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don't know how to open .zip files

I don't do this very often plus I'm fairly new to Win 10. I just bought a music album from the Amazon Music store. It is only available in Mp3 and downloaded as a .zip. … (read more)

I don't do this very often plus I'm fairly new to Win 10. I just bought a music album from the Amazon Music store. It is only available in Mp3 and downloaded as a .zip. And there it sits in my Downloaded folder. Please advise. Dick B.

Asked by 2blocksma 15 hours ago

Last reply by jonzn4SUSE 7 hours ago

Failure to transfer a profile to a new computer

I want to transfer a Firefox profile from my old computer to a new computer. The online info has been distinctly unhelpful. I copied the profile from my old computer put … (read more)

I want to transfer a Firefox profile from my old computer to a new computer. The online info has been distinctly unhelpful. I copied the profile from my old computer put it in the Profiles folder on my new computer but FIREFOX does not notice it. What is the problem?

Asked by buyer11 9 hours ago

Last reply by cor-el 7 hours ago

  • Solved

Installing Firefox on Macbook

i wish there was a "Comments" section on https://www.mozilla.org/en-US/firefox/mac/ so i could tell people "NEVER use this!!" i tried last week, downloaded and installed.… (read more)

i wish there was a "Comments" section on https://www.mozilla.org/en-US/firefox/mac/ so i could tell people "NEVER use this!!"

i tried last week, downloaded and installed. The installation process, after unpacking the download, tried to install a "helper application". Popped up a dialog box asking for an admin userid+passwd. (even though i was obviously already running as an admin user... because i was in the middle of doing the install.) This was not an iOS dialog box from Apple, and it didn't have an option for scanning my fingerprint; this was something the "helper app" was doing on its own. Well i gave it my userid+password, and it went on to say the installation failed, and bombed out with no Firefox installed on my machine. Now, for all i know, my credentials are out there, God only knows where. So i had to go change my passwd on all of my machines.  :(

Asked by rdb1 20 hours ago

Answered by James 11 hours ago

I filled up a form with name and surname, no passwords. The data is stored, but where and why?

I filled up a form with name and surname, no passwords. When coming back to the site days later, just pressing first letter shows my previously typed data. For example, … (read more)

I filled up a form with name and surname, no passwords. When coming back to the site days later, just pressing first letter shows my previously typed data. For example, the letter J will show John right away.

Where is this information stored? I looked in "Memory" devtab, it is not there so I presume this is not stored by the website in my PC. Also, I don't see this data in in History.

Where is it?

Asked by santimirandarp 1 day ago

Last reply by cor-el 8 hours ago

  • Solved

New install of ublock origin - cannot find the icon

I just turned off AdBlock Plus in the Add-Ons screen and downloaded ublock origin to try it out. There is no icon for this new plug in to be found anywhere. I can manuall… (read more)

I just turned off AdBlock Plus in the Add-Ons screen and downloaded ublock origin to try it out. There is no icon for this new plug in to be found anywhere. I can manually go in and change the settings on this plugin in the add-ons screen but there is no icon anywhere to go in quicker or to show a report of how many items were blocked. When I try to Customize my toolbars, the icon is not available there either. The nearest threads I can find on this topic are from 2018 and their solutions are very basic use. Yes, of course I restarted the browser. TIA.


uBlock Origin: 1.39.0 Firefox: 87 filterset (summary):

 network: 83588
 cosmetic: 80376
 scriptlet: 18231
 html: 598

listset (total-discarded, last updated):

 added: 
   adguard-annoyance: 47817-586, now
 default: 
   ublock-filters: 30169-27, now
   ublock-badware: 3455-1, now
   ublock-privacy: 182-0, now
   ublock-abuse: 70-0, now
   ublock-unbreak: 1706-0, now
   easylist: 61109-543, now
   easyprivacy: 26327-473, now
   urlhaus-1: 10038-0, now
   plowe-0: 3699-3, now

filterset (user): [empty] modifiedUserSettings: [none] modifiedHiddenSettings: [none] supportStats:

 launchToReadiness: 1924
 launchFromSelfie: false

Asked by dlafontaine2 1 day ago

Answered by dlafontaine2 8 hours ago

  • Locked

Instagram won't open

duplicate of /questions/1359208 and also moved from Firefox for iOS to Firefox section as you are using Firefox on a Mac. I have had an Instagram account for many years.… (read more)

duplicate of /questions/1359208 and also moved from Firefox for iOS to Firefox section as you are using Firefox on a Mac.


I have had an Instagram account for many years. Two days ago it stopped coming up when I entered it on the Firefox web site bar. I tried turning off the enhanced tracking protection in the shield but it didn't help. I get Instagram on my iPhone and iPad so it is not a problem with my Instagram account. Why can't I get Instagram anymore on my iMac OS Version 10.14.6 on my Firefox browser?

Asked by lmillender 9 hours ago

Using the -no-deelevate command option on a second profile

I have been using the -no-deelevate command line option to launch my main browser profile with a shortcut to Firefox.exe without any problem since it became necessary. Ho… (read more)

I have been using the -no-deelevate command line option to launch my main browser profile with a shortcut to Firefox.exe without any problem since it became necessary. However, I am unable to start my other profile to allow dragging. Is there a way to do it, please?

Asked by Straydog 16 hours ago

Last reply by FredMcD 8 hours ago

Facebook either doesn't load at all, and if it does, will not display photos

Every other browser is fine. Brave, Chrome, Edge, Opera. But Firefox - zilch, nothing, blank screen. And when it did load Facebook, 99% of the times no photos showed and … (read more)

Every other browser is fine. Brave, Chrome, Edge, Opera.

But Firefox - zilch, nothing, blank screen. And when it did load Facebook, 99% of the times no photos showed and there was a text message in the corner of the photo holding area saying things like "may be an image of a boat" or it might say "may be an image of bridge"... etc...

Asked by BilboBagginsUK 14 hours ago

Last reply by FredMcD 8 hours ago

Visual Glitch When Uploading Images (Ubuntu 20.04, Firefox 94)

As the subject says, when attempting to upload images from my computer (Ubuntu 20.04 on Firefox 94), often but not always, the result will be a visual glitch similar to t… (read more)

As the subject says, when attempting to upload images from my computer (Ubuntu 20.04 on Firefox 94), often but not always, the result will be a visual glitch similar to the image attached. The only time which I have ever used Zoom on Firefox, the same issue happened when I tried to use my webcam, except that the lines rapidly changed colours.

I apologize if this issue has been solved in another thread, but this is a bit hard to describe without the picture, so my attempts to search for said thread were unsuccessful.

The issue is not present when I upload the images in question via mobile. Turning off my extensions has no effect.

The image attached is taken directly from attempting to upload a profile picture to my Firefox account, but I have experienced this issue with websites like Twitter and Ebay for example. I have never had this issue with Imgur, for example, even though I am doing nothing different (uploading images). I do not know why this only occurs for a select few websites.

Any responses or help is appreciated!

Asked by Nyxified 23 hours ago

Last reply by cor-el 8 hours ago

Control key removes selected text

Hello! I have a problem with Firefox. Whenever I have selected text and I press the control key, that text becomes unselected. Is like I lost focus of the window or the i… (read more)

Hello! I have a problem with Firefox. Whenever I have selected text and I press the control key, that text becomes unselected. Is like I lost focus of the window or the input text when I'm pressing the control key.

This is really annoying because it makes copy and paste really complicated. Most of the times I have to select the text and right click - "Copy" instead of a simple "Control + C". This only happens on Firefox, as on Chrome the control key works as expected.

I'm on Linux.

Any help will be greatly appreciated, thank you so much!

Asked by McSonk 20 hours ago

Last reply by jonzn4SUSE 9 hours ago

How to save users bookmarks in shared folder

Hi, Presently users login through Vmware VDI to access mozilla firefox on Ubuntu OS.The VDI Ubuntu OS is on non-persistent mode , the Ubuntu image including users mozilla… (read more)

Hi, Presently users login through Vmware VDI to access mozilla firefox on Ubuntu OS.The VDI Ubuntu OS is on non-persistent mode , the Ubuntu image including users mozilla profile directory will get erased once the user logs out.

They will get new Ubuntu OS from the golden image once they login back and new user mozilla profile will be created.

Whatever user settings is done including bookmarks will not be saved , hence i am exploring to do settings directly on the golden image to save mozilla profile on shared directory (/home/user/Documents).

Kindly suggest how to save mozilla profile on shared directory (/home/user/Documents) or save bookmarks to (/home/user/Documents)

Regards, Rajesh

Asked by glraj 9 hours ago

does copy/paste from inside linux container to google calendar or email?

I'm exploring the potential problems working inside & outside Linux container on Chromebook. I realize that there are generous app options within Linux, but am conce… (read more)

I'm exploring the potential problems working inside & outside Linux container on Chromebook. I realize that there are generous app options within Linux, but am concerned that switching over to linux would complicate my life, working with my non-Linux collaborators.

Asked by poliakof 10 hours ago

Last reply by jonzn4SUSE 9 hours ago

video doesn't load and/or play

(Firefox 94.0; Fedora 34; Gnome) When I go to some video websites and click the play button, I see the little circular thing in the image are spinning, indicating that th… (read more)

(Firefox 94.0; Fedora 34; Gnome)

When I go to some video websites and click the play button, I see the little circular thing in the image are spinning, indicating that the video is loading. But it never stops and it never plays. Also, the pause button does not have any effect; the loading indicator keeps spinning. Example website: "https://proclassictv.com/" (both with "The Rifleman" and "My Favorite Martian" episodes. I've tried this on a few of the videos available there. Same result. I've tried this with add-ons enabled and with add-ons disabled (current session). I've seen this in a few other websites also. I don't know if the problem is my system, Firefox, or the host website.

I am able to view youtube videos with no problems.

How do I get the videos to play?

Thank-you.

Asked by home user 20 hours ago

Last reply by jonzn4SUSE 9 hours ago

.dmg file renamed

Mac 12.0.1 User here. While attempting to upgrade from 94.01 to 94.02(and now seriously wondering why) I clicked on the downloaded .dmg file to open it and I was informed… (read more)

Mac 12.0.1 User here. While attempting to upgrade from 94.01 to 94.02(and now seriously wondering why) I clicked on the downloaded .dmg file to open it and I was informed that there was no app capable of doing so. Then just to be mean, the file name was changed from awholebunchofletters&#s.dmg to awholebunchofletters&#s.dmg.part

...and not by me.

Asked by olomb11 15 hours ago

Last reply by cor-el 10 hours ago

  • Solved

XULRunner Error on Reinstall

Windows 10 - Lenovo Thinkpad X1 Carbon This fall after an update attempt, Firefox started trying to update every time it was started. Deleted Update files in Program Data… (read more)

Windows 10 - Lenovo Thinkpad X1 Carbon This fall after an update attempt, Firefox started trying to update every time it was started. Deleted Update files in Program Data. FF would restart normally one time. Update data files were always replaced and the update on every startup continued - over and over and over. Tried refreshing FF- same thing. Uninstalled FF this AM and tried to reinstall when I get the following error:

XULRunner Error: Platform version "94.0.2" is not compatible with minVersion >= 94.0.1 maxVersion <= 94.0.1

No FF - HELP!

Asked by Stu48 22 hours ago

Answered by cor-el 10 hours ago

  • Solved

forgetting about a website

So i wanted to forget about this one website because it keeps automatically recommending it to me because of my browser history for it. i just want to go to this bookmark… (read more)

So i wanted to forget about this one website because it keeps automatically recommending it to me because of my browser history for it. i just want to go to this bookmarked site but it ALWAYS goes to the one thats in my history. i clicked "forget about this site" yet it still pops up. please help.

Asked by Alec 14 hours ago

Answered by cor-el 10 hours ago

Please Help: Error code: SSL_ERROR_NO_CYPHER_OVERLAP

Friends, I'm really, really hoping someone here can help me: I've been trying to load my website: www.photostills.com using the latest Firefox Browser V. 94.0.2. but cont… (read more)

Friends,

I'm really, really hoping someone here can help me:

I've been trying to load my website: www.photostills.com using the latest Firefox Browser V. 94.0.2. but continue to recveive the following message: (see below)

I have tried resetting my preferences to allow access. I can open my site in other browsers without a problem but really need to have clients access it from Firefox as well.

Please, please advise.

Thank you for your help!! Here is the error message:

Secure Connection Failed

An error occurred during a connection to www.photostills.com. Cannot communicate securely with peer: no common encryption algorithm(s).

Error code: SSL_ERROR_NO_CYPHER_OVERLAP

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by lewis13 15 hours ago

Last reply by cor-el 11 hours ago

YouTube Playlist Error when Using Firefox Browser

This problem has been happening for a long time now. When I'm playing a playlist in YouTube, and YouTube automatically select the next song in the playlist, the song sto… (read more)

This problem has been happening for a long time now. When I'm playing a playlist in YouTube, and YouTube automatically select the next song in the playlist, the song stops and I get the message "Playback Paused because your account is being used in another location". This problem ONLY happens in Firefox and with this playlist scenario. If I select the song manually in the playlist, the song will play just fine. I've used other browsers Chrome and Microsoft Edge and DO NOT have the problem in there so I know my account isn't being used in another location. I've tried using multiple PC's/Laptops and both Windows 7 and 10 and the problem always only happens when using Firefox. I checked the About section in Firefox and it's showing Firefox is Up To Date.

Asked by zipperict 1 day ago

Last reply by zipperict 11 hours ago