Firefox Community Forum

Hello,

I keep running into an issue where my group of saved tabs disappears.

I will make several groups of tabs. When I right-click and press "save and close group," to shut down my laptop completely. There are many times when I return and try to access the saved group of tabs using the drop-down arrow at the top of the browser; all the saved groups will be gone.

Normally, I find them under "Recent Tab Groups". There have been many times when they are completely gone. Is there another way to find these groups of tabs or are they disappearing completely are a certain amount of time has passed?

Thank you,

Hello Mozilla Team,

I'll directly jump into - 12 years of Bookmarks and history are gone after the last update. No warning or anything. Can you help me restore? That's unbelievable.

COPIED FIREFOX BOOKMARKS FROM MY HP COMPUTER TO MY DELL LAPTOP BY COPING THE HTML FILE OF BOOKMARKS TO MY DELL LAPTOP DESKTOP SCREEN AND IMPORTED THEM FROM THE DELL LAPTOP DESKTOP AS ADVISED. STILL DID NOT GET ANYTHING COPIED TO THE NEW FIREFOX INSTALLATION EVEN THOUGH IT STATED IT HAD COPIED 827 BOOKMARKS. NOTICED THAT THE FIREFOX SOFTWARE INSTALLED ON MY HP COMPUTER STATED THAT IT WAS WINDOWS 10 INSTALLATION. ORIGINALLY THE HP WAS WINDOWS 10 BUT UPGRADED IT WITH FREE MICROSOFT WINDOWS 11 BUT DID NOT UNINSTALL FIREFOX FROM IT AND REINSTALL FIREFOX AFTER THAT. THEREFORE THE FIREFOX BOOKMARKS ARE FOR A WINDOWS 10 INSTALL ON THE HP COMPUTER AND TECHNICALLY NOT A WINDOWS 11 EVEN THOUGH THE WINDOWS OS HAD BEEN UPGRADED TO WINDOWS 11. SO, I GUESS TO PERFORM THE ACTION I STATED ABOVE TO UNINSTALL FIREFOX ON THE HP COMPUTER AND REINSTALL IT ON THE HP COMPUTER IT IN ORDER TO GET IT TO WINDOWS 11 FOR BOOKMARKS? HOPEFULLY I WON'T LOSE THOSE FIREFOX BOOKMARKS?

Firefox just updated to version 157.0 and now all of my bookmarks are gone. I export my bookmarks but even when I go to Manage my Bookmarks and try to import the file I saved, clicking Browse button doesn't do anything. What happened to my bookmarks?

I’ve been using Firefox for months without manually creating a profile (I assume one is created by default). I had a lot of bookmarks, and today I accidentally created a profile manually, but then deleted it after noticing it didn’t have my bookmarks. Now, even after deleting it, I still don’t have my bookmarks, and Firefox keeps creating profiles for me. I checked backup files, but I can’t find anything, or maybe I don’t even know which folder I’m supposed to look in. My browsing history is gone, and I think I also lost my saved passwords or usernames for websites I used.

I’ve already tried using firefox.exe -P and checking %appdata%\Mozilla\Firefox\Profiles\, but my bookmarks aren’t in either of those folders (.default or .default-release). Honestly, I really don’t want to believe I could have lost everything that easily.

I even used Recuva to try recovering files like places.sqlite and checked the bookmarks folders in the only two directories where those files existed, but it was pointless. Honestly, I still don’t even understand how everything got deleted just from manually creating a profile. I really didn’t expect something like this to happen.

After a update 154.0.1 and 155.0.1, 64 byt Firefox dod not keep the open tabs once started, but the bookmarks. After searching in Firefox help, neither I could not find a previous bakup folder, before the update data, so I cannot restore the history it manually, so I do not know what to do. It is quite dissapointing as I had dozens of tabs open for diferent putposes, and now I have no one

I use Firefox under Fedora (I'm two OS versions behind, must upgrade soon). I open very many tabs each day then work through them, theoretically every day, in practice they accumulate and I deal with them when I can. I rely on the tabs loading correctly on restart, but today they didn't, instead the set of tabs that were opened a few days ago loaded, and I lost everything I had done since then. Is there a way to retrieve the tabs that were opened just before this happened, ie around 15-20 hours ago? Ideally, again, I would merge them with the current ones, but reopening the old ones would take much much longer than reopening the new ones. Thank you for any advice.

I opened Firefox (V 145.0.2) on my Windows 11 laptop today and noticed that the starting window was the only one open, while I have had at least five windows open for quite some time. The "History|Recently closed windows" option is greyed out. I have closed and restarted Firefox dozens of times and my windows always came back until today. Is that window/tab history stored somewhere where I could recover it?

Thinking about backups of the browser state, I looked for my profile folder and discovered that it is empty - \Users\<username>\AppData\Roaming\mozilla is empty except for a file named vpn.moz. I then discovered that my profile seems instead to be stored under \Users\<username>\AppData\Local\Packages\Mozilla.Firefox_n80bbvh6b1yt2\LocalCache\Roaming\Mozilla\Firefox\Profiles with the folder name e5di8bjy.default-release I now learned that this location is standard for installation via the Microsoft store - the so-called MSIX version. But it is wrong that the "About"profiles" page shows that my profile is in the AppData\Roaming, not the Packages, location. When I try to open that profile folder, I get a message telling me that it is not available on this computer. It seems like the profile info should be aware of the actual location?

There was an electrical outage and I lost all of my settings,pictures,bookmarks,documents,home page,every thing and I can't get it back....I have tried everything I know (which isn't much) to try and get it back,like a restore,downloading Firefox again thinking that would bring everything back,but nothing I did worked...I really need to get all of that information back up and running again as I have extremely important messages and emails I just can't afford to loose. How can I get my home page back, along with all my other settings? It is so important that I get all of it back !! Can an electrical outage erase everything off of a computer and if so is it lost for good or can I get it back? Please, Help!! Thank you :)

Firefox today said it was missing a file and could not open- I reinstalled the software but then had to reset my password as it would not accept the old one- now everything is gone on my set up- bookmarks accounts-pinned tabs etc.