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Some websites don't work correctly in Firefox but do work using Edge.

Problem: viewing radar at weatherunderground.com using Firefox only works in Safe Mode. This problem started about 3 weeks ago. The radar also works correctly using Edg… (read more)

Problem: viewing radar at weatherunderground.com using Firefox only works in Safe Mode. This problem started about 3 weeks ago. The radar also works correctly using Edge. Advice? It has to be a Firefox setting that I have wrong. I have already tried "refreshing Firefox". That caused me a lot of grief trying to get bookmarks back.

Asked by mnmshadow 2 days ago

Last reply by mnmshadow 5 minutes ago

default browser

Windows 10, it is not possible to make firefox to my default browser, because firefox does nich appear in the default list for the selection of browsers. if i want to sel… (read more)

Windows 10, it is not possible to make firefox to my default browser, because firefox does nich appear in the default list for the selection of browsers. if i want to select a new default browser which is not in the selection list i can only do this in the microsoft app store and there is no no firefox How can I make firefox beeing the default browser?

Asked by biribori 32 minutes ago

Last reply by Vikas Singh 12 minutes ago

Firefox crashing

Hello, I am using a new HP computer with Firefox as my main browser. I use two screens. I have had problems with Firefox for the past couple of weeks. I usually have a c… (read more)

Hello, I am using a new HP computer with Firefox as my main browser. I use two screens. I have had problems with Firefox for the past couple of weeks. I usually have a couple of windows of Firefox open. One on the first screen with multiple tabs and another on the other screen. I also run chat programs, Discord, Antivirus programs, Zoom, Slack, and a few others.

Firefox crashing has also crashed other programs. I have had Discord crash a few times and Displayfusion crash as well.

I updated FireFox to the newest version. I even uninstalled and then reinstalled. I updated Windows. Flash is turned off. My video drivers are updated. I checked for viruses and spyware. I did have some Bit Coin Mining malware detected, but it was quarantined last week. All scans now are clear.

bp-dec3f18d-af80-4edc-9087-b70ee0201027 10/27/2020, 4:30 PM View bp-f8777c9b-a407-4e11-a9ee-37a250201025 10/25/2020, 5:21 PM View bp-abd3410b-568e-43dd-9053-29aa30201025 10/25/2020, 5:12 PM View bp-273a22ae-9bcb-4bd0-84f9-b41380201024 10/23/2020, 11:46 PM View bp-326e9a6b-d150-49af-83bc-6e9660201024 10/23/2020, 11:45 PM View bp-795da486-7b66-410d-b82f-b99700201022 10/21/2020, 9:24 PM View bp-33f90417-8487-442d-b824-51f350201027 10/27/2020, 4:35 PM View bp-ab362090-d258-4969-a0f2-ed6a10201027 10/27/2020, 4:36 PM View bp-afb2f753-1b96-41a3-8c09-bb6ea0201027 10/27/2020, 4:36 PM View bp-634f7e71-340c-4047-9e57-ce8db0201027 10/27/2020, 4:36 PM View bp-9610b432-4024-4ff8-99c9-066f30201027 10/27/2020, 4:36 PM View bp-f0f20b3b-7210-42d9-b232-5efc00201027 10/27/2020, 4:36 PM View bp-1cebb044-b9bb-4e1f-a4ca-1b7580201027 10/27/2020, 4:36 PM View bp-4b2a076f-0cb3-470a-801d-c3fea0201027 10/27/2020, 4:36 PM View

Asked by leon.aicsourcing 7 hours ago

Last reply by FredMcD 12 minutes ago

Twitter Audio Not Working

For some reason videos on twitter (& audio posts) don't output any sound thru my speakers when played. The tab isnt muted, nor is the volume down in windows 10's mixe… (read more)

For some reason videos on twitter (& audio posts) don't output any sound thru my speakers when played.

The tab isnt muted, nor is the volume down in windows 10's mixer, in fact the sounds even shows up as playing in windows volume mixer. but nothing comes out

Other websites work just fine! It appears to be only a twitter issue, tried opening new tabs etc & they still dont output sound :(

Works in other browsers like chrome too Any help would be appreciated!

Asked by caseykap2 1 hour ago

Last reply by Vikas Singh 21 minutes ago

firefox refresh wiped my bookmarks and other things are not working correctly.

I did a browser refresh, and when it was done, almost everything it was supposed to save was gone. "Firefox will save these items: Bookmarks Browsing and download… (read more)

I did a browser refresh, and when it was done, almost everything it was supposed to save was gone. "Firefox will save these items:

   Bookmarks
   Browsing and download history
   Passwords
   Cookies
   Web form auto-fill information
   Personal dictionary "

Bookmarks, gone. Home tabs, gone. Browsing and download history, gone. Cookies: spotty. Autofill; partly missing.

And a new tab is now completely blank (see attached image). I thought it might repopulate itself, but nope. Just blank.

All my home tabs were wiped, and I was able to put them back. But this outcome was unexpected. Some places I had to log back into; some I did not.

So I feel like I am now dealing with a broken browser, and not sure what to do about it. At least the buggy hangups and crashes seem to be fixed. Maybe.

edit: Also noticed I cannot make new bookmarks. Halp....

Asked by patricia.pennell 9 hours ago

Last reply by FredMcD 15 minutes ago

How do you report a bug with scrolling on the latest firefox updates

With the latest firefox updates, both firefox and thunderbird stop repsponding to inputs, not limited to scrolling. This happens over time as if there is a memory leak o… (read more)

With the latest firefox updates, both firefox and thunderbird stop repsponding to inputs, not limited to scrolling. This happens over time as if there is a memory leak or too many threads sharing semiphors.

82.0 (64-bit) Arch Linux

This problem is 100% on Firefox.

Asked by mrbrklyn 10 hours ago

Last reply by FredMcD 17 minutes ago

How do I stop using beta?

I Googled about stopping using Firefox beta and transition to release version but none of the pages I found in this forum talks about an error message about user profile … (read more)

I Googled about stopping using Firefox beta and transition to release version but none of the pages I found in this forum talks about an error message about user profile that only gives me the option to Create a New Profile (therefore losing all my add-ons, cookies, settings and everything) or Exit.

I tried manually googling "download Firefox" and downloaded the release version and after installing it, I get the warning message above. This thread here https://support.mozilla.org/en-US/questions/1224888 has a link to the rapid release version but I end up in the same warning message.

Since the beta will necessarily always be a newer version than a release version, how do I transition from beta to a release version but preserve all my settings, add-ons and everything if Firefox will tell me that it won't let me use my existing profile in an older version, the release version?

My motivation to leave the beta version is that Firefox started having a bug since 27-Oct-2020 in Google meetings where either a shared screen or the camera image of the person in a meeting appears very zoomed in in the top left corner so it doesn't show the rest of the image.

Asked by riluma 2 hours ago

Last reply by jscher2000 1 hour ago

Help!!

How do I create a shortcut for a website on Firefox? I know with Chrome you just go to the upper right corner and select more and it gives you the option to create a shor… (read more)

How do I create a shortcut for a website on Firefox? I know with Chrome you just go to the upper right corner and select more and it gives you the option to create a shortcut, please help!

Asked by Molly Berginc 14 hours ago

Last reply by cor-el 12 hours ago

Firefox not using internal search rather than PDF.js search

When viewing a PDF document in firefox using PDF.js, I hit Ctrl+F to open a search dialog. Firefox's own search bar appears at the bottom of my screen. However, I want no… (read more)

When viewing a PDF document in firefox using PDF.js, I hit Ctrl+F to open a search dialog. Firefox's own search bar appears at the bottom of my screen. However, I want not Firefox's native search bar, but the PDF.js search tool. Firefox's search bar cannot search the entire PDF document. Instead, it searches only the currently viewed page or two.

I think this is a bug, and I would welcome any ideas or workarounds. Please let me know if I should post a bug report somewhere else. A cursory internet search didn't reveal any others reporting the same problem.

Asked by Sondra Kinsey 2 hours ago

Two versions of Firefox (74.0 and 80.0) showing in Programs (Windows 7)

Hi All, For some reason, I have two versions of Firefox showing in my Programs and Features, on Windows 7. Version 74.0, installed 13/03/2020, and version 80.0, installed… (read more)

Hi All,

For some reason, I have two versions of Firefox showing in my Programs and Features, on Windows 7.

Version 74.0, installed 13/03/2020, and version 80.0, installed 28/08/2020.

I've seen another topic mentioning this problem for older versions, and tried using a Registry Cleaner as mentioned in that one - but it has made no difference, and both versions are still there.

I'm wary of trying to uninstall the 74.0 version using the Firefox uninstaller, as when I start that there is no mention of it just uninstalling 74.0 - it gives the impression it is uninstalling all versions, which is not something I want.

I just don't need two versions of Firefox on my PC, especially when the older version is no longer used.

Any advice would be much appreciated.

Asked by Pittsm07 3 hours ago

Last reply by cor-el 3 hours ago

Firefox for mac HDR youtube support

So I finally made the switch from Safari over to Firefox, however immediately missed support for HDR playback in YouTube. Is there a workaround that I can use now to be a… (read more)

So I finally made the switch from Safari over to Firefox, however immediately missed support for HDR playback in YouTube. Is there a workaround that I can use now to be able to watch HDR videos in Firefox, or will we have to wait for it to be officially added?

Thanks in advance for the help.

Asked by Williamguerrera2002 3 hours ago

lost bookmarks and tabs

I clicked to accept the latest Firefox add on which stated "all my bookmarks and tabs will be saved". They have all disappeared. If i click on the "old firebox data" on … (read more)

I clicked to accept the latest Firefox add on which stated "all my bookmarks and tabs will be saved". They have all disappeared. If i click on the "old firebox data" on my desktop surely that should produce all the bookmarks and tabs. But no. Instead it brings up 2 file names with indecipherable titles. eg one begins "tula7e15.". And if you click on that you get just another set of technical titles like "saved telemetry-pings" or "features". And if you click on these it then says "file empty".

The same thing happens if I click on "Restore" or "Profile" ie it just leads me to a set of nonesense categories with nothing there. So surely there must be a simple way of restoring my bookmark titles ( I had about 40 bookmarks) given that it only took one click to remove them when I took up the firefox add on ?

Thankyou. P.s. please suggest something simple as I am not great with computer technology. Philip

Asked by philipgperry 1 day ago

Last reply by cor-el 3 hours ago

  • Solved

Cookies not being kept

http://www.websudoku.com/ is losing cookies (options selected and level of Sudoku). This has worked in past. Additional info. If I leave page and select Sudoku page again… (read more)

http://www.websudoku.com/ is losing cookies (options selected and level of Sudoku). This has worked in past. Additional info. If I leave page and select Sudoku page again - cookies are gone. It is not a matter of closing my browser or even my tab.

Asked by Col_Boogie 1 day ago

Answered by jscher2000 1 day ago

block autoplay not working in firefox 82.0 (linux)

I don't understand why firefox makes it so difficult to stop websites from autoplaying videos. Case in point: fox news and fox business news web sites. They have that st… (read more)

I don't understand why firefox makes it so difficult to stop websites from autoplaying videos. Case in point: fox news and fox business news web sites. They have that stupid pop up when you scroll down the page, so if the main video is blocked the popup ignores it and starts playing. The preferences->autoplay doesn't allow you to enter a site to block and clicking on the lock on the url bar doesn't work because the permissions line isn't clickable, so we are left to resort to about:config which also fails to block these sites. This is very frustrating and if anything will drive me to another browser its stuff like this.

Asked by erbenton 10 hours ago

Last reply by cor-el 3 hours ago

Where is the option to choose from most visited sites is missing from the home page?

What happened to the option for choosing the most visited sites when opening Firefox? It was very convenient for me. I now have to go through my history or bookmarks to… (read more)

What happened to the option for choosing the most visited sites when opening Firefox? It was very convenient for me. I now have to go through my history or bookmarks to find my site.

Asked by pejere75 9 hours ago

Last reply by cor-el 3 hours ago

  • Solved

Unable to import saved firefox profile (from windows 7 32-bit, to windows 10 64-bit) - new profile has none of my data

My attempt at transferring profile from an existing machine to a new machine has not produced the intended result, and I need help. I saved my firefox profile (on a 32-bi… (read more)

My attempt at transferring profile from an existing machine to a new machine has not produced the intended result, and I need help.

I saved my firefox profile (on a 32-bit windows 7 machine; firefox was fully up to date) without firefox running, in a ZIP file (the letter number combination followed by dot followed by default), then copied the ZIP file to the new machine (windows 10 64-bit), unzipped it (so I had the same file name as from the old machine), then copied this folder into position at

C:\users\user\appdata\roaming\mozilla\firefox\profiles

I then started firefox on the new machine, went to about:profiles, created new profile, selected the folder (which was present at this step), then completed the procedure and started a new firefox with the new profile (the option given in about:profiles).

The new instance of firefox has none of my data (several thousand bookmarks, passwords, etc.); instead looks like the other (default new) profile.

The existing profile file set was (after this procedure) visible in

C:\users\user\appdata\local\mozilla\firefox\profiles

The restored profile is running now as "Default User" and reflects the folder I transferred from the old machine (except that I changed the word "default" in that folder to "main", leaving the number-letter part and the dot unchanged.)

No errors were indicated from firefox (which is running version 83 now) during any steps of the old back-up/archive save step or the new restore/recover step.

What am I doing wrong? How can I recover my existing profile data? The procedure, while not very friendly, seems straightforward enough. I don't want to go into the details of recovering specific database files/folders; I'd just like the profile I had before functioning in the new machine.

Please help

Asked by wb0gaz 12 hours ago

Answered by wb0gaz 4 hours ago

  • Solved

My Firefox says: "your system administrator deactivated updates", but he (myself) didn´t. How to fix that?

Dear community, for some days my Firefox 80 on Windows 10 has shown the message "your system administrator has deactivated updates", when I look under "Help" -> "about… (read more)

Dear community, for some days my Firefox 80 on Windows 10 has shown the message "your system administrator has deactivated updates", when I look under "Help" -> "about Firefox". This is strange, because the admin is me myself, and I didn´t change anything in Firefox or in the Win 10 registry. Has anyone of you had this experience, and how can I possibly fix it? Thanks in advance! Pete

Asked by canaima-pete 1 month ago

Answered by cor-el 1 month ago