Firefox Support Forum

Hi,

I have a question.

I just spent about 6 hours marking up a 39 page form using PDF editor. It worked great, but I’d like to know if I’m able to save my progress. I may want to make edits or changes to the PDF but don’t want to start completely over.

Is there an option to save the PDF in its current state so I can make changes or edits in the future?

I’m able to save the PDF as a PDF but I cannot find an option to save it for future use or edits.

Would like to know. Thank you

My Firefox recently updated to version 124.0.2. Afterwards my taskbar shortcut broke, so I pinned a new one manually (right-clicked Firefox in start menu > open file location.) When I opened Firefox it had reset the primary profile to be default, so I changed it back to my BetterFox profile. Since then I've run into several oddities, such as Firefox crashing when it's running in the background, getting an error saying "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window," when I try to open it, invisible shortcuts in my taskbar(see image) and my bookmark visibility resetting from always to only in new tab every time I start up Firefox. Please help me.

Currently, I use Firefox version: 116.0.2 on Ubuntu 20.04.6 LTS.

I encountered a phenomenon like this:

• When I logged in to the application, in the tab I was working on, the Firefox session memory was lost (don't open new tabs)

What is the cause of this phenomenon? How can I fix it?

Once updated Firefox all old tabs didn't open ( and it was not possible to restore them anymore). So I'd like to restore all old tabs of yesterday session. Really important for my work. Looking forward to hearing from you asap. Regards, Orlando.

With the update to 115.10.0esr my bookmarks that were on the left hand side of the screen are gone. When I look at bookmarks there are a few, but I had multiple folders for different subjects, I do not find. I would like to have the procedure to return my bookmarks back to the left hand side of the screen with all of my bookmarks, bookmark folders, and other bookmarks like it was prior to the update. Thank you for help, Steve Zimmerman

I'm new to firefox and would like to set cloudflare for DNS over HTTPS but there seems to be an issue. If I set it to NextDNS the connection stays active. But if I set it to cloudflare it goes inactive with the error (NS_ERROR_NET_TIMEOUT_EXTERNAL). I tried setting a custom DNS to OpenDNS and got the same error.

I'm running Manjaro Linux if that make a difference.

The story is when I accidentally clicked on a sick video, YouTube start to recommend me similar sick videos.

So my question is how does YouTube get my identity?

I'm not logged in. my profile is actually a snapshot, so when I restart Firefox, it go back to the snapshot. I even restarted my ISP router to get a new IP address. This did not work.

Only when I create a new profile with "firefox -P" does YouTube start to see me as a new person.

So how does YouTube identify my Firefox profile? I don't think it's in the https request headers. Weird.

I simply want to use a password to open Firefox. I don't want to set up Firefox sync. How can I set up a simple password as permission to open Firefox without accessing sync?

When I use the `--search` CLI option, Firefox searches the supplied term in a new window.

I want it to open itself in a new tab instead, so I tried out the following combination of CLI options:

``` $ firefox --new-tab --search "example" ```

Firefox does search for the given term, but it opens itself in a new window instead of a new tab, thus ignoring the `--new-tab` option.

Am I doing something wrong?

I reset a computer, deleting all my files. I want to use, as I do elsewhere, Firefox as my browser. And though I signed into Firefox using my old credentials, none of my bookmarks are there. How do I complete this setup?

Firefox is not opening. Every time I try to use it, I get the message:

" We're sorry. Firefox had a problem and crashed. We’ll try to restore your tabs and windows when it restarts."

I have submitted the crash report: Crash ID: bp-51f17766-7a20-41dc-ae3d-27ab10240501

I am running it on Fedora 40.

Thank you!

My laptop lost power mid-session and since then Firefox hangs after opening and becomes unresponsive. Can’t do anything on it. Troubleshoot mode does the same. Booted up my computer in safe mode, no change.

I’m guessing a reinstall would fix it but I had a bunch of tabs open that I’m really trying not to lose. And I didn’t have an account to save them, I’ll rectify that after this.

I prefer using Firefox as my browser (have done so for years), but recently I have noticed inability to open some hints provided on my family trees on Ancestry.com

When I called Ancestry, they suggested I use a different browser (: - but when I did, I was able to open the hints Firefox won't open. What is the problem? I was also told that another Ancestry user had called in previously with the same problem. PLEASE fix this!

If it helps, I use Windows on an HP Envy laptop (have for some time - wasn't a problem before a month or so ago). Will I hear back from anyone as to when this might be addressed/fixed?

Recently a popup notification came up when I opened firefox on my mac. Its been awhile since I opened it and without thinking I clicked : o ~ Now I worry if it'ss ledgit? Does Firefox give a popup box in top right corner when it needs an update? I wasn't on any strange website or anything but I'm always concerned and dont remember seeing that before.

My firefox now says its up to date after it restarted ~ it's running 125.0.3

Any advise is appreciated.

Whenever I type in a website URL in the search-bar, first of all, the drop-down menu of related searches and websites does not show up. When I press enter to confirm that's where I want to go, nothing happens. The URL just kinda sits there, no loading circle or anything... Just a blank page. Only two of the icons on my toolbar works. The "Account" icon, which takes me to my Firefox settings. And my Extensions icon. Clicking the three little lines does nothing. The only websites i have been able to get to work at all are the settings page, and the Firefox troubleshooting page. I'm using Version 125.0.3, I tried using the browser both with and without hardware acceleration with results being unremarkably the same. I restarted Firefox and my computer multiple times to no avail, and the only thing I could find out of the ordinary was an error with Importing data from Microsoft Edge, which was not something I consciously wanted to do, but there was an error that popped up regarding that when i went to the settings page.

All that being said, I'm confused and at a loss for options, and could really use a Mozilla Staff member or someone who knows what they're doing to work me through this.