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  • Archived

Firefox stops shutdown, because windows are still open

I'm using Mac since… 1984 and I use it for a lot of tasks, really a lot. So I've between 12 and 18 applications open at the same time, one of them is Firefox. On shutdown… (read more)

I'm using Mac since… 1984 and I use it for a lot of tasks, really a lot. So I've between 12 and 18 applications open at the same time, one of them is Firefox. On shutdown (which takes several minutes) I leave… to discover later on that Firefox disables the shutdown because "some windows are still open"! WHAT THE HECK?!?! I don't care if windows are open, if I ASK to shutdown, I want it to shut down, not to care about windows being open or not. The worse is that a) Firefox is the last (or one of the last) applications Mac OS X shuts down. b) I can't teach / instruct or choose Firefox to stop even if windows are open. Or am I mistaken?

Asked by DanWorldCitizen 1 year ago

Last reply by DanWorldCitizen 1 year ago

  • Solved
  • Archived

Firefox doesn't drop videocard usage after closing youtube

Hello. So, as the question says, Firefox doesn't drop GPU usage and GPU core frequency (but it drops GPU memory frequency). I tried the other browsers (Chrome, Opera, Edg… (read more)

Hello. So, as the question says, Firefox doesn't drop GPU usage and GPU core frequency (but it drops GPU memory frequency). I tried the other browsers (Chrome, Opera, Edge) and it's fine. I have AMD RX560 graphic card with the latest drivers and I also tried previous versions

Asked by giindur 2 years ago

Answered by giindur 2 years ago

  • Archived

Firefox 58.0.2 leaves many processes / tasks running after closing

1) Start playing an animated gif Close Firefox See Firefox task still running in windows 10 Task Manager kill the task 2) Open Firefox Click on multiple animated gifs (15… (read more)

1) Start playing an animated gif Close Firefox See Firefox task still running in windows 10 Task Manager kill the task 2) Open Firefox Click on multiple animated gifs (15, for example) Close Firefox See 15 Firefox tasks still running in windows 10 Task Manager

Asked by xaopeng 2 years ago

Last reply by xaopeng 2 years ago

  • Archived

firefox.exe keep in memory after closing properly

I already attempt all possible solutions, like start a new profile, start firefox in safemode, uninstall/reboot/reinstall, etc... firefox insist to stay with one left ove… (read more)

I already attempt all possible solutions, like start a new profile, start firefox in safemode, uninstall/reboot/reinstall, etc... firefox insist to stay with one left over process in task manager after i close all browsers. Everytime I open firefox, it show 6 processes... after closing, one is always left. If I open Firefox again, close and you will have 2 left, and keep going up... Need some help to identify why and how to fix this.

Asked by rcukier 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Latest Firefox Crashes

I've downgraded to v. 57.0.4 (32 bit) from some version of v.58 because of crashes. Most of the updates had solved a lot of the old problems, but 58 seems to have my sys… (read more)

I've downgraded to v. 57.0.4 (32 bit) from some version of v.58 because of crashes. Most of the updates had solved a lot of the old problems, but 58 seems to have my system hitting a wall, again. Here are crashes just from today in the last few hours:

bp-f9de2b08-c13e-4670-b375-2f2fc0180206

bp-7f931d22-ea73-46d3-9ed9-7d84b0180206

bp-17c0de47-c0d1-4c23-b8ea-d68dd0180206

bp-c8732142-cf38-4509-a862-b3c1c0180206

bp-51ee0818-1634-4d97-b848-7782f0180206

bp-c1f10fd3-d0a6-4c3f-815d-4fba40180206

bp-e7dedb70-f5a5-454c-a661-906b40180206

bp-8e24abed-06a6-4d89-a323-3141a0180206

bp-b43b0510-7fec-4fba-b423-25c890180206

bp-8a458d0d-8d96-4e73-8e20-998081180206

bp-7d8bb779-478b-479a-b8ac-66f181180127

Actually, this is starting to happen in the downgraded version, too.

bp-737f3b61-9b79-4e15-9717-2d32c0180206

bp-3e8a11f8-ce36-4527-8ecb-b98120180206

This looks to be basically the same crashes I was experiencing in version 52, but the versions of 53 seemed to have corrected was was going wrong (mostly - save for shutdown crashes), before returning in 58.

Asked by FireFoxFan1 2 years ago

Last reply by FireFoxFan1 2 years ago

  • Solved
  • Archived

My Firefox doesn't work!

I just asked to have an upgrade downloaded. Now when I try to use my Facebook account for which Firefox is the account, the computer tells me that there are 2 Firefox app… (read more)

I just asked to have an upgrade downloaded. Now when I try to use my Facebook account for which Firefox is the account, the computer tells me that there are 2 Firefox apps open. I have no way to close the offending app. This is your doing somehow and I want it fixed.

Asked by vgifpres 2 years ago

Answered by FredMcD 2 years ago

  • Archived

Error message - "A copy of firefox is already open. Only one copy of firefox can be open at a time" but there is no firefox window open.

Computer crashed suddenly (Macbook Pro). I was able to restart all programs except Firefox. I unistalled and re-downloaded FF, but when I try to open the application, I r… (read more)

Computer crashed suddenly (Macbook Pro). I was able to restart all programs except Firefox. I unistalled and re-downloaded FF, but when I try to open the application, I receive the error "A copy of firefox is already open. Only one copy of firefox can be open at a time". However, there are no other copies of FF open since technically it was uninstalled.

Asked by singer.kirsten 2 years ago

Last reply by Shadow110 2 years ago

  • Solved
  • Archived

Firefox raises Windows Warning (Firefox has stopped working) 2 times every time when I close firefox

Hello together, misterious issue here. Have already tryed Firefox Safe Mode and "Factory Reset" of all Firefox settings. Issue still there. Got the win7 error message "Fi… (read more)

Hello together, misterious issue here. Have already tryed Firefox Safe Mode and "Factory Reset" of all Firefox settings. Issue still there. Got the win7 error message "Firefox has stopped working" twice, everytime when I close the browser. Any idea ?

Best regards, Thomas

Asked by tomhilke2018 2 years ago

Answered by FredMcD 2 years ago

  • Archived

Right click taskbar button does not close FF

Hello! After update to FF57 I've noticed, I can't close FF window by right-click, close window button. It just keeps been there. Have reset my FF, tried safe mode as wel… (read more)

Hello! After update to FF57 I've noticed, I can't close FF window by right-click, close window button. It just keeps been there. Have reset my FF, tried safe mode as well. Win7x64.

Asked by rrlagic 2 years ago

Last reply by rrlagic 2 years ago

  • Archived

how to stop crash reporter from opening even when Firefox doesn't crash? crash reporter opens nearly any time I use Firefox

almost every time I use Firefox, as soon as I quit Firefox, the crash reporter message comes up. how can I make this stop happening? Firefox isn't crashing but the cras… (read more)

almost every time I use Firefox, as soon as I quit Firefox, the crash reporter message comes up. how can I make this stop happening? Firefox isn't crashing but the crash reporter is working overtime as if it is!

thanks for your help,


Debbie

Asked by dlgorham 3 years ago

Last reply by FredMcD 2 years ago

  • Archived

Firefox keeps open connections to different IP addresses even when closed

Hello, I have recently noticed that despite the Firefox process being closed, there are a number of connections still open and remain open for the duration of the current… (read more)

Hello, I have recently noticed that despite the Firefox process being closed, there are a number of connections still open and remain open for the duration of the current computer session. Restart seems to close all connections. Connections increase and stay open the more I would browse.

OS is Windows 7 Ultimate Running Firefox 55.0.3 Using Kaspersky Internet Security 2018 to monitor active connections.

Screen shot attached to show some examples of active connections even when Firefox is closed. Any idea why this is happening and how to prevent it?

Asked by Cornelius321 2 years ago

Last reply by FredMcD 2 years ago

  • Solved
  • Archived

Firefox crashes on closing - SmartCardMonitoring

I recently installed a SmartCard reader for electronic ID. It appears to work fine, but, since then, each time I close Firefox it comes up with the crash report box. Is t… (read more)

I recently installed a SmartCard reader for electronic ID. It appears to work fine, but, since then, each time I close Firefox it comes up with the crash report box.

Is there anything I can do to fix this?

Report IDs: bp-e9e12999-9177-48e7-8c21-f0c742170125 bp-bf7acc60-88f0-46cb-b89e-872fe2170125 bp-da8957da-0ffe-4314-bf4e-b6e1b2170124 bp-73063805-ada0-40c8-b382-b84ac2170124 bp-f97266d0-3a12-4793-be87-bf5e82170124

Thanks in advance for any help. Sarah.

Asked by DarkMoonFire 3 years ago

Answered by FredMcD 3 years ago

  • Archived

Firefox crashes

Crash ID: bp-fd36fe0d-bc0d-468f-8d7c-5e94f2161123 Every 30 mins my firefox is crashing. I am using latest version of firefox. After that I need to restart computer then o… (read more)

Crash ID: bp-fd36fe0d-bc0d-468f-8d7c-5e94f2161123

Every 30 mins my firefox is crashing. I am using latest version of firefox. After that I need to restart computer then only firefox is working for few more times and again it is creashing.

Crash ID is : bp-fd36fe0d-bc0d-468f-8d7c-5e94f2161123 Please look into this and provide permanent solution.

Thanks,

Prasad Katta

Asked by prasad.katta 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Firefox won't quit and stops restart.....how to fix this?

I have a mac and sometimes when I quit Firefox it doesn't quit. It won't force quit either. I can't get rid of it and it means that I cannot restart of shutdown my comput… (read more)

I have a mac and sometimes when I quit Firefox it doesn't quit. It won't force quit either. I can't get rid of it and it means that I cannot restart of shutdown my computer. I have to force is to shutdown.

I have tried using terminal with sudo killall launchservicesd and sudo killall Dock but this doesn't seem to work all the time.

Is anyone else having this problem and if so what can I do to fix it. I am just about to trying refreshing my Firefox as per the instructions on here. Safari is so boring so I hope someone can help as Firefox is the best.

Asked by joeyatten 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Firefox process stays behind after quit (Windows 10)

When I quit Firefox, the process stays running forever; I have to open the task manager and kill it. (I wait until CPU usage is down to 0 so I know it's actually done, so… (read more)

When I quit Firefox, the process stays running forever; I have to open the task manager and kill it. (I wait until CPU usage is down to 0 so I know it's actually done, so it doesn't think it crashed.) Running Windows 10. I think this started more or less when the Anniversary Update landed.

To prevent wasted time from either party, here are some things I already tried:

  • disabled all extensions one by one
  • fresh profile
  • fresh install of Developer Edition
  • wiped all traces of Firefox from my system, and still got this on a fresh install → 32 and 64 bit, latest release, oldest release I was able to download, Developer Edition
  • switched antivirus
  • turned antivirus off entirely
  • Windows' own safe mode

Asked by lalomartins 3 years ago

Last reply by FredMcD 3 years ago