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Problems being reported on websites that Firefox can create issues: Use an alternative browser.

Firefox is creating errors with websites in different ways. This government/local council website confirms this as well. https://www.welhat.gov.uk/request-garden-waste-co… (read more)

Firefox is creating errors with websites in different ways.

This government/local council website confirms this as well. https://www.welhat.gov.uk/request-garden-waste-collection

Testing a secure website that is under development and Firefox has created difficulties with the web pages and I am told JSON code.

the problems only happen on Firefox: tested the website on other browsers on same PC and they all work correctly. Website has also been tested on Mac running various browsers. Issues have been on different versions of Firefox 74 and 75 and tested on different PC's. PC's running windows 10.

One simple effect is when landing on a page and need to select a button, the first click on the button and a drop down box briefly appears then closes again. Click again and the drop down box stays on the screen for selection.

The most critical error is that Firefox is loosing data that should be inserted into a form. All other browsers operate correctly. Development have spent a lot of time attempting to overcome the problem but its causing too much delay so there will need to be a warning on the web site to advise not to use Firefox similar to the government statement you can see from the link above.

If anyone has a seen this issue/has a better description then please let me know.

If you want more details and possibly debug information I will see if I can source.

Thanks in advance to anyone who has information.

Asked by pbriscall 2 weeks ago

Last reply by jscher2000 5 days ago

A Firefox crash could be tied to a system crash (WIN10)

Hello firefox support, my computersystem seems to have an error, which leads in certain cases to a bluescreen. During the last couple of months i had cases where a Firefo… (read more)

Hello firefox support, my computersystem seems to have an error, which leads in certain cases to a bluescreen. During the last couple of months i had cases where a Firefox tab crashed and restoring the tab always led to a bluescreen. I don't think that my Firefox instance is the main problem, but knowing the cause of those crashes could help me finding a solution. The last crash gave me the following crash reports: bp-5c21003e-9e92-4251-836d-1f8840200521 bp-9a8fa9a0-282e-4980-808b-9bb1e0200521 bp-a99a3cb4-aad0-48ea-b83b-ca3d00200521 bp-1c136cc7-029d-4ed4-9b33-c62a00200521 bp-de80bdf5-a533-49a5-8e07-d23e70200521

If you are couriose about the bluescreen messages: In most of the cases the error message was Memory_Management and Kernel_Data_Inpage_Error. Because of that i tested my RAM and my Harddrive. Both hadn't any errors which led me to a dead end. Investigating the Kernel error led to failiure code: 0x0000007a which should be a file access error. That tells me that those blue screens should be tied together. Even if you give me some informations about the cause of the firefox crash report i would be very thankfull.

Sincerely Dave

Asked by keine.spam3.14 5 days ago

Last reply by FredMcD 5 days ago

MozCrashReason: MOZ_CRASH(Shutdown hanging before starting)

Crash Details: Accessibility: Active AccessibilityInProcClient: 0x400 AdapterDeviceID: 0x1916 AdapterDriverVersion: 23.20.16.4973 AdapterSubsysID: 06de1028 AdapterVendorI… (read more)

Crash Details:

Accessibility: Active AccessibilityInProcClient: 0x400 AdapterDeviceID: 0x1916 AdapterDriverVersion: 23.20.16.4973 AdapterSubsysID: 06de1028 AdapterVendorID: 0x8086 Add-ons: ciscowebexstart1%40cisco.com:1.5.0,formautofill%40mozilla.org:1.0,fxmonitor%40mozilla.org:3.0,screenshots%40mozilla.org:39.0.0,webcompat%40mozilla.org:10.1.2,default-theme%40mozilla.org:1.0,google%40search.mozilla.org:1.0,amazondotcom%40search.mozilla.org:1.1,bing%40search.mozilla.org:1.0,ddg%40search.mozilla.org:1.0,ebay%40search.mozilla.org:1.0,twitter%40search.mozilla.org:1.0,wikipedia%40search.mozilla.org:1.0 AvailablePageFile: 3234070528 AvailablePhysicalMemory: 1982582784 AvailableVirtualMemory: 138530881802240 BIOS_Manufacturer: Dell Inc. BreakpadReserveAddress: 1866899390464 BreakpadReserveSize: 83886080 BuildID: 20200429190206 CPUMicrocodeVersion: 0xcc ContentSandboxCapable: 1 ContentSandboxLevel: 6 CrashTime: 1589907745 DOMIPCEnabled: 1 EMCheckCompatibility: true EventLoopNestingLevel: 1 FramePoisonBase: 9223372036600889344 FramePoisonSize: 65536 GPUProcessLaunchCount: 1 GPUProcessStatus: Running InstallTime: 1589270159 LauncherProcessState: 0 MemoryErrorCorrection: None ModuleSignatureInfo: {"FireEye, Inc.":["AppMonitorDll.dll"],"International Business Machines Corporation":["ObsBaseAgent64.dll","WinSSOAgent64.dll"],"Microsoft Corporation":["msvcp140.dll","msvcr120.dll","msvcp120.dll","VCRUNTIME140.dll","VCRUNTIME140.dll","msvcp140.dll"],"Microsoft Windows":["mfperfhelper.dll","msmpeg2vdec.dll","mf.dll","evr.dll","ntshrui.dll","TaskFlowDataEngine.dll","explorerframe.dll","dataexchange.dll","credui.dll","dxva2.dll","usp10.dll","MSAudDecMFT.dll","twinapi.dll","wscapi.dll","appresolver.dll","OneCoreCommonProxyStub.dll","DWrite.dll","InputHost.dll","TextInputFramework.dll","Windows.UI.dll","Bcp47Langs.dll","NapiNSP.dll","pnrpnsp.dll","winrnr.dll","actxprxy.dll","CoreUIComponents.dll","cscapi.dll","OneCoreUAPCommonProxyStub.dll","cdp.dll","dbgcore.dll","webauthn.dll","srvcli.dll","urlmon.dll","iertutil.dll","WINMMBASE.dll","winmm.dll","AudioSes.dll","amsi.dll","wbemsvc.dll","fastprox.dll","wbemprox.dll","MMDevAPI.dll","rasadhlp.dll","wsock32.dll","wbemcomn.dll","oleacc.dll","mpr.dll","dsreg.dll","xmllite.dll","dhcpcsvc.dll","avrt.dll","RTWorkQ.dll","mfplat.dll","linkinfo.dll","FWPUCLNT.DLL","ColorAdapterClient.dll","mscms.dll","WinTypes.dll","msvcp110_win.dll","wshbth.dll","policymanager.dll","d2d1.dll","nlaapi.dll","d3d11.dll","dcomp.dll","CoreMessaging.dll","propsys.dll","uxtheme.dll","twinapi.appcore.dll","rmclient.dll","dwmapi.dll","dbghelp.dll","gpapi.dll","DXCore.dll","dxgi.dll","ntmarta.dll","sppc.dll","slc.dll","wtsapi32.dll","rsaenh.dll","dpapi.dll","IPHLPAPI.DLL","dnsapi.dll","mswsock.dll","CRYPTBASE.DLL","winsta.dll","devobj.dll","version.dll","sspicli.dll","userenv.dll","umpdc.dll","msasn1.dll","kernel.appcore.dll","profapi.dll","powrprof.dll","win32u.dll","gdi32full.dll","wintrust.dll","cryptsp.dll","bcrypt.dll","msvcp_win.dll","KERNELBASE.dll","crypt32.dll","ucrtbase.dll","cfgmgr32.dll","bcryptPrimitives.dll","windows.storage.dll","setupapi.dll","msctf.dll","combase.dll","shell32.dll","SHCore.dll","msvcrt.dll","user32.dll","nsi.dll","oleaut32.dll","ole32.dll","shlwapi.dll","kernel32.dll","clbcatq.dll","imm32.dll","rpcrt4.dll","sechost.dll","gdi32.dll","psapi.dll","ws2_32.dll","advapi32.dll","ntdll.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","mozavcodec.dll","nss3.dll","freebl3.dll","nssckbi.dll","softokn3.dll","mozavutil.dll","AccessibleHandler.dll","mozglue.dll","ia2marshal.dll","lgpllibs.dll"],"Sentinel Labs, Inc.":["InProcessClient64.dll"]} MozCrashReason: MOZ_CRASH(Shutdown hanging before starting.) Notes: FP(D00-L1100-W00001000-T000) DWrite? DWrite+ WR? WR- OMTP? OMTP+3 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ProxyStreamSize: 136 ProxyStreamSizeFrom: IStream::Stat ProxyStreamUnmarshalStatus: !aInitBufSize ReleaseChannel: esr SafeMode: 0 ShutdownProgress: quit-application StartupCrash: 0 StartupTime: 1589907352 SystemMemoryUsePercentage: 76 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20200429190206","version":"68.8.0","vendor":"Mozilla","displayVersion":"68.8.0esr","platformVersion":"68.8.0","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":8088,"virtualMaxMB":134217728,"cpu":{"count":4,"cores":2,"vendor":"GenuineIntel","family":6,"model":78,"stepping":3,"l2cacheKB":256,"l3cacheKB":3072,"speedMHz":2496,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Windows_NT","version":"10.0","locale":"en-US","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":18363,"windowsUBR":778,"installYear":2020},"hdd":{"profile":{"model":"SanDisk X400 M.2 2280 256GB","revision":"X4130012","type":"SSD"},"binary":{"model":"SanDisk X400 M.2 2280 256GB","revision":"X4130012","type":"SSD"},"system":{"model":"SanDisk X400 M.2 2280 256GB","revision":"X4130012","type":"SSD"}},"gfx":{"D2DEnabled":false,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"adapters":[{"description":"Intel(R) HD Graphics 520","vendorID":"0x8086","deviceID":"0x1916","subsysID":"06de1028","RAM":null,"driver":"igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32","driverVendor":null,"driverVersion":"23.20.16.4973","driverDate":"2-28-2018","GPUActive":true}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"basic","gpuProcess":{"status":"available"},"wrQualified":{"status":"blacklisted"},"webrender":{"status":"unavailable-no-angle"},"d3d11":{"status":"unavailable"},"d2d":{"status":"unavailable","version":"1.1"}}},"appleModelId":null,"isWow64":false,"isWowARM64":false,"sec":{"antivirus":["Sentinel Agent"],"antispyware":null,"firewall":["Sentinel Firewall Control","Windows Firewall"]}},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"telemetryEnabled":false,"locale":"en-US","intl":{"requestedLocales":["en-US"],"availableLocales":["en-US"],"appLocales":["en-US"],"systemLocales":["en-US"],"regionalPrefsLocales":["en-US"],"acceptLanguages":["en-US","en"]},"update":{"channel":"esr","enabled":true,"autoDownload":true},"userPrefs":{"browser.search.region":"IN","browser.search.widget.inNavBar":false,"general.config.filename":"<set>","layers.acceleration.disabled":true,"network.proxy.autoconfig_url":"<user-set>","pdfjs.disabled":true},"sandbox":{"effectiveContentProcessLevel":6},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":false,"defaultSearchEngine":"google-b-e","defaultSearchEngineData":{"name":"Google","loadPath":"[other]addEngineWithDetails:google@search.mozilla.org","origin":"default","submissionURL":"https://www.google.com/search?client=firefox-b-e&q="}},"profile":{"creationDate":18197,"resetDate":18394,"firstUseDate":18197},"addons":{"activeAddons":{"formautofill@mozilla.org":{"version":"1.0","scope":1,"type":"extension","updateDay":18134,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18134},"fxmonitor@mozilla.org":{"version":"3.0","scope":1,"type":"extension","updateDay":18134,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Firefox Monitor","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18134},"screenshots@mozilla.org":{"version":"39.0.0","scope":1,"type":"extension","updateDay":18134,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Take clips and screenshots from the Web and save them temporarily or permanently.","name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18134},"webcompat@mozilla.org":{"version":"10.1.2","scope":1,"type":"extension","updateDay":18388,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compat","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18388},"ciscowebexstart1@cisco.com":{"version":"1.5.0","scope":1,"type":"extension","updateDay":18394,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Join Webex meetings using Firefox ™","name":"Cisco Webex Extension","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18394,"signedState":2}},"theme":{"id":"default-theme@mozilla.org","blocklisted":false,"description":"A theme with the operating system color scheme.","name":"Default","userDisabled":false,"appDisabled":false,"version":"1.0","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18394,"updateDay":18388},"activePlugins":[],"activeGMPlugins":{"gmp-gmpopenh264":{"version":"1.8.1.1","userDisabled":false,"applyBackgroundUpdates":1},"gmp-widevinecdm":{"version":"4.10.1582.2","userDisabled":false,"applyBackgroundUpdates":1}}}} ThreadIdNameMapping: 24940:"Gecko_IOThread",24944:"JS Watchdog",24948:"JS Helper",24952:"JS Helper",24956:"JS Helper",24964:"Timer",24960:"JS Helper",24968:"Link Monitor",24972:"Socket Thread",25008:"IPDL Background",25012:"VsyncIOThread",25020:"WindowsVsyncThread",25024:"IPC Launch",25028:"Compositor",25040:"ImgDecoder #1",25044:"ImageIO",25056:"Cache2 I/O",25060:"Cookie",25076:"GMPThread",25080:"Worker Launcher",25096:"DOM Worker",25168:"StyleThread#0",25172:"StyleThread#1",25176:"StyleThread#2",25200:"ImageBridgeChild",25208:"ProcessHangMon",25216:"PlayEventSound",25272:"DataStorage",25280:"ProxyResolution",25304:"Cache I/O",25324:"mozStorage #1",25332:"HTML5 Parser",25336:"mozStorage #2",25348:"DNS Resolver #2",25356:"QuotaManager IO",25388:"DOM Worker",25400:"localStorage DB",25404:"mozStorage #3",25408:"ImgDecoder #2",25428:"mozStorage #4",25440:"DNS Resolver #3",25448:"DNS Resolver #4",25536:"URL Classifier",25540:"Classifier Update",25544:"mozStorage #5",25568:"COM MTA",24172:"DOM Worker",20856:"mozStorage #6",24780:"StreamTrans #7",20320:"StreamTrans #8",15796:"IndexedDB #5",21412:"Shutdown Hang Terminator", Throttleable: 1 TotalPageFile: 15334150144 TotalPhysicalMemory: 8480522240 TotalVirtualMemory: 140737488224256 URL: https://www.e-access.att.com/ccd/ UptimeTS: 3936.51422 Vendor: Mozilla Version: 68.8.0 Winsock_LSP: Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445

AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994 
MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a 
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a

useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Asked by nvini2000 6 days ago

Last reply by FredMcD 5 days ago

Firefox keeps crashing after installing Netnanny Version 10

Hi I recently installed NetNanny Version 10 on my laptop. After the installation, every time I open Firefox it will crash and close within 5 seconds. As soon as I unins… (read more)

Hi

I recently installed NetNanny Version 10 on my laptop. After the installation, every time I open Firefox it will crash and close within 5 seconds. As soon as I uninstall NetNanny, Firefox will go back to normal.

I tried uninstalling and re-installing Firefox (V76.0.1, 64-bit) and re-installing NetNanny but the same keeps happening over and over. Note I also 'disable' NetNanny temporarily, however Firefox will still crash.

I will appreciate some help with this.

Thanks and regards jB

Asked by jebetancur 1 week ago

Last reply by FredMcD 1 week ago

Firefox crashes

Hello! Firefox crashes mostly when opening a new tab but also sometimes randomly when nothing special is happening. It never did it in safe mode so far. I use the default… (read more)

Hello!

Firefox crashes mostly when opening a new tab but also sometimes randomly when nothing special is happening. It never did it in safe mode so far. I use the default theme so no problem on this side. I tried while my extensions where disabled, it still happened (but way less often and after a while). I then tried with the hardware acceleration disabled and it also still happened (but same after a while and less).

Any ideas?

Thanks!

Asked by uespszib 1 week ago

Last reply by FredMcD 1 week ago

Sometimes when closing firefox, something has opened a new browser session, and I close it, i lose all my tabs from the first session, how do i recover them?

Sometimes when closing Firefox, something has opened a new browser session that i didn't know about, and I close it too, and since it only has one tab open, it becomes th… (read more)

Sometimes when closing Firefox, something has opened a new browser session that i didn't know about, and I close it too, and since it only has one tab open, it becomes the save session with only that open tab, thus i lose all my tabs from the first session, how do i recover all my tabs them from the first session? Sometimes, if Firefox has crashed, it asks if you want to recover your previous tabs, but only if it crashed! I would like an option to force that same recovery when you open Firefox and all your previous tabs are gone and replaced by one stupid tab you really didn't even want in the first place and not have to find every previous tab one at a time. If there was a recent history of sessions or at least the previous 2 sessions we could recover all the lost tabs from that first session! This has happened many, many times to me and if very frustrating to loose all my open tabs and have to start opening all my old tabs that i use all the time!

Fixyourlan

Asked by Fixyourlan 1 week ago

Last reply by jscher2000 1 week ago

Your browser is being managed by your organization

Hi, I downloaded JDownloader yesterday. It forcefully installed some adware which became the default search engine, can't recall its name and Avast Antivirus. There was n… (read more)

Hi,

I downloaded JDownloader yesterday. It forcefully installed some adware which became the default search engine, can't recall its name and Avast Antivirus. There was no option to uncheck them while installing. Since I didn't like JD at all so I uninstalled them all using Revo Uninstaller. Now while I searched something in the url bar few times that adware's page searched my keywords. I opened my settings and I got this message Your browser is being managed by your organization. PFA. This is my personal laptop connected to my personal wifi. Can I delete everything related to this junk without reinstalling FF? http://www.upl.co/uploads/14291556FF1580471775.jpg http://www.upl.co/uploads/161919FF-11580471781.jpg

Thanks

Asked by billubakra 3 months ago

Last reply by Not Today 1 week ago

hackers have complete control of my Firefox and installed their own developer mode with different email address.

Hackers have taken control of my Firefox and are maliciously using developer mode to alter settings and change behavior. They have hidden help/feedback icon so I can't s… (read more)

Hackers have taken control of my Firefox and are maliciously using developer mode to alter settings and change behavior. They have hidden help/feedback icon so I can't send emergency info to firefox. They repeatedly change privacy settings for gmail on firefox to capture/alter my emails. They turn off my google sign in which has protected mode always on so they can load porn, inflammatory politics or foreign crap onto my youtube "recommended videos." They have posed as me and signed up for "developer" software in firefox that manipulates the entire account. They used a different email address and sign in to github on my own computer to do this, and I don't know the email address and can't do this. All of the info in my firefox account is now repeatedly tampered with. They also pose as developers throughout my computer and maliciously change everything. My computer is for an individual, myself who isn't part of any organization and shouldn't have organization "administrators. Can't firefox recognize that these are hackers and eliminate them?

Asked by skywriter321 2 weeks ago

Last reply by Roland Tanglao 1 week ago

I'm having to download fox everyday, cut my computer off and fox is gone when I start it up

My Fox was working fine. I downloaded a few add-ons and last pass. Shortly after that, I discovered that Fox was not on the taskbar, in the smart window or listed anywher… (read more)

My Fox was working fine. I downloaded a few add-ons and last pass. Shortly after that, I discovered that Fox was not on the taskbar, in the smart window or listed anywhere. So I have to download it every morning if I want to use it. Once downloaded it recognizes me and has all my bookmarks.

Asked by revwsdom 2 weeks ago

Last reply by FredMcD 2 weeks ago

Can't sign in for firefox send

In order to send files greater than 1 GB I have to sign in in firefox send, but it fales. At first firefox send wants my email dress, ok. Then my password - if it is not … (read more)

In order to send files greater than 1 GB I have to sign in in firefox send, but it fales. At first firefox send wants my email dress, ok. Then my password - if it is not correct I get a red pop up message and can correct it. But then I get the message "an error has occured" (see image). In my emails I find the message from Firefox Account to go to my account.

Asked by schmischue 3 weeks ago

Last reply by Tezbee 2 weeks ago

Change color of menu pop ups

Hi, I have a red theme (Red Fade) which I like. However the menus when you click anything on the menu bar (File, Edit etc) remain the default colour (see screenshot attac… (read more)

Hi,

I have a red theme (Red Fade) which I like.

However the menus when you click anything on the menu bar (File, Edit etc) remain the default colour (see screenshot attached). I would like these to be red also. Is it possible to change this background colour preferably using the userChrome.css file or alternatively an add-on? I know how to edit the userChrome file, so would like the code if possible please.

Thanks in advance, Paul.

Asked by Paul 3 weeks ago

Last reply by Wesley Branton 2 weeks ago

  • Archived

Firefox icon replaced with white sheet of paper on taskbar

Encountered this problem two days ago. A reboot didn't do anything. I don't remember doing anything else either. Running on Windows 10 latest version. Thank you. :) … (read more)

Encountered this problem two days ago. A reboot didn't do anything. I don't remember doing anything else either. Running on Windows 10 latest version. Thank you. :)

Asked by wilpaulcabrera 6 months ago

Last reply by Mikey 2 weeks ago

malweare xyz how can eliminate from firefox mozzilla

from few days any time i'm looking a page an unwanted screen appear something.XYZ i have done reset but nothing change suddently this advertaizing screen appear and … (read more)

from few days any time i'm looking a page an unwanted screen appear something.XYZ i have done reset but nothing change suddently this advertaizing screen appear and i can not go where i want this is the full link https://eu.insidemarketbastognehoraire.xyz/db90cc4414c77df9737380366f9e188d/index.html?ip=2001%3Ab07%3A5d29%3Af7bf%3Aecf6%3A827d%3A99c4%3Abbb&siteid=YjY0NjA4MzQ4MDE1MTg2NDM4OTYjMTU4ODQ5ODgzMkA1NjQ1QF9mZjIzZDVhNzgzMDY1ODA2MGJkNDk3NjBhMGFkZWU4Yw&trackid=202005030940405977

how i can remove from my pc

Asked by emilio43 3 weeks ago

Last reply by FredMcD 3 weeks ago

I'm trying to verify if someone stole my browser information under my email address z @comcast.net I'm getting the verifycation email but not able to access

I had several weird things happen this morning with my Mozilla Browser. Ultimately I had to re-download it and I then tried to setup a Mozilla Account to hopefully secure… (read more)

I had several weird things happen this morning with my Mozilla Browser. Ultimately I had to re-download it and I then tried to setup a Mozilla Account to hopefully secure it. When I entered my email address z @comcast.net I received the verification code in my inbox but the new account display gave error code email returned misspelled.

I'm afraid my browser was hacked for my saved bookmark information and access. When I did get it back after rebooting Mozilla requested a new profile so I created "default user - zisses no additional user".

I then went back in and created the support account under the email x @gmail.com - I have attached below both of the verification codes I recieived from trying to create the support account. The zpggre account does not grant me access so can you be sure someone isn't accessing my information with it's use and please let me know what if anything is fraudulent and shut if down?

Asked by zissesrealestate 3 weeks ago

Last reply by FredMcD 3 weeks ago

Firefox 75 Broke login and proxies to Employer's system

I am an academic librarian working from home. Literally for years, I've been able on Windows 7 and now Windows 10 to log into my grad school's online system including acc… (read more)

I am an academic librarian working from home. Literally for years, I've been able on Windows 7 and now Windows 10 to log into my grad school's online system including access to databases. Much of this requires a proxy for authentication. Before I describe the error, let me say that I installed Zotero over a year ago and have never had problems with it. Now, when I try to login, I get this, even when trying only to log in. There are two lines. The yellow bar that is hard to read because it keeps flashing but here's my best shot: Zotero automatically redirected your request to gslibrary.authn.worldcat.org through the proxy at gbtssbc.idm.oclc.org. Some space then "Don't proxy this site Proxy settings X

If your browser does not continue automatically, click here. I have tried numerous times to click "here" but I can't. For one moment, both the tellow bar and the message this is normal black text on white shows and then the yellow bar disappears and the black text moves up on the page. When I try to click "here" it keeps jumping around. I"ve never seen anything like this in many years on Firefox.

   I can successfully log in and use resources with the proxy on Opera. It does not complain. Someting about Firefox 75 is broken. I prefer using Firefox the most of the browsers available but I can't work like htis. I need to look up books and help users search for journal articles all the time. I cannot do without that. I don't really like Opera because of the lack of options but this is the straw that breaks the camel's back. If I cannot fix this, bye-bye Firefox. That's pretty serious for me for me but I must be able to work from home efficiently. Note: I disabled the Zotero plug-in. I asked on the Zotero forum and got some suggestions that didn't really help. I don't think it is Zotero. Zotero is only showing up because it connects to our librayr system. How can I fix this? I don't even know precisely what is wrong but for one thing, it shows the wrong URL  for logging in. That hasn't been true for a long time. I do not want to clear all my saved passwords and cookies to fix what is pretty clearly a FF 75 bug. I was a programmer a lot of years on complex systems. All the fingers are pointed at FF 75.

Asked by drduncan 1 month ago

Last reply by FredMcD 3 weeks ago

Firefox crashes

Firefox has been crashing non stop (tabs and general all window crashes) for about a week now so i tried following all kinds of advice like updating Firefox (was up to da… (read more)

Firefox has been crashing non stop (tabs and general all window crashes) for about a week now so i tried following all kinds of advice like updating Firefox (was up to date) and disabling hardware acceleration but to no end so i tried putting it into safe mod and just when i thought it was fine five minutes later it started acting up again. would appreciate all help

bp-912f07c7-24dd-4638-b306-9e0690200427

Asked by omer.klein.bl 4 weeks ago

Last reply by FredMcD 4 weeks ago

How does one escape a recursive loop as Firefox "resends" information after performing a CAPTCHA which endlessly prompts a new CAPTCHA ad infinitum?...

I am trying to establish, and use, an eBay account overseas, much as I do with Amazon, but eBay.fr asks me to perform a CAPTCHA when dealing with my account and once I ge… (read more)

I am trying to establish, and use, an eBay account overseas, much as I do with Amazon, but eBay.fr asks me to perform a CAPTCHA when dealing with my account and once I get my green check-mark Firefox stomps down with a dialogue box demanding that I accept their requirement to resend information in order for me to view the page, but re-sending only brings me back to having to perform the CAPTCHA, not to the page that doing the CAPTCHA was intended to permit me access to. Of course clicking the CAPTCHA box so soon after successfully getting through it immediately produces a green check-mark without having to deal with any more images, yet Firefox still stomps on me with a "resend" box, ENDLESSLY.

Clicking "cancel" instead of resend brings no relief. Do I really have to use another browser just to be able to deal with outfits that Firefox is senselessly stomping all over?

Argh.

Asked by BB 1 month ago

Last reply by FredMcD 1 month ago

Firefox crashes all the time

I have been having major problems with Firefox. It constantly crashes when I open certain sites, when print from some non processing sources. It even crashed with I follo… (read more)

I have been having major problems with Firefox. It constantly crashes when I open certain sites, when print from some non processing sources. It even crashed with I followed your instructions that I found online about crashing to go to the Menu & Help & About Firefox. It crashed when I clicked on About Firefox. I have the updated version & I have uninstalled & reinstalled numerous times, but nothing fixes the crashing problem. I am going to have change my default browser unless there is a solution to this problem. Please contact me & advise me how to fix this. It is very frustration. Thank you.

           Jonathan Rose

Asked by jonathan.rose 6 months ago

Last reply by cor-el 1 month ago