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Problems with payments when online shopping

I have had a few problems ordering from sites (Adidas, Nike and another 1 or 2 I've forgotten) where I enter card details, get taken to the card verification page which t… (read more)

I have had a few problems ordering from sites (Adidas, Nike and another 1 or 2 I've forgotten) where I enter card details, get taken to the card verification page which then flips back to the basket page or the site's front page. I never get the order confirmation page or a confirmation email and the shops confirm no order has been made. I am really worried about this because I am putting in card info etc and it looks like it's going through but it doesn't. The pages are HTTPS. When I try on a different browser it works perfectly. It's quite frustrating because other sites are fine and I don't want to have to disable everything or use a different browser when I want to quickly buy something. The add ons I have installed are: Cookie Autodelete Facebook Container I Don't Care About Cookies UBlock Origin

I have standard tracking protection set in the options.

I understand the usual answer is to try disabling add ons one by one but to be honest I don't want to keep entering my card details to have to test it. Is there a better way to check what is causing the problem? Is this an issue with the sites or something to do with cookies/add ons?

Asked by Emma 6 days ago

Last reply by cor-el 5 days ago

Web page will not load properly

When I try to load the sleepiq web site I get this: https://sleepiq.sleepnumber.com/#/ and a blue screen. When I load the same website from Chrome I get this: https://sle… (read more)

When I try to load the sleepiq web site I get this: https://sleepiq.sleepnumber.com/#/ and a blue screen. When I load the same website from Chrome I get this: https://sleepiq.sleepnumber.com/#/dashboard/sleep, and the page loads. Safari is the same as Chrome, I get the information I'm looking for. As Firefox is my default browser I'd like to be able to fix this problem.

Asked by rdfield 6 days ago

Last reply by FredMcD 6 days ago

Meetup login will not work with latest versions of Firefox

Meetup.com site login will not work with latest versions of Firefox. Does anybody know why, or have a workaround. It works on other browsers like Chrome. In latest Fir… (read more)

Meetup.com site login will not work with latest versions of Firefox. Does anybody know why, or have a workaround. It works on other browsers like Chrome. In latest Firefox, I enter my valid username & Pwd, do the Capcha, and hit logon button - it just takes me back to the logon screen. In chrome, it enters the site as expected. I have cleared the cache & all cookies. Help.

Asked by jbeers 6 days ago

Last reply by FredMcD 6 days ago

Scrollbar rushes to bottom of webpage

Ubuntu 20.04 Firefox 79 When I open a new webpage and move my mouse to the right to the scrollbar to use scrollbar to move down the webpage, the scrollbar rushes to the b… (read more)

Ubuntu 20.04 Firefox 79

When I open a new webpage and move my mouse to the right to the scrollbar to use scrollbar to move down the webpage, the scrollbar rushes to the bottom of the page. I find this awfully annoying. Is this a feature? Can I turn if off or stop it doing that. J

Asked by John R 6 days ago

Last reply by FredMcD 6 days ago

website won't load

Hello, over the past week, a website that always downloaded will not open. It's a problem with my laptop, not with the site itself or any other user. I've done everythi… (read more)

Hello, over the past week, a website that always downloaded will not open. It's a problem with my laptop, not with the site itself or any other user. I've done everything the "help" articles suggest, but I still can't access the site. It's a job site, so it's imperative that I log back on. Any ideas?

Asked by beatlekris67 1 week ago

Last reply by cor-el 1 week ago

CHASE Bank Pay Screen

After new update to 79.0, I can not use the Pay Bill Screen on the Chase Bank Web Site. After i select "Pay this Amount" the Screen turns white Never had a problem for ov… (read more)

After new update to 79.0, I can not use the Pay Bill Screen on the Chase Bank Web Site. After i select "Pay this Amount" the Screen turns white Never had a problem for over 10 years. I use CCleaner / Privacy Eraser / Glary Utilities often. Thank you for any help Steve

Asked by comrade1989 1 week ago

Last reply by FredMcD 1 week ago

Latest and greatest update

Once again. Fox news videos just spin, again. Windows 10 professional. Latest version of Firefox. All other videos, websites, you tube, VLC media player works. I really … (read more)

Once again. Fox news videos just spin, again. Windows 10 professional. Latest version of Firefox. All other videos, websites, you tube, VLC media player works. I really dont like chrome. Fox videos works on Chrome.

Asked by thomas143 1 week ago

Last reply by jscher2000 1 week ago

slow web browsing

when shopping on sites like Tesco I get a meesage 'web page slowing browser' and the site runs painfully slow. I have looked this up but sugested fixes have not worked. A… (read more)

when shopping on sites like Tesco I get a meesage 'web page slowing browser' and the site runs painfully slow. I have looked this up but sugested fixes have not worked. Any advice? Updated windows 8 to 10

Asked by eamorley 1 week ago

Last reply by FredMcD 1 week ago

It just crashes the browser and resets the tabs!

Help, I really love this browser! But only problems with him ... Even reinstalling windows did not help,and yes, when the crash occurred, I wrote that I could send an err… (read more)

Help, I really love this browser! But only problems with him ... Even reinstalling windows did not help,and yes, when the crash occurred, I wrote that I could send an error to the Fire Fox developers, but nothing helped.

Asked by darkness 1 week ago

Last reply by FredMcD 1 week ago

Hindi text rendering in Twitter is broken

Hindi text rendering in Twitter is broken for half characters. For example, compare https://twitter.com/Rjkaavya/status/1287322534757560320 in Firefox vs. Safari (see com… (read more)

Hindi text rendering in Twitter is broken for half characters. For example, compare https://twitter.com/Rjkaavya/status/1287322534757560320 in Firefox vs. Safari (see comparison image attached).

This is something of a new break, in one of the recent updates. Used to work fine earlier.

Asked by Neeraj N 1 week ago

Last reply by cor-el 1 week ago

Mozilla is horrible with Reddit

Hi there, I really struggle with Reddit when using Firefox Mozilla. Like, if I didn't enjoy reddit so much I'd not bother going on the site altogether because the user ex… (read more)

Hi there, I really struggle with Reddit when using Firefox Mozilla. Like, if I didn't enjoy reddit so much I'd not bother going on the site altogether because the user experience is so bad when I use Mozilla with it. What am I doing wrong? My speed is fine and every other site works fine with Mozilla Firefox....except Reddit - it's horrible.

Thanks for your help! Best, Christian

Asked by christian.ortiz 1 week ago

Last reply by James 1 week ago

I am getting "something went wrong" error message only on firefox

Certain webpages will throw an error message "something went wrong" I've cleared all history, cache and cookies rebooted, I am out of things to try. Would anyone know wha… (read more)

Certain webpages will throw an error message "something went wrong" I've cleared all history, cache and cookies rebooted, I am out of things to try. Would anyone know what else I can do?

Asked by belle2rae 1 week ago

Last reply by cor-el 1 week ago

https://www.doki.live/

The Doki Doki Live site won't load any live stream. I've tried Chrome, the old Edge, the new Edge and Brave. They all load everything with no problem, but that particular… (read more)

The Doki Doki Live site won't load any live stream. I've tried Chrome, the old Edge, the new Edge and Brave. They all load everything with no problem, but that particular site on Firefox won't load up the live broadcasts, but will load a video there. I've refreshed the browser, uninstalled and reinstalled it and nothing works. I am using the latest version of 78.0.2

Asked by Bonobi 1 week ago

Last reply by FredMcD 1 week ago

Can't Access Any of Microsoft's Services

I can't access any of Microsoft's services. Every time I try to log in to Outlook, Skype, 360 or even OneDrive, I'm taken to an error page. But I was able to access my st… (read more)

I can't access any of Microsoft's services. Every time I try to log in to Outlook, Skype, 360 or even OneDrive, I'm taken to an error page. But I was able to access my stuff just fine on another computer!

Asked by M JM 1 week ago

Last reply by FredMcD 1 week ago

Cannot open https://www.meijer.com/weeklyad.html in FF78

The Boss shops at either Kroger or Meijer. When we try to open https://www.meijer.com/weeklyad.html we only get their MPerks page, not the weekly ad page. Clicking on the… (read more)

The Boss shops at either Kroger or Meijer. When we try to open https://www.meijer.com/weeklyad.html we only get their MPerks page, not the weekly ad page. Clicking on the Enhanced Tracking Protection shield to turn it off has no effect. Methinks the coders a Mozilla have gotten carried away with security coding. These problems seem to have cropped up since 78 was released. BTW - FF won't even show Using Chrome 84 allows the page to open correctly.

Suggestion on how to get FF to work correctly?

Asked by RealGomer 1 week ago

Last reply by cor-el 1 week ago