Showing questions tagged:

NewYorkTimes online wants me to "clear my cache and browsing history"; I don't want to lose my bookmarks thereby

Am a longtime subscriber to NYT. In the past few weeks, I'm being asked to verify my account. NYT claims there are multiple devices using the account; in fact, I'm the on… (read more)

Am a longtime subscriber to NYT. In the past few weeks, I'm being asked to verify my account. NYT claims there are multiple devices using the account; in fact, I'm the only subscriber in our household, and I use a Mac desktop unit exclusively. NYT's AI-bot sez Mozilla Firefox may be the problem causing this now-constant nuisance of emailed one-time verification codes.

Open 80

unwan ted pop=up erro r and warning messages

as of last week, I am getting these tiny popups on the right top page that I cannot stop. I had to ask apple support for assistance and remove them. why is this happening… (read more)

as of last week, I am getting these tiny popups on the right top page that I cannot stop. I had to ask apple support for assistance and remove them. why is this happening all of a sudden? I run and older Mac version of OS 10.13.6 that I cannot uypdate due to the age of my computer. How can I stop getting these annoying popups? Thank,u.

Open 1 30

VPN incompatible with my Mac OS, need refund

I bought the annual subscription to Mozilla VPN and found that it wouldn't install. This Mac runs Sierra, version 10, I don't need VPN on my newer Mac. How do I submit f… (read more)

I bought the annual subscription to Mozilla VPN and found that it wouldn't install. This Mac runs Sierra, version 10, I don't need VPN on my newer Mac.

How do I submit for a refund?

Thanks, Erik

Open 1 60

BLANK PAGE WHILE LOADING CLAUDE

I have a problem loading the page "claude.ai". yesterday it was working perfectly but today Firefox shows me a blank page. I really don't know what to do. I tried to clea… (read more)

I have a problem loading the page "claude.ai". yesterday it was working perfectly but today Firefox shows me a blank page. I really don't know what to do. I tried to clear the cache, going in private mode, forcing a reset, closing and reopening. What's the problem? Thanks

Open 6 70

how do i clear the cashe

Firefox Buffering contiuiously using aMac book air error " not enough band width " i ve switched to another machine Mac book pro " bbc iplaye"r str… (read more)

Firefox Buffering contiuiously using aMac book air error " not enough band width " i ve switched to another machine Mac book pro " bbc iplaye"r streming normally.

Open 1 10

Firefox 115.36 er on a iMac 10.13.6 is no longer fully compatible with Schwab

Just started getting messages when I log into Schwab that my browser, Firefox 115.36 esr, is not fully compatible and that I may see some performance issues. Yes I do se… (read more)

Just started getting messages when I log into Schwab that my browser, Firefox 115.36 esr, is not fully compatible and that I may see some performance issues. Yes I do see issues such as misshapen popup windows when buying/selling shares.

Open 1 60

Error message tells me it can't display a page, I need to update Firefox; I did that last week. No dice.

Hi, My bank tries to open a new page to display certain info (after I'm logged in and have seen the main account page). The new page won't display and the error message t… (read more)

Hi, My bank tries to open a new page to display certain info (after I'm logged in and have seen the main account page). The new page won't display and the error message tells me I need to update my browser. I updated last week, and there's nothing newer - I just checked the Firefox page to make sure. Called the bank, they just repeat that I need to update browser. Any ideas? I admit my Macbook is quite old, could that be causing a problem? Thank you.

Open 2 30

att to access COPERA site and get this : Details: cache-den-kden1300021-DEN 1778184897 1658880214 Varnish cache server

attempted to reach this site in my Mac "https://www.copera.org/" and get this error in return. Works when on my iphone no problem. I have in the past been able to reach … (read more)

attempted to reach this site in my Mac "https://www.copera.org/" and get this error in return. Works when on my iphone no problem. I have in the past been able to reach this site on this same computer so i dont know what has changed or how to fix this issue. Any help would be apprciated.

Error 403 Forbidden Forbidden Error 54113 Details: cache-den-kden1300021-DEN 1778184897 1658880214 Varnish cache server

Open 2 70

I need assistance after updating to Firefox ESR

When I open my Gmail I see the following message: “This browser version is no longer supported. Please upgrade to a supported browser.” So I Downloaded Firefox ESR as su… (read more)

When I open my Gmail I see the following message: “This browser version is no longer supported. Please upgrade to a supported browser.”

So I Downloaded Firefox ESR as suggested by Google and then I moved the Firefox app into my applications folder, but then got the message that "a newer version already exists, do I want to replace it with the older one I’m moving? Or keep both", so I kept both.

However when I go to my application folder I only see one Firefox icon and when I opened my Gmail again I still see that message “This browser version is no longer supported. Please upgrade to a supported browser.”

I also see that Google is saying that Firefox doesn’t support “offline access to Gmail” what does this mean?

Solved 3 159

How download upgraded Firefox browser?

I am unable to access my own Chase online account because of lack of updated browser. Have tried many times to download Firefox. Why is this so difficult? Laurence S. L… (read more)

I am unable to access my own Chase online account because of lack of updated browser. Have tried many times to download Firefox. Why is this so difficult? Laurence S. Lockridge, Professor Emeritus, NYU

Open 2 110

docs.google.com - This browser version is no longer supported. Please upgrade to a supported browser.

Google message "Tato verze prohlížeče už není podporována. Upgradujte na podporovaný prohlížeč." in english: This browser version is no longer supported. Please upgrade … (read more)

Google message "Tato verze prohlížeče už není podporována. Upgradujte na podporovaný prohlížeč." in english: This browser version is no longer supported. Please upgrade to a supported browser. I have latest one version of Mozilla. 115.33.0esr (64bit) on High Sierra 10.13.6. Why I obtaining this message from Google Drive - DOCS ? I think at this browser missing lots of things, some web pages do not show correctly and is impossible to report it, notwithstand Mozilla have button to reporting. Anny idea? And yes, i have to stand on High Sierra still.

Open 2 120