Firefox Community Forum

Using latest Firefox version (132.0) on Windows 10. For a few days now, something weird is happening with my Firefox. On browsing the internet with an image on a page and I right-click and save it, it gets properly saved to my downloads folder. Then, on Firefox, when I click on the downloads button and pick the just downloaded image, it opens the app with the image (in my case, irfanview), but the iview window does not get focus, it stays behind the Firefox window. If I click on the iview window on the taskbar, or minimize the Firefox window, I can see the image, the iview window is not minimized or anything. The problem is definitely with Firefox. I went to Windows settings, changed the image handling app to Windows Photos and the same thing happened. I have disabled all Firefox extensions and the issue still surfaces. Same thing if I start a new Firefox private window, so I am clueless as what is causing this. Even more puzzling, the problem only happens with images, PDF files, for example, open fine and Adobe Reader window gets focus and I can see the file right away. Tried to create a new Firefox profile, just in case, and I have the same problem. What changed since this was working fine? Just Firefox and Windows updates, nothing else changed, I didn't touch Firefox settings at all. Any ideas? Thanks for your help.

For around 4-5 years I had problems with the password manager - I've not been able to see my passwords, neither to add a new password to the password manager. The autofill has been working fine.

I finally got the energy today to finally solve this. I've been reading different articles and did following:

1. Created new profile 2. Put the passwords.json and key4.db into the new profile

After the change non of the profiles is even showing the passwords in autofill. How can I validate if the passwords.json + key4.db is the correct ones?

Now I'm panicing since I don't even have the autofill possibility...

When I try to open up Firefox I get the following little box on a plain screen: Firefox Error: Platform Version '131.0.2' is not compatible with

     miniVersion >= 131.0.
     maxVersion <= 131.0.

So What can I do to correct this?

Ed

After i closed firefox with two windows it only restored the wrong tab and because most of the tabs were open some time ago i cant restore it from history too. Can i somehow restore them?

I'm referring to when you hit ctrl-d or click the star, click the location dropdown, and select the choose option to scroll through your bookmark folders to select where to put the bookmark, my menu is tiny and annoyingly easy to scroll too far in without realizing till it's too late. Quick google didn't seem to have a solution, and the support didn't recognize the verbiage at least (not sure if that's on me for wording it weird or what, I'm pretty new to FIrefox and still have growing pains from the switch from the now anti-adblock browser I abandoned). Anyone?

Previously asked this question but didn't receive any Mozilla support. All they replied with was "we really only help with account or VPN issues now."

How is someone supposed to get a bug taken care of?

Since update to version 132, the primary password box keeps popping up, randomly, even after I put in the password. Only started happening after update to 132.

Can someone from Mozilla actually look into this?

For a while, every time I open Gmail I am told "Use Firefox to open mail.google.com every time you click a link that opens your email?" with the only options being "Set as default", "Not now" and closing it. The latter two only makes it pop up the next time; how do I get rid of this? I would like to say "No" and not being asked again. It is getting annoying.

Hi there,

My copy of Firefox in Windows auto-updated yesterday and wiped out all of my bookmarks. Is there any way that I can retrieve these? I apparently wasn't running the browser logged in, and I had no backup.

Thanks.

Completely out of the blue I cannot connect to my account at LLoyds bank because of a security problem with the bank which you describe as a connectivity issue. They say the problem lies with Firefox. Whichever I need it sorted quickly.

Dear colleagues:

I have made a page with a stack of z-indexed .heic images. The viewer clicks (jQuery) on the top image to reveal the next.

The page is local, not online. I'm on a Mac mini 2018, OS Ventura 13.6.1, Firefox 13.0.

Safari renders the operation correctly. Firefox fails to load the .heic images. Chrome also fails to load the images.

Any suggestions welcome. My 83yo brain sometimes misses things. cheers Chris

Running Firefox on macOS Sequoia 15.0. Afternoon of Tuesday, 8 October, Firefox abruptly ceased loading any pages. I eventually learned of the malware incident and downloaded Firefox 131.0.2 last night and overwrote the existing file. It worked for a brief moment, then also ceased functioning. Have downloaded 131.0.2 several times now, with no further success. Currently dead in the water with Firefox, and stuck with Safari. :(

I have been using Firefox for a long time. After resetting Windows 11 on my PC due to technical reasons, I signed into my Firefox account in Mozilla Firefox and noticed that my previously saved data, such as bookmarks, passwords, and other important data were not saved. How can I recover my old data?

It seems like when ever I make a mistake signing in to facebook firefox lists that mistake as a sign in or it mines other emails from other activity. How can i get rid of all of the other user ids from my sign in? BTW I am not very savvy with computers