• Solved

How do I restore the drop-down arrow in the address bar

The new version of Firefox has removed the drop-down arrow from the address bar, a feature I use several times a day. Previously, there was a way to restore this by set… (read more)

The new version of Firefox has removed the drop-down arrow from the address bar, a feature I use several times a day.

Previously, there was a way to restore this by setting a number of "browser.urlbar" options to "False." However, these are currently set at False.

Please advise. Without the drop-down arrow, Firefox is not useful at all.

Asked by nullisland 2 months ago

Answered by Shashank Shekhar 2 months ago

Menu Bar with a Unified Look Possible?

Firefox 78.1 ESR W7 Is there any way to get the menu bar to have a unified appearance? Solid background mixed with a transparent one is not very nice looking. It would l… (read more)

Firefox 78.1 ESR W7

Is there any way to get the menu bar to have a unified appearance? Solid background mixed with a transparent one is not very nice looking. It would look much better if the solid background were also transparent. Anyone have a .css or other solution?

Asked by click-click 18 minutes ago

Downloading summary pdf page

After the latest update, I can only download individual pdf’s & can not download a summary page of pdf’s. I have several other browsers- which will do the downloads-M… (read more)

After the latest update, I can only download individual pdf’s & can not download a summary page of pdf’s. I have several other browsers- which will do the downloads-MUCH prefer Firefox! This is a very recent occurrence, Firefox was working well prior to about a week ago... Please HELP!!! J.

Asked by jlaughlin 2 days ago

Last reply by jlaughlin 36 minutes ago

How To Clean Out Prefs That Are Clearly Old And Out of Date?

I have used and updated Firefox for years. I am now on v79. And in my prefs.js file (about:config) there is tons of old crap. Things like references to old addons which c… (read more)

I have used and updated Firefox for years. I am now on v79. And in my prefs.js file (about:config) there is tons of old crap. Things like references to old addons which cannot even be installed any more and were removed during updates, prtiner setup stuff for printers I no longer own, and something that is causing the rendering of chase.com to be messed up and the site unusable in FF.

Is there some reasonable way to clean up the prefs.js? Using about:config does not seem to remove entries, only reset them to default. If I exit FF and edit the file in my text editor, FF doesn't work right when re-started - I have to restore the profile folder from a backup.

There must be some way. Any help/tips?

Thanks

Asked by whitedavidp 22 hours ago

Last reply by whitedavidp 46 minutes ago

  • Solved

Strange Results on https://www.chase.com/

Hello and thanks in advance for any help you can give me. For many years, I have had trouble with the rendering of https://www.chase.com/ in my Win10 Firefox install (see… (read more)

Hello and thanks in advance for any help you can give me.

For many years, I have had trouble with the rendering of https://www.chase.com/ in my Win10 Firefox install (see attached). This does NOT happen in my wife's install. I have been a user for a long, long time and this has persisted even through the update to 79.0 today. On the same machine, it renders fine in Chrome (see other attached).

As I said, the problem does not happen on my wife's computer and since it works in Chrome on the same computer I know this must be something wrong with my Firefox install. I have tried running with --safe-mode and the problem persists. I have repeatedly cleared site data/cookies and even the entire Firefox cache. The problem persists.

While I suspect there is still something hanging around in my profile that is causing this, I don't know what it is and I am loathe to erase my entire profile and start anew.

Any suggestions on how to get to the bottom of this mystery?

Thanks

Asked by whitedavidp 1 day ago

Answered by jscher2000 18 hours ago

Unable to login to Evernote

I cleared cache and cookies and cannot login to Evernote. Whether I use my username or email address after I click "continue" I get a blank page (see attached). It works … (read more)

I cleared cache and cookies and cannot login to Evernote. Whether I use my username or email address after I click "continue" I get a blank page (see attached). It works fine in Chrome.

Asked by 1023jrp 51 minutes ago

Authenticator code is not accepted in Firefox

I have tried both Google and Microsoft Auth.apps for 2FA. Both recognize the QR-code and creates a generator for FIrefox. However, from none oft the both the code is acce… (read more)

I have tried both Google and Microsoft Auth.apps for 2FA. Both recognize the QR-code and creates a generator for FIrefox. However, from none oft the both the code is accepted by Firefox (se attached pic). "Ogiltig tvåstegsautentiseringskod" [=Invalid authorizatin code -isch?] shows when I use Google or Microsoft Authenticator. I have synched the time in Google app, but no differens. I have made all restarts etc. No luck. Any help out there?

Asked by OMedic AB 4 hours ago

Last reply by cor-el 1 hour ago

After resuming from suspend, ffx is already crashed or the tab crashes when loading a page

firefox-esr 68.10.0esr 32-bit OS: Sparky linux (Debian SID) 5.11 MinimalGUI openbox 3.6.1 linux 4.19.0-8-686 bash 5.0.3(1)-release Not every time I can reproduce this bug… (read more)

firefox-esr 68.10.0esr 32-bit OS: Sparky linux (Debian SID) 5.11 MinimalGUI openbox 3.6.1 linux 4.19.0-8-686 bash 5.0.3(1)-release

Not every time I can reproduce this bug, but when it happens after resuming from suspend, the firefox is crashed with the small window to report a bug to mozilla or if the window is still open, some tabs crashes at loading the page.

Whe I try to open from shell and crash happens: ExceptionHandler::GenerateDump cloned child 9750 ExceptionHandler::SendContinueSignalToChild sent continue signal to child ExceptionHandler::WaitForContinueSignal waiting for continue signal...

Asked by Ivan 1 hour ago

Creates AND SENDS multiple copies of drafts

I read with great interest Creates multiple copies of drafts at https://support.mozilla.org/en-US/questions/1280432, and tried both suggestions with absolutely no success… (read more)

I read with great interest Creates multiple copies of drafts at https://support.mozilla.org/en-US/questions/1280432, and tried both suggestions with absolutely no success.

In addition, my instance of T-bird (ver. 78.0) now has begun *SENDING* the automatic draft saves instead of saving them! One of my recipients received *SEVEN*, slightly different copies of the same e-mail message, complete with typos and attached photos!

Furthermore, I thought it was a bug in the new T-bird version. So, I backed up all my files including my profile, then uninstalled T-bird, rebooted the laptop, then installed an older version of (ver. 68.11.0, as I remember). There was some improvement: The older T-bird didn't send the saved drafts, but it still saved multiple, serial copies.

But wait! There's more! I am running both Win 8.1 and Kubuntu 20.04 LTS on my laptop as dual boots. So, when that last experiment failed so badly, I rebooted to Kubuntu, and ran the Linux version of T-bird (ver. 78.0 as well, I think. But I don't want to reboot right now to double-check.) Same story: Multiple, serial drafts!

But then last night, the Kubuntu version of T-bird began SENDING multiple, serial drafts to the recipient!

And both of the two Windows versions and the Kubuntu version committed the same error whether I used the "Save" button or the keyboard shortcut ( <Ctrl>-S).

So, I am at a complete loss. I have no idea of what to do next. Or where to even continue looking.

Wait! The thought just hit me that I'm using more or less the same profile contents in all three instances. If the problem lies there, what part of my profile would mangle the function of the "Save" command? What do I need to do to fix it? (Without losing all my other profile customizations.)

Thanks in advance.

Stan

Asked by Stan_Schultz 1 hour ago

How to use custom system fonts on Firefox Developer?

Hello there, I've recently switched from Firefox to Firefox Developer. I've noticed that while in FF, I am able to change the default fonts (such as San-Serif font to Int… (read more)

Hello there,

I've recently switched from Firefox to Firefox Developer. I've noticed that while in FF, I am able to change the default fonts (such as San-Serif font to Inter, and Monospace font to Monaco), but in FF Developer, I am unable to change the fonts to anything but the defaults. Can someone help me fix this issue, or is this issue a feature of FF Developer edition?

Thanks a lot, dodeca12

Asked by dodeca12 2 hours ago

Last reply by cor-el 1 hour ago

Restoring a saved profile

I have Windows 10, version 1903. I recently backed up my Mozilla Roaming and Local profiles to an external drive before replacing the hard drive in my laptop. After repla… (read more)

I have Windows 10, version 1903. I recently backed up my Mozilla Roaming and Local profiles to an external drive before replacing the hard drive in my laptop.

After replacing my hard drive with a new one, I restored an earlier image file of my computer in order to put back all my data onto the new drive.

Then I did a Fresh Start, effectively doing a new install of Windows 10 (v.1903).

(As far as I can tell, my old Firefox data was deleted during the Fresh Start reinstall.)

I now did a new install of Firefox onto my computer. After I opened it I synced. Because my favicons were not restored (a generic globe icon shows in their place instead), I'd like to load in my old saved profile and make that my default profile.

The problem: So I tried copying and pasting the saved profile ("bxfz7tby.default" ) back into the new Mozilla Roaming and Local profiles (e.g, into "C:\Users\,username>\AppData\Roaming\Mozilla\Firefox\Profiles\", but I can't get Firefox to access them. Instead, it only accesses the new profile it created.

I did an uninstall and tried it again, but all I ended up doing is creating another new profile. Now when I go to About:Profiles (see image), the default-release and default profiles listed don't seem to exist anymore (they aren't loadable, and they can't be found using the filepath noted there), and the actual backup profiles that I copied from my portable drive into Mozilla and that I actually see in File Explorer, doesn't show up as a profile choice.

How can I restore my old backed up profile? And if I do restore it successfully, will that also restore my missing favicons?

Asked by blue_sky 4 days ago

Last reply by cor-el 1 hour ago

No more images on certain sites after upgrading to Firefox 79

No more images on certain sites after upgrading to Firefox 79Since the upgrade to Firefox 79, the sites www.2dehands.be and www.markplaats.nl no longer display images wit… (read more)

No more images on certain sites after upgrading to Firefox 79Since the upgrade to Firefox 79, the sites www.2dehands.be and www.markplaats.nl no longer display images with the articles. Is so in the dutch, english, german and french version (so separate installations with different user profiles) and I hear that complaint from multiple users of Firefox (so not only on my computers). Use Vivaldi now for those sites, because it shows the images. Attached a print screen of a Firefox 79 and the same page in Vivaldi so you can see it.

Translated with www.DeepL.com/Translator (free version)

Asked by reja511 8 hours ago

Last reply by cor-el 1 hour ago

random characters when typing

In FF I get random characters when typing in the address bar, print to pdf, save to file name bars. Only happens in FF, other programs and browsers work fine. t88 s1nt9n… (read more)

In FF I get random characters when typing in the address bar, print to pdf, save to file name bars. Only happens in FF, other programs and browsers work fine. t88 s1nt9nc1 tya1d 9n n8t1aadp

Asked by mcardena 3 hours ago

Last reply by cor-el 1 hour ago

server not found

windows 10, eset protection. Sporadic connection to links in gmail, google searches when connecting through url works. I have tried suggestions from firefox help, didn't … (read more)

windows 10, eset protection. Sporadic connection to links in gmail, google searches when connecting through url works. I have tried suggestions from firefox help, didn't fix it.

Asked by huxtableglen 1 hour ago

Firefox,Youtube, Dashlane

I am having problems while trying to watch YouTube with the Firefox browser. I keep getting as yellow bar at the top of the page when trying to do anything on YouTube. A … (read more)

I am having problems while trying to watch YouTube with the Firefox browser. I keep getting as yellow bar at the top of the page when trying to do anything on YouTube. A screenshot of the error is attached. I've asked Mozilla about this before, and I am also trying to get a fix from Dashlane. It concerns the message "a script in the extension Dashlane is causing Firefox to slow down" then it shows Learn more. When I open that if the warning stays long enough to click on it. It recommends changing dom.max_script_run_time. It shows it is set at 10, and will not allow any change as suggested. Then it suggests adding JavaScript toggle on and off. That does not help either. I would thank anybody between Mozilla and Dashlane that can provide a reason for this continued error message and how to fix it. This has been going on for months.

Asked by GlennT 2 hours ago