Firefox Community Forum

For weeks now I have been unable to sign into Microsoft.com to get support help through chat or receive a call back. These can only be achieved by signing in. The only Microsoft product that I can use is my Outlook mail app, which I have been able to sign into. But this is not connected with Mozilla Firefox. There is no other way that I know of to contact Microsoft. I've tried signing in on Microsoft Edge as well, I get an error message there as well. Since this problem started with trying to sign in on Mozilla Firefox, I assume this is where the issue was created. If I cannot sign into Microsoft.com, I am locked out of getting any help resolving this issue. There is no other way to reach Microsoft. The phone number they has no live person, only a robot which will answer questions only and then hang up.

Can someone here at Mozilla, please help me????

PRIORITY:HIGH for those that are concerned! I created a specific Yahoo account so I could make comments on various News issues. I'm signed into that account and try to make a comment and it says something like or offers to sign in again where the comment is located. when i tick the sign in tab it goes back to the article as if I never signed in to post a comment. When I am actually signed into the Yahoo account where the article is located. Could be politics, music, etc. I cleared the cache, etc...still stuck in the mud. please help. Thank you. raphael

I am a senior (87) male and not too tech savvy. A friend has weaned me off of Google Chrome default browser onto Firefox. I need to know how to sync contacts, passwords and bookmarks between each device. Thank you in advance for any "simple" help.

Whenever I click my mouse somewhere blank on a webpage firefox will always select some text/image despite being nowhere close to it. This does not happen to me on chrome.

i just did a fresh install of windows and Firefox after install i logged in and tried to sync my account but nothing no bookmarks no passwords none of my add-ons nothing at all was there it is like i just setup a new account please please help i have so much saved and not backup-ed up any where so please help me get the things back working

I have had trouble with Instacart features such as adding items to a pending order, or leaving feedback or a tip for a shopper. Most of the same Instacart features seem to work correctly in Chrome, but of course I would rather use Firefox. But having said that, some don't work properly in Chrome either!

Hello,

I am having a reoccurring problem with the Credit Card auto fill. Until fairly recently, the auto fill feature worked just fine. However, for the past two months, I have been having troubles with it.

Auto fill option show up when a credit card payment form is on the page. I click the card I desire to use (I only have one, so it makes it simple) and no information is populated into the form. I repeat it several times, and nothing happens. I am left having to enter the card info manually.

I know, not a big deal (First world problem), but it is a nuisance for a tool that used to work great.

Just thought you folks would want to know. -Chris

Hi there, after turning on my computer in the morning, Firefox has been suddenly rendered utterly inoperable and pulls up a PR_CONNECT_RESET_ERROR for all websites. No matter what I do, including all other fixes previously suggested on the Mozilla forums and elsewhere, nothing seems to work.

Things that I've already tried and did not work include: - Pausing Kaspersky Internet Security - Resetting WiFi router - Switching to a different WiFi - Turning on troubleshooting mode - Resetting Firefox entirely - Creating a new profile - Reinstalling Firefox (several times) - Installing Firefox for Developers - Flushing DNS - Turning off proxy settings

I really don't want to be forced to use Google Chrome. Is there anything else that I can possibly do that can fix this?

Many web pages now 'flash' when opened in FF (128.0.3 64bit W10). ALL graphics images turn on then off in synchrony. Text does not seem to be affected. Disabling HW acceleration has no effect.

sample web page: https://www.cnbc.com/2024/08/01/eu-ai-act-goes-into-effect-heres-what-it-means-for-us-tech-firms.html This problem does NOT occur using Google Chrome. [One difference noted seems to be the TOP of the web page has an mp4 video advert. It displays in Chrome, but not in ffox]

Partial Browser Console Report: Listener for event 'frame' did not return a promise. 2 event-emitter.js:248:23 Error while destroying front: inspector Error: Connection closed, pending request to server0.conn0.process46//inspectorActor71, type getWalker failed

Request stack: request@resource://devtools/shared/protocol/Front.js:299:14 generateRequestMethods/</frontProto[name]@resource://devtools/shared/protocol/Front/FrontClassWithSpec.js:47:19 _getWalker@resource://devtools/client/fronts/inspector.js:84:30 initialize@resource://devtools/client/fronts/inspector.js:73:12 <pre> baseFrontClassDestroy resource://devtools/shared/protocol/Front.js:105 destroy resource://devtools/shared/protocol/Front.js:73 destroy resource://devtools/client/fronts/inspector.js:128 destroy resource://devtools/shared/protocol/Pool.js:211 baseFrontClassDestroy resource://devtools/shared/protocol/Front.js:109 _onTargetDestroyed resource://devtools/shared/commands/target/target-command.js:369 _destroyExistingTargetsOnTargetSwitching resource://devtools/shared/commands/target/target-command.js:275 _onTargetAvailable resource://devtools/shared/commands/target/target-command.js:205 _emit resource://devtools/shared/event-emitter.js:242 emit resource://devtools/shared/event-emitter.js:186 emit resource://devtools/shared/event-emitter.js:330 _onTargetAvailable resource://devtools/client/fronts/watcher.js:60 _emit resource://devtools/shared/event-emitter.js:242 emit resource://devtools/shared/event-emitter.js:186 emit resource://devtools/shared/event-emitter.js:330 onPacket resource://devtools/shared/protocol/Front.js:348 onPacket resource://devtools/client/devtools-client.js:458 send resource://devtools/shared/transport/local-transport.js:67 makeInfallible resource://devtools/shared/ThreadSafeDevToolsUtils.js:103 makeInfallible resource://devtools/shared/ThreadSafeDevToolsUtils.js:103

target-mixin.js:474:19 Failed to start [root-node] legacy listener for target null Error: Connection closed, pending request to server0.conn0.process46//inspectorActor71, type getWalker failed

Request stack: request@resource://devtools/shared/protocol/Front.js:299:14 generateRequestMethods/</frontProto[name]@resource://devtools/shared/protocol/Front/FrontClassWithSpec.js:47:19 _getWalker@resource://devtools/client/fronts/inspector.js:84:30 initialize@resource://devtools/client/fronts/inspector.js:73:12 <pre> baseFrontClassDestroy resource://devtools/shared/protocol/Front.js:105 destroy resource://devtools/shared/protocol/Front.js:73 destroy resource://devtools/client/fronts/inspector.js:128 destroy resource://devtools/shared/protocol/Pool.js:211 baseFrontClassDestroy resource://devtools/shared/protocol/Front.js:109 _onTargetDestroyed resource://devtools/shared/commands/target/target-command.js:369 _destroyExistingTargetsOnTargetSwitching resource://devtools/shared/commands/target/target-command.js:275 _onTargetAvailable resource://devtools/shared/commands/target/target-command.js:205 _emit resource://devtools/shared/event-emitter.js:242 emit resource://devtools/shared/event-emitter.js:186 emit resource://devtools/shared/event-emitter.js:330 _onTargetAvailable resource://devtools/client/fronts/watcher.js:60 _emit resource://devtools/shared/event-emitter.js:242 emit resource://devtools/shared/event-emitter.js:186 emit resource://devtools/shared/event-emitter.js:330 onPacket resource://devtools/shared/protocol/Front.js:348 onPacket resource://devtools/client/devtools-client.js:458 send resource://devtools/shared/transport/local-transport.js:67 makeInfallible resource://devtools/shared/ThreadSafeDevToolsUtils.js:103 makeInfallible resource://devtools/shared/ThreadSafeDevToolsUtils.js:103

resource-command.js:1118:15 Unable to find target with innerWindowId:15032385981 watcher.js:188:13 Listener for event 'frame' did not return a promise. 5 event-emitter.js:248:23 Unable to find target with innerWindowId:15032386002 watcher.js:188:13 Unable to find target with innerWindowId:103079215105 watcher.js:188:13 Error: Got notified about channel 15032387338 more than once.

   onNetworkEvent resource://devtools/server/actors/resources/network-events.js:282
   #createNetworkEvent resource://devtools/shared/network-observer/NetworkObserver.sys.mjs:815
   <anonymous> resource://devtools/shared/network-observer/NetworkObserver.sys.mjs:407
   makeInfallible resource://devtools/shared/DevToolsInfaillibleUtils.sys.mjs:43

DevToolsInfaillibleUtils.sys.mjs:22:13 Listener for event 'frame' did not return a promise. 6 event-emitter.js:248:23 Security state 0 has no known STATE_IS_* flags. DevToolsInfaillibleUtils.sys.mjs:22:13 Unable to find target with innerWindowId:15032386023

Firefox is, without a doubt, the best browser I have ever used, and I mean it. It's privacy oriented, great GUI, and is overall customizable. But, there are definitely some things which need improvement ASAP, such as the following: When I mouse over the top of my screen, Firefox semi-exits full screen mode and displays the toolbar. It is extremely annoying. Please make this an option somewhere; for me, even a hacky fix will do. Please, just help me get rid of it. Thanks :)

I have a bookmark tap on the right top and on the left top. I'm trying to rearrange the order of the bookmarks on the right side to match the order there in on the left side. I'm not able to change the order there in on the right side. I tried dragging them down or up but it won't work. Does anyone know who to change the order of what my book marks are in on the right side?

Hi there.

I have been a faithful user of the Firefox browser for many years. Sometimes though I come across websites where Firefox doesn't work properly. The current issue is with Microsoft's Office page. www.office.com It is not not the entire website but, that I noticed, certain functions in their page

Who do I contact to report these issues?

I am running Firefox 129.0.2 (64-bit) on Ubuntu 20.04.4

Recently, I have been browsing a StackExchange site and hit the back button of the browser several times (still remaining on StackExchange). I then realized that upon the last button click, Firefox downloaded a weird HTML file called something like ha71ksd.htm. The file was empty (0KB) and when uploading it to VirusTotal it showed me a completely different file there (probably since the hash of an empty file is always the same).

In any case, I am a bit worried that I might have been infected by a virus. Therefore, I'd like to at least reproduce what happened. I read in different places that it might have something to do with a wrong MIME type reported by a server prompting Firefox to download instead of displaying a file. But Stackoverflow having such a misconfiguration is also strange. I know that a 0KB file cannot contain anything malicious but the whole incident seemed highly suspicious and I need to find out what happened.

Any help or tips are appreciated!