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Firefox will not save passwords

I currently have FF 90.0 (64 bit). Three updates ago (several weeks) all my passwords disappeared. They are not in another profile. I can't save any passwords either. … (read more)

I currently have FF 90.0 (64 bit). Three updates ago (several weeks) all my passwords disappeared. They are not in another profile. I can't save any passwords either. How can I fix this? Thanks

Jim

Asked by theelevatorguy 2 months ago

Last reply by theelevatorguy 2 months ago

Losing passwords from open browser window 89.0.2 and after restarting browser.

While my browser was open with 89.0.2, I had lost a password to a site. I thought maybe I'd blown it out with a data/cache clean. Then I tried logging into my email, that… (read more)

While my browser was open with 89.0.2, I had lost a password to a site. I thought maybe I'd blown it out with a data/cache clean. Then I tried logging into my email, that too did not autofill and I KNOW that nothing was done by my on it. I have exported the remainder of my passwords. I have restarted the open session. I have lost a third sites password information. What is happening?

Asked by Philip 2 months ago

THE NEW FIREFOX UPDATES HAVE QUIT REMEMBERING MY LOGIN INFORMATION

The last Firefox updates have suddenly created havoc. None, absolutely none of the websites that I frequently visit will have my login information saved even though when… (read more)

The last Firefox updates have suddenly created havoc. None, absolutely none of the websites that I frequently visit will have my login information saved even though when I view logins in the settings mode, they are all listed there with the correct passwords. I am not technical and would sincerely appreciate a tutorial of some kind as to how to correct this egregious oversite on behalf of the Mozilla team.

Asked by c13563 3 months ago

Last reply by c13563 2 months ago

  • Solved

Linux Mint updated Firefox to 89.0.2. Lost History and Bookmarks. No Old Firefox data.

Firefox was one of the system updates I installed today on my Linux Mint 19.3. I updated it and discovered all history and bookmarks are gone. I have no Old Firefox Dat… (read more)

Firefox was one of the system updates I installed today on my Linux Mint 19.3. I updated it and discovered all history and bookmarks are gone. I have no Old Firefox Data folder. I tried about:profiles but the only other profile is the default Linux one. I tried to Restore from Import and Backup in Manage Bookmarks for several different dates, but only get "Unable to process the backup file" error. I also tried to choose several .json files from the STG-backups-FF-8x folders in Linux Downloads directory, but it doesn't seem to do anything. I've tried using Timeshift to restore from previous system dates, but it would only create Firefox folders with the same outcomes as above. I don't really care about history, but I have a lot of bookmarks that would be very difficult to recreate.

Thanks, in advance, for any help getting my bookmarks back!

Asked by dschroed13 2 months ago

Answered by dschroed13 2 months ago

  • Solved

Firefox continiues to wipe all of my saved password and bookmarks.

Firefox continiues to wipe all of my saved password and bookmarks. After fresh windows install, I signed into my account and figured out that all of my bookmarks are gone… (read more)

Firefox continiues to wipe all of my saved password and bookmarks. After fresh windows install, I signed into my account and figured out that all of my bookmarks are gone. It happend for the second time. I have a mobile device running firefox which is lincked to my account. It's also gone there. How can I fix it or restore my data?

Asked by Kyrylo 2 months ago

Answered by FredMcD 2 months ago

Lost Bookmarks

My PC (running Windows 10) crashed and when I restarted I'd lost all of my bookmarks plus I was prompted to create a new user profile. I'm running Firefox 89.0.1 I've tri… (read more)

My PC (running Windows 10) crashed and when I restarted I'd lost all of my bookmarks plus I was prompted to create a new user profile. I'm running Firefox 89.0.1 I've tried following the information to find and restore my bookmarks but when I try this all Firefox prompts me is to import from another browser platform (which I don't use). Any ideas?

Asked by gppoulton 3 months ago

Last reply by FredMcD 3 months ago

  • Solved

deleted all my tabs and bookmarks

This new 'update' has just caused me to lose all my tabs and bookmarks. The new version is c**p and it is awful. I went to the page to install the previous version I like… (read more)

This new 'update' has just caused me to lose all my tabs and bookmarks. The new version is c**p and it is awful. I went to the page to install the previous version I liked and worked perfectly and when I installed I now have none of my tabs and bookmarks. My pc is nearly unusable and I am now out of business until I can get them back if I can. It will be months to try to get back to where I was and will never get all of what I had. Is there any way to fix this? I need help immediately.

Asked by helpful55 3 months ago

Answered by gsfc12 3 months ago

PASSWORDS AND LOGINS NOT SAVING FROM DAY TO DAY

Following the latest Firefox update, my computer no longer saves passwords or logins from day to day. I have checked all the settings all of which are as they should be.… (read more)

Following the latest Firefox update, my computer no longer saves passwords or logins from day to day. I have checked all the settings all of which are as they should be. I have also cleared my cookies and browsing history but it makes no difference, when I log in the following day none have been saved. Please help - I am at my wits end.

Asked by jill.sumbler 3 months ago

Last reply by jill.sumbler 3 months ago

Cannot open Firefox because "Firefox Profile Missing or Unavailable." But I did find it in my Library. Using MacBook Pro, High Sierra

Suddenly! Cannot open Firefox because of the error message: "Firefox profile missing or unavailable." I found the profile in my Library. Looked for internet advertised "… (read more)

Suddenly! Cannot open Firefox because of the error message: "Firefox profile missing or unavailable."

I found the profile in my Library.

Looked for internet advertised "Firefox profile manager," but could not find it. Only one I could find was obsolete.

Thank you.

Asked by Rob 4 months ago

Last reply by cor-el 3 months ago

Firefox crashed, updated and I lost ALL session data

Hi guys, do I assume correctly, that if after-crash update to 89.0 wiped clean my sessionstore-backups folder, I've lost all my 50+ tabs forever? Firefox crashed, I start… (read more)

Hi guys,

do I assume correctly, that if after-crash update to 89.0 wiped clean my sessionstore-backups folder, I've lost all my 50+ tabs forever? Firefox crashed, I started it and it opened with no tabs, like a new installation. I immediately went to sessionstore-backups folder and found that Firefox wiped it, created new empty recovery.jsonlz4 and recovery.baklz4 files and no other files are there (no, there are no alternative profiles in my Firefox directory).

I tried to recover deleted files using Disk Drill, however they seem to be corrupt, because the History Scrounger is not able to decode them. Does anyone have any other ideas, or is this it and I just have to move on? It was on my work laptop, so recovering the tabs would be extremely helpful and would save me lots of time and possibly some trouble too.

Thank you, Sam

Asked by whisper. 3 months ago

Last reply by whisper. 3 months ago

firefox update wiped out all bookmarks and history!

how do I restore history and bookmark files? I have Linux mint 17.7.1 Rebecca. There was a message that there was three updates waiting (one of which was from Firefox).… (read more)

how do I restore history and bookmark files? I have Linux mint 17.7.1 Rebecca. There was a message that there was three updates waiting (one of which was from Firefox). I got the message all three downloaded successfully and I was "up to date". My normal boot up screen was now replaced with a firefox info screen. All bookmarks and history disappeared. I am not familiar with Linux so if there is a restore to prev fix I would be grateful for a step by step fix. This same thing happened on my windows 7 os when I got an update message but that was a simple fix of just restoring to previous day. The Firefox version that is the latest offending # 78.7.1

Thank you rocketguy333@hotmail.com

Asked by rocketguy333 4 months ago

Last reply by cor-el 4 months ago

Lost logins and passwords after restart (88.0.1)

After hard reboot firefox successfully restored session, all bookmarks and settings are intact, but all saved logins and passwords are gone! Mozilla Firefox(88.0.1 (64-b… (read more)

After hard reboot firefox successfully restored session, all bookmarks and settings are intact, but all saved logins and passwords are gone! Mozilla Firefox(88.0.1 (64-bit)) for Ubuntu (18.04.5 LTS) Is there a way to restore them? The only "Old Firefox Data" available is 2 years old which is not acceptable.

Asked by anna.zaychenko 4 months ago

Last reply by anna.zaychenko 4 months ago

Lost all my password

Hello folks I hope everyone is doing good :) I 'refreshed' firefox as suggested. The guidance suggested that all my logins and passwords would be preserved but when I c… (read more)

Hello folks

I hope everyone is doing good :)

I 'refreshed' firefox as suggested. The guidance suggested that all my logins and passwords would be preserved but when I check the Logins and Passwords all have been cleared. I was able to find key4.db file in the Old Firefox Data folder created after the refresh but I couldn't find the second required file "logins.json" to recover my logins succesfully.

Any suggestions or advice?

Thanks

Asked by sotsaner 4 months ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 4 months ago

Firefox has deleted all history inexplicibly. Did not update, nor refresh.

My firefox default page suddenly got scrambled. Top sites got completely reset and my highlights were changed to seemingly random pages. I checked my history for the page… (read more)

My firefox default page suddenly got scrambled. Top sites got completely reset and my highlights were changed to seemingly random pages. I checked my history for the pages listed in highlights and they were pages I had visited on the 25th of January, which is not recent. They also seemed to not update when I visit new sites which it usually does. I then noticed the history does not have any entries newer than 25th of January. And going to new pages does not get registered in the history.

I restarted in troubleshooting mode and history started to register again, but now it has deleted everything in my history. Logged in accounts and passwords seem to be unaffected. Same for bookmarks.

What happened? How can I fix this? Can I regain my lost history?

I tried an idea I read where renamed places.sqlite to places.sqlite.old and places.sqlite.corrupt to places.sqlite.corrupt which restored the situation to the first situation, where the history is frozen at 25th of January and does not update.

Asked by dogmar45 4 months ago

Last reply by cor-el 4 months ago

usernames and passwords disappeared

Never had this happen so it freaks me out a little. I was making a purchase on ebay and my username and password didn't come up automatically as they always to. I wen… (read more)

Never had this happen so it freaks me out a little. I was making a purchase on ebay and my username and password didn't come up automatically as they always to. I went to my online email and the same thing. I was afraid to log in to anything thinking that maybe someone had hacked firefox or something and had set something up to get my information. Or does this happen sometimes and there is nothing to it? Or did some link mess up all of a sudden and it can be fixed? If so, how? Or do I just have to re-log in to everything and have it save them all over again? Hope this isn't to confusing but I'd appreciate any help. thanks

Asked by pdsimdars 4 months ago

Last reply by FredMcD 4 months ago

Firefox lost all my logins

Firefox lost all my logins/passwords. This happened last year and now it happens again. I've tried to find the old logins.json file and of course it does not work with it… (read more)

Firefox lost all my logins/passwords. This happened last year and now it happens again. I've tried to find the old logins.json file and of course it does not work with it. It is empty. I'm using linux and there is no problem with any antivirus, it is simply a Firefox 'classical' error!

WHY is this happening? What is in the mind of the programmer responsible for this error? I can't understand why is he unable to keep a single file intact?

Why Mozilla is blaming the user for not having a backup. Firefox is messing this file, not the user! Why don't you fix Firefox and stop blaming the user? Why don't you simply FIX THE PROBLEM? You are "working on it" for years. Is it rocket science to JUST LET THE FILE ALONE?

Asked by ogv41564 4 months ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 4 months ago

Bookmarks where are they

Hello, My computer crashed and my windows profile is gone. I made new profile and now my firefox profile and bookmarks are missing Typed about:profiles but don't see anyt… (read more)

Hello,

My computer crashed and my windows profile is gone.

I made new profile and now my firefox profile and bookmarks are missing Typed about:profiles but don't see anything but the one I'm using now

-Erkki

Asked by emannikk 5 months ago

Last reply by FredMcD 5 months ago

  • Archived

Lost Passwords.

Four crashes the past couple of days but two today. Lost all passwords in Save My Password and Lockwise appears to be blank. I upgraded to v87.0, but after the crashes. D… (read more)

Four crashes the past couple of days but two today.

Lost all passwords in Save My Password and Lockwise appears to be blank.

I upgraded to v87.0, but after the crashes.

Do not want to switch profiles. I have them saved on a doc, but it is tedious. Would not import to Lockwise.

Save Password is NOT saving passwords, either.

Thank you.

Asked by CiaoBella1 6 months ago

Last reply by CiaoBella1 6 months ago