Videos will play the audio content but no video in both Facebook and Youtube

Since the last update videos will no longer play correctly. The video starts and I can hear the audio but I see no video. The content is there. If I hover over the playin… (read more)

Since the last update videos will no longer play correctly. The video starts and I can hear the audio but I see no video. The content is there. If I hover over the playing time bar at the bottom of the video I can see stills of what would be that part of the video but no video as it plays. Same thing happens in You tube.

Asked by karenap54 1 day ago

Last reply by cor-el 1 day ago

How do I get Firefox from downloading PDF files

I use to click on PDF files and they would open and not download to my download folder. Well now every time i click on a PDF file it downloads it. I have tried every opti… (read more)

I use to click on PDF files and they would open and not download to my download folder. Well now every time i click on a PDF file it downloads it. I have tried every option in settings/general/apps and they still download in a folder. So I thought I would try MS edge and it does the same thing. Is it not the browser and was it in a MS update? It has never done this before. I don't want all these PDF files downloaded!

Asked by Steve Baker 5 days ago

Last reply by pilotbum 2 days ago

Passwords

My browser updated and I seem to have lost all of my saved passwords. I signed in but none of them seem to be saved. Not sure how to get them back or where they went. Is … (read more)

My browser updated and I seem to have lost all of my saved passwords. I signed in but none of them seem to be saved. Not sure how to get them back or where they went. Is there a way to recover or find them?

Asked by panaderoo.tb 1 week ago

Last reply by ExileFox 5 days ago

'Use autoscrolling' and 'Enable DRM' settings keep being unset

Lately, Firefox unchecks the 'use autoscrolling' and 'play DRM-controlled content' options sometimes (but not every time) when it starts. Other settings don't seem to be … (read more)

Lately, Firefox unchecks the 'use autoscrolling' and 'play DRM-controlled content' options sometimes (but not every time) when it starts. Other settings don't seem to be affected. It does seem to unset both at once, never one or the other at a time.

I have begun using Firefox routinely on two computers, both signed into the same sync profile. My best guess is that maybe one profile is overwriting the other? Both of these options are set on the second system, but maybe there's something going wrong with the sync?

Thanks, Patrick

Asked by patrickking 5 months ago

Last reply by cor-el 3 days ago

"Forms and Autofill" section is missing from the Settings page (the Privacy... page)

Hi all. I've been having a problem with Firefox (version 100.0) where the entire "Forms and Autofill" section is missing from the Settings page (the Privacy... page). And… (read more)

Hi all. I've been having a problem with Firefox (version 100.0) where the entire "Forms and Autofill" section is missing from the Settings page (the Privacy... page). And of course since that's missing, the corresponding features don't work either. Specifically, I'm trying to get the browser to save my address and credit card info.

I've dug into this quite a bit with no luck. I've tried disabling all extensions. I believe it's supposed to work with native functionality and not require an extension.

I've looked at these articles:

https://support.mozilla.org/bm/questions/1220110 https://support.mozilla.org/en-US/questions/1315704 https://support.mozilla.org/en-US/questions/1324732 https://support.mozilla.org/en-US/kb/firefox-doesnt-save-web-form-entries https://support.mozilla.org/en-US/kb/automatically-fill-your-address-web-forms https://wiki.mozilla.org/Firefox/Features/Form_Autofill

...which led me to verify that these settings are set correctly in about:config :

dom.forms.autocomplete.formautofill = true extensions.formautofill.available = on extensions.formautofill.creditCards.supported = on extensions.formautofill.creditCards.available = true extensions.formautofill.creditCards.enabled = true extensions.formautofill.creditCards.supportedCountries = US,CA,GB,FR,DE (I'm in the US) extensions.formautofill.addresses.supported = on extensions.formautofill.addresses.enabled = true extensions.formautofill.addresses.supportedCountries = US,CA extensions.formautofill.creditCards.hideui = false

The "about:policies#active" page says "The Enterprise Policies service is inactive", which I believe is the correct response.

The "Remember search and form history" setting is enabled.

On "about:support", the "Internationalization & Localization" items are all set to "en-US".

I don't know what else to look for. Very aggravating. Does anyone know how to make this work? It was working for me under Mint just a week ago, but I just switched to Manjaro in the last few days and I'd certainly like to avoid wiping my machine clean again.

Thanks for your help.

---scott

Asked by Scott Thomason 6 hours ago

Last reply by cor-el 5 hours ago

the "SWIFT SELECTION" extension

I use this extension, which I believe is supplied by Mozilla...... When i'm in a Google Sheet, and try to change the font size in a cell, "SWIFT SELECTION" pops up, and s… (read more)

I use this extension, which I believe is supplied by Mozilla...... When i'm in a Google Sheet, and try to change the font size in a cell, "SWIFT SELECTION" pops up, and shortly after that, the google sheet pops an error msg: UNABLE TO LOAD FILE.....RELOAD

Asked by stevefisher99 7 hours ago

Last reply by Dropa 7 hours ago

Bookmarks have disappeared after Firefox update

Today I opened firefox and all my bookmarks were gone. I am still sign up with my account, but nothing is showing up. Tool bar is empty. If I do restore in manage bookmar… (read more)

Today I opened firefox and all my bookmarks were gone. I am still sign up with my account, but nothing is showing up. Tool bar is empty. If I do restore in manage bookmarks it doesnt have anything to restore it from. I dont know what to do, please help.

Asked by sandgirl108 7 hours ago

Last reply by Dropa 7 hours ago

Video glitch with h264 codec

Hi When using addons such as "Enhancer for Youtube" (with the h264 option on) or "h264ify", after watching videos for a while, they start loading with a visual glitch tha… (read more)

Hi

When using addons such as "Enhancer for Youtube" (with the h264 option on) or "h264ify", after watching videos for a while, they start loading with a visual glitch that fixes itself after some seconds. It looks like if the image was blackwashed. It doesn't happen if I disable those addons, but videos don't look as good without them.

Example of the glitch

Any ideas of why it happens?

Asked by gschile 7 hours ago

Last reply by Dropa 7 hours ago

Old themes

Hi there! My Firefox crashed for some reason and I decided to re-install it. Prior to re-installing I had an older theme from older versions of Firefox installed. It was… (read more)

Hi there!

My Firefox crashed for some reason and I decided to re-install it. Prior to re-installing I had an older theme from older versions of Firefox installed. It was the pink one of the themes you could choose from the "Application menu" (literal translation from German, the system language I'm using). With the new version installed, I somehow cannot find the old themes anymore. I was wondering if there could be any way of using the old themes in the new version? Thank you for your time in reading this request.

Sincerely, Nikola

Asked by dj111niko 7 hours ago

Last reply by Terry 2 hours ago

start up popup unwanted

Hi, Could someone tells me how to deactivate the startup popup upon each firefox start which says (translated) "thanks this is 100th version of firefox, start navigation"… (read more)

Hi, Could someone tells me how to deactivate the startup popup upon each firefox start which says (translated) "thanks this is 100th version of firefox, start navigation", or is it to stay until the 1000th annniversary ? Thanks

Asked by web55 8 hours ago

Last reply by Seburo 6 hours ago

Concentration mode or 2 tabs Firefox mode for Windows.

Dear Community, (developers) A question for concentration. For a long time now I have lacked, and I am sure I'm not alone, one important function. It is to support the m… (read more)

Dear Community, (developers)

A question for concentration. For a long time now I have lacked, and I am sure I'm not alone, one important function. It is to support the mode (browser version) with just 2 tabs.

You can develop products based on marketing analysis or you can be humanly and make good design for people.

Be more human, browser and product developers. You need to help users today. Be one of the first to provide a reasonable palette of solutions to maintain focus. This is the future.

Either Mozilla will do it, or someone else will.

Respectfully to Mozilla, your faithful, patiently waiting for real solutions user.


PS. Needs official solutions that will be under the control of all the private settings, good graphics and that I will trust. No one wants little-known apps from the store.

Asked by wanderer457 10 hours ago

Last reply by Dropa 9 hours ago

Firefox won't open

Firefox stopped working. If you open task manager, it shows there but you can't end the process. If you try to open it again, it just shows it's open again. I've tried al… (read more)

Firefox stopped working. If you open task manager, it shows there but you can't end the process. If you try to open it again, it just shows it's open again. I've tried all the troubleshooting steps and nothing works. I uninstalled it and reinstalled it but the problem is still there. I have found that I can open it if I run my laptop in safe mode with network, but it won't run in normal mode. I have a new laptop and want to move all my Firefox data there. But if it won't open, I can't move it.

Asked by billycarr80 10 hours ago

Last reply by RobertJ 44 minutes ago

Update to foxfire and logins and passwords are gone and I cannot add them back in

Two day ago the update wiped out my logins and passwords but not bookmarks I added them from google but they do not save I have reinstalled current an past versions but … (read more)

Two day ago the update wiped out my logins and passwords but not bookmarks I added them from google but they do not save I have reinstalled current an past versions but it will not hold any logins or passwords in memory

[email removed from public]

Asked by jaysea5413 10 hours ago

Last reply by Dropa 6 hours ago

Firefox crashing with message that it crashed do you want to refresh?

bold textFrefox crashes all the time. It will only stay on for a minute or less. Here at the crash reports: bp-16364c4a-bb88-4485-844d-4c9df0220518 5/18/2022, 3:42 PM … (read more)

bold textFrefox crashes all the time. It will only stay on for a minute or less. Here at the crash reports:

bp-16364c4a-bb88-4485-844d-4c9df0220518 5/18/2022, 3:42 PM View bp-130cc286-180e-47cc-aadf-bd0c90220520 5/20/2022, 11:45 AM View bp-613e1b08-4864-4be4-af7b-152870220520 5/20/2022, 11:45 AM View bp-eb5ae08e-e8a9-4a7c-bdbc-50d620220520 5/20/2022, 11:45 AM View bp-968e71e5-246d-4620-a1d8-14d740220520 5/20/2022, 11:45 AM View bp-0991490c-58e7-4d1a-b394-9da250220520 5/20/2022, 11:45 AM View bp-cd1748ad-55e5-4ffb-a4d9-ab1bb0220520 5/20/2022, 11:45 AM View

Asked by allenshe 11 hours ago

Last reply by cor-el 6 hours ago