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  • Solved

Download speed in Firefox is very slow

All things I try to download on Firefox are extremely slow compared to other apps like Steam, torrents and other apps. I get 90mb/s on the download speed checks, but when… (read more)

All things I try to download on Firefox are extremely slow compared to other apps like Steam, torrents and other apps. I get 90mb/s on the download speed checks, but when I try to download something on Firefox, it downloads at like, 120 KB/s.

Asked by pedro.santos.valim 2 months ago

Answered by pedro.santos.valim 2 months ago

  • Solved

MAIL ICON

The icon for MAIL is no longer available at the right end of the search bar - should be to left of the history/bookmarks/pocket list icon. Please help me restore this. … (read more)

The icon for MAIL is no longer available at the right end of the search bar - should be to left of the history/bookmarks/pocket list icon. Please help me restore this. I use it to place news headlines etc. into e-mail for sending!!!!

Asked by maggiem14 5 months ago

Answered by cor-el 5 months ago

  • Solved

Restoring bookmarks after changing Firefox Account password

Hi - I signed out of a different Firefox account and can't get back in, as the password I have isn't correct. If I change my password, I may lose my bookmarks, etc. I exp… (read more)

Hi - I signed out of a different Firefox account and can't get back in, as the password I have isn't correct. If I change my password, I may lose my bookmarks, etc. I exported the bookmarks to html and also backed them up (json). If I change my password, will I be able to restore the bookmarks using one of those backups? I backed up "all bookmarks." Does that include the bookmarks toolbar and mobile bookmarks as well as the bookmarks menu and other bookmarks? Thank you in advance!

Asked by RoseThorn 2 weeks ago

Answered by cor-el 2 weeks ago

  • Solved

Recognizing use of two Laptops

Firefox Support: I am 80-years old, and use a land line. 360 894-6326. I do not have a cell phone. I have been using Firefox, and Aol for a good number of years. I do… (read more)

Firefox Support: I am 80-years old, and use a land line. 360 894-6326. I do not have a cell phone. I have been using Firefox, and Aol for a good number of years. I do not use most bells and whistles or ‘Social Media’ accounts, and I cannot click a picture of a code from the screen. Recently, I purchased a new Laptop, which required using a Microsoft ‘Outlook Account’ the previous account Walter6326@Outlook.com ‘Password’ was not recognized, I tried to change it many times filling out the ‘form’ provided, which did not request simple information which could identify me, instead the ‘team’ said they would get back in 24-hours. They did, and indicated I didn’t provide enough information to identify me.

After a number of attempts in which ended up now creating: Butch6326@Outlook.com, I was able to get the other Laptop to work, except in using one then the other some of my destinations do not recognize the last password, and I have to have a code or some such sent to Aol.com to verify that I am me. I created yet another account with Webmail.fairpoint.net ‘Phillwa2@fairpoint.net’, however 'fix it' codes sent to that account do not get there. I have synced both computers with Firefox, and it appears that it is working. In this day and age it seems impossible to actually talk to a person in which such problems could be resolved in short order. I would appreciate some direction.

Asked by phillwa 2 weeks ago

Answered by phillwa 2 weeks ago

  • Solved

Change pdf viewer background color (both sides of the pdf) to dark

Hey there, awesomes! I'd like to change my Firefox pdf viewer's background color (both sides of the pdf) to dark, currently it shows light gray (see `background_bg.png`)… (read more)

Hey there, awesomes! I'd like to change my Firefox pdf viewer's background color (both sides of the pdf) to dark, currently it shows light gray (see `background_bg.png`). And here is effect I want it to look like (see screenshot from Chrome `wished_bg.png`). Thanks in advance (:

PS: I don't want to change my theme to dark. It seems I have to change my css, but I dunno which & how.

Asked by Mark Taylor 5 months ago

Answered by jscher2000 5 months ago

  • Solved

Automatic download on 26th January

Since the automatic download on 26th January I have no Windows 10. I cannot access it. I have no screensave picture or icons on the bottom toolbar. I cannot use the Windo… (read more)

Since the automatic download on 26th January I have no Windows 10. I cannot access it. I have no screensave picture or icons on the bottom toolbar. I cannot use the Windows Start button, so I cannot go to Settings or any other feature. The download has removed Windows completely. Help!!!! Please!!!!

Asked by rosaliegibbs06 3 weeks ago

Answered by FredMcD 3 weeks ago

  • Solved
  • Archived

Where have my logins gone?

I 'refreshed' firefox as suggested. The guidance suggested that all my logins and passwords would be preserved but when I check the Logins and Passwords all have been cl… (read more)

I 'refreshed' firefox as suggested. The guidance suggested that all my logins and passwords would be preserved but when I check the Logins and Passwords all have been cleared. I am now faced with the arduous task of resetting many many login credential. Poor advice from Mozilla.

Asked by jon.pearce26 6 months ago

Answered by cor-el 6 months ago

  • Solved

Alt + Spacebar shortcut

Firefox has somehow been set to use Alt +Space as a search prompt; see image. I'm not sure how I did this but would like to get Alt + Space back to windows default, which… (read more)

Firefox has somehow been set to use Alt +Space as a search prompt; see image. I'm not sure how I did this but would like to get Alt + Space back to windows default, which is to control a window Size, Move, Exit, etc. I've tried it with AddOns disabled. Any ideas please?

Asked by stan28 4 weeks ago

Answered by stan28 4 weeks ago

  • Solved

tabs below address bar - an ongoing problem not fixed !!!

Ever since IE changed to tabs on top firefox coders followed like mindless automatons without any regard to/for Mozilla community and users. We are sick and tired of bein… (read more)

Ever since IE changed to tabs on top firefox coders followed like mindless automatons without any regard to/for Mozilla community and users. We are sick and tired of being ignored. We want/need tabs bellow address bar. Now, tell us how to simply get tabs below address bar or tell the coders to provide us with the option. And, we don’t care about any excuses as previously provided or outright ignored by them.

Asked by g7777 5 months ago

Answered by cor-el 5 months ago

  • Solved

Firefox account locked.

When I used a new computer to log into my Firefox account, the account was locked. Waited 24 hours but account is still locked. I could not find website that will assis… (read more)

When I used a new computer to log into my Firefox account, the account was locked. Waited 24 hours but account is still locked. I could not find website that will assist me in unlocking my Firefox account. Need someone to send me another link to my Yahoo email to unlock.

Asked by ronsuwa345 2 months ago

Answered by ronsuwa345 1 month ago

  • Solved

On screen Keyboard not working.

On screen keyboard not working when using Firefox. It will work with MS Edge, but not Firefox. It flashes then disappears quickly when in Firefox. It worked previously… (read more)

On screen keyboard not working when using Firefox. It will work with MS Edge, but not Firefox. It flashes then disappears quickly when in Firefox. It worked previously, but a few months ago it quit working.

Asked by Ron 1 month ago

Answered by alex_mayorga 1 month ago

  • Solved

YouTube sign out and navigation menu issue

Several days ago I've noticed that YouTube navigation menu on the left started to disappear. See pic-1. It may apper after several tries to open it in other tabs, but all… (read more)

Several days ago I've noticed that YouTube navigation menu on the left started to disappear. See pic-1. It may apper after several tries to open it in other tabs, but all in all mostly not visible. The second and the biggest problem - I can't log out from YouTube. See Pic-2.

I fully deleted Firefox, created new clean profile without any add-on etc, and tried to log in to YouTube - it didn't help. So I think it's not needed to mention all other basic things like cookie deleting etc were done. Problem is always here.

Asked by olgerd 3 months ago

Answered by olgerd 3 months ago

  • Solved

I got a powerful laptop & want to apply my 2 valid FF Profiles to the new computer. I have valid Profiles, but each time near the end they crash or do not load? Any help greatly appreciated! Both are on Windows 7 Pro Thx 4 help! Boater

I got a newer powerful computer & want to move over my 2 valid FF Profiles to the new computer. I have valid Profiles, but each time near the end while loading, they … (read more)

I got a newer powerful computer & want to move over my 2 valid FF Profiles to the new computer. I have valid Profiles, but each time near the end while loading, they crash or do not load? Any help greatly appreciated! Both laptops are on Windows 7 Pro Thx 4 any help! Thank you in advance, Sincerely, Boater

Asked by BoaterDaveMB 1 month ago

Answered by Wesley Branton 1 month ago

  • Solved

Bookmark toolbar showing folder I don't want

Hello, I have my most important bookmarks and folders in my Bookmark Toolbar. Today when I turn on the computer a bookmark folder that I don't want on the toolbar is now… (read more)

Hello,

I have my most important bookmarks and folders in my Bookmark Toolbar. Today when I turn on the computer a bookmark folder that I don't want on the toolbar is now showing up and it's not letting me delete it. Weirdly, when I go into manage my bookmarks and look at the Bookmark Toolbar folder this folder doesn't show as being part of the toolbar. When I go to the folder in the bookmark manager screen it won't let me delete it. If I try to move it into another folder it just creates a copy of the folder and does nothing for the copy of the folder in the toolbar that I'm trying to remove. How do I get rid of this folder in my toolbar?

Asked by jewells03330 1 month ago

Answered by cor-el 1 month ago

  • Solved

sound

I have used Firefox as my main browser for years - suddenly I have no sound from the internet. I have tried uninstalling and reinstalling but no sound. plewase for some h… (read more)

I have used Firefox as my main browser for years - suddenly I have no sound from the internet. I have tried uninstalling and reinstalling but no sound. plewase for some help.

Asked by Dean 1 month ago

Answered by Dean 1 month ago

  • Solved

video Error Code: 200001

I prefer to use Firefox but I constantly get errors Error Code: 200001 trying to play video in all Firefox and updates. This NEVER happens in BRAVE? 84.0.1 AMD A8, HP, w… (read more)

I prefer to use Firefox but I constantly get errors Error Code: 200001 trying to play video in all Firefox and updates. This NEVER happens in BRAVE?

84.0.1 AMD A8, HP, win10 pro 1909, 8g ram

any ideas?

Asked by BNRusso 1 month ago

Answered by jscher2000 1 month ago