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  • Solved

Unable to acccess customerconnect.vmware.com but can in the "other" browser

Unable to access customerconnect.vmware.com but can in the "other" browser. I have tried the recommended turning off proxy, or Private mode, safe mode, etc. Nothing seems… (read more)

Unable to access customerconnect.vmware.com but can in the "other" browser. I have tried the recommended turning off proxy, or Private mode, safe mode, etc. Nothing seems to be working.

Asked by lundrigan 5 days ago

Answered by lundrigan 4 days ago

YouTube playlists' tracks skipping and reloading

The example playlist is at Black Sabbath Live Album "The End" - playlist. It plays only the first video that's landed at, the rest are re-loaded and skipped one after ano… (read more)

The example playlist is at Black Sabbath Live Album "The End" - playlist.

It plays only the first video that's landed at, the rest are re-loaded and skipped one after another.

My username is anonymized in the troubleshooting log.

Asked by scrutinizer1 5 days ago

Last reply by FredMcD 5 days ago

Video quality keeps dropping on a streaming site (Viki)

Dear Support Team, I have an issue with video playback on one particular site (www.viki.com) that only happens on Firefox as it turns out. Up until today I thought it was… (read more)

Dear Support Team,

I have an issue with video playback on one particular site (www.viki.com) that only happens on Firefox as it turns out. Up until today I thought it was an issue with the site itself. While streaming videos on viki.com the video quality keeps dropping from full HD 1080p down to a measly SD 360p; they automatically adjust the video quality based on your internet speed, yet despite having a very stable connection (220mbps) it keeps constantly changing which is very annoying. The weird thing is, though, that this doesn't happen ALL the time, just for a select few (Chinese or Taiwanese) shows. Playing the same episode of one such a show on another browser (in this case Edge), however, is completely normal. Steady 1080p quality throughout. I don't have this problem on any other streaming sites with Firefox (Netflix, Youtube, Prime, etc.), either.

Is there a throttling misstep somewhere in config that I might have overlooked? As far as I know I haven't changed the settings on it.

Would appreciate any help you can provide as I'd rather not switch browsers to fix this issue.

Sincerely, Isabella

Asked by evendia 5 days ago

Last reply by Zian Shi 1 day ago

Firefox & Yahoo mail

Starting on 1/2/2022, every time I go to access my Yahoo mail; I've been getting a dialog box that states "The continued use of the Firefox Browser might cause issues wit… (read more)

Starting on 1/2/2022, every time I go to access my Yahoo mail; I've been getting a dialog box that states "The continued use of the Firefox Browser might cause issues with features, usability & accessibility to Yahoo Mail. To continue without issues, we suggest that you download Chrome, IE, Safari". What has happened to FF or is it a Yahoo issue? Also, it's only after I click on my mail icon on my home page to open my mail. This is quite annoying to have to click off the box and wait for the page to reload about as fast as NetZero dial-up of the mid 90s.

Asked by Sonny65 5 days ago

Last reply by jscher2000 4 days ago

  • Solved

Personal login to bank account

My attempts to login to my personal bank account (https://orionfcu.com/) with updated Firefox has failed since 1/16/2022. My electronic account has been active for ~>/… (read more)

My attempts to login to my personal bank account (https://orionfcu.com/) with updated Firefox has failed since 1/16/2022. My electronic account has been active for ~>/+ 20 years. Firefox has been my default browser from its inception always with Apple iOS systems. After correctly answering a security question, I receive an error message saying than my request cannot be completed...try again later. Bank online assistants recommend I use Edge or Chrome browsers. I have never nor plan to use Edge. I can login with Chrome, but I have rarely used that browser. Am I stuck with Chrome for https://orionfcu.com/? Thanks.

Asked by tmarion 4 days ago

Answered by cor-el 4 days ago

loading wordpress website

i have built my clients website on word press , problem is that when my client opens site on firefox , it took too long to load , while it works perfect with chrome and i… (read more)

i have built my clients website on word press , problem is that when my client opens site on firefox , it took too long to load , while it works perfect with chrome and ios , what could be the problem? can anyone please tell me? here is the site link https://sublimationtools.com

Asked by 10jonmuller 4 days ago

Last reply by TNorth 4 days ago

Unable to access website

I use the site Word Hippo (an online thesaurus and Word tools website) regularly but cannot open this site on Firefox. However it opens on Chrome which seems very strange… (read more)

I use the site Word Hippo (an online thesaurus and Word tools website) regularly but cannot open this site on Firefox. However it opens on Chrome which seems very strange.

Asked by Pooh Bear 4 days ago

Last reply by jscher2000 3 days ago

Yahoo results messed up!

Hello everybody. I'm having a problem with Yahoo: when I do a research, the pages' description overlays the titles, in a way that makes it impossible to read the name of … (read more)

Hello everybody. I'm having a problem with Yahoo: when I do a research, the pages' description overlays the titles, in a way that makes it impossible to read the name of the website... Could I change something to Firefox to solve this issue? Best, Andrea

Asked by mankonet 4 days ago

Last reply by jscher2000 3 days ago

Autofill Fields Doesn't Work

This is a two-fold question. Firstly, I was unable to import my auto-fill addresses and credit cards from Chrome and I had to manually add them to Firefox. Is it even po… (read more)

This is a two-fold question.

Firstly, I was unable to import my auto-fill addresses and credit cards from Chrome and I had to manually add them to Firefox. Is it even possible to import addresses and credits into Firefox??

Second, and most importantly, the auto-fill feature in FireFox does not work. Contrary to other entries in this forum, the credit card field will show me the dropdown of options and fill - but names and address fields will not. The feature is turned on in settings (as shown in attached) and I even restarted my computer. How can I get these fields to auto-fill?

I am running FireFox for Windows 10, v96.0.2 (64 bit) and I'm located in the US.

Asked by mariah.k 3 days ago

tumblr is broken on Firefox

For several days now, tumblr hasn't been working properly on Firefox. The number that pops up to show how any new notifications I've gotten is frozen at 23. I don't get n… (read more)

For several days now, tumblr hasn't been working properly on Firefox. The number that pops up to show how any new notifications I've gotten is frozen at 23. I don't get notifications if I get a new ask or to say how many new posts are on the dashboard. I can receive new asks but I cannot answer them and I cannot send them myself. I can receive direct messages, but I can't send them. I've cleared my cache/cookies. I've ended and started several new sessions. I've turned off XKit, Privacy Badger, HTTPS Everywhere, and uBlock Origin. None of that has fixed the problem. These issues are only happening on Firefox. I logged in on Microsoft Edge and tumblr worked just fine.

Asked by t.elspeth.williams 3 days ago

Last reply by t.elspeth.williams 3 days ago

tradestation Cypto page will not load

The Tradestation Cypto page will not load. Loads in Chrome fine Loads in Microsoft Edge with no issues here is the URL: https://crypto.tradestation.com/traderoom I tried… (read more)

The Tradestation Cypto page will not load. Loads in Chrome fine Loads in Microsoft Edge with no issues

here is the URL: https://crypto.tradestation.com/traderoom

I tried disabling the Prefetch DNS in Firefox. Checked the Firewall on my Windows machine.

I attached an image of the site working in Chrome.

Any feedback would be great.

- peter

Asked by picataggio 3 days ago

Last reply by jonzn4SUSE 3 days ago

Unable to log into my Yahoo account

I have had nothing but trouble for weeks now trying to log into my Yahoo account. There are times I will try for more than an hour clicking on my email sign in before I … (read more)

I have had nothing but trouble for weeks now trying to log into my Yahoo account. There are times I will try for more than an hour clicking on my email sign in before I am connected. When I am finally able to get to my yahoo long in page I am unable to download my full page of emails. I am also having trouble with Facebook. What is wrong? I can really use some help.

Asked by Debbie 3 days ago

Last reply by cor-el 3 days ago

  • Solved

page displays wrongly

Could someone please tell me why this page (and some other Dell pages), won't display properly? https://www.dell.com/community/Dell-Community/ct-p/English It's a fairly n… (read more)

Could someone please tell me why this page (and some other Dell pages), won't display properly?

https://www.dell.com/community/Dell-Community/ct-p/English

It's a fairly new problem, the pages are ok in IE and Chrome.

I have Windows 7 and Firefox is up to date 96.0.2

Thanks, Fraidy

Asked by Fraidy 3 days ago

Answered by TyDraniu 2 days ago

remove redirect adres but still opens old adres

hi. i was redirected an adres (ex test.com) to another adres (ex main.com) so both adres opens main.com and recently i removed the redirecttion and naw both adreses have … (read more)

hi. i was redirected an adres (ex test.com) to another adres (ex main.com) so both adres opens main.com and recently i removed the redirecttion and naw both adreses have their own website but mozila still changes the adresbar and opens main.com when i try to open test.com. Note: in private window it works good and opens both sites i had the probliem in IE and by clearing history it solved but i can't clear mozila history. my english is not good. Thanks

Asked by zeinab.haghi.60 3 days ago

Last reply by Disil07 2 days ago

password reset email do not arrive

When i cannot login to a websitet for example because I forgot the password, I ask for a password reset mail. For some sites, these mails do not arrive. Changed emaiiadre… (read more)

When i cannot login to a websitet for example because I forgot the password, I ask for a password reset mail. For some sites, these mails do not arrive. Changed emaiiadresses, emaoilclient, not to, avail. Examples are Ryanair, Via Michelin aso.

Asked by JJV 3 days ago

Last reply by JJV 3 days ago