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this website is not working

I have Firefox on two computers. This website works on one, but not the other. Please advise what troubleshooting steps to try next. https://bannergress.com/banner/self-s… (read more)

I have Firefox on two computers. This website works on one, but not the other. Please advise what troubleshooting steps to try next.

https://bannergress.com/banner/self-similar-across-scale-24c4 The box in the upper left should be scrolling to display the whole picture. The problem is with every page of this site; I selected this particular page as an example.

scrolls on this computer: desktop Windows 10 Pro v 20H2 Firefox v 89.0.1

doesn't scroll on this computer: laptop Windows 10 Home v 20H2 Firefox v 89.0.1


What I've tried on the laptop so far (none of these solved the problem):

tried in a private browsing window

tried in Troubleshoot Mode

uninstalled Firefox deleted default profile folder (that was the only profile) deleted profiles.ini reinstalled Firefox

Asked by CharleneTX 2 days ago

Last reply by FredMcD 9 hours ago

Typing 'google' for any reason causes a new tab to open up automatically.

Whenever I type the word 'google' for any reason, even when composing an email, Firefox automatically opens up a new tab. Google is my home page so the new tab that opens… (read more)

Whenever I type the word 'google' for any reason, even when composing an email, Firefox automatically opens up a new tab. Google is my home page so the new tab that opens shows the google main search page. What I have to do is type goo gle and then insert the cursor before the 'gle' part and back space. How do I stop this, please?

Asked by keshjig 15 hours ago

Last reply by jscher2000 15 hours ago

www.aa.com

Why does Firefox seem to suddenly hate www.aa.com. When I try to log into the website I get a "Sorry working on our website - please start over" notice. I have tried del… (read more)

Why does Firefox seem to suddenly hate www.aa.com. When I try to log into the website I get a "Sorry working on our website - please start over" notice. I have tried deleting browsing history and I turned off the ad blocker. Any other suggestions. It works fine on MS Edge.

Asked by rernst1 1 day ago

Last reply by jscher2000 18 hours ago

Latest version adds extra space bookmarks and adds weather to task bar

The latest version adds space between bookmarks making my Bookmark Toolbar overflow down the right side way too large. Is there someway to make Bookmarks space like befor… (read more)

The latest version adds space between bookmarks making my Bookmark Toolbar overflow down the right side way too large. Is there someway to make Bookmarks space like before?

I now have a weather report on my often overcrowded task bar. How do i make it go away?

Jay

Asked by blondnblue54 1 week ago

Last reply by jscher2000 20 hours ago

Most bookmarks on bookmarks toolbar suddendly gone today since an apparent update.

I had many bookmarks on the bookmark toolbar. Today 20Jun, they were truncated to just a few and all the rest are gone. How do I get all my bookmarks back. What a mess… (read more)

I had many bookmarks on the bookmark toolbar. Today 20Jun, they were truncated to just a few and all the rest are gone. How do I get all my bookmarks back. What a mess. I hate these upgrades, just made a big mess for me. I don't know how I will get some of these sites back. Please help. I am not a computer expert.

Asked by richard 1 day ago

Last reply by FredMcD 22 hours ago

Cursor jumps to toolbar address window, doesn't stay in Firefox search bar

Cursor jumps to toolbar address window instead of staying on the Firefox home page search bar. I prefer to use the search bar, without seeing all the urls show up in a li… (read more)

Cursor jumps to toolbar address window instead of staying on the Firefox home page search bar. I prefer to use the search bar, without seeing all the urls show up in a list that changes as I type. This change occurred just a few days ago, apparently when Firefox updated. I have selected Google as the preferred search engine. (there are many other unwanted changes, but this one is the most challenging to deal with)

Asked by rvallor 1 day ago

Last reply by Franz_von_Suppe 1 day ago

How to submit feedback about Firefox

Yes, you read it right. I want to submit a feedback about the Firefox browser and it looks like it is not possible. When I go to the menu Help -> Submit Feedback optio… (read more)

Yes, you read it right. I want to submit a feedback about the Firefox browser and it looks like it is not possible.

When I go to the menu Help -> Submit Feedback option, it redirects me ti this site https://mozilla.crowdicity.com/ where you cannot submit any feedback, you can only submit ideas.

What the hell?

Asked by gyokzoli 2 days ago

Last reply by Rodney 1 day ago

Reopen last closed tab even from another window all with CTRL+Shift+T

I would like to be able to reopen the last closed tab even if it was in another window with only one shortcut. (CTRL+Shift+T is bound in my mouse and I got used to that b… (read more)

I would like to be able to reopen the last closed tab even if it was in another window with only one shortcut. (CTRL+Shift+T is bound in my mouse and I got used to that behavior in chromium)

Asked by extraltodeus 1 day ago

Last reply by jscher2000 1 day ago

How do I replace the the removed Feed discover+view+subscription feature?

Hi! FF removed the RSS button to discover feeds. Which sucks. But it sucks even more that the feature to subscribe to feeds via external services was also removed. I … (read more)

Hi!

  1. FF removed the RSS button to discover feeds. Which sucks.
  2. But it sucks even more that the feature to subscribe to feeds via external services was also removed.
  3. I also can't view feeds, even if I find one manually.

New, I saw solutions to the first one, but there of little to no use on their own. Downloading text files with feed items in xml format is pretty useless. I want to be able to view a feed and subscribe to it.

Asked by avada 1 day ago

Last reply by jscher2000 1 day ago

Tab Bar

How do I undo a Firefox update? I liked the last version better. Tab bar location not being movable is really killing my vibe. (Also the fact that it pops up with only on… (read more)

How do I undo a Firefox update? I liked the last version better. Tab bar location not being movable is really killing my vibe. (Also the fact that it pops up with only one tab, which I don't like.

Asked by ericwhusmann 2 weeks ago

Last reply by arie99 1 day ago

Tab-Bar

Hello, my firefox has received the update to the new version 89. I noticed that the tab bar was locked in place. I would like to be able to set it up again, but I haven't… (read more)

Hello,

my firefox has received the update to the new version 89. I noticed that the tab bar was locked in place. I would like to be able to set it up again, but I haven't found anything I can do myself.

I ask you to help me. If possible, use the email address bernd.stertzenbach@gmx.de, only for this exchange

Translation German - English by google

With best regards Bernd Stertzenbach

Asked by Bernd 2 weeks ago

Last reply by arie99 1 day ago

Sync issues

My account is not syncing to any Firefox browser, extensions, passwords, bookmarks non of this attributes will be loaded to my browser back after re-installation, What mi… (read more)

My account is not syncing to any Firefox browser, extensions, passwords, bookmarks non of this attributes will be loaded to my browser back after re-installation, What might the issue be?

Asked by Martin 4 months ago

Last reply by Sausad 1 day ago

Problem XPCOM at the last Update version

I use Firefox for more 11 years and it is the first time i have problem to begin Firefox after last update processus. A message annince that XPCOM file is not there and F… (read more)

I use Firefox for more 11 years and it is the first time i have problem to begin Firefox after last update processus. A message annince that XPCOM file is not there and Firefox can't go on.

I had to use an another platfom to Install integrally Firefox... a shame ! The problem is solved but It is a very bad new : Firefox update aren't safe now !!!

I hope the next update Firefox work correctly.

Has Mozilla be aware of this new problem ?

Asked by pierre.gresillaud 1 day ago

Last reply by TyDraniu 1 day ago

Changes in 89.0

I have very recently upgraded to Version 89.0 (Windows 10) and I can't help but wonder why some key characteristics have been changed for the worse. The display format fo… (read more)

I have very recently upgraded to Version 89.0 (Windows 10) and I can't help but wonder why some key characteristics have been changed for the worse. The display format for the Bookmarks list is now spaced so large that my Bookmarks no longer fit on a single screen, and I can find no adjustment available to users. Also, the new tab screen no longer shows the image of the page, making the display less useful. What was broken in these features that Mozilla found a need to "fix" them? Is there anything a user can do to "undo" these changes?

Asked by bflood47 2 weeks ago

Last reply by sadragna 1 day ago

CSS element incorrect rendering

The CSS element, below, is not rendered properly in the current version of FireFox for Windows. I first noticed it with the introduction of FF 89.0. If a web page with th… (read more)

The CSS element, below, is not rendered properly in the current version of FireFox for Windows. I first noticed it with the introduction of FF 89.0.

If a web page with this element is scaled, the image contained within the element does not scale. This element renders properly in other browsers (Edge, Chrome, Samsung, etc.), and the current Firefox for Android. There may be other CSS elements that use some component of this that also will not render properly, but I didn't test for them.


.pixHolder a { position: relative; display: block; background: transparent url(xxxxxx.gif) no-repeat 0 0; /* image does not scale */ border-style: hidden; height: 100px; /* size not relevant */ margin-left: 20px; z-index: 20; }

Asked by neil58 1 day ago

Last reply by jscher2000 1 day ago

Webpages only load when there are 2 duplicate tabs of the url

This started happening 2 days ago (firefox nightly) Here is a video of the issue (forgot to remove audio tracks before recording oops): https://youtu.be/Vc5ktXUw72E … (read more)

This started happening 2 days ago (firefox nightly) Here is a video of the issue (forgot to remove audio tracks before recording oops): https://youtu.be/Vc5ktXUw72E

Asked by ltks 1 day ago

Last reply by cor-el 1 day ago