Firefox keeps crashing after update

Hello everyone, Firefox seems restarting lately after update of various extensions and plugins. It all started after I updated some extensions. I don't know why, it keep… (read more)

Hello everyone, Firefox seems restarting lately after update of various extensions and plugins.

It all started after I updated some extensions. I don't know why, it keeps repeating itself (probably already a dozen times, didn't count them but it happens very often). Firefox crashes, the bug report window appears shortly after, I try to send the report, but it says error, by clicking on "Details" the text I posted in the Troubleshoot Information appears, but I don't know where to look at to solve it, obviously.

I tried clearing cache, disabling updates for extensions, switching to default theme and other workarounds from similar threads I've found... like scanning the PC or memory for spywares, etc. no threats were found, even the least dangerous ones (shown in green with minimum level of risk, like cookies) were fixed but firefox keeps restarting as describing. I've also changed some configuration in about:config as stated in similar topics but I can't remember which ones, they just didn't work.

Further info: Firefox version 128.6.0 esr (32 bit) Windows 10 (64bit) HP Intel i5 PC 8 GB RAM Integrated video card

The problem seems occurring more often when I'm typing or when I click into text boxes, but it also happens randomly when I leave firefox in the background. I'm honestly clueless.


Thank you in advance for any help

Asked by emanuelepepi86 3 weeks ago

I am watching a video site, and it keeps cutting out.

Sometimes it restarts and sometimes it doesn't. I have tried all the gizmos like deleting my cache and things but to no avail. It used to work alright. Please help! … (read more)

Sometimes it restarts and sometimes it doesn't. I have tried all the gizmos like deleting my cache and things but to no avail. It used to work alright. Please help!

Asked by Tony Wilkinson 1 month ago

Issue with high disk usage - \Mozilla\xul.dll after wake from hibernate

Win7x64p, FF 115.18.0esr (64-bit) When I power on my Dell E6440 from hibernate (& restart?), with or without some small portable apps running -Total Commander, notep… (read more)

Win7x64p, FF 115.18.0esr (64-bit) When I power on my Dell E6440 from hibernate (& restart?), with or without some small portable apps running -Total Commander, notepad. I have to wait (sometimes 5 minutes or more) before I can use without significant lag. HDD LED full-on. If I start up FF while disk usage is very high, sometimes 1 core of CPU gets stuck at 100%. Sleep & wake resets this. Watching in Resource Monitor \Mozilla\xul.dll using high disk B/sec & HDD LED full on, when HDD LED returns normal xul.dll disk read activity drops to 0 or near.

Is a FF service/process reading its stored data?(via xul.dll) or something. Looking for any ideas to troubleshoot.

I'm not having any issues with FireFox running, just this process making PC unusable after wake-up. Thanks

Asked by Tonigau 2 months ago

Yahoo webpage (as Home Page upon launch or Home button) Doesn't Load Properly, Frequently Freezes

For years I've used My Yahoo as my homepage when I first launch a browser like Firefox. However Yahoo changed it recently so it goes to a general Yahoo page. Not happy wi… (read more)

For years I've used My Yahoo as my homepage when I first launch a browser like Firefox. However Yahoo changed it recently so it goes to a general Yahoo page. Not happy with that as it has way too much information on the page (which may be part of the problem). I can't enter info for Google search. If I try to reload the page there seems to be no response, or after a bit I'll see the spinning wheel. I've had to Force Quit more times than I can count, which also doesn't seem to generate a report for Mozilla each time. I use a VPN (Mullvad) but even if it's switched off the problem persists. I use a MacBook Air with Sequoia 15.1.1 as the OS. I have Firefox set in Troubleshoot mode at the moment and the pages I need, like Google search, work just fine, like they would normally. Still having the problem as of 1-14-25 at 11:30 AM MST.

Asked by hbeach 3 weeks ago

Fire fox stops responding (message from Fire fox) when I am trying to download files off of my email

Firefox stops responding(the message from Fire fox) during my attempts to download files from my personal email. This freezes up my computer and I have to (Ctl-Alt-delete… (read more)

Firefox stops responding(the message from Fire fox) during my attempts to download files from my personal email. This freezes up my computer and I have to (Ctl-Alt-delete) to regain control of my computer. Every time I try to download, this occurs. I can choose print (the file) and this works. Fire fox should not be stop responding?

Asked by George Langston 3 weeks ago

Updates

I am having problems accessing Firefox the first time in the morning. I suspect it is a wi-fi issue but other feedback asks me to check i have the correct, updated versio… (read more)

I am having problems accessing Firefox the first time in the morning. I suspect it is a wi-fi issue but other feedback asks me to check i have the correct, updated version of Firefox on my Mac desktop. Are there simple (I am not gifted in these matters!) steps I should follow to check this?

Asked by mikeshawcraignair 3 weeks ago

firefox signifficantly slower since latest update

Since the latest update my firefox seems to have trouble loading video and streaming resources. Browsing through youtube shorts it would not let me scroll down by using t… (read more)

Since the latest update my firefox seems to have trouble loading video and streaming resources. Browsing through youtube shorts it would not let me scroll down by using the mousewheel or have a delay of 3 secons from time to time. changing to the downarrow to view the next short made me hit an invisible wall at about 200 shorts. browsing twitch also leads to signifficant delays of several seconds until any click action is performed. one time it even crashed so i decided to clear the browser cache and restart my pc. is there a new way the temporary data is stored in the new version? i have 32 GB of RAM and lots of free disk space so that shouldn't be the issue. Firefox used to have no issues whatsoever in older versions regarding videos and streams.

Asked by jack.co 1 month ago

tab crash

I have read a number of reports of tab crashing, which I have continually. Running 133.0.3 (64-bit) on Win 11 Home 23H2. Very inconsistent crashes, sometime will open n… (read more)

I have read a number of reports of tab crashing, which I have continually. Running 133.0.3 (64-bit) on Win 11 Home 23H2. Very inconsistent crashes, sometime will open new tabs other times it will crash. I have reinstalled no change. I ran refresh, no change and now when I open Firefox I get a message to restore windows. I can't seem to get that message to go away. Any suggestions, especially about the opening message? I have used FF for years and am almost at the point of switching to Chrome. As an aside, also have problems on some websites processing information/orders when using Firefox. No problem when I switch to Chrome. Thanks in advance......

Asked by 1robertaltic 1 month ago

Last reply by 1robertaltic 1 month ago

speed

A few days ago, something happened to the Firefox browser. The speed is simply terrible, sites are loaded for several minutes. Reinstalling does not help. Other browsers … (read more)

A few days ago, something happened to the Firefox browser. The speed is simply terrible, sites are loaded for several minutes. Reinstalling does not help. Other browsers work fine.

Asked by stonegrav 1 week ago

Last reply by stonegrav 1 week ago

  • Solved

Firefox not loading any websites

I have just installed Firefox on a new iMac, running MacOS 15.2. Firefox will not load any of the websites I have tried, whereas Safari and Chrome do. I have cleared the … (read more)

I have just installed Firefox on a new iMac, running MacOS 15.2. Firefox will not load any of the websites I have tried, whereas Safari and Chrome do. I have cleared the History and also set "No proxy" but loading still fails.

Asked by Colin Bird 1 month ago

Answered by Colin Bird 1 month ago

firefox crashing in Ubuntu 20.04.6 LTS

Subject: Assistance Required for Frequent Firefox Crashes on Ubuntu Dear Developer Team, I am facing persistent issues with Firefox crashing on my Ubuntu PC, and the pr… (read more)

Subject: Assistance Required for Frequent Firefox Crashes on Ubuntu

Dear Developer Team,

I am facing persistent issues with Firefox crashing on my Ubuntu PC, and the problem has been ongoing for the past 40–50 days. Despite multiple attempts at troubleshooting—including uninstalling and reinstalling Firefox, clearing all caches, and other measures—the issue remains unresolved.

I’ve noticed that Firefox works for a few days after reinstallation, but then problems begin to surface, such as a half-screen display. Eventually, after restarting the PC, the browser starts crashing again.

Could you please investigate this matter urgently and provide a resolution? Additionally, I would appreciate it if you could clarify whether this might be related to a RAM issue or some other underlying cause.

Looking forward to your assistance.

Best regards, zimmi

Asked by singhzimmi95 1 month ago

Last reply by singhzimmi95 1 month ago

Firefox freezing up when trying to save images using save image as feature

When saving images from websites using the save image as feature, Firefox will freeze up and not register any mouse click or anything instead making a ding noise every ti… (read more)

When saving images from websites using the save image as feature, Firefox will freeze up and not register any mouse click or anything instead making a ding noise every time is register a mouse click. This will continue for like 30 seconds before it becomes normal then it will repeat this for every image. How can I solve this?

Asked by Burak 1 month ago

Last reply by aodgizmo 1 week ago

firefox slow to start/load

For the last day I've been having a problem with FF slow to load. I've tried the troubleshoot mode with little change. When it does load I can have problems with certain … (read more)

For the last day I've been having a problem with FF slow to load. I've tried the troubleshoot mode with little change. When it does load I can have problems with certain web sites loading e.g. Youtube, MSNBC, AOL mail etc. It's never consistent. The cache is clean and I've saved all the relevant cookies, I checked my internet provider and they are having no problems and I don't seem to be having any internal hdw issues e.g. ethernet cable connections etc. I reinstalled FF-not a clean install and seemed to help for a time. Do I have any options other than a refresh? I don't seem to be having the same issues with Edge or Chrome. All W11 updates are current. I look forward to anyone's comments.

Asked by arejfour 1 week ago

Last reply by arejfour 1 week ago

I like firefox...now I get "That doesn't look right" when I click on its icon as I have for 10+ years. I try to download firefox, and you idiots will not allow a simple procedure to do so. Why?

I like firefox...used it two to three times a week for over ten years...Now when I click on the icon on my menu, I am greeted by the ansurb: "That doesn't look right." … (read more)

I like firefox...used it two to three times a week for over ten years...Now when I click on the icon on my menu, I am greeted by the ansurb: "That doesn't look right." When I try to download Firefox, it will not down load...why are you idiots doing this to your own product?

Asked by Rick Harter 1 month ago

Last reply by Rick Harter 1 month ago

Firefox extremely slow on youtube with just like 10-20 tabs

I tried all common troubleshooting steps: deleting cache reinstalling different settings turning off adblocker/vpn disabled efficiency in task manager and set it permanen… (read more)

I tried all common troubleshooting steps: deleting cache reinstalling different settings turning off adblocker/vpn disabled efficiency in task manager and set it permanently to off in FF

I used to have 1000+ tabs in 2016 no issue. I had problem in past with Firefox using 100% CPU which now it is not using only like 50, but memory is getting full 89% i use also large page file on ssd. Problem is even when i restart firefox it is slow with low RAM usage! SO that's not it! Even 5 tabs sometimes it is slow!

It is so damn slow it drives me crazy! I tried also Quantum in past when Firefox has 100% CPU usage bug and it was only tiny bit better but still caused 100% CPU usage!

All other browsers are anti user cannot even stop Autoplay literal terrorist Firefox is only normal browser unfortunately performance compare to 2016 got absolutely abysmal! I had this problem even in-between reinstals of OS so it doesn't seem it is me. I play demanding games no issues on my PC...

Asked by empleat 1 month ago

Last reply by markwarner22 1 month ago

FireFox Error

Hello, Hopefully this is something that can get answered quickly. These past few days I have not been able to use FireFox on my laptop. It doesn't seem to be a wifi c… (read more)

Hello,

Hopefully this is something that can get answered quickly. These past few days I have not been able to use FireFox on my laptop.

It doesn't seem to be a wifi connection issue because other browsers work and other devices are connected just fine.

I also tried opening FireFox in the "troubleshoot" mode, but I am still receiving the same errors. I would appreciate any help I can get on this issue.

Below is a screenshot of the error I keep receiving.

Thanks,

- Samuel

Asked by Samuel Ferrer 3 weeks ago

Last reply by Samuel Ferrer 3 weeks ago

Firefox is continuously restoring an outdated and month old crash session

I'm currently on build 134.0.2 (64-bit), no extensions enabled. I've tried starting the browser in troubleshoot mode. I've wiped and uninstalled Firefox, which worked whi… (read more)

I'm currently on build 134.0.2 (64-bit), no extensions enabled. I've tried starting the browser in troubleshoot mode. I've wiped and uninstalled Firefox, which worked while I was NOT signed into my mozilla account. My .*lz4 files are fine when the browser are open but I've noticed as soon as I close it they are overwritten with the outdated session file. Considering this has happened when I log in into my other laptop, I'm presuming this is a Mozilla account synchronization issue. I may be looking at a red herring and would appreciate any guidance. Is there any fix or setting I am capable of doing?

Asked by Omar 1 week ago

FF slow

I'm very frustrated with FF. It's running slow. Downloads are slow etc. I've tried everything that FF has recommended up to and including "refresh" with no effect. It's … (read more)

I'm very frustrated with FF. It's running slow. Downloads are slow etc. I've tried everything that FF has recommended up to and including "refresh" with no effect. It's getting to the point I'm considering not using FF. Does anybody have any suggestions?

Asked by arejfour 3 days ago

Last reply by arejfour 1 day ago