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locked out of a bookmarked account since an attempted hack some weeks ago

Since there was an attempted hack a few weeks ago that firefox interrupted I have been unable to access my electric utility account. I tried working through the company t… (read more)

Since there was an attempted hack a few weeks ago that firefox interrupted I have been unable to access my electric utility account. I tried working through the company trying to sign in to no avail even after changing id's and passwords numerous times. They told me they have done all they can at their end. I really would like to talk to someone who can help me. I'm 73 years old and do use my computer that often and am not really computer savvy. If you can help me, my phone number is [phone number]. I really hope to hear from somebody soon.

Asked by coolgrandma 12 hours ago

Last reply by cor-el 7 hours ago

Cleaning bookmarks

I keep going to library - click on bookmarks i want to remove then go to organize and delete.. then a few minutes later all bookmarks I removed show back up!! tyring to g… (read more)

I keep going to library - click on bookmarks i want to remove then go to organize and delete.. then a few minutes later all bookmarks I removed show back up!! tyring to get rid of duplicates and ones that aren't of interest any more.

SOOO Frustrated I have done this several times and they just keep coming back

Asked by Avifichman 1 day ago

Last reply by FredMcD 1 day ago

I can not bookmark since the last damned ff update!!

Almost every time ff updates, which seems to be almost every two weeks, things I have carefully arranged in my menus, etc; get messed up and I have to spend days fixing … (read more)

Almost every time ff updates, which seems to be almost every two weeks, things I have carefully arranged in my menus, etc; get messed up and I have to spend days fixing things. I am an information researcher and now can not bookmark anything!!! The bookmark icon, the little star at the top of page, is still there, BUT IT NO LONGER HAS THE "BOOKMARK THIS PAGE" option. It has only the 'show bookmarks' option and some other stuff. So how do I bookmark pages???!!! Please stop with the useless constant poorly thought thru 'updates'.

Asked by shonatrill 1 day ago

Last reply by cor-el 1 day ago

Bookmaks makes multiple copies of same link

When I open the Bookmarks file I find that Firfox has made multiple links of the same bookmark. Evan after I delete the extra links Firefox just makes more of the same no… (read more)

When I open the Bookmarks file I find that Firfox has made multiple links of the same bookmark. Evan after I delete the extra links Firefox just makes more of the same nookmarks again. I looked in the forum but could not find an answer to my problem. The image attached shows some of the multiple bookmarks.

Asked by kampas 1 day ago

Last reply by cor-el 1 day ago

I had bookmars and I was sign in

hello I had bookmarks and I was sign in, then I reinstall my windows system after that i install firefox sign in no bookmarks. Why I don't have bookmarks when I sign in c… (read more)

hello I had bookmarks and I was sign in, then I reinstall my windows system after that i install firefox sign in no bookmarks. Why I don't have bookmarks when I sign in can you help me please

Asked by bestexperiments18 2 days ago

Last reply by Seburo 2 days ago

Firefox Browser

When asked to REFRESH Firefox and I did, the definition of refresh did not mean remove all my bookmarks. Evidently it did to Firefox people. NOW my accumulated bookmar… (read more)

When asked to REFRESH Firefox and I did, the definition of refresh did not mean remove all my bookmarks. Evidently it did to Firefox people. NOW my accumulated bookmarks over the past 5 years or so are ALL GONE. Is there a way to get them back? You do not believe how mad I am right now.

Asked by decastro.jnp 3 days ago

Last reply by FredMcD 3 days ago

how do I delete the mobile bookmarks folder on PC firefox bookmarks

how do I delete the mobile bookmarks folder on my PC Firefox bookmarks??? i need a permanent solution ... i did see some archived solution but there 47 comments and they … (read more)

how do I delete the mobile bookmarks folder on my PC Firefox bookmarks??? i need a permanent solution ... i did see some archived solution but there 47 comments and they don't work and they don't say what the answer was, only that it was the solution ... i need an answer for stupid people. i tried going to about:config and selecting false for show mobile bookmarks but it keeps coming back and it wont even let me move it some where else ... do i really need to use a different browser because of this?

Asked by rudy3106 3 days ago

Last reply by cor-el 3 days ago

Lost all bookmars and history

Hi, I lost all my bookmarks and history after a firefox update. I saw that other people had the same problem. Even though I followed their instructions, I don't seem to a… (read more)

Hi,

I lost all my bookmarks and history after a firefox update. I saw that other people had the same problem. Even though I followed their instructions, I don't seem to able to restore them. Does anybody know what I could do next, please?

Thank you! M

Asked by milenafratini 5 days ago

Last reply by FredMcD 4 days ago

corrupted/broken bookmarks

I need help. I have a number of old bookmark files saved and I am not able to get the saved files to load. I try to load these and they come up as text. no active or clic… (read more)

I need help. I have a number of old bookmark files saved and I am not able to get the saved files to load. I try to load these and they come up as text. no active or clickable links. I really need to get this issue fixed as I am trying to locate certain things and don't recall where I originally located them online. Can someone maybe call me and see if they can help me. I will explain in further detail then. Thank you so much.

Asked by ted.lease 6 days ago

Last reply by FredMcD 6 days ago

Safefrom.net bookmark problem

Hi, everyone, I'm pretty new around here. I installed Savefrom.net helper and it installed an addon and a bookmark in my browser. Then I uninstalled it from my PC and uni… (read more)

Hi, everyone, I'm pretty new around here. I installed Savefrom.net helper and it installed an addon and a bookmark in my browser. Then I uninstalled it from my PC and uninstalled the addon. But the bookmark is still there. Everytime I close and reopen Firefox it is stays there and it's pretty annoying tbh. I tried starting in Safe Mode and two antivirus programs (Malwarbyte and Avast). No help. What can I do?

Asked by jalalgurbanov 1 week ago

Last reply by cor-el 1 week ago

Bookmarks Toolbar

After the last update { Version 84.0b1 (64-bit) } when i add a bookmark in the bookmarks folder ,the folder appears in the Bookmarks toolbar items how can i remove it ? … (read more)

After the last update { Version 84.0b1 (64-bit) } when i add a bookmark in the bookmarks folder ,the folder appears in the Bookmarks toolbar items how can i remove it ?

Asked by Konstant Man 1 week ago

Last reply by cor-el 1 week ago

In English:

In English: I got Firefox 83.0 - the update took place a few hours ago. Now I noticed that all the folders in my "Symbolleiste" (symbol bar?) in the third row of my Firef… (read more)

In English: I got Firefox 83.0 - the update took place a few hours ago. Now I noticed that all the folders in my "Symbolleiste" (symbol bar?) in the third row of my Firefox window are empty! The folder names are still there as before the update, but with no contents any more. Please fix this massive mistake. I don't want to loose all my Bookmarks in the symbol bar due to this update! In German: Ich habe Firefox 83.0 - der letzte Update erfolgte for wenigen Stunden. Nun stelle ich fest, dass die Inhalte der Ordner in meiner Symbolleiste leer sind: Die Ordner in der Symbolleiste bestehen zwar noch wie vor dem Update, aber die Ordner sind leer. Bitte korrigieren Sie diesen massiven Fehler. Ich will nicht durch den Firefox-Update alle meine Bookmarks in den Symbolleisten verlieren!

Asked by achim19 1 week ago

Last reply by cor-el 1 week ago

problem deleting bookmark

I have a bookmark on my bookmark toolbar, that when I open the bookmark has no highlighted star to allow me to choose to remove it. I open the entire bookmark list and it… (read more)

I have a bookmark on my bookmark toolbar, that when I open the bookmark has no highlighted star to allow me to choose to remove it. I open the entire bookmark list and it doesn't even show in the bookmarks list. How can I delete this off my bookmark toolbar? It's like it doesn't exist but it's front and center showing up. It does work and go to a valid web page. But I don't want it on the toolbar. And can't find a way to get rid of it. I've cleared cache, restarted, updated, etc. Nothing works.

Asked by Pamela 2 weeks ago

Last reply by jscher2000 2 weeks ago

Bookmarks & Passwords from damaged Windows login

I used some software that damaged one of the Windows user accounts (a local account, not a Microsoft one). I can no longer open Firefox to export the bookmarks. However, … (read more)

I used some software that damaged one of the Windows user accounts (a local account, not a Microsoft one). I can no longer open Firefox to export the bookmarks. However, from another Windows login I am able to access the profile files, where a page on this site (https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data) says they are stored. I copied both folders to the desktop of the other user account. Now, how can I get Firefox to access the data in those files? I would like the passwords especially, but also the bookmarks if possible. I'm willing to open an entirely new user account on the computer, if that is required, and deposit the files there (I'll probably end up doing that anyway; the user account they came from is damaged beyond repair, and the one I'm using now is for business, not my personal use).

Asked by mrs.reynoso 2 weeks ago

Last reply by FredMcD 2 weeks ago

i used copyed the fire fox datebase (passwords and bookmarks) into extra hard drive then i formated me primere drive and pest the files its not working !

im was on linux manjaro and fedora and i did some thing bad (idk ) to fedora and it doesn't want work (fedora) sooo i copy the files of the bookmarks from manjaro and fed… (read more)

im was on linux manjaro and fedora and i did some thing bad (idk ) to fedora and it doesn't want work (fedora) sooo i copy the files of the bookmarks from manjaro and fedora (https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data) into extra drive and formated the drive that fedora + manjaro was in and installed mint 20 and iv tryed to pest the files from the extra drive and returns me errors in firefox (the files didn't worked ) what should i do

Asked by radwanemad2006 2 weeks ago

Last reply by cor-el 2 weeks ago