Firefox and reopen, then it says that Firefox is still running and do I want to close and I click yes. I still have a good signal in every case. It mostly happens when I have my email open and another site, like banking, subschool, or doing some type of research. I use chrome for some apps, but I don't like using it but they don't work in Firefox, and I never get a crash notice. I have checked for updates for WIndows 10, ZoneAlarm, Firefox, and drivers and everything is up to date. Other than that I can't find any more information or posts on this. Please help Ronald Fisk

Okay, I am unable to get into my bank online even after doing steps to fix Error code: PR_CONNECT_RESET_ERROR checking the site, it says this is at firefoxes end

Hello there,

Today i found that there is a htm file in my Downloads folder which I haven’t download it. The name is 65k7m58G.htm with zero bytes size. I opened it with notepad and is completely empty. I’ve checked my downloads window in FF (ctrl+j) to see where that file downloaded from but it’s nothing there!

Is there any known bug that generates empty htm file in Downloads folder?

by the way I checked my whole system with Eset smart security and everything sounds good.

Thanks

i had to rebuild my laptop computer and set up firefox on it, set up/turned on sync and the browser does NOT match the broswer srttings on the desktop where the sync comes from. bookmarked weblink icons only show up when a new tab is opened and vanish once a website is opened, icons for bookmarked weblinks on the bookmarks bar are generic wireframe globe-like-icons only, the custom firefox colour setup i struggled to create over the course of several weeks does not appear at all, nor does the dark theme. how then do i get this to -really- syc???

I have a content filter to filter out inappropriate material. Included in the filter are filters for adult content on wikipedia, youtube,and google podcasts. however, all those sites are fully allowed on Firefox, as opposed to on Safari and google chrome where the filter is working properly

I am having trouble sending tabs from my phone to my PC. My device is connected to my computer, and I can send tabs from my PC to my phone successfully, but not the other way around. I have no idea what could even be the issue, and I have only seen people asking about sending tabs from PC to Mobile, not the other way around. Is there something I am missing? None of the Firefox troubleshoot pages have helped.

When I search something in the adress bar I get the following screen when opening google (see screenshot) About this page

This network is blocked due to unaddressed abuse complaints about malicious behavior. This page checks to see if it's really a human sending the requests and not a robot coming from this network.

IP address: my ip adress Time: 2023-11-23T08:27:55Z URL: https://www.google.com/

and a CAPTHA, when I solve the CAPTHA I can use google like normal but when I restard my pc or open a new (private) window I have to do it again and its really anoying to do it every time, can someone help? thanks in advance

I am using firefox 120.0 version. I use OneDrive extensively, but now when I open a folder and type my info to search on. It no longer works. I have cleared cache. I have uninstalled/reinstalled. Power off/Power on my system. Confirmed I am using the latest version. The search on OneDrive works in Chrome, but I prefer using Firefox. Any other suggestions I can try?

Thanks

Since the latest Firefox update a few days ago, I am not able to log into my Outlook/Webmail account; nothing happens.

I can access it on google chrome but not on Firefox.

When i updated Firefox just now it offered several recommended security add-ons. I added a few of them. But now I can't access Facebook. I disabled them one at a time and still cannot get in. What do I do now?

I've tried almost EVERYTHING offered to enable restore the "open previous windows and tabs" function ... to no avail. Very frustrating since I usually leave important tabs open for work. HELP!