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Firefox version 10.9.5 cannot be restored

I had to restart my MACOS10.12 and tried to restore Firefox but could not due to new version (91.8) which is unavailable on my MAC. I restored 78.5, however all of my bo… (read more)

I had to restart my MACOS10.12 and tried to restore Firefox but could not due to new version (91.8) which is unavailable on my MAC. I restored 78.5, however all of my bookmarks have been lost. Can you let me know how I can restore them?

Asked by lindawilliams717 1 month ago

Last reply by cor-el 1 month ago

Firefox Color

The Firefox Color on my Mac that I've been enjoying for years now just suddenly quit on me. Every time I open the browser the colors I've created have to be reloaded. Thi… (read more)

The Firefox Color on my Mac that I've been enjoying for years now just suddenly quit on me. Every time I open the browser the colors I've created have to be reloaded. This is very irritating and not worth it every time you come online, especially since I've changed nothing that could have caused this like add another extension or delete cookies or anything - it just changed on me for no reason. https://color.firefox.com

Asked by BMW 1 month ago

logging in to my account

I have 3 emails and it wont allow me to log in to my main one because it doesent recognise my password They have emailed a number to the email that works but i find it d… (read more)

I have 3 emails and it wont allow me to log in to my main one because it doesent recognise my password

They have emailed a number to the email that works but i find it difficult to get back to enable me to put the number in

Asked by majoyce 1 month ago

Last reply by Dropa 1 month ago

Saved Passwords No Longer Working for Multiple Websites

So I have had this problem for 2 weeks now. No issues over the past month working with the clients I am having issues with. I work for a marketing company, we have multip… (read more)

So I have had this problem for 2 weeks now. No issues over the past month working with the clients I am having issues with. I work for a marketing company, we have multiple clients, so I have saved the logins and passwords for the clients whose sites I work with the most. For the past few weeks a couple of my clients but, not all of my saved logins, for LinkedIn and MailChimp, in particular, give me an error message saying that the password isn't correct. I have checked with the clients, none of the passwords have been changed. I can log in to some of my saved clients on both sites, but can't for some reason with these two different clients.

Today I ran into the same issue with Instagram. I got the same "password does not match" error message and tried to log in with the handle rather than the saved email and the same password and it worked. Fine fix in the moment, however if all you use to log into a site is an email and a password, theres no work around for that. And it also doesn't really tell me what the issue is if the pw didn't work for the email but does for the handle (which in this case is exactly the same as the handle but with its @gmail.com)

I have deleted the saved passwords and emails for the problem clients, refreshed Firefox, turned the computer off/on. Nothing seems to work. I am at a loss as to what I need to do, I don't have any plugins on my browser, I use Firefox to save the passwords and the weirdest part is that its only 2 of my clients that are having issues. All of the other accounts I have saved for LinkedIn and MailChimp work fine, and my coworkers can log into my problem client accounts with the same passwords I am using.

What am I missing here, Internet.

Asked by ariana_geneva 2 months ago

Updates

Hello, I am trying to update Firefox on my mac, despite following instructions, not able to, Cannot see all the areas to click Menu - yes Help - yes About Firefox - no Th… (read more)

Hello, I am trying to update Firefox on my mac, despite following instructions, not able to, Cannot see all the areas to click

Menu - yes Help - yes About Firefox - no

Thank you Andrea

Asked by anickles 2 months ago

Last reply by James 2 months ago

Firefox browser available for Mac OS X 10.9.5 ?

Hello folks, I'm looking to upgrade my FF browser as much as possible, but I need to run Mac OS X 10.9.5 (for legacy software) on my older iMac. Currently running "78.15… (read more)

Hello folks,

I'm looking to upgrade my FF browser as much as possible, but I need to run Mac OS X 10.9.5 (for legacy software) on my older iMac.

Currently running "78.15.0esr (64-bit)" and the "About" window says "Firefox is up to date" and "You are currently running on the esr update channel" (Not sure what that means)

Any help would be greatly appreciated! Thank you.

TJ

Asked by westernart778 4 months ago

Last reply by westernart778 4 months ago

Cant Play AmazonPrime videos in Firefox on my mac desktop?

Cant Play AmazonPrime videos on my mac desktop (its an admittedly old desktop, cant afford a new one just yet. using Firefox 78.15.0esr (64-bit). Today, when i tried to … (read more)

Cant Play AmazonPrime videos on my mac desktop (its an admittedly old desktop, cant afford a new one just yet. using Firefox 78.15.0esr (64-bit).

Today, when i tried to watch a videos on Amazon Prime, im getting messages that say "WidevineCdm plugin has crashed" when i try to play.

Is it due to discontinued Flash? Are there any solutions??

thanks in advance!

Asked by DB 4 months ago

Last reply by cor-el 4 months ago

  • Solved

Firefox open tweeter's tabs only in private window

Firefox open tweeter's tabs only in private window, can i so something to fix this and be able to open it even in standard window please ? im on mac os X 10,9,5 with fire… (read more)

Firefox open tweeter's tabs only in private window, can i so something to fix this and be able to open it even in standard window please ?

im on mac os X 10,9,5 with firefox 78,15,0esr

Asked by FUSOMUCHFIREFOX 4 months ago

Answered by FUSOMUCHFIREFOX 4 months ago

  • Solved
  • Archived

mute tab function is missing

I used to have a speaker icon on my tabs but it has disappeared. Any idea how to get it back? Also I lost the "reopen closed tab" function as well. Please help with eithe… (read more)

I used to have a speaker icon on my tabs but it has disappeared. Any idea how to get it back?

Also I lost the "reopen closed tab" function as well.

Please help with either or both of these issues.

TIA

Asked by drewwilliamson86 6 months ago

Answered by drewwilliamson86 6 months ago

  • Archived

PTE english test website

Hi Firefox Support Team, Hoping you guys are doing well. Recently, I am in Shanghai and I want to do some exam preparation on PTE english webiste. I used this same websi… (read more)

Hi Firefox Support Team,

Hoping you guys are doing well.

Recently, I am in Shanghai and I want to do some exam preparation on PTE english webiste. I used this same website 3 wks ago which was completely fine. I am quite concern about why recent can not use it, can you please help me to solve this issue, thank you very much!


Sarah Huang

Asked by sahuangwesh 7 months ago

Last reply by cor-el 7 months ago

  • Archived

Denied access to sites via links or browser

Within the last 10 days my wife's computer has been denied access to a number of sites via the Firefox browser and she receives the Insecure Connection message. She uses … (read more)

Within the last 10 days my wife's computer has been denied access to a number of sites via the Firefox browser and she receives the Insecure Connection message. She uses the work around using the Advanced path button. We are confused why without any changes to her machine this is happening. She is on an iMAC using OS version 10.7.5 and Firefox 48.0.2 and accesses the internet through an internal network, she has Airport installed and is connected to my iMAC which has OS 10.9.5 and Firefox 78.13, and has never had any difficulties accessing sites or with Firefox. We're aware that our OS versions are outdated but all our applications work well and so we see no need to update. We'd appreciate any suggestions and thank you for your help. Frank B in Washington state.

Asked by arcatared 7 months ago

Last reply by FredMcD 7 months ago

  • Archived

spell checker does not work

Tried ticking the box in preferences Tried the about:config changed it to 2 and it is still not working on my new macbook pro version 10.15.7 macOS Catalina … (read more)

Tried ticking the box in preferences

Tried the about:config

changed it to 2 and it is still not working on my new macbook pro

version 10.15.7

macOS Catalina

Asked by amanda.souter6 7 months ago

Last reply by cor-el 7 months ago

  • Solved
  • Archived

WidevineCdm plug-in crashed

WidevineCdm plug-in crashes everytime when I try to play disney plus or amazon prime. I fit the requirements via the disney plus site. Can anyone assist? I was streaming … (read more)

WidevineCdm plug-in crashes everytime when I try to play disney plus or amazon prime. I fit the requirements via the disney plus site. Can anyone assist? I was streaming fine last week and now its not working.

Asked by tim.mehesy 11 months ago

Answered by cor-el 11 months ago

  • Archived

WidevineCdm crash

Hi I recently updated to 78.10.0 vers and now when I try to play Netflix I get the WidevineCdm crash message and Netflix won't play I have refreshed Firefox and restarted… (read more)

Hi

I recently updated to 78.10.0 vers and now when I try to play Netflix I get the WidevineCdm crash message and Netflix won't play

I have refreshed Firefox and restarted my Mac several times and disabled the Adobe Shockwave player.

Nothing works.

Can you please help me?

Asked by stefan.bagg 1 year ago

Last reply by cor-el 8 months ago

  • Solved
  • Archived

streaming problems

hello. I currently have a problem not being able to stream films on netflix, amazon prime, disney plus using firefox browser. This issue happened overnight. Depending on … (read more)

hello.

I currently have a problem not being able to stream films on netflix, amazon prime, disney plus using firefox browser. This issue happened overnight. Depending on the site a certain error code message will pop up then the same yellow bar at the top says "the widevineCdm plugin has crashed..." i have reloaded the page, sent the report. uninstalled and installed firefox...but the issue continues. This happened roughtly 2 weeks ago and the problem hasnt resolved itself. Safari allows me to stream most sites barr disney plus. Can anyone help. I've tried many of the things google has suggested and it hasnt fixed the problem. I have tried chrome also, there seems to be the same issue. does anyone have suggestions

Asked by eshy_g 1 year ago

Answered by cor-el 1 year ago