Firefox Community Forum

I uninstalled Firefox on my computer and reinstalled it, but when I logged in, the account couldn’t sync, it was as if the sync couldn’t retrieve any data from the server. Nothing happened at all.

On my Android phone, the data is still there, but when I tap “Synchronize now,” nothing happens either. I’ve tried signing out and signing back in multiple times, but still nothing works.

I also tried switching to a different computer and a different internet connection, but it still didn’t work.

What should I do now?

Firefox was somehow reset after windows update restart. I was trying to sign in to sync, but sign in button gets blurred/disabled, and nothing happens then. I am afraid that I lost my previous session also.

I was trying troubleshooting mode too, but behavior is the same.

Otherwise I can login to my Firefox account web, and I am logged in on my smart phone still.

захожу в свой ак, но ни закладок ни паролей нет, год назад синк работал, все перенеслось, даже если и отключил синк, то должно же хотя бы годичной давности все перенестить

ich habe bei firefox die Lesezeichen von meinem alten Notebook mit meinem neuen Notebook synchronisiert, dabei wurden die Icons der Lesezeichen durch Weltkugeln ersetzt. ich möchte aber die icon mit synchronsieren.

Hi, after upgrading to Windows 11 all my Firefox saved passwords are gone. My extensions synced, but passwords did not even though I had sync turned on. How can I recover my old passwords or check if they were synced to my Firefox Account?

Many thanks in advance!

I just tried to sync to my Firefox on my phone, but when it opened, an ANCIENT EMAIL ADDRESS WAS THERE, and it is not connected to the generated password I selected tonight. Can I get guidance on how to fix this dilemma? I'm also very old, so this stuff comes less quickly than to some of my friends or co-workers.

Thank you, Mark Somers San Diego, CA (where it's supposed to be "73 and sunny" every day but flooding rains are coming!!)

The PW I am using to attempt to sync firefox to my new windows computer is in the active firefox that I currently use. I have checked it in my desktop version and also on my ipad and the PW in both are the same yet when i try to sync the new computer and put the PW in that is in both my desktop and iPad; I get msg it is wrong PW. So then I tried to get a new recovery code (can't find old one) it asks me for the PW and again; get msg it's wrong. How can it be wrong if it's the one in my current firefox that I am typing this on right now? Doesn't make any sense to me! How can the current PW in the active firefox account be incorrect when I try to sync my new computer? (I have double/tripled/quadrupled and even copied the current PW from the PW list in firefox!)

thx

Hello. My macBook recently died. I was signed into Firefox, so my tabs should have saved. I tried to open / upload them onto my new iMac desktop. But for some reason it only keeps wanting to mirror the open tabs on my iPad, which is not what I want. I want to resurrect the tabs open on my macBook before it died. How do I best do this please? Thanks

How can I transfer open tabs from my old computer to my new one? Syncing is enabled, and the sync tabs checkbox is checked, but the tabs aren't syncing on the new device. I also couldn't find any separate function to load tabs.

During the last desktop update I lost all of my bookmarks. I’ve tried to sync between my iPhone and desktop but when I finally got paired nothing happened with the sync from my phone to desktop

Hi Team,

My Firefox account is linked to both my Android phone and my Mac. However, I’ve noticed that some browsing history entries available on my Android phone do not appear on my Mac. Most likely, these visits were recorded before I connected my Firefox account to my Android device.

Both devices are running the latest version of Firefox, and sync is fully enabled. I also manually triggered a sync just a moment ago.

Could you please let me know how I can import or sync my existing browsing history from my Android phone to my Mac at this point?

Please see an example attachted. I have more like it.

Thanks in advance for your help!

Best regards, Diamant

Firefox updated to the latest version and it lost everything. All my saved passwords are gone, all my bookmarks, data, etc. It said I could sign in with my account and it would sync them and bring them all over, it didn't. I can't use the original profile because it says it's outdated, I don't even know if it's the correct profile anyway. What am I supposed to do?

EVERY TIME Firefox updates or the computer shuts down, it loses my bookmarks. I check the box next to Bookmarks in Sync, and the second I hit "sync now" the checked box disappears and the bookmarks do not sync. Friggin annoying. I'm not a programmer so I'm hoping for a user-friendly solution. Thanks!

I bought a new PC 64 bit with Win 11. Insalled the latest Firefox. Loged in to my account, but I can get sync to catch my bookmark the old PC. Eksported the bookmark in HTML from my old PC, but the new PC tells me this is not a HTML file? I shut all the extensions down, bult still no sync?

I have no problems transfer the bookmarks to Edge on my new PC, but I can still not import the bookmarks from Edge to Firefox. I hav read som articles from Morzillas site, byt I can solve this problem. Any good advise?

Best regards Lars Beneke

Hey, I am trying to synchronize my mobile tabs with my desktop app. Unfortunately, this is not working. I am using the latest version of Firefox and Windows 10. Any ideas how and if I can solve this problem? Thank you in advance.

I lost the key and am unable sign in on my Mac Book Pro. Just received cable. Hopeful that I haven’t lost bookmarks and passwords Can I get step by step if possible Thanks

I have a Firefox account that I've signed into on both my work computer and my home computer, but after logging in on my home computer, it's unable to sync bookmarks from the account.