Firefox Support Forum

With every update, Firefox becomes more and more unusable. It's been 20 minutes so far on this morning's session, but the tab won't open. And Options won't let me clear data as those tabs are dark. It's hard to be nice when I read these same complaints in forums all over the internet. It's only getting worse, and the recommendations are always the same -- clear your cache, remove extensions, blah, blah, blah. No, nothing works! It's time to blow it up and start over. Not to mention that it's always crashing or not responding. It's just about as useless as Edge and Chrome. What a pity. (Oh, I just noticed -- 27 minutes later -- that the Clear Cache tab is now active. Better late than never, I suppose.)

Bonjour, After loading Firefox to 87.0 Now when I click on a "contact" button from a site I get 'courrier' from Microsoft. How can I get my xxx@free.fr address (zimbra mail) instead. Help from mozilla doesn't help me! Years ago the same problem was solved with a button on the first opening of the mail box.

Hello, please help,

After re-installing my windows, I lost access to my firefox account even I have my password correct as firefox ask me to confirm my ID by a confirmation email sent to my email address, but the password of my email address was suggested and saved by firefox which I cannot remember !!

I created a new firefox account to work with, but I lost all my past passwords and data saved by firefox!

please help me to restore my access to my account or at least retrieve my passwords and data !

Thanks for advance.

I used to be able to sign in to my bank's website with Firefox. Lately it will not let me. The page post this after attempting to sign in: Access Denied You don't have permission to access "http://signon.navyfederal.org/siteminderagent/forms/nfcu.fcc" on this server.

Reference #18.a19ec817.1618171684.b32946d

I can access the page through Microsoft Edge but not Firefox. What has changed and what can I do to change it back?

Hi all,

I have a issue with firefox, when i browse through sites i noticed a popping sound through my laptop speakers. I noticed this for a long time now and i thought it was driver related so i updated my drivers but the popping didn't go away. I tested the edge browser in windows 10 and did swap through the same sites as i did in firefox and that browser does not create popping noices.

Is there a fix for it ?

Best regards, Michel

FF 87.0 Win10

Tried with about:config and that didn't work. Tried disabling in General - Browsing.

The videos I watch do not have a settings option.

How do I disable this bloody annoyance?

Thank you.

Called Wells Fargo and they told me to disable all password managers in order to log in!! WHAT???? I can get to my account using Edge WITHOUT LastPass, but something in 87 is wonky. Spouse has Firefox 86 with LastPass and he can get on with no trouble. Have started a trouble ticket with LastPass and will be contacting Wells Fargo tech support for their input. Please fix!!!!!

If I send a page from smarthphone to PC it works correctly. If I send a page from PC to smarthphone it doesn't work and the smarthphone browser doesn't receive anything.

Hello everyone,

I hope someone can help me with this.

So, i have logged in Firefox Accounts, in a friend's computer a few days ago. When i finished what i was doing, i simply logged out and turn of the computer.

Now, i'm back home and when i turn on my computer and Firefox, i discover that i have sync all of my friend's bookmarks, usernames and passwords! He works with a lot of people's personal data, so now i have a ton of data that is hard to manualy delete; I have already restored my bookmarks to a previous date, so thats all ok! My questions now is, can i also restore my saved username and passwords to a previous date?

Thank you in advance!

SM

Hi All

So recently I had some windows issues on my newer laptop and had to resort to going back to my old laptop for the time being. Before using it I restored the system to factory settings and such then reinstalled the newest versions of firefox and such then imported my profiles that I backed up from the new system.

Was working fine for few weeks but the last week or so I have noticed firefox has become sluggish in how it loads websites and such.

I have tried setting up a test profile and that new profile was reacting the same way very sluggish in loading pages.

I have also cleared my browsers cache wondering if that would help.

I have also tested loading pages in Microsoft Edge to see if it was browser or system related and Edge seems to be loading pages just fine so it has to be browser specific.

Any ideas what I should try next to clear this up as the sluggishness is getting old fast!

Thanks

Hi, I have an important question. When I open firefox on my desktop the first website that comes up is not the normal Firefox homepage, its the very irritating <Startxxl> website, and I don't need this add-on. But I really don't know how to remove it.

Thank you for your help.

As of today´s update to 87.0 FF has become virtually unuseable on many sites. Tab titles, website address line and contents of websites that were fine so far display missing or pink singular letters or whole lines of text are made up of blackened squares and rectangles. Upon marking said lines the correct text is visible. What´s going on? Cache and cookies clear, rebooted, still same problem. Hesitant about wiping account regarding having to reinstall all addins that have been running fine for years. Deleted Kaspersky addin in hopes it was the culprit. Unfortunately, no. Any ideas anyone?

Hi,

I'm not sure what has happened but my Firefox browser no longer plays Amazon Prime Videos; quite simply the "play video" links don't work. I've played with the DRM settings, refreshed Firefox via the support options, and have installed the latest version of the browser. I'm running a Win10 desktop. Netflix works fine and Amazon Prime Video works fine through MS Edge, but I can't figure this one out. Does anyone have any suggestions that I could try?

Thanks and Regards

Matt Whitehead

I was wondering if there is a way to hide the titlebar (tabs, bookmarks, url, extensions, etc.) like fullscreen mode does while in windowed mode. A hotkey toggle would be preferred. Currently I am using some old CSS I found online but it's got some pretty glaring issues such as search suggestions being cutoff. Supposedly this was possible back in 2011 with an extension and something called "zombie mode" but the extension is no longer available (and most likely wouldn't work anymore). Thanks.

#navigator-toolbox {
    position: relative;
    z-index: 1;
    height: 3px;
    margin-bottom: -3px;
    opacity: 0;
    overflow: hidden;
}
#navigator-toolbox:hover {
    height: auto;
    margin-bottom: 0px;
    opacity: 1;
    overflow: show;
}
#content-deck{
    position:relative;
    z-index: 0;
}

Hello,

I just upgraded to Firefox 87 and noticed that I wasn't able to go back to the previous webpage by clicking on the backspace button like what I have done in the past if I'm not using a mouse on my laptop and had to click on the back button in the toolbar with the trackpad. I'm not too sure of why that happened with the upgrade and was a little surprised about that. Hope I can be able to get around this in some way if one of you know anything about this. Thanks.