Firefox sync not syncing. Getting errors in logs
Wiped my windows last night and after reinstalling windows and installing firefox, none of my bookmarks, history and addons are syncing. 1573234725723 Sync.LogManager DE… (read more)
Wiped my windows last night and after reinstalling windows and installing firefox, none of my bookmarks, history and addons are syncing.
1573234725723 Sync.LogManager DEBUG Flushing file log 1573234725724 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1573234725739 Sync.LogManager DEBUG Log cleanup threshold time: 1572370725739 1573234725743 Sync.LogManager DEBUG Done deleting files. 1573234738871 FirefoxAccounts INFO Polling device commands. 1573234738871 Sync.Service DEBUG User-Agent: Firefox/70.0.1 (Windows NT 10.0; Win64; x64) FxSync/1.72.0.20191030021342.desktop 1573234738871 Sync.Service INFO Starting sync at 2019-11-08 17:38:58 in browser session PU39WdOcpfXG 1573234738871 Sync.Service DEBUG In sync: should login. 1573234738871 Sync.Service INFO User logged in successfully - verifying login. 1573234738872 Sync.BrowserIDManager DEBUG unlockAndVerifyAuthState already has (or can fetch) sync keys 1573234738872 Sync.Status DEBUG Status.login: error.sync.reason.serverMaintenance => success.status_ok 1573234738872 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1573234738872 Sync.Service DEBUG Fetching unlocked auth state returned success.status_ok 1573234738874 Services.Common.RESTRequest DEBUG GET request to https://api.accounts.firefox.com/v1/account/device/commands?index=0 1573234739084 Services.Common.RESTRequest DEBUG GET https://api.accounts.firefox.com/v1/account/device/commands?index=0 200 1573234739084 Hawk DEBUG (Response) /account/device/commands?index=0: code: 200 - Status text: OK 1573234739085 Hawk DEBUG Clock offset vs https://api.accounts.firefox.com/v1: -84 1573234739419 Sync.Resource DEBUG GET fail 503 https://sync-663-us-west-2.sync.services.mozilla.com/1.5/105687281/info/collections 1573234739419 Sync.Resource WARN GET request to https://sync-663-us-west-2.sync.services.mozilla.com/1.5/105687281/info/collections failed with status 503 1573234739420 Sync.Status DEBUG Status.login: success.status_ok => error.login.reason.server 1573234739420 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1573234739420 Sync.ErrorHandler DEBUG Got Retry-After: 3600 1573234739421 Sync.Status DEBUG Status.login: error.login.reason.server => error.sync.reason.serverMaintenance 1573234739421 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1573234739421 Sync.SyncScheduler DEBUG Got backoff notification: 3600000ms 1573234739422 Sync.SyncScheduler DEBUG Fuzzed minimum next sync: 1573238339422 1573234739423 Sync.ErrorHandler ERROR Sync encountered a login error 1573234739423 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1573234739425 Sync.SyncScheduler DEBUG Next sync in 3742910.1557205166 ms. (why=schedule) 1573234739428 Sync.Service DEBUG Exception calling WrappedLock: Error: Login failed: error.sync.reason.serverMaintenance(resource://services-sync/service.js:984:15) JS Stack trace: onNotify@service.js:984:15 1573234739428 Sync.Service DEBUG Not syncing: login returned false.
Firefox
I logged in to my account, but nothing is syncing. I don't have any bookmarks nor add-ons synced. What do i do?
Dear Mozilla team, Recently i installed a Mozilla browser on a new device. I log in to my account but nothing is getting synced. I have over 500 bookmarks and several add… (read more)
Dear Mozilla team,
Recently i installed a Mozilla browser on a new device. I log in to my account but nothing is getting synced. I have over 500 bookmarks and several add-ons and those are information that are of utter importance to me. They contain half of my work and research.
Please provide me assistance with this case.
Warmest regards, Kenan
Can you please merge my old Firefox account that had my work email that I no longer have access to with my new Firefox account?
I want to merge my old work email Firefox account with my new personal email account. I no longer have access to the work email account. [Personal information removed by… (read more)
I want to merge my old work email Firefox account with my new personal email account. I no longer have access to the work email account.
[Personal information removed by moderator. Please read Forum rules and guidelines, thanks.]
I losing my recovery code's and recovery key
Hi I have a problem losing my recovery key. Please help me, I want to go to sync Firefox. I have all the evidence that this is my account
Firefox Account Authenticator app and recovery code
TYrying to login to try Firefox send. I am asked for authenticator ap or recovery code. 1 - As far as I can remeber never used an Authenticator app for Firefox. 2 - Been… (read more)
TYrying to login to try Firefox send. I am asked for authenticator ap or recovery code.
1 - As far as I can remeber never used an Authenticator app for Firefox. 2 - Been using Firefox for more than 10 years - not sure I ever had recovery codes 3 - Requested change of password - email received to my email address and my recovery email address 4 - Changed password - email recd again on both mail email and recovery email address. Your account password was changed You will need to enter your new password on other devices to resume synchronising. 5 - Attemepted to login and I need the authenticator app or recoivery code. 6 - Now in a loop
How to I cut the loop
Thanks
PS I can login to the community notice board!
Hi my name is Viktor and I have a problem losing my recovery key. Please help me, I want to go to sync Firefox. I have all the evidence that this is my account
Hi my name is Viktor and I have a problem losing my recovery key. Please help me, I want to go to sync Firefox. I have all the evidence that this is my account.
Sync:HTML backup after Sync size is less to Latest backup before Sync.[UPDATE:3rdMARCH2019]
1. Synced my Firefox sync account 2. Disconnected my Firefox sync account 3. Reinstalled windows 4. Installed Firefox 56 (I was using 63 but i only had 56 installer) 5. U… (read more)
1. Synced my Firefox sync account
2. Disconnected my Firefox sync account
3. Reinstalled windows
4. Installed Firefox 56 (I was using 63 but i only had 56 installer)
5. Updated it to 65.0.1.
6. Connected my Firefox sync account
Problem -
1. All bookmarks didn't sync.
I created bookmark HTML backups and it were of 6mb and my latest backup is 171mb.
There are 2980 differences in 173mb backup and Backup taken after again connecting to FirefoxSync. I used WinMerge.
2. HTML backups also contain fav-icons [and Firefox Sync only syncs links not fav-icons.]
When browser is used fav-icons are loaded but after sync fav-icons are loaded as pages are loaded , so there are no fav-icons and html backup size is less than the last backup.
3. Could be related to https://support.mozilla.org/en-US/questions/1251781
4. There could be something wrong with Firefox's Exporting. Imported the same 173mb HTML to chrome and Firefox then exported HTML backups. Firefox Export was of 61.1Mb Chrome Export was of 12.9Mb
Authorization Code Received & Entered, but says its wrong, why? Definitely Correct, as received in email, tried it 3 different times..
I re-set my password and am trying to log in to FireFox Browser Sync on windows, it says it will send me an authorization code and to enter it, I received the code and en… (read more)
I re-set my password and am trying to log in to FireFox Browser Sync on windows, it says it will send me an authorization code and to enter it, I received the code and entered the code exactly as received, and it says it's wrong. It's rejecting the authorization code I'm receiving from firefox by email, there's no question about it, I'm not making a mistake, entering it exactly as is, capital letters matching the way it was received in the email, even copy pasted it once, tried it 4 times and it keeps rejecting the authorization code it's emailing me...
Please help
delete bookmarks on your server NOT my pc
I have different pc's and DON't want all bookmarks on all of them!!!!!!!!!!!!!!??????? How to I sync certain bookmarks??
I have to log into sync everytime I bring up Firefox
Somehow my question got posted twice. I apologize, I don't see a way to delete the duplicate.
Firefox will not sync Windows Desktop and Android Device despite updated software and successful account creation. Why is it not syncing?
The question says it all. Help appreciated.
a mess
locking this thread as duplicate, please continue at https://support.mozilla.org/questions/1238485 what a mess firefox made of all my computers in my place this new sync … (read more)
locking this thread as duplicate, please continue at https://support.mozilla.org/questions/1238485
what a mess firefox made of all my computers in my place this new sync thing has totally messed up all my computers, now I have all my bookmarks on every computer!!!! Fu%$. It has taken me hours to get each of my computers back to where I had them setup in bookmarks!!!! I only want certain bookmarks on certain computers, so this has been a horror to fix, how do I keep getting ALL bookmarks on ALL computers? I have each computer customized. Guess I'll have to delete my sync account, only way I know! Thanks alot!!!!!!!!!!
Getting "unexpected error" trying to log in to Firefox Sync
Hi, trying to log in to Firefox Sync at https://accounts.firefox.com/signin?service=sync&context=fx_desktop_v3&entrypoint=menupanel I keep getting an "unexpected … (read more)
Hi,
trying to log in to Firefox Sync at https://accounts.firefox.com/signin?service=sync&context=fx_desktop_v3&entrypoint=menupanel I keep getting an "unexpected error" message. Is this a known issue or limited to just my account?
Thanks
I cannot log in with unexpected error...
I cannot log in with unexpected error...
What should I do..? Please help me...
Cannot sign in on Firefox Sync. Unexpected error
trying to sign in on firefox sync. I get "Unexpected error"...
i cant log in nor sync my firefox account
i cannot log in nor sync my firefox account.
tried refreshing firefox but does not work either.
I am using a new laptop with Windows 10.
how does sync work
We need some real documentation on exactly what sync does BEFORE we start using it. Can I set a master pc to sync with other devices if I need to? Does sync blend bookmar… (read more)
We need some real documentation on exactly what sync does BEFORE we start using it. Can I set a master pc to sync with other devices if I need to? Does sync blend bookmarks, etc from all synced devices? It appears to. How can we (maybe can we?) make sync a manual user controlled process rather than an auto process, including prompting us for what we want to sync instead of syncing everything automatically on sync sign in.
Right now documentation that I have found to read anywhere does not touch on these details. I cannot believe how reckless this process is.
Which preference can block addons sync?
We use .cfg file in browser installation directory to set prefs or lock prefs for all users. We have lock pref that block any add-on installation in browser. But when log… (read more)
We use .cfg file in browser installation directory to set prefs or lock prefs for all users. We have lock pref that block any add-on installation in browser. But when logging in Firefox Account, all addons from "home PC", e.g., syncing with local PC where installation is disabled. How can we prevent that? Thank you.
Why do I need to "confirm" signing in after I sign in? I already gave you my name and password so why do I then have to go to my email account and "confirm" it?
This is a waste of my time. What is the point of "signing in" if I have to then re-type my details to log into my email account just to click a button that says "Confirm"… (read more)
This is a waste of my time. What is the point of "signing in" if I have to then re-type my details to log into my email account just to click a button that says "Confirm". Surely it was confirmed when I signed im? Why are you making me go through this process twice? What does it have to do with my email account? WHY CAN'T I SIMPLY SIGN IN/ Why the extra steps? Please answer.