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Change default view

Currently, Firefox opens OBJ files as text. I want to send them to the Microsoft 3D Viewer which is the default application in Windows for these kinds of files. All I can… (read more)

Currently, Firefox opens OBJ files as text. I want to send them to the Microsoft 3D Viewer which is the default application in Windows for these kinds of files. All I can do right now is right click on the file, save the file, then open with the 3D Viewer. I have gone to settings/General then down to applications and I can't add any files there. (Why not?) It doesn't matter if I choose to save or open files, the OBJ file still displays as text in Firefox. How do I get Firefox to send instead of display these files as text?

Asked by price3 2 days ago

Last reply by jscher2000 - Support Volunteer 41 minutes ago

"Contact support" page broken, unable to send issue regarding inability to change account password.

I have been trying to contact support about an issue regarding being able to change my account password to the page at https://support.mozilla.org/en-US/questions/new/moz… (read more)

I have been trying to contact support about an issue regarding being able to change my account password to the page at https://support.mozilla.org/en-US/questions/new/mozilla-account/form, however I cannot seem to submit any information. When I try, the page reloads, followed by multiple uncaught errors observed in the console, including a cross site origin request block error (in the latest stable Firefox). My browser settings use the standard browser privacy setting, and custom DNS.

Regarding the error I was trying to report, I am unable to change my password, receiving "incorrect password" despite entering the correct current password. In the browser console, a POST response with error 400 is shown.

Asked by Andy 1 day ago

Last reply by cor-el 23 hours ago

Firefox can't install .zip add-ons even after setting xpinstall.signatures.required to false

I've been trying to install an add-on that is in the .zip format. I set xpinstall.signatures.required to false and restarted the browser, yet Firefox keeps telling me the… (read more)

I've been trying to install an add-on that is in the .zip format. I set xpinstall.signatures.required to false and restarted the browser, yet Firefox keeps telling me the add-on cannot be installed because it's not verified. Is there a way to change this?

Asked by Mei Yuri 1 day ago

Last reply by TyDraniu 1 day ago

I can open this one particular catalog website, click on an item but Firefox nonresponsive to any further clicks about that item

I can open an email or a google search for this particular website, Sundance, click on an item which then opens on my screen but Firefox is unresponsive when I click with… (read more)

I can open an email or a google search for this particular website, Sundance, click on an item which then opens on my screen but Firefox is unresponsive when I click within this item screen for details like available sizes and colors. This is the only site that this has occurred.

Asked by kira17 1 day ago

Last reply by cor-el 1 day ago

Firefox is not highlighting and scrolling to text when url contains "#:~:text=highlight this"

Firefox version is: 127.0 (64-bit) My problem is that Firefox seems to be ignoring "#:~:text=highlight this". Maybe there's something under about:config? I can't find… (read more)

Firefox version is: 127.0 (64-bit)

My problem is that Firefox seems to be ignoring "#:~:text=highlight this".

Maybe there's something under about:config? I can't find it.

Thanks

Asked by Richard Harnden 2 days ago

Last reply by jscher2000 - Support Volunteer 1 day ago

IS THIS FROM FIREFOX, AS IT STATES IT IS, OR IS THIS A SCAM?

I went to this site, no worries, nothing there but asks you to click...which you should not do. It says to copy the fix and paste it into the windows shell... sounds obvi… (read more)

I went to this site, no worries, nothing there but asks you to click...which you should not do. It says to copy the fix and paste it into the windows shell... sounds obvious, it's a scam. Except, this is a major funding company.

So the question is, is this legit from firefox? Or is that what? Go to myforwardsavings.com and you'll see what i mean. Or, see image i have included.

Hopefully someone up the chain in firefox can let me know. As i intend to report them if this is nefarious. Thank you.

Asked by jeff_branca 2 days ago

Last reply by TyDraniu 2 days ago

Pop-up blocked

My Firefox is the most recent version 126. I am having trouble with pop-ups being blocked. I have added the website to the pop-up exception list. When I go to the site, i… (read more)

My Firefox is the most recent version 126. I am having trouble with pop-ups being blocked. I have added the website to the pop-up exception list. When I go to the site, it shows me the little icon showing I have added exceptions for this site. However; the pop-up still gets blocked.

The site is: https://www.foxit.com/ I try clicking the Log In drop down then Foxit Account. Before this would pop-up the log in screen for the site but since version 125, it does not. I just updated to version 126 to see if that resolved it before creating this post but it didn't. Thus I am here trying to get help.

Asked by Kevin 1 month ago

Last reply by cor-el 2 days ago

printing bank statement

A few months ago my bank statement from wells fargo stopped showing the information. All I have are the heading and lines... no information. I was told by Wells Fargo i… (read more)

A few months ago my bank statement from wells fargo stopped showing the information. All I have are the heading and lines... no information. I was told by Wells Fargo it is a security glitch in the Firefox preferences. I was not able to find what they were referring to so I am contacting you for help. Instructions on where to find this would be greatly appreciately. It was something about unclicking encrypted security and that bothers me somewhat.

Asked by sugarpine 2 days ago

Last reply by jonzn4SUSE 2 days ago

URL bar in the bottom-left (bottom-right for me) sometimes doesn't fade in YouTube

Hello! Hope you reader are doing well. Sometimes, I'll even dare say most of the time, when I browse YouTube on Firefox and enter a video - it loads fine (currently 😢) bu… (read more)

Hello! Hope you reader are doing well. Sometimes, I'll even dare say most of the time, when I browse YouTube on Firefox and enter a video - it loads fine (currently 😢) but the thing that says what the browser is doing right now - I don't really know how it's called, sorry - keeps showing, and the only way for me to remove it when it's stuck is to refresh the page. It is a small yet annoying problem, and been persistent through Firefox's updates. Thanks for reading and helping to make Firefox the best!

Asked by Halbour 3 days ago

Last reply by cor-el 2 days ago

How do I fix this error message, The address wasn't understood Firefox doesn't know how to open this address

How do I fix this error message? The address wasn't understood Firefox doesn't know how to open this address An error occurred during a connection to www.wsj.com. You… (read more)

How do I fix this error message? The address wasn't understood Firefox doesn't know how to open this address An error occurred during a connection to www.wsj.com.

   You might need to install other software to open this address.

www.wsj.com isn't the only website where this happens. It seems random on sites. www.youtube.com, www.wellsfargo.com. It all started after the last windows update this week. my other browsers weren't affected. Firefox is my preferred browser. Help me fix this.

Asked by tbenedict 2 days ago

Last reply by cor-el 2 days ago

Information regarding release schedule for month of July.

For the last few months Firefox has released a stable version and a matching ESR version for OS's that are no longer supported. Firefox stable version had a major monthl… (read more)

For the last few months Firefox has released a stable version and a matching ESR version for OS's that are no longer supported. Firefox stable version had a major monthly release and a minor update as needed. For the next release scheduled in July I see a stable version of 128.0 with two matching ESR versions. I'm trying to understand the difference between the two ESR versions. The two versions advertised as ESRs are 128.0 + 115.13.

https://whattrainisitnow.com/calendar/

Thanks.

Asked by FfoxUser 3 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

How to sort and view history by date?

How to sort and view history by date in firefox? if we go to the history tab it automatically sorts by creating sections of , "today","yesterday" and then directly for "l… (read more)

How to sort and view history by date in firefox? if we go to the history tab it automatically sorts by creating sections of , "today","yesterday" and then directly for "last 7 days" that too doesnt have the exact date. how can i exactly view the data of a particular date past yesterday?

Asked by varadraut19 3 days ago

Last reply by cor-el 2 days ago

firefox updated to 127.0 some stuff broke

this site sucks by the way keeps eating what i type Firefox version 127.0 Ubuntu 22.04.4 bookmarks toolbar under address bar broken setting set correctly for it to be t… (read more)

this site sucks by the way keeps eating what i type

Firefox version 127.0 Ubuntu 22.04.4

bookmarks toolbar under address bar broken setting set correctly for it to be there and there is a blank space for it to be there but none of my bookmarks that are in that folder show up changing the settings make the blank bar disappear and come back see screenshot.

Firefox home page is missing even though it is set to display just get blank screen on both new tabs and at start up of browser even though it is set to show Firefox start screen.

now every time i start Firefox it demands my master password for my passwords? just hitting cancel makes it go away though.

right click copy only works like 1/4 the time allot of the time the even though the text is highlighted copy is greyed out but using control+c usually works. that one has been happening a wile though.

Asked by kurt none 3 days ago

Last reply by TyDraniu 3 days ago