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  • Archived

Secure Connection Failed + SEC_ERROR_REUSED_ISSUER_AND_SERIAL when accessing google

It's been a while now since I randomly started getting the above problem. I've tried the solutions described here: https://cheapsslsecurity.com/blog/troubleshoot-secure-c… (read more)

It's been a while now since I randomly started getting the above problem. I've tried the solutions described here: https://cheapsslsecurity.com/blog/troubleshoot-secure-connection-failed-error-firefox/ I've stopped the Kaspersky Internet Security, I've installed and re-installed Firefox, I've tried editing/deleting the damn security ceritficates, mothing worked. And nothing of Firefox's help pages... helped either.

I'm using the latest Firefox, latest KIS version, all the drivers are up-to-date, system (Win 7 64-bit) runs perfectly with no error whatsoever, same for the Inetrnet connection. At this point I'm just about ready to flush Firefox down the drain because of this frustrating problem. It will probably go away after restarting the system, but I don't want to do this at Firefox's notice whenever it feels like it. I just want it to go away period.

Since it looks like it's impossible to attach a simple .jpeg to this message (file keeps loading forever), here's the full text of the error: "Secure Connection Failed An error occurred during a connection to www.google.com. You have received an invalid certificate. Please contact the server administrator or email correspondent and give them the following information: Your certificate contains the same serial number as another certificate issued by the certificate authority. Please get a new certificate containing a unique serial number. Error code: SEC_ERROR_REUSED_ISSUER_AND_SERIAL The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem."

Side note: very funny having to confirm this question by checking my gmail address... which I can't access because of the reasons stated above.

Asked by Rork 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Why do I get a connection failure error for add-ons?

Every time I select a privacy/security add-on like Ghostery or AdbloclPlus I get an internet connection failed notice. Why can'i install these add-ons? I can do it with… (read more)

Every time I select a privacy/security add-on like Ghostery or AdbloclPlus I get an internet connection failed notice. Why can'i install these add-ons? I can do it with EDge but not with Firefox.

Asked by PAL96815 2 years ago

Last reply by James 2 years ago

  • Archived

"This Connection is Untrusted" ssl_error_bad_cert_domain security.frontier.com

Every day around 9:30 PM, browsing the web becomes impossible. nearly every site I visit brings up a This Connection Is Untrusted page. I have tried using different brows… (read more)

Every day around 9:30 PM, browsing the web becomes impossible. nearly every site I visit brings up a This Connection Is Untrusted page. I have tried using different browsers and Different Devices. Even my 3DS doesn't work. This has lead me to believe that the problem is either with the modem or my service provider. I checked the certificate of Google via chrome://pippki/content/exceptionDialog.xul, and it read ISSUED TO Common Name (CN) security.frontier.com Organization (O) security.frontier.com and when I checked it now, it reads ISSUED TO Common Name (CN) www.google.com Organization (O) Google Inc I don't know what fixes this problem since the problem stops at different times. It started around when I installed AVG, so I tried uninstalling it, but the problem didn't stop. While I'm fairly certain the problem isn't related to Firefox, this is one of the sites that I am able to visit when this problem occurs. I have tried manually adding the exception so I could bypass the Untrusted Connection page, but the page never loads and the next time it happens, the page is there again anyway.

Asked by gemeral 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

Why can't I access my bank account on your site?

Tried to access my online bank account from your website but got a message that it's not a secure site. I called my bank who told me that it's because of one of your upda… (read more)

Tried to access my online bank account from your website but got a message that it's not a secure site. I called my bank who told me that it's because of one of your updates. How can I fix this issue? I can access my account from other sites, just not yours.

Asked by majean19 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

After update to 60.0.2(64 bit) get "Secure Connection Failed" and "Error code: SSL_ERROR_RX_RECORD_TOO_LONG" messages

Firefox automatically updated itself and installed "Firefox Quantum" 60.0.2 I see - 64 bit - on Windows 10 on a Dell laptop. Never had this problem before - but when load… (read more)

Firefox automatically updated itself and installed "Firefox Quantum" 60.0.2 I see - 64 bit - on Windows 10 on a Dell laptop.

Never had this problem before - but when loading Ebay pages, the main body of the advert page fails to load and the full message I get instead is below - I've tried switching the proxy settings to "No proxy" or "Use system settings" and sometimes page loads correctly once but then it fails again! Have cleared cache/cookies, have refreshed, have restarted ...

Very frustrating and this is about to lead me to give up finally on Firefox and move to Chrome.

"Secure Connection Failed

An error occurred during a connection to vi.vipr.ebaydesc.com. SSL received a record that exceeded the maximum permissible length. Error code: SSL_ERROR_RX_RECORD_TOO_LONG

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by UKbasedbrit 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

SSL peer cannot verify your certificate. Error code: SSL_ERROR_BAD_CERT_ALERT

I receive this error message when trying to access a military course online. I have tried everything I can think of to troubleshoot this, including your online suggestion… (read more)

I receive this error message when trying to access a military course online. I have tried everything I can think of to troubleshoot this, including your online suggestions. Please help me to disable this error message and get past it. I trust the website I'm going to, https://ellc.learn.army.mil. I don't need anything protecting me from this .mil website that's required for my work. I sent in this question before, and got no response. Please help.

Asked by tylerius8 3 years ago

Last reply by cor-el 2 years ago

  • Archived

Secure Connection Failed

I'm still getting the "Secure Connection Failed" error on various sites. Only in Firefox. Internet Explorer and Chrome both load the sites correctly. Tried to connect to… (read more)

I'm still getting the "Secure Connection Failed" error on various sites.

Only in Firefox. Internet Explorer and Chrome both load the sites correctly.

Tried to connect to https://www.ghacks.net/2016/12/19/remove-g-button-android-keyboard/

  An error occurred during a connection to www.pcmag.com. Peer received a valid certificate, but access was denied. Error code: SSL_ERROR_ACCESS_DENIED_ALERT
  The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
  Please contact the website owners to inform them of this problem.

Restarting in safe mode does not fix the problem.

Changing security.tls.version.max and security.tls.version.min to 0 and restarting does not solve the problem.

Trying with a new profile with no extensions or other changes from the default had no effect.

Firefox 56.0b7 (64-bit) for Windows.

Asked by PeterSteinberg 2 years ago

Last reply by RedSilverfish 2 years ago

  • Archived

Firefox doesn't recognize my ssl. It did previously?

I installed an SSL certificate on my website. Firefox recognized it previously and all was well. Now it says my site is not secure in the upper address bar, and it also … (read more)

I installed an SSL certificate on my website. Firefox recognized it previously and all was well. Now it says my site is not secure in the upper address bar, and it also doesn't play the sites music?...Ran Malwarebytes....nothing....ran security essentials.....nothing....any ideas?

Asked by Photo10758 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

lost password no new passwords

since after Firefox 59. All my existing passwords have gone awol (settings passwords blank) and no new passwords are being prompted to be added even if I enter them in we… (read more)

since after Firefox 59. All my existing passwords have gone awol (settings passwords blank) and no new passwords are being prompted to be added even if I enter them in websites. (also wierdly since 59.01 it keeps a restart message in the help even though i have updated

Asked by Garlic 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

How to allow security exceptions for sites that don't allow exceptions

I'm not able to access certain sites do to missing "Add Exception" button. I have tried all the suggestions, like modifying about:config, resetting firefox completely, an… (read more)

I'm not able to access certain sites do to missing "Add Exception" button. I have tried all the suggestions, like modifying about:config, resetting firefox completely, and deleting appData.

1) Other browsers work fine 2) The corporate VPN or security software is probably creating certificate problems. Asking them to change is not an option 3) I don't care if the site is well-maintained or not, I need to access it. 4) I don't plan on logging into any websites or sharing any data. 5) If Firefox really can't do this, then I need to use a different browser

I don't care about security here. The sites I want to access are just public pictures and videos, and I don't plan on logging in.

An example is embedded videos from Twitter.com. I'm not able to access them.


Any help?

Asked by troyofearth 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

Bypass the "Secure Connection Failed" error?

Hello! My partner is unable to access the following secure site via Firefox 55.0.3: https://mdlandrec.net/main/ He receives the error message: "Secure Connection Failed. … (read more)

Hello!

My partner is unable to access the following secure site via Firefox 55.0.3: https://mdlandrec.net/main/

He receives the error message: "Secure Connection Failed. The connection to the server was reset while the page was loading." (Full error message screen shot attached.)

Meanwhile, I am able to access the site with no problem, using the same version.

The error message suggests I contact the site owners, which is not possible. The site is a state government site and the owners are not responsive. I cannot wait for this problem to resolve itself. Is there any way to bypass this security so that my partner's Firefox can access the site?

Thank you! BenGW

Asked by BenGW 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Ever since the update on 9th May 2018, Firefox doesn't work properly, keeps freezing, crashing and refuses to connect to websites.

I can't open google docs, I can't visit the bank website - every page either freezes and crashes Firefox of simply won't even connect saying everything is an insecure con… (read more)

I can't open google docs, I can't visit the bank website - every page either freezes and crashes Firefox of simply won't even connect saying everything is an insecure connection.

Asked by Chez301 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Random Secure Connection Failed Errors

I run https://www usufans.com and recently I've been getting complaints from some of my Firefox users that they are getting Secure Connection Failed errors. The errors ar… (read more)

I run https://www usufans.com and recently I've been getting complaints from some of my Firefox users that they are getting Secure Connection Failed errors. The errors are random and don't seem to be affecting everyone. I am able to replicate it on my machine but it's not everytime I load a page. Sometimes a page will load and sometimes it won't. I've tried in Firefox 57 and 58 both and neither of those versions have the issue at all. As soon as Firefox updates to the latest version the problem immediately comes back. The SSL certificate is from my host and every SSL test I try shows that it's installed properly. The problem doesn't exist in Chrome, IE, or Edge and it doesn't show up in earlier versions of Firefox. It looks like there have been similar issues in the past but none of the solutions have worked. Any ideas?

Asked by provoaggie 1 year ago

Last reply by Shadow110 1 year ago

  • Archived

Firefox constantly crashing on YT with no crash reports?

please help, my husbands mozilla keeps crashing constantly on youtube and it wont give us a reason as to why. ive already had him check and make sure his sutem was up to … (read more)

please help, my husbands mozilla keeps crashing constantly on youtube and it wont give us a reason as to why. ive already had him check and make sure his sutem was up to date, as well as check the crash reports but there arent any!? im so confused right now and the window that firefox keeps popping up crashing any youtube video is firefox has stopped working, any suggestions? oh, and also ive had him dissable all plug in’s and extentions then activate them all one by one to just see if any of them where the issue, no luck.. thank u, -Sprinkles<3

Asked by Sprinkles91 1 year ago

Last reply by WestEnd 1 year ago

  • Archived

网站文件被认为是危险文件,申诉无效?

我所在公司的网站受到过攻击,被火狐浏览器列为诈骗网站。现在网站已经恢复,但其中有些文件的 URL 依然被提示为诈骗网站。为了正常访问,实际上我已经改变了文件的URL。但那些 URL 我不希望被提示为诈骗网站。 根据页面提示“安全信息由 Google Safe Browsing 提供”,但是谷歌浏览器也启用了安全检查,却没有对相同链接提示风… (read more)

我所在公司的网站受到过攻击,被火狐浏览器列为诈骗网站。现在网站已经恢复,但其中有些文件的 URL 依然被提示为诈骗网站。为了正常访问,实际上我已经改变了文件的URL。但那些 URL 我不希望被提示为诈骗网站。 根据页面提示“安全信息由 Google Safe Browsing 提供”,但是谷歌浏览器也启用了安全检查,却没有对相同链接提示风险信息。我申诉过程中,曾收到 StopBadware Team<contact@stopbadware.org> 给我回复邮件,声明我的网站没有被列入黑名单。 我想问题还是在火狐浏览器这里,到底是依据什么,直到现在依然把我的网站列为诈骗网站,我很困惑。 被提示风险的链接有多个,这里列出一个:https://www.acorninternationalgroup.com/wp-includes/js/jquery/jquery.js?ver=1.12.4

请尽快帮我解决问题,我已经申诉了很长时间

Asked by qiaoyu.jerry 1 year ago

Last reply by cor-el 1 year ago

SEC_ERROR_REUSED_ISSUER_AND_SERIAL

On saturday our global sertificate expired and we renewed it a bit late. Now Firefox users cant visit our site, seeing this error message. Secure Connection Failed. … (read more)

On saturday our global sertificate expired and we renewed it a bit late. Now Firefox users cant visit our site, seeing this error message.

   Secure Connection Failed. 
   Please contact the server administrator or email correspondent and give them the following information: Your certificate contains the same serial number as another certificate issued by the certificate authority. Please get a new certificate containing a unique serial number.
   
   Error code: SEC_ERROR_REUSED_ISSUER_AND_SERIAL 
   
   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. 
   Please contact the website owners to inform them of this problem.

Unfortunately the only way to fix it we found is deleting the whole profile, deleting the sertificates themselves does not work for us. It is very difficult for our users to do it. Can you please help us with this problem?

Asked by ryavina 2 days ago

Last reply by Pallavi kumari 1 day ago

  • Archived

this connection is untrusted

dear sir, i have watch guard firebox for controlling websites accessing and i have configured deep inspection for HTTPS site. for access these sites i have provide self s… (read more)

dear sir,

i have watch guard firebox for controlling websites accessing and i have configured deep inspection for HTTPS site. for access these sites i have provide self signed CA certificate to internet users. and also i have imported the certificate in trusted root authority of Firefox on the system of internet users.

but when they open HTTPS sites Firefox not use self signed CA certificate and shows these errors (This Connection is Untrusted ).

please help?


regards rahul parmar

Asked by rahulparmar 5 years ago

Last reply by guigs 5 years ago

  • Archived

Disable "Your connection is not secure" for IP Addresses

Need to bypass or add a temporary exception for these certificate automatically that are self-signed by Dell for any IP address I visit with my private, internal IPs star… (read more)

Need to bypass or add a temporary exception for these certificate automatically that are self-signed by Dell for any IP address I visit with my private, internal IPs starting with 196x range. I do not want add them using the "permanently store this exception" option as Dell updates the SSL (re-generates them) often and I get other errors using this method.

Tried: https://support.mozilla.org/en-US/questions/1176926

Restarted FF, didn't work.

Running: 59.0.2 (64-bit)

Asked by ChadZ 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Discrepancy in SSL certificate owner for: https://www.t-mash.ru. Blink/WebKit: O="Tekhnologii i Mashiny" LLC; Gecko: O=\"Tekhnologii i Mashiny\" LLC?

What may be the root cause of discrepancy in SSL certificate owner for: https://www.t-mash.ru? Blink, WebKit, EDGE: O="Tekhnologii i Mashiny" LLC; Gecko: O=\"Tekhnologii … (read more)

What may be the root cause of discrepancy in SSL certificate owner for: https://www.t-mash.ru? Blink, WebKit, EDGE: O="Tekhnologii i Mashiny" LLC; Gecko: O=\"Tekhnologii i Mashiny\" LLC; Backslashes shown while using Gecko engine. Certificate has been reinstalled, not solved. CA issuer claimed problem is in browser itself.

Asked by StepanSerdyuk 2 years ago

Last reply by Denis Lisogorsky 1 year ago