Showing questions tagged: Show all questions

I keep getting signed out of Google

I keep getting signed out of my Google account whenever I close Firefox. I switched the Enhanced Tracking Protection to Standard, and I do not delete my cookies when I cl… (read more)

I keep getting signed out of my Google account whenever I close Firefox. I switched the Enhanced Tracking Protection to Standard, and I do not delete my cookies when I close Firefox. I even tried to disable the Purge Trackers option but this didn't help either. I have some dev-tools extensions installed + Adblock and Decentraleyes. It does not solve my problem if a disable them too. Would really appreciate anyone's insight.

Asked by gajidix793 4 months ago

Last reply by cor-el 4 months ago

Miguel Ángel López lozano

Cuando quiero ingresar a Netflix a través de firefox en un celular android, ingresa normal a la interfaz pero cuando le doy clic para reproducir una película o serie me s… (read more)

Cuando quiero ingresar a Netflix a través de firefox en un celular android, ingresa normal a la interfaz pero cuando le doy clic para reproducir una película o serie me saca de la plataforma...con un mensaje que dice netflix.com/clearcookies. Cabe indicar que ingreso a la página web haciendo uso de la opción "sitio para computadoras" y no tengo problema es ver Prime video, HBO Max, Disney plus, Star Plus, appletv plus y Paramount plus

Asked by lopezmiguel320 3 months ago

Last reply by TyDraniu 3 months ago

Cookies on allowed websites

Hi there, I have configured Firefox to remove cookies after closing it. At the same time, I have added some webs that I usually use as exceptions, allowing to remember co… (read more)

Hi there, I have configured Firefox to remove cookies after closing it. At the same time, I have added some webs that I usually use as exceptions, allowing to remember cookies in those. However, I have the following question: if I reject all cookies except for the mandatories ones in a website that I added to my "remember list", does that mean that future entrances in that web will be with only essential cookies?

As an example, if I mark https://www.bbc.com/ as cookies, and the first time I enter I reject all non-essential cookies, next times I enter in the bbc will I be navigating with only the cookies I accepted on this first entrance? Or allowing a site automatically accepts all cookies?

Thank you very much on advanced.

Asked by rdemedrano 3 months ago

Last reply by zeroknight 3 months ago

Firefox logging out of sites when I exit the tab

Recently I have run into an issue where any site I am logged into will not save that I am logged into that site if I close the tab or window. For example, if I am logged … (read more)

Recently I have run into an issue where any site I am logged into will not save that I am logged into that site if I close the tab or window. For example, if I am logged into YouTube, exit the tab, and open the same site in another tab, I then have to log into my account again.

I have tried this solution already: https://support.mozilla.org/bm/questions/1342460, to no success.

Asked by gamegirlie8 3 months ago

Last reply by cor-el 3 months ago

logging in to costco.ca

when I try to go to Costco.ca i get the error message saying the page isn't redirecting properly because of refusal to accept cookies. How do I accept the cookies so tha… (read more)

when I try to go to Costco.ca i get the error message saying the page isn't redirecting properly because of refusal to accept cookies. How do I accept the cookies so that I can log into Costco.ca? (I can log into Costco.ca using other browsers, just not Firefox)

Asked by opalring 3 months ago

Last reply by zeroknight 3 months ago

ensure that each new window work separately and doesn't store cache

I am having some issues and hope to get help from the community when I open a new window and log in to www.somesite.com. and then I open another window[private] and log … (read more)

I am having some issues and hope to get help from the community when I open a new window and log in to www.somesite.com. and then I open another window[private] and log in to www.somesite.com i would prefer that it doesn't get me the login from the first window.

tried changing numerous settings but still i keep getting the same login from the first window.

I've attached a screenshot of how it should look like

Asked by johny dep1 3 months ago

Last reply by zeroknight 3 months ago

Special saving question

I have a number of Firefox windows opened with numerous bookmarks opened on each of them. Can I save them in such a way that, when I have to restart my computer, they wil… (read more)

I have a number of Firefox windows opened with numerous bookmarks opened on each of them. Can I save them in such a way that, when I have to restart my computer, they will automatically re load?

Jim Birke

Asked by jimbir 3 months ago

Last reply by cor-el 3 months ago

cache not fully clearing

When I type the first letter of a certain site, the full site automatically comes up but the old index page is used (www) not the new index page of the site (without www)… (read more)

When I type the first letter of a certain site, the full site automatically comes up but the old index page is used (www) not the new index page of the site (without www) so the site never comes up. The site is https://www.zeninthezone.com/ I've cleared cache cookies and history to no avail.

Asked by Shayn De Mur 4 months ago

Last reply by cor-el 4 months ago

Saved logins does not work on youtube

I switched from chrome to firefox like 2 days ago. Everything went good, but every time i go to youtube it does not remember my login. I have to click the login button an… (read more)

I switched from chrome to firefox like 2 days ago. Everything went good, but every time i go to youtube it does not remember my login. I have to click the login button and use my phone to confirm the login. Afterwards i get send to an error page only saying "something went wrong". If i click the login button again it suddenly works and i can use my youtube like i used to on Chrome. I use my google account for youtube. Every other login works just fine Reddit, Disney+, Twitch, Prime. I Cleared all my cookies and history and even reinstalled Firefox. only youtube still has this problem. I even added the youtube and google login page to the saved logins. Does someone can offer any help ?

Asked by daniel 4 months ago

Last reply by zeroknight 4 months ago

I keep getting signed out on gmail.

So the whole issue started when I couldn't share a video on my community tab because it kept giving me the error message "enable google.com for cookies". I click accept a… (read more)

So the whole issue started when I couldn't share a video on my community tab because it kept giving me the error message "enable google.com for cookies". I click accept a few times it didn't work. Then I went to cookies- extensions and enabled both youtube and google in it, didn't work. I deleted my cookies and data and tried again. I had to sign up to all my google accounts. Still it didn't fix the issue I kept getting the same error. Then I went to the enhanced cookies settings went to customs and chose the option "cookies from unvisited sites" This fixed the community tab issue. I shared my video and then went back to settings and set the standard enhanced tracking protection. I got signed off my gmail and google accounts I signed up again and closed the browser.

When I came back my google and gmails are signed out again but my accounts still signed in my youtube for some reason. I keep getting signed off on google but not youtube. I don't have the "Delete cookies and site data when Firefox is closed" option enabled. IT IS DISABLED.

HOW DO IT FIX IT? I don't want to keep signing in every time also I don't wish to reinstall firefox. PLEASE HELP

Asked by leon47648 4 months ago

Last reply by cor-el 4 months ago

Clearing cookies/cache data continuously for one domain/website

How to continuously reset history cookies/cache for one website. Is there a way to continuously clear cookies and cache data for one domain or website? Or reworded, a w… (read more)

How to continuously reset history cookies/cache for one website.

Is there a way to continuously clear cookies and cache data for one domain or website? Or reworded, a way to not record cookies or cache data for one domain or website?

I have managed to find the article to clear cookies and cache data for the domain but have not been able to find out how to do this continuously without having to go into the settings each time to clear this history.

Kind regards

Asked by alexandrajspence 5 months ago

Last reply by Terry 5 months ago

YouTube third-party cookies (Bug report)

This issue seems to only occur when I try add videos to a playlist via the following. Login>studio.youtube.com>content>playlists>selectlist>EDIT in YOUTU… (read more)

This issue seems to only occur when I try add videos to a playlist via the following.

Login>studio.youtube.com>content>playlists>selectlist>EDIT in YOUTUBE> 3 dots>add videos - issue emerges Work-around in Chrome.

Can add to playlist from the video if option (3 dots>save) is there.

Asked by EdE Edwards 5 months ago

Last reply by zeroknight 5 months ago

Slow loading time

Hi, My website page takes around 5-6 seconds to load. Is it because of retrieving data at the backend of is there any other reason like plugins? I tried in incognito mod… (read more)

Hi,

My website page takes around 5-6 seconds to load. Is it because of retrieving data at the backend of is there any other reason like plugins? I tried in incognito mode as well. Its speed is good in other explorers.

Please guide.

Kr. Malik

Asked by Malik Ahmad Ali 5 months ago

Last reply by zeroknight 5 months ago

nsandi.com asks for cookie permissions on every page despite accepting cookies on previous pages.

nsandi.com asks for cookie permissions on every page despite accepting cookies on previous pages. I raised this with them and they said it was because I am using an unsu… (read more)

nsandi.com asks for cookie permissions on every page despite accepting cookies on previous pages.

I raised this with them and they said it was because I am using an unsupported OS, I am using Ubuntu 22.04.3 LTS and FF 117.0 (64-bit) - which they do support.

If I use a different browser, Opera One(version: 102.0.4880.40) on the same machine it is not a problem.

Is there anyway I can make this work correctly using FF?

Asked by 4chrisamitchell 5 months ago

Last reply by zeroknight 5 months ago

Use of third party software by Firefox during a secure session on my banking website

Firefox browser briefly showed a notification that a different domain was being used in the cookie opt-out process during a secure session on my bank's website. That doma… (read more)

Firefox browser briefly showed a notification that a different domain was being used in the cookie opt-out process during a secure session on my bank's website. That domain is evidon.com. Does Firefox use Evidon sofware?

Asked by Bryan Jefferson 5 months ago

Last reply by jonzn4SUSE 5 months ago

I need help enabling cookies at a gaming website

I have tried to make sure cookies are enabled at BigFish.com website but I have probably made things worse or did it wrong. Both problems follow me around and please und… (read more)

I have tried to make sure cookies are enabled at BigFish.com website but I have probably made things worse or did it wrong. Both problems follow me around and please understand I have also been in contact with BigFish techs but I am not getting far in any solution.

I was told to clear the browser cache which I have done both for Firefox and BigFish but I can detect no difference at all. I am still told at the BF website that cookies are needed in order for me to enter.

I am at my wits' end with this and at my age of 83 I feel like I am rushing on that downhill slide much more quickly due to this problem. I feel that I have made some error in my wildly clicking around but I don't always understand the terminology exactly.

If anyone knows how to explain this to me in perhaps easy steps I would be most appreciative.

Thank you,

Gail

Asked by naturepreserve4 5 months ago

Last reply by cor-el 5 months ago