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Mozilla Firefox

Mozilla Firefox is very slow and even difficult to open.....I am using this browser since ten years and never had any problem....Please do the needful at your earliest...… (read more)

Mozilla Firefox is very slow and even difficult to open.....I am using this browser since ten years and never had any problem....Please do the needful at your earliest...Thank a lot....RASIK MER

Asked by Rasik Mer 2 weeks ago

Last reply by Paul 2 weeks ago

  • Locked

Mozilla Firefox

Mozilla Firefox is very slow and even difficult to open.....I am using this browser since ten years and never had any problem....Please do the needful at your earliest...… (read more)

Mozilla Firefox is very slow and even difficult to open.....I am using this browser since ten years and never had any problem....Please do the needful at your earliest...Thank a lot....RASIK MER

Asked by Rasik Mer 2 weeks ago

Last reply by Paul 2 weeks ago

Firefox disabled by CCleaner update

CCleaner automatic upgrade to "ccleaner 7" killed Firefox! No other changes to the SW or machine. This computer works great every day. Fully up to date with Microsoft. T… (read more)

CCleaner automatic upgrade to "ccleaner 7" killed Firefox! No other changes to the SW or machine. This computer works great every day. Fully up to date with Microsoft. The "upgrade" that I did not ask for, lost my license and switched me to the "free version of CCleaner. I uninstalled it and started over from CCleaner website. Worked fine with old version. It upgraded itself again and now Firefox is dead. Microsoft Edge does open. I never use this. Thanks

This is the message that pops up when I try to open Firefox: [Window Title] C:\Users\Kurt\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\Firefox.lnk

[Content] Windows cannot find 'C:\Users\Kurt\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\Firefox.lnk'. Make sure you typed the name correctly, and then try again.

[OK]

Asked by kfleckner 3 weeks ago

Last reply by t.r.ernst 3 weeks ago

Desktop link to Firefox issue

After installing Firefox on a new Windows 11 computer, when I click on the Desktop icon, a Firefox window opens but it doesn't open previous Tabs and the Application menu… (read more)

After installing Firefox on a new Windows 11 computer, when I click on the Desktop icon, a Firefox window opens but it doesn't open previous Tabs and the Application menus does not work. I can open new Tabs though and it downloads websites. If I click on the Firefox icon on the Windows Taskbar, Firefox operates normally.

Why doesn't the Desktop icon start Firefox so it works correctly?

Thanks

Wayne Carpenter

Asked by Wayne Carpenter 1 month ago

Last reply by Wayne Carpenter 3 weeks ago

Mozilla 144.0 crashed on HP Chromebook 11 G5 EE

Hi, I just want to tell the support that new version, 144.0 on 9th October 2025, has some glitch on my HP Chromebook 11 G5 EE. It will auto close when I try to open the M… (read more)

Hi, I just want to tell the support that new version, 144.0 on 9th October 2025, has some glitch on my HP Chromebook 11 G5 EE. It will auto close when I try to open the Mozilla browser. So, I have to uninstall 144.0 and install 143.0 version which does not have issue auto close on my chromebook. Please look into this. Thanks.

Asked by Eddy Crypto 4 weeks ago

Last reply by Eddy Crypto 3 weeks ago

i cannot open firefox on my new macbook on Tahoe 26.0.1. the error is "the profile is missing"

I have looked over this computer high and low for any profile files in every way recommended on this website. I can't find it, regardless of what I put into terminal or w… (read more)

I have looked over this computer high and low for any profile files in every way recommended on this website. I can't find it, regardless of what I put into terminal or what settings I change. This was a problem before the update to tahoe too.

Asked by apdragon321 3 weeks ago

Last reply by Nathan Giovannini 3 weeks ago

  • Solved

I am stuck in a loop: I click on the Firefox icon, and the Crash Report Window opens.

Please tell me how to resolve this issue. The 3 reports I have submitted from the crash window are: Crash ID: ⁨bp-4107d3db-4280-445b-a0cd-e96400251020⁩ [10/20/2025 2:43 … (read more)

Please tell me how to resolve this issue. The 3 reports I have submitted from the crash window are:

Crash ID: ⁨bp-4107d3db-4280-445b-a0cd-e96400251020⁩ [10/20/2025 2:43 PM (Pacific)] Crash ID: ⁨bp-b5e0bbf3-d4f6-4b2a-898a-f56960251020⁩ [10/20/2025 2:40 PM (Pacific)] Crash ID: ⁨bp-975fcb26-5886-492f-8253-e37820251020⁩ [10/20/2025 2:39 PM (Pacific)]

Asked by Icarus 3 weeks ago

Answered by jscher2000 - Support Volunteer 3 weeks ago

firefox startet nicht

ich habe probleme firefox zu starten wenn ich den browser öffnen will erscheint die meldung das firefox nicht geöffnet werden kann weil er noch geöffnet ist obwohl er abe… (read more)

ich habe probleme firefox zu starten wenn ich den browser öffnen will erscheint die meldung das firefox nicht geöffnet werden kann weil er noch geöffnet ist obwohl er aber geschlossen ist ich habe schon versucht den laptop neuzustarten und Firefox neu zu installieren es kam immer die selbe meldung der laptop verwendet Windows 7

Asked by Janssen-Julian 3 weeks ago

Last reply by jscher2000 - Support Volunteer 3 weeks ago

Firefox start problems

Firefox 144 starts in Windows 11 for a second and dissappears. There are 10 new Firefox processes visible in the task manager. When I start a second time, an empty browse… (read more)

Firefox 144 starts in Windows 11 for a second and dissappears. There are 10 new Firefox processes visible in the task manager. When I start a second time, an empty browser opens, although Firefox should display the last session. Only over chronicle and last opened windows I can restore the last session. I switched of every addon, but no change. I don't use a special theme. What can I do to work with Firefox like before?

Asked by Burghard Engel 3 weeks ago

impossibilité d'ouvrir le navigateur

Bonjour je veux ouvrir mon navigateur depuis mon Mac. Une zone de dialogue apparait : "Firefox tente d'installer un nouvel utilitaire saisissez le mot de passe pou… (read more)

Bonjour je veux ouvrir mon navigateur depuis mon Mac. Une zone de dialogue apparait : "Firefox tente d'installer un nouvel utilitaire saisissez le mot de passe pour autoriser cette opération" je tape le mot de passe la zone de dialogue disparait j'attend trois jours je tente à nouveau d'ouvrir le navigateur et la même zone de dialogue apparait C'est cela depuis quinze jours. J'ai évidement tous mes onglets Quelqu'un peux m'aider ? Merci par avance Pascal

Asked by junghanspascal 4 weeks ago

Unable to start firefox after upgrade to windows 11

WINDOWS 11 IS ####### UP MY ####### COMPUTER. I WOULD LOVE TO CONTINEU USING FIREFOX, I've: uninstalled it and re-installed firefox (cleanly and with existing profile), … (read more)

WINDOWS 11 IS ####### UP MY ####### COMPUTER. I WOULD LOVE TO CONTINEU USING FIREFOX, I've:

uninstalled it and re-installed firefox (cleanly and with existing profile), like 5 times installed it through MS store made files in the mozilla appdata folder NOT read only checked for parental restriction status in config checked for -locked files on profiles

I am begging you. Please, help me.

Asked by Lemon Compiler 4 weeks ago

constantly getting the beachball of death + Force Quit. What to do?

For the past few weeks, I have been intermittently but stubbornly getting the beachball of death when I open Firefox, coupled with Force Quit. Sometimes I force quit and… (read more)

For the past few weeks, I have been intermittently but stubbornly getting the beachball of death when I open Firefox, coupled with Force Quit. Sometimes I force quit and then restart and it's fine. Sometimes I force quiet repeatedly and it continues not to open. Sometimes I restart my laptop and that fixes it, but sometimes not.

I do have a lot of tabs open, but i have always had a lot of tabs open. This thing is new.

What could have changed? What do I need to do, fix, trash, or curse?

(In simple language, like for your unsavvy grandma please?)

Asked by jcab 1 month ago

Firefox will not open

Today Firefox on my laptop will not open. There is a message (?from Google?) saying it is because cookies are switched off. I have not knowingly made any changes to cooki… (read more)

Today Firefox on my laptop will not open. There is a message (?from Google?) saying it is because cookies are switched off. I have not knowingly made any changes to cookie settings or installed any new features. A new Windows update installed recently (I am on Windows 11) and also a new version of Edge (although I never use Edge myself). The Google guidanc eon how to fix the situation only deals with Chrome. So how, please, can I get Firefox working again?

Asked by rjmmellor 1 month ago

Last reply by t.r.ernst 1 month ago

Firefox trying to install helper tool and doesn't open at all

Here is what the message says: "Firefox is trying to install a new helper tool. Enter your password to allow this" I tried to install but Firefox won't open. Firefox icon… (read more)

Here is what the message says: "Firefox is trying to install a new helper tool. Enter your password to allow this" I tried to install but Firefox won't open. Firefox icon just bounces around, I have to force quit to stop it. I DO NOT WANT THIS TOOL BUT I WANT TO USE FIREFOX. By the way this is sent from my other user, as the problem is on my admin. user and I can't open Firefox to do anything!

Asked by yk933zen 1 month ago

Last reply by Paul 1 month ago

"Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window."

Every time I boot Win 10 Pro, a half dozen Firefox pop-ups complain as indicated, as well as the wrong google page login (Voice instead of Calendar). There is no Firef… (read more)

Every time I boot Win 10 Pro, a half dozen Firefox pop-ups complain as indicated, as well as the wrong google page login (Voice instead of Calendar). There is no Firefox showing in the Windows>Task ManagerStartup> list. Firefox(143.0.4 (64b))> settings>General> Startup> has only [check for default]. I cannot find the controlling 'Startup' controls.

Asked by JFfB 1 month ago