• Solved

Browser not recognising a url anymore

For a long time now I had been able to access this webpage using Firefox: https://weather.bom.gov.au/location/r3gx0kn-alexandria . In recent months the browser does not… (read more)

For a long time now I had been able to access this webpage using Firefox: https://weather.bom.gov.au/location/r3gx0kn-alexandria . In recent months the browser does not even recognise anything has been typed in. On the other hand, Bing (my back-up browser) does take me to the site. It came to Firefox for a day or two earlier this month but is gone again. Can anyone suggest a fix please?

Asked by bobofalex 2 days ago

Answered by FredMcD 1 day ago

  • Solved

Instagram.com doesn't load - gets stuck in loop and eventually fails

Trying to access instagram.com but it gets stuck in a loop on terms and conditions screen, and eventually fails. Screenshot is attached. Macbook Pro late 2013, OS Mojave… (read more)

Trying to access instagram.com but it gets stuck in a loop on terms and conditions screen, and eventually fails. Screenshot is attached.

Macbook Pro late 2013, OS Mojave 10.14.6

Asked by davidfrankel62 1 day ago

Answered by FredMcD 22 hours ago

  • Solved

Problem with encoding

Hi there, I have a new computer working under Ubuntu. When using Firefox I often have a problem with the characters which appear when I open webpages or even read pdf doc… (read more)

Hi there, I have a new computer working under Ubuntu. When using Firefox I often have a problem with the characters which appear when I open webpages or even read pdf documents. This isssue does not seem to happen in a very consistent way (some websites will appear correctly one day and incorrectly another day). I include below a screenshot as example. The problem does not seem to appear with chromium... If you have any idea about how to fix this I would be very grateful Thanks Michael

Asked by michaelgoldman123 17 hours ago

Answered by cor-el 16 hours ago

  • Solved

Gmail log in issue

I am unable to log into my gmail account. Though, no error message is displayed but there is no response on the screen when I click my email id to open it and the log in … (read more)

I am unable to log into my gmail account. Though, no error message is displayed but there is no response on the screen when I click my email id to open it and the log in page fails to open. I have been facing this log in issue for the last two/three days. Kindly help me get rid of this problem. Thanks

Asked by pv.nair97 1 day ago

Answered by FredMcD 22 hours ago

  • Solved

Youtube error: "An error occurred. Please try again later. (Playback ID: uFCV2ClQxLQMYdFX)"

Youtube was working fine but now it gives me the error message "An error occurred. Please try again later. (Playback ID: uFCV2ClQxLQMYdFX)" I cleared cache, refreshed the… (read more)

Youtube was working fine but now it gives me the error message "An error occurred. Please try again later. (Playback ID: uFCV2ClQxLQMYdFX)"

I cleared cache, refreshed the browser, restarted, disabled ublock and logged out of my YT account. Still doesn't seem to work.

Youtube works fine on other browsers like edge and chrome.

Asked by munifc 16 hours ago

Answered by FredMcD 15 hours ago

  • Solved

The printer control page on my local network is blocked because of certificate error.

The control page of my locally connected printer at 192.168.1.5 is being blocked as a "dangerous" site because it doesn't have a valid certificate as a web site. It's li… (read more)

The control page of my locally connected printer at 192.168.1.5 is being blocked as a "dangerous" site because it doesn't have a valid certificate as a web site. It's literally RIGHT NEXT TO MY COMPUTER! No path to the public internet is involved! How can I make this an exception (i.e. a "trusted site") to the certificate error blocking routine? I don't want to drop certificate checking for OUTSIDE web pages, just the one that controls my printer (the same IP address is accessible for printing and scanning, but not for editing my printer's options).

The frame for the printer's home page displays but with no data, and no data is displayed when anything is clicked. I've tried to add a screen shot but it doesn't upload.

Asked by jallan32 3 months ago

Answered by Wesley Branton 3 months ago

  • Solved

When I press [↑] or [↓] after opening a new tab, a dropdown list appears. One has a location to my linux computer (file:///home/foo.html) and has a gray thumbtack icon. What is it and how do I delete it?

When I open a new tab and press either [↑] or [↓] or click in the location bar (the blank space where the URL goes), a dropdown list appears. See attached screenshot for … (read more)

When I open a new tab and press either [↑] or [↓] or click in the location bar (the blank space where the URL goes), a dropdown list appears. See attached screenshot for the list.

There are some frequently visited sites like gmail. There is one bookmarked site I frequently access. In the screenshot, this is the one with the blue star. And then there's the mysterious URL to an html on my Linux Mint computer ("/home/[...]/[...].html”). The icon for this is a gray thumbtack.

I press the down key until this mysterious URL is selected, and then press Delete, but it doesn’t get deleted.

What is this and how do I get rid of it? I tried searching for it in my Bookmarks, but I don’t think it’s a bookmark.


I'm on Firefox 81.0 (64-bit) Linux Mint. But I've had this problem for many versions now.

Asked by Mozilla cheese 14 hours ago

Answered by cor-el 12 hours ago

  • Solved

Interactive Weather Radar Maps Not Working In Firefox

One feature at www.weather.com (Weather Channel) is their "weather in motion" feature which loads interactive weather radars. For some reason, this is not working on my … (read more)

One feature at www.weather.com (Weather Channel) is their "weather in motion" feature which loads interactive weather radars. For some reason, this is not working on my Firefox browser. It works fine in Chrome and Edge. The weather.com website loads just fine but the radar data (overlay on a map) will not load. IT WORKS FINE IN SAFE MODE. So i tried to disable all of my plug-in's, extensions and hardware acceleration in Firefox in regular mode. Still doesn't work. I created a new profile. Still doesn't work. I disabled the tracker feature in Firefox on that web page. Still doesn't work. I uninstalled and reinstalled Adobe Flash. Still doesn't work. Any ideas???

Firefox version 82.0 64 bit Running Windows 10 Professional

Asked by jlfptf 2 days ago

Answered by jlfptf 17 hours ago

  • Locked

Shrink-to-fit for pdf files does not work in Firefox 82.0.2 (correction to earlier request for help)

In initial request for help, I said that reducing size fixes shrink-to-fit problem. IT DOES NOT. The size reduces, but still only the upper 3/4 of the page prints. Tha… (read more)

In initial request for help, I said that reducing size fixes shrink-to-fit problem. IT DOES NOT. The size reduces, but still only the upper 3/4 of the page prints. Thank you.

Asked by hcole-pe 15 hours ago

Last reply by jscher2000 15 hours ago

  • Solved

secure conex fail

message received this evening. however, signed in without problem earlier today: "Secure Connection Failed An error occurred during a connection to secure.capecodfive.com… (read more)

message received this evening. however, signed in without problem earlier today: "Secure Connection Failed

An error occurred during a connection to secure.capecodfive.com. PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem."

have previewed help topics particular to this problem, but not finding exact phrase. this is my online banking account. i use it regularly and often. i wanted to transfer funds. i have contacted the bank customer service, advised to clear cache and cookies, but no luck. FF autoupdates, Win7 not applying updates, prefer not using Win10.

i am over the hill and picking up speed, but need hand-holding at this point. moz help has helped before with good results. thanks for the life-preserver! elise bowen, cape cod

Asked by notanotherhero 1 week ago

Answered by notanotherhero 15 hours ago

  • Solved

Only Firefox desktop browser has: Error code: SEC_ERROR_REVOKED_CERTIFICATE

The Firefox desktop browser is the only one that give me this error Error code: SEC_ERROR_REVOKED_CERTIFICATE I am on a MAC OS using latest version of Mozilla Firefox des… (read more)

The Firefox desktop browser is the only one that give me this error Error code: SEC_ERROR_REVOKED_CERTIFICATE I am on a MAC OS using latest version of Mozilla Firefox desktop browser: 82.0.1 (64-bit) Incognito mode, cleared everything, reinstalled the browser and still got the same error. Talked with GoDaddy support and they told me everything is ok on their side. What is going on? Why: Safari, Chrome, Opera, Firefox Mobile (iOS) and so on have no problem loading my pages, but Firefox desktop has?

I looked on my GoDaddy hosting cPanel and the SSL are correctly generated and valid, so I don't understand what is going on with this browser.

Thank you! PS - If this is already answered, please point me to the correct reply.

Asked by lucaiuli 1 day ago

Answered by cor-el 20 hours ago

  • Solved

Video Playback --- New Security Settings Blocking Playback -- FF 82.0.1 & FF 82.0.2

Hi Folks, Ever since the recent upgrade to FF 82.0.1 [and still with 82.0.2], I can no longer log-in or watch videos on TCM. https://www.tcm.com/watchtcm. This site has b… (read more)

Hi Folks, Ever since the recent upgrade to FF 82.0.1 [and still with 82.0.2], I can no longer log-in or watch videos on TCM. https://www.tcm.com/watchtcm.

This site has been allowed in my about:preferences#privacy for many months.

In the first screenshot, you can see [top right] that SIGN IN box is disabled.

I have also attached a screenshot of the Permissions settings for this site.

Anyone have any ideas?

Asked by seriesbooks 21 hours ago

Answered by jscher2000 18 hours ago

  • Solved

Firefox ESR on Devuan has resize problems

Firefox ESR on Devuan, both 2.0 and Beowulf, has a problem involving resizing. Webpages that formally displayed fine now are too large (the indicator shows 100%, but I mu… (read more)

Firefox ESR on Devuan, both 2.0 and Beowulf, has a problem involving resizing. Webpages that formally displayed fine now are too large (the indicator shows 100%, but I must reduce it to 80% to display as it did before). Other Linux distributions, for example, Linux Mint and openSUSE, do not have this problem (PaleMoon on the Devuan system does not have the problem).

The hardware is old: Intel 3rd Generation Core processor, 8 GB memory, SSD connected via USB 3.0.

The best solution might be to run both Firefox ESR and regular Firefox. I can download the latter, extract it, move the folder to the desktop, and double-click on "firefox" to start it, similar to how I run PaleMoon. Is there a way to avoid them using the same profile?

Asked by pccobbler 1 day ago

Answered by cor-el 1 day ago

  • Solved

Why does Firefox open older windows instead of recently closed one?

I had Firefox opened in a main windows with maybe 50 tabs of tabs I wanted to look at (documentaries, stand-up shows, stuff from work etc). I opened a second window and w… (read more)

I had Firefox opened in a main windows with maybe 50 tabs of tabs I wanted to look at (documentaries, stand-up shows, stuff from work etc). I opened a second window and while navigating in the second window I mistakenly close the main. As one does, I hit Open recently closed window. Guess what? Firefox opens a window from yesterday and a few more empty ones, but not the one I just closed. Can someone help me with this?

Asked by GrammarNazi238 5 months ago

Answered by jscher2000 2 days ago

  • Solved

firefox 81.0.2 (64-bit) on windows 10 keeps signin out of sites

Since a few days I noticed on two different windows 10 PCs that firefox keeps signin out of websites (yahoo, linkedin etc), and this happens semi-randomly but sometimes m… (read more)

Since a few days I noticed on two different windows 10 PCs that firefox keeps signin out of websites (yahoo, linkedin etc), and this happens semi-randomly but sometimes more than once per day. My security settings never changed, I did configure firefox to delete history when closing, but preserving cookies and active logins. I also tried to add those websites to trusted sites (in the tracking menu, the shield to the left of the url). Any advice?

Asked by marco.fera80 3 days ago

Answered by cor-el 2 days ago

  • Solved

Firefox Developer Edition. Developer Tools. Console. Can't get the command line prompt up, to test Javascript

Hello! Using Firefox Developer Edition. Trying to get the command line prompt so I can type Javascript for a class. When in ctrl + shift + K Developer Tools: Web Console … (read more)

Hello! Using Firefox Developer Edition. Trying to get the command line prompt so I can type Javascript for a class. When in ctrl + shift + K Developer Tools: Web Console command line interface prompt (>> ) not showing (where I can type and test js code.)

I have

  1. set the ' devtools.chrome.enabled preference to true in about:config, ' as suggested in docs (but it still has no >> to type on).
  2. Also enabled 'enable browser chrome and add on debugging' in developer... settings)

How can I type in the Firefox console to test Javascript commands? Thanks!

Asked by zainab.tech 2 days ago

Answered by cor-el 1 day ago