Firefox weird acting when uses GPU acceleration, and this results in a low frame rate on any GPU-demanding page (bug)

So, i have a laptop, with integrated cpu graphics (Intel UHD) and discrete gpu (RTX 3060), first times when i set in Windows settings to use Firefox powerful gpu, it just… (read more)

So, i have a laptop, with integrated cpu graphics (Intel UHD) and discrete gpu (RTX 3060), first times when i set in Windows settings to use Firefox powerful gpu, it just won't, i tried restarting browser but i forgot that i have opened private tab, so i not restarted browser. So, on any pages like WebGL Aquarium, i have pretty low fps, in comparison to other browsers (like Microsoft Edge or Google Chrome). Then, after i see that tab, i closed it, and after restart i got my fps, but.. still lower than other browsers, on WebGL Aquarium with 30k fishes, Firefox max fps is around 35, but on Chrome is around 70 (two times faster). I found one page that shows gpu that uses for acceleration, and it shows pretty weird information in Firefox. https://kdashg.github.io/misc/webgl/low-power.html So, in Chrome it says like "Nvidia RTX 3060 Mobile GPU", and when i choose integrated gpu for this browser in windows, it says like "Intel UHD GPU", but, in Firefox, on first tries it said same, but when i got discrete gpu acceleration, it says that i have "Nvidia Geforce GTX 980". I was like, what? Where it did come from? This explains why I have a fps two times lower but who will explain to me why this gpu is here? I tried to change all acceleration settings in browser, but when i just disabled any acceleration, still shows GTX 980 what is more weird than if it just shows like nothing or Intel GPU, cause is disabled but still uses hardware acceleration, but no matters if i let Firefox use recommended performance settings or set to use acceleration when is available, it shows GTX 980. I think it's about a bug, or something? I can't say that's Windows problems, drivers, or any other thing, cause, other browsers don't act like this, and i just don't have GTX 980 in my laptop on side with RTX 3060 and Intel GPU, anyone even know that laptop like this exists? Screenshot don't wanna upload here so i decided to place it on imgur. https://imgur.com/pyMZQr0

Asked by j3nnyaid 2 months ago

Last reply by TyDraniu 2 months ago

can't open firefox due to another version running

when I start firefox, it tells me the old one is running and to close it. i hit the close button and keep getting the same message. I have uninstalled firefox and reins… (read more)

when I start firefox, it tells me the old one is running and to close it. i hit the close button and keep getting the same message. I have uninstalled firefox and reinstalled it and keep getting the same problem.

Asked by james.easley1954 5 months ago

Last reply by cor-el 5 months ago

Youtube interface horribly laggy/not accepting input.

I have had this issue for a couple weeks now with youtube. When running in a private tab it will frequently not accept input for something like 10 seconds at a time. Play… (read more)

I have had this issue for a couple weeks now with youtube. When running in a private tab it will frequently not accept input for something like 10 seconds at a time. Playback works totally fine, no real stuttering or lag in the video, but pressing pause will generally take significant time to actually pause. This is true of all other inputs including keyboard commands, clicking on links, right click, etc. It seems to have a rolling window where inputs are accepted because if I wait for clicking play to work I can also quickly change the volume or right click a link. It'll even accept the input if I'm in a different window (like if I hit play then click over to my second monitor). This doesn't seem to happen in a normal window, only private. All other firefox tabs work totally fine with none of this lag, nor do I see any other issues on my computer. I haven't noticed any spikes in hardware usage nor am I using anywhere near all of my PC's resources.

I'm only running 2 extensions I think would interfere here (ublock origin and enhancer for youtube) and I've tried running with them disabled to no effect. All my extensions are up to date, as are my browser and OS, this has persisted through restarts (though it seems to take some time to come into effect after a restart). I've tried disabling hardware acceleration and clearing the cache.

So yeah, no idea what's wrong. It's not like unusable, just really annoying. Thanks to anyone that helps.

Asked by joebobmm 5 months ago

Last reply by TyDraniu 5 months ago

I am unable to add my own wallpaper for the new tab in nightly while my friend is able to.

He said its down to some update which for some reason I dont have but in the attached image, he is able to add his own wallpaper in nightly but I am not for some reason. … (read more)

He said its down to some update which for some reason I dont have but in the attached image, he is able to add his own wallpaper in nightly but I am not for some reason. Would love some support

Asked by carbengenshin 3 months ago

Last reply by TyDraniu 3 months ago

Getting Firefox to work with Dell iDRAC 7.

I am trying to access iDRAC 7 on a Dell Poweredge R520. On version 133.0.3 I get a An error occurred during a connection to 192.168.1.20. PR_END_OF_FILE_ERROR. I know tha… (read more)

I am trying to access iDRAC 7 on a Dell Poweredge R520. On version 133.0.3 I get a An error occurred during a connection to 192.168.1.20. PR_END_OF_FILE_ERROR. I know that the problem is that Firefox stop supporting older versions of TLS. So I choose to also install an older version of Firefox (43.0). On that version I get a The page you are trying to view cannot be shown because the authenticity of the received data could not be verified error. I used to have no problems accessing iDRAC 7. Has anyone else been able to resolve this problem?

Asked by revcoyote 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Firefox 134.0.1(64bit) sluggish on Fedora 40

Was prompted for various system updates including apps(Firefox). Performance has been very sluggish. At some points, it feels like I'm browsing on dialup. I have a 1GB … (read more)

Was prompted for various system updates including apps(Firefox). Performance has been very sluggish. At some points, it feels like I'm browsing on dialup. I have a 1GB connection from my ISP.

Not sure if this is a Firefox issue or in conjunction with the other system updates.

Asked by FM 4 months ago

Last reply by jonzn4SUSE 4 months ago

Firefox connection slow to other websites

For about the last month, if I click on a link in an email or on a website that should connect to another website, there's a long delay in reaching that second site. This… (read more)

For about the last month, if I click on a link in an email or on a website that should connect to another website, there's a long delay in reaching that second site. This did not happen before. The delays are intolerable and do not occur on Chrome, for example. I prefer to use Firefox, but I feel I have no choice but to use Chrome instead. Can my issue with Firefox be fixed? Thank you for considering this issue.

Asked by massen 1 month ago

Last reply by pg_78 1 month ago

Graphic glitches with v.135.0.1

Since updating to version 135.0.1 last night, all kinds of interactive maps have been loading like the pictured attached below. Even maps in pdf aren't properly loading, … (read more)

Since updating to version 135.0.1 last night, all kinds of interactive maps have been loading like the pictured attached below. Even maps in pdf aren't properly loading, loading black pages. Everything works completely fine in all my other browsers.

Asked by FireFoxFan1 3 months ago

Last reply by TyDraniu 3 months ago

memory usage

Is this a bug or config problem? Occasionally, FF (Linux desktop) starts using a lot of memory. I kill tabs (sometimes it is OK to kill YouTube or X, sometimes not) Eve… (read more)

Is this a bug or config problem?

Occasionally, FF (Linux desktop) starts using a lot of memory. I kill tabs (sometimes it is OK to kill YouTube or X, sometimes not)

Eventually it starts impacting the system using so much memory. I terminate the FF instance. Often. More often than not. There is a separate task still running and I get the "Firefox is still running" when I try to restart. I then kill the remaining FF task via the OS or the process monitor. Then FF restarts.

Is this an issue with addons (I am running very few - uBlock Orign, and Privacy Badger and Cookie AutoDelete. Are the only ones active most of the time) Or is it an actual bug with garbage collection, and tasks getting away? Or is it an OS issue?

Asked by DebraBk 2 months ago

Last reply by jonzn4SUSE 2 months ago

Enabling Netskope breaks Firefox

Hi Team, When we enable Netskope, all the searches breaks (specifically with Google Search Engine). It takes about 2 to 3 mins to do the first search, after which it con… (read more)

Hi Team,

When we enable Netskope, all the searches breaks (specifically with Google Search Engine). It takes about 2 to 3 mins to do the first search, after which it continues to work normally.

Furthermore, facebook takes too long to load (~4mins).

The netskope support team has asked us to make a few changes in about:config: 1. network.http.http3.enabled 2. QUIC protocol 3. network.udp.enabled

None of this works and even if it works, the problem is we have about 1500 devices.

Are there any reported issues ? And is there anything that we are missing ?

Asked by sohanvaradai 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Unable to get to any website afterrupdating to Firefox version 137.

I recently updated my Firefox browser from version 136. to version 137. and after the update I was unable to get online to any website I tried and Firefox would freeze an… (read more)

I recently updated my Firefox browser from version 136. to version 137. and after the update I was unable to get online to any website I tried and Firefox would freeze and crash, generating a crash report that Mozilla probably didn't get because firefox couldn't send it. Safari was working, as was Chrome, so I know it wasn't a network issue. I cleared the cache and tried again and still nothing. I then uninstalled Firefox and reinstalled it from the Mozilla website, (had to use Safarii to get the Mozilla website) and still could not get to any websites. I'm on a Mac runnning OS 15.3.2 and I have a bootable backup of my machine that still had a copy of Firefox v 136 which i reinstalled on my mac and it works. What can I do to update to 137?

Asked by sfsherman 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

my search ingine is crashing everytime and I have troble accesing website I have added to my favorite.

The image I uploaded is all I am getting. I even got on line one on one with my McAfee and they got on my computer. I need help guys. Is not just browse, I am also having… (read more)

The image I uploaded is all I am getting. I even got on line one on one with my McAfee and they got on my computer. I need help guys. Is not just browse, I am also having issues accessing the website I know my account has been compromise. All I did different is add 2 adds on that were recommended by Mozilla and I removed them but it looks like the damage was already done.

Asked by Ceci Monroe 2 months ago

Last reply by Eric Robertson 2 months ago