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Access to e-mail

I get a blank screen when I try to access my e-mail. Is there a reason you do not want me to access my e-mail? Don't tell me you will e-mail me the answer. I will not g… (read more)

I get a blank screen when I try to access my e-mail. Is there a reason you do not want me to access my e-mail? Don't tell me you will e-mail me the answer. I will not get it because you will not let me access my e-mail. This situation has been going on for a few weeks and it is getting irksome. When I call your support people hank up on me.

Asked by hendrig 4 months ago

Last reply by cor-el 4 months ago

I cannot post a comment on Yahoo recently using Firefox. The response I get "Your comment failed to publish. Retry"

Cannot post a comment to Yahoo lately, "Your comment failed to publish. Retry" I can post if I use Microsoft Edge, I don't want to use Microsoft Edge or another browser … (read more)

Cannot post a comment to Yahoo lately, "Your comment failed to publish. Retry" I can post if I use Microsoft Edge, I don't want to use Microsoft Edge or another browser to post on Yahoo. Any ideas how to fix this?

Asked by sobek1 1 month ago

Last reply by zeroknight 1 month ago

Wrong Time in Firefox

My Firefox used incorrect time to communicate with websites. My System Time is 19:00, Firefox said 18:00, so i have problems at websites, that use the time for booking or… (read more)

My Firefox used incorrect time to communicate with websites. My System Time is 19:00, Firefox said 18:00, so i have problems at websites, that use the time for booking or planning.

Asked by fkuchenb 4 weeks ago

Last reply by jscher2000 - Support Volunteer 4 weeks ago

Firefox Browser will not load games on facebook

I am not able to load any games on Facebook using Firefox,the game main page loads and the spinning loading just stops and goes no further. All other browsers do not hav… (read more)

I am not able to load any games on Facebook using Firefox,the game main page loads and the spinning loading just stops and goes no further. All other browsers do not have this problem, chrome loaded fine, Microsoft Edge loaded fine. I was able to get it to work for a short bit last night on Firefox by totally removing Firefox, including folders last night, shut down, tried today and issue has returned. I have tried all the steps in the forums, nothing is working, why is it only Firefox doing this?

Asked by Mike.BAOEWulf 3 weeks ago

Last reply by zeroknight 3 weeks ago

Websites not keeping me signed in

Hello, When I sign in to new websites, they never do keep me logged in. I noticed this problem is present only for services that are working for my friends, that use oth… (read more)

Hello,

When I sign in to new websites, they never do keep me logged in. I noticed this problem is present only for services that are working for my friends, that use other browsers, so they can keep users signed in. For the websites that I had been logged in before it stopped working, I'm still signed in and I can enjoy not having to log in every time.

I believe it all started happening when I cleared my cookies once, around half a year ago.

I did however check my settings, and I don't have selected option, that clears cookies after each browser session. My password saving feature works as well.

Asked by bartlomiej.treska 2 weeks ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago

Virtual webcam in firefox

Hello everyone :) I would like Firefox to use my virtual webcam stream (Nvidia broadcast) by default instead of the hardware webcam (logitech brio) I found where t… (read more)

Hello everyone :)

I would like Firefox to use my virtual webcam stream (Nvidia broadcast) by default instead of the hardware webcam (logitech brio)

I found where to control the site permissions for the microphone, the webcam, but unfortunately, it does not allow you to choose the default stream

I use Firefox to do teleconsultation as a doctor, and the web interface that I use always goes to the hardware webcam instead of using Nvidia broadcast which would allow me to hide the background

Is there a way to tell Firefox, or Windows 10, to never broadcast the hardware stream but to always use the virtual stream?

Thank you so much !

Asked by Mohammed Yahyaoui 5 months ago

Last reply by Dropa 5 months ago

What is the best 'free' VPN add-on from the Mozilla Firefox add-on store?

I'm only looking to use the VPN add-on for a particular movie streaming website where even the website itself advises that you use a VPN connection for security and safet… (read more)

I'm only looking to use the VPN add-on for a particular movie streaming website where even the website itself advises that you use a VPN connection for security and safety.

I would have the VPN add-on disabled for everything else so I don't need a VPN add-on with lots of bells and whistles, I just want a free VPN add-on that will keep me relatively protected when I use the particular streaming movie website.

Can anybody provide any recommendations or opinions?

I'd rather not sign up to a free trial for a VPN service because obviously the free trial has a cut off date before you actually have to purchase the VPN service and as specified I'm not interested in buying a VPN service.

Asked by TheThingKing 5 months ago

Last reply by Paul 5 months ago

how to install firefox or mozilla to my toolbar

i use to have firefox or mozilla on my toolbar, do not know how to question or figure out what i am looking, is it adding tab firefox or mozilla to the toolbar, when on … (read more)

i use to have firefox or mozilla on my toolbar, do not know how to question or figure out what i am looking,

is it adding tab firefox or mozilla to the toolbar, when on toolbar you would click on firefox for a new tab.

thank you rodney l gandy sr

Asked by RODNEY L GANDY 4 months ago

Last reply by Cypherdude 4 months ago

No sound ONLY in Firefox

Hello, I'm seeking help because sound is not working on Firefox. All other software are able to produce sound on every speaker and headphones I have. The speaker logo do… (read more)

Hello,

I'm seeking help because sound is not working on Firefox. All other software are able to produce sound on every speaker and headphones I have. The speaker logo does not appear in tabs were videos or music is playing and firefox doesn't show up in EarTrumpet. It does show in the volume mixer but no bar appears to show it is displaying sound while media is playing.

I'm running : Firefox version 119.0 64 bits Windows 10 64 bits version 22h2, OS build 19045.3570

I've tried :

  1. Restarting Firefox
  2. Muting/Unmuting Firefox in the volume mixer, in firefox tabs too
  3. Downgrading to version 118.02 32 bits
  4. Uninstalling all my audio drivers followed by a restart (they got re installed but no change for Firefox)
  5. Restarting Firefox with all addons disabled

I'm running out of solutions.

Kind regards

Asked by Admax 5 months ago

Last reply by Marty McFly 4 months ago

Stop tabs from automatically refreshing to top of page

Stop tabs from automatically refreshing to top of page. Many people have this problem and I don't find a fix. One article states to go to Options and "Warn me when websit… (read more)

Stop tabs from automatically refreshing to top of page. Many people have this problem and I don't find a fix. One article states to go to Options and "Warn me when websites try to redirect or reload the page," but I can't find options.

Asked by Dynamic 3 months ago

Last reply by zeroknight 3 months ago

Social Security log in

I have been using Firefox to log into the Social Security site for years. Today, I am unable to log in, after trying several approaches. I switched to Chrome and was able… (read more)

I have been using Firefox to log into the Social Security site for years. Today, I am unable to log in, after trying several approaches. I switched to Chrome and was able to log in immediately. What has changed in Firefox?

Unrelated issue. On this page is an option to "share data." When I tried it, nothing showed up, but there was a link to explain how to do it manually. When I went back to this page, it was blank, and I had to start over again. Not good website design!

Asked by swolfearch 3 months ago

Last reply by cor-el 3 months ago

Firefox will not open. a window appears: xul runner

when I attempt to open firefox, a window opens: xul runner error: platform version 120.0.1 is not compatible. minversion>=119.0.1 maxversion<=119.0.1 If I cli… (read more)

when I attempt to open firefox, a window opens: xul runner error: platform version 120.0.1 is not compatible. minversion>=119.0.1 maxversion<=119.0.1 If I click the "ok" button the screen goes back to my desktop.

Asked by claytornater 3 months ago

Last reply by TyDraniu 3 months ago

www.homedepot.com

I've been using Firefox for the past two years. I go onto www.homedepot.com all the time. Every day, multiple times a day. All the sudden over the past two weeks, it won'… (read more)

I've been using Firefox for the past two years. I go onto www.homedepot.com all the time. Every day, multiple times a day. All the sudden over the past two weeks, it won't load my bookmark. I type it in manually, it doesn't work. I clear cache, history and restart browser. No luck. I restart computer, still an issue. I go into 'private window', kind of loads and then all the sudden freezes. I use Chrome and it works no problem. Then I search the Firefox support forum to find that multiple other people have had this issue over the past five years.

I mean wow, I use Home Depot to buy materials for work plus a credit card account and then to just have it not work anymore on this browser for no apparent reason is crazy. Then to not be able to contact anyone at Firefox regarding the issue is also crazy.

I mean it's fucking homedepot. I know like 10 years ago there was a data breach with them so maybe firefox is protecting itself from them? But then just have a message pop up saying you can't access the site on firefox. No problem. But to have it be so open ended and a continuous problem over years. That's just dumb. How can I trust Firefox with my information and data if I can't even access a basic site with no recourse for solution or understanding or help?

Asked by d3sm0nd 1 month ago

Last reply by zeroknight 1 month ago

How to permanently disable update notifications in Firefox

I have automatic updates turned off in Firefox, however, the browser will periodically pop up a window in the top right corner, upon firefox startup, asking me if I wish … (read more)

I have automatic updates turned off in Firefox, however, the browser will periodically pop up a window in the top right corner, upon firefox startup, asking me if I wish to update.

How can I permanently stop this window from appearing?

This pop-up window is a problem because the situation is occurring on the PC of my mother, who is elderly. If she accidentally closes the pop-up in the wrong way, by clicking on the "update" option, the next time Firefox starts it will attempt to update and open a new Windows security window asking for an administrator password, which she doesn't have. This leads to confusion and she is then unable to operate the PC, which can be a health and safety risk.

tl;dr : Please add an option for permanently disabling this update notification pop-up window because it is a safety risk.

Asked by markb77 5 months ago

Last reply by cor-el 5 months ago