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I cant view Instagram any more.

I can no longer view Instagram in my browser. For a week or so I've had trouble with Instagram. I can log in but all I get is the grey Instagram camera logo in the middle… (read more)

I can no longer view Instagram in my browser. For a week or so I've had trouble with Instagram. I can log in but all I get is the grey Instagram camera logo in the middle of my browser window. The app on my phone works fine. If I continue to try logging in on my computer to see if it works yet Instagram locks my account until I enter a password they send my email. My eyes aren't great and I need to view Instagram on my computer monitor. Please help. How do I fix this?

Asked by DPro 6 hours ago

Last reply by DPro 4 minutes ago

Firefox 94.0.2 was hacked

Last night my Firefox 94.0.2 was hacked. When running Firefox, it would lock up my desktop. It disabled Norton Security, it disable other installed security software, an… (read more)

Last night my Firefox 94.0.2 was hacked. When running Firefox, it would lock up my desktop. It disabled Norton Security, it disable other installed security software, and it disabled Windows System Restore. The hacker put up a message claiming to be Microsoft Support, with a phone number to call for help. This was a scam. I ran Firefox refresh, and that removed the hacker's program from Firefox, but then I had to do a full repair of my Window's installation. To protect my system, and prevent this from happening again, I added "xpinstall.enabled = false" into about.config. Please let me know if this will prevent a web site from installing a dangerous hack into Firefox, or if there is something else that I need to do. I have used Firefox for years, and have never encountered this problem before. Firefox is my favorite browser, but I am now afraid to use it. Please advise me what to do. Thanks, Jim

Asked by jimwest1 3 hours ago

Last reply by Disil07 9 minutes ago

1. How to block websites 2. How to find apps in Firefox

I want to block a website. I have exhausted google search advice. (BTW, there is no "Settings" option on my mac which is always the first step ("Go to settings.")) I down… (read more)

I want to block a website. I have exhausted google search advice. (BTW, there is no "Settings" option on my mac which is always the first step ("Go to settings.")) I downloaded Privacy Badger which is another problem: I can't find my apps, not with Finder and not in Launchpad.I'm really frustrated with Firefox. Thanks for the help.)

Asked by kateswan 2 hours ago

Last reply by Disil07 14 minutes ago

Links wont load when opening in a new tab

Since the last update, whenever I click a hyper link to open (email and sites) to read/see the info for said link. The tab opens but that is all and it's either just blan… (read more)

Since the last update, whenever I click a hyper link to open (email and sites) to read/see the info for said link. The tab opens but that is all and it's either just blank or stats that I am not connected to the internet (especially when searching on google.) when I am.

Asked by calsurfer 37 minutes ago

Add Blocking on MacBook Pro not working right

After the last update to Firefox on my Mac Book Pro running Mac-OS Monterey, I was offered an update to Ad Block Plus. This add-on, AdBlocker Ultimate shows as installed… (read more)

After the last update to Firefox on my Mac Book Pro running Mac-OS Monterey, I was offered an update to Ad Block Plus. This add-on, AdBlocker Ultimate shows as installed but it won't run at all and shows as disabled and my existing AdBlock Plus quits working. I'm using Adblock Plus on my windows based computers with all synced together with the Mac Book and the Windows computers are OK, but not the Mac Book. Is there any way to get my Mac Book working correctly? In addition the last update to Firefox on the Mac Book opens by offering me "Life in Color" every time it starts up. How long do I have to tell it I'm not interested? Thanks for your help.

Asked by Franklin.Siegrist 6 hours ago

Last reply by cor-el 39 minutes ago

when i have only 4 web pages running ,when look in task manager it showing 16 or 17 processes running for Firefox ..different then before,, just started after update for Firefox about 3 weeks go.. thanks for any info

when i have only 4 web pages running ,when look in task manager it showing 16 or 17 processes running for Firefox ..different then before,, just started after update f… (read more)

when i have only 4 web pages running ,when look in task manager it showing 16 or 17 processes running for Firefox ..different then before,, just started after update for Firefox about 3 weeks go.. thanks for any info

Asked by issacmat 9 hours ago

Last reply by cor-el 45 minutes ago

Download Temporary/Cache File Location

I have been trying to locate the temporary file of the failed download video file. I was downloading a huge video file (78 GB) and the system froze in the middle of it. S… (read more)

I have been trying to locate the temporary file of the failed download video file. I was downloading a huge video file (78 GB) and the system froze in the middle of it. So I was forced to cut the power and restart the laptop. After restarting, I saw that my system drive is still filled with the temporary file (part), but I couldn't locate it and delete the temp file. It has taken up about 40 GB of my system drive space because the download was more than half way through.

When I started the download, I selected an external drive as the destination. However, I have been observing Firefox download behavior and I am pretty sure Firefox would download as much of the file to system drive as possible, until the system drive is full, then moving onto the destination drive, which has been a huge inconvenience, because of the huge video files that I am dealing with.

I have already cleared the file and the .part in the destination drive, but failed to locate the rest of the temp file in my system drive. I have searched the internet and found no mention of such problem. So I am seeking professional help here.

Attached is a screenshot showing how much space is used by checking the system drive properties, against the properties of all files in system drive (including hidden). The number doesn't add up, and there are 52 GB of files unlocated.

Asked by hl200011 23 hours ago

Last reply by cor-el 58 minutes ago

change password problem

After receiving an email about lockwise absorption, I thought I would try changing my firefox account password. Mainly that was because I do not see any other way to log… (read more)

After receiving an email about lockwise absorption, I thought I would try changing my firefox account password. Mainly that was because I do not see any other way to log into another mac system without it. I can sync an ios device with the qr code scan but not another mac system.

So from the account profile I went to Change Password and changed the password to some new securely generated password.

Now in my saved passwords, I see that the new password is saved for "(no username)" account and the old password is still there for my user name.

But when I try to log into FF browser on another mac system with my user name, neither password works. They are both "incorrect".

Asked by lk6 1 day ago

Last reply by lk6 1 hour ago

Where do I get 50-70 GB of RAM to display even 1000+ comments after java-script processing?

All the comment sections on facebook cause huge RAM usage! E.g. Someone posted over 1000 comments of all active, popular facebook pages/groups. I click show more and more… (read more)

All the comment sections on facebook cause huge RAM usage! E.g. Someone posted over 1000 comments of all active, popular facebook pages/groups. I click show more and more... Where do I get 50 GB of RAM to display even 1000 comments after java-script processing?

20 GB of physical memory Virtual: 50000 MB (50GB) minimum Maximum: 500000 MB (50GB) maximum Disk SSD Samsung 870 EVO Windows 7 x64

Asked by nnina084 1 hour ago

A website autonomously opens up on startup of PC

www.google.com.784135765499538.windows-display-service.com The website which is given above always opens up whenever I start up my pc on startup Firefox window opens up … (read more)

www.google.com.784135765499538.windows-display-service.com

The website which is given above always opens up whenever I start up my pc

on startup Firefox window opens up with two tabs first- Session restore second- is the website which is given above

and few more things that i noticed are that > Firefox window is not signed in with my Firefox account (But I have signed it in) > No Firefox Add-Ons are available(I mean they are not started) > window which opens on startup is like its new window with no customization that I have made in Firefox.

Above given website looks suspicious to me, I tried refreshing Firefox and using website blocker and other ways that I could find on web.

sorry I cannot provide troubleshooting information as I have uninstalled Firefox

Asked by krishna.t.kalyankasture 6 hours ago

Last reply by jscher2000 4 hours ago

HTTPS only mode pre-configuration via cfg/js

Is there any official or unofficial article/website explaining all the about:config settings? Currently i am trying to pre-edit all my custom firefox settings with the au… (read more)

Is there any official or unofficial article/website explaining all the about:config settings? Currently i am trying to pre-edit all my custom firefox settings with the autoconfig.cfg I noticed that dns over https can be pre-edited with the cfg, so im pretty sure the setting: enable https only mode for all windows, which by default is disabled for whatever questionable reason, can be pre-activated via cfg.

How could i do that?

Asked by Firefox_Beginner 2 hours ago

Next not working google sign in

I am unable to sign into any google websites on firefox. I get to the page where i can log in can enter the e-mail adress and the next button does nothing. i have deleted… (read more)

I am unable to sign into any google websites on firefox. I get to the page where i can log in can enter the e-mail adress and the next button does nothing. i have deleted all profiles and cookies and cached data and re-installed the application but the issue persists

Asked by andrew.webb34 2 hours ago

FVD Speed Dial disabled

"FVD Speed Dial disabled as an Add On but now I lost all my links" I too am suffering the problems that Mozilla have created by disabling the FVD Speed Dial - and can see… (read more)

"FVD Speed Dial disabled as an Add On but now I lost all my links" I too am suffering the problems that Mozilla have created by disabling the FVD Speed Dial - and can see a number of very negative posts - but the thread is now closed. The response from Mozilla - .....? Tiddly squat but a feeble excuse about something of little concern to most users. Then you close the thread to cut off any further adverse comment! Great. I do not understand why there is such a complete lack of concern for the massive disruption that has been caused to users by Mozilla's precipitous, unannounced action such that users who relied on this Add On had not had a chance to back up or copy their data in any kind of useable form. The action taken by Mozilla in disabling the Add On was an un-thinking, and negligent. Very annoyed by this - not impressed.

Asked by ray.buttifant 8 hours ago

Last reply by Seburo 2 hours ago

Recently Firefox sometimes reports it cannot restore previous sessions when launched. The restore option is not set.

Since sometime in August 2021, I suspect after an update, occasionally when I launch Firefox it reports that it was unable to restore a previous session. I do not have th… (read more)

Since sometime in August 2021, I suspect after an update, occasionally when I launch Firefox it reports that it was unable to restore a previous session. I do not have the option to open previous sessions selected. On other occasions it starts properly with a blank page as it is configured to do.

Am I missing a setting?

It is not a major problem, I can simply enter a URL or search string in the address bar and it works properly for the rest of the session.

It is happening both on my Windows 8.1 Pro and Windows 10 Pro PCs running the 64-bit version of Firefox.

Any suggestions will be appreciated. Thank you.

Asked by str8chat 2 months ago

Last reply by str8chat 3 hours ago

Firefox use 100% RAM (32 RAM - 128 GB RAM) not matter always FULL (Total Memory Leak)

Firefox uses all RAM, all RAM + High CPU (I have 20 GB and it showed 17 GB RAM usage and crash) always when using Facebook Page (e.g. several hours of using Facebook). … (read more)

Firefox uses all RAM, all RAM + High CPU (I have 20 GB and it showed 17 GB RAM usage and crash) always when using Facebook Page (e.g. several hours of using Facebook).

Asked by nnina084 4 hours ago

Last reply by nnina084 3 hours ago