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Why does FF, since update 59, always freeze

Why does FF, since update 59, always freeze when I am trying to save web pages? Most times the download fails and I have to retry until it works. I can't use the bro… (read more)

Why does FF, since update 59, always freeze when I am trying to save web pages? Most times the download fails and I have to retry until it works. I can't use the browser until the download is complete. Sometimes the download is not the same as the web page. Looks totally different like a word document,

Asked by toniwalker10 2 months ago

Last reply by toniwalker10 3 weeks ago

Firefox is locked up, unresponsive

I have version 75.0 of firefox. I was browsing as normal and it suddenly locked up. If I type in the address bar then search suggestions appear but nothing loads in the… (read more)

I have version 75.0 of firefox. I was browsing as normal and it suddenly locked up. If I type in the address bar then search suggestions appear but nothing loads in the main window. Non of my favourites load. Clicking the new tab button doesn't load a new tab. The menu button opens but the options don't load. I have tried uninstalling. I have removed any sign of mozilla / firefox from my program files and program files x86. If I right click on the main window, the menu that appears has pretty much every option you could imagine. theirs so many option that it scrolls off the screen. on one occasion my laptop blue screened (which it doesn't normally do) but when it came back on firefox worked again until I turned the laptop back on again the next day and it was broke again

Asked by davidmills79 1 month ago

Last reply by FredMcD 4 weeks ago

Firefox starts, but doesn`t work at ALL, not reactive to any button, doesn`t open new tabs nor Options menu or Library

Hello, The day before Firefox just stopped working, I can start the program but its completely disfunctional. Menu bars roll down, but if I click on anything, nothing hap… (read more)

Hello, The day before Firefox just stopped working, I can start the program but its completely disfunctional. Menu bars roll down, but if I click on anything, nothing happens, like if the buttons were dead. External buttons like "open file", "save page" do pop up, but not internal ones, like Troubleshooting info, probably because they would also open as a Tab, which doesnt function. I can type into the search bar, shows the url, even seems to have access to search suggestion from Google, but nothing happens at all. I tried everything I could find, reset Firefox through safe mode (also doesnt work better), completely deleted and reinstalled everything, including all data folders, checked my Antivirus (Norton... yes, could be bad), but I even deinstalled antivirus. Also tried "netsh winsock reset" https://support.mozilla.org/en-US/questions/1021896 Im out of options. Thanks for Help!

Asked by Cocoseater 1 month ago

Last reply by FredMcD 1 month ago

Firefox periodically uses 100% disk writing to profile files freezing itself

As stated in the title, for some reason firefox likes to freeze itself, other programs and sometimes whole windows by using up 100% of disk. As windows resource monitor s… (read more)

As stated in the title, for some reason firefox likes to freeze itself, other programs and sometimes whole windows by using up 100% of disk. As windows resource monitor shows, this happens when mozilla tries to write a lot of stuff to profile files simultaneously, which happens every half an hour or so. The only addon I am currently running is adblock+. The amount of tabs open doesn't seem to affect when this happens or for how long. Usually open tabs are social media, yt, wiki and google docs.

Asked by MuffinInACup 1 month ago

Firefox won't open with maximized window after login, and it happens across different Windows OS.

Firefox will never ever open in maximized window after I log in with my Firefox account and make some changes to the toolbars. Advanced properties to make maximizing defa… (read more)

Firefox will never ever open in maximized window after I log in with my Firefox account and make some changes to the toolbars. Advanced properties to make maximizing default won't work either. It hasn't worked for many Firefox versions I've tried and that caused me to use Chrome. But if you manage to fix this problem, I'll be more than happy to stick with Firefox.

Asked by Csuŋ 2 months ago

Last reply by FredMcD 2 months ago

FireFox stuck in background

I open FF (happens in Safe mode too), and after a couple minutes of running it stops responding to input, but tabs on live websites continue to update content as expected… (read more)

I open FF (happens in Safe mode too), and after a couple minutes of running it stops responding to input, but tabs on live websites continue to update content as expected. Then I use the task bar , right click and try to close, the confirmation box pops up but acts like it's stuck in the background, clicking on anything FF does nothing even though it's still running (usually). I've disabled all add-ons, and run in safe mode, same behavior. It acts like it's waiting for input from a process (thread) running in the background and I just can't get to it. Task Manager does not offer the option to bring each thread to the foreground to inspect. Patched to the latest version.

Any Ideas?

Asked by itsavant 4 months ago

Last reply by FredMcD 4 months ago

  • Archived

Firefox locks up my computer

I'm using Apple OS 10.13 with Firefox 68.0.2. At least once or twice a week, when browsing (different, not always the same) sites in Firefox, my computer gets locked up: … (read more)

I'm using Apple OS 10.13 with Firefox 68.0.2. At least once or twice a week, when browsing (different, not always the same) sites in Firefox, my computer gets locked up: either, 1) the cursor moves along with the mouse but can't click anything, and the machine can be SSH'd into but %sudo kill -KILL doesn't stop any of the processes (I tried to kill mozilla process and then the loginwindow, as an effort to find a way out of the lock state that's gentler that a hardware reset), or 2) the cursor doesn't move and SSH server doesn't respond. Either way, I have to physically turn the machine off and on to continue. I don't understand how a user-level process can lock up the whole thing, but it didn't used to happen - it started a few weeks ago. What can I do?

Asked by Mike_levin 9 months ago

Last reply by Mike_levin 9 months ago

  • Archived

Firefox crashes and does not shut down when closed

Windows 10, Firefox 66.0.1 crashes and does not shut down when closed, with these 2 error messages: 1) Mozilla Crash Reporter (all boxes are checked) When browser is reop… (read more)

Windows 10, Firefox 66.0.1 crashes and does not shut down when closed, with these 2 error messages: 1) Mozilla Crash Reporter (all boxes are checked)

When browser is reopened another error message appears: 2) Close Firefox: Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window.

This appears even after a long delay before restarting Firefox. I have gone through the suggested list of fixes, with no effect.

Crash reports THIS YEAR, older ones date to Feb 2018 : There has been ZERO contact from Mozilla about these reports. bp-a7bc6424-38eb-4584-989e-7d1f80190324 3/24/2019, 12:48 PM View bp-3d058cea-c9e6-475e-bcf3-181390190324 3/24/2019, 12:34 PM View bp-ea5e178b-b5ac-4dcd-9f54-482180190324 3/24/2019, 12:04 PM View bp-df4ec509-cd35-4781-892a-956260190324 3/24/2019, 11:20 AM View bp-68f73f30-afcc-4a4d-905d-d04ae0190324 3/24/2019, 11:08 AM View bp-f2c2eb46-48c5-4c19-b8e1-c8b290190321 3/20/2019, 9:01 PM View bp-ceeb9796-5c8e-49c2-b3d5-842710190317 3/17/2019, 2:21 PM View bp-0229454e-ff31-4c2e-b8b5-ff61e0190317 3/17/2019, 12:53 PM View bp-3c0749fc-5ae3-4270-8caa-f4cc50190316 3/16/2019, 1:27 PM View bp-e6bae4ff-162f-43b4-8c95-add040190316 3/16/2019, 1:15 PM View bp-1af67eef-dd20-41c2-a9ab-20dc30190316 3/16/2019, 10:37 AM View bp-cac7dcac-6905-4047-8168-903df0190316 3/16/2019, 10:21 AM View bp-7ef55f1a-c112-4274-bd5c-e583b0190315 3/14/2019, 9:32 PM View bp-b001c84b-0af8-40b7-9f03-aef040190314 3/14/2019, 6:19 PM View bp-f4ff9526-b972-42a0-8ed5-056780190314 3/14/2019, 7:36 AM View bp-d4ba761f-2b95-4d4e-8d34-ff6fb0190312 3/12/2019, 6:24 AM View bp-e49763df-0553-4add-8663-d6fcd0190311 3/11/2019, 5:20 PM View bp-9fd42285-e5b7-4e4d-840b-527350190311 3/11/2019, 4:56 PM View bp-8573242f-583e-44a9-be8d-abfa90190303 3/2/2019, 7:06 PM View bp-21beab5b-544f-4dea-842f-f26260190301 2/28/2019, 10:38 PM View bp-182b3e0c-04d4-40f5-94ca-1f5a90190301 2/28/2019, 10:08 PM View bp-72db14ff-0ff5-48b8-bb01-e803e0190227 2/26/2019, 7:58 PM View bp-5d905533-7f25-4041-bb20-3602a0190225 2/25/2019, 8:11 AM View bp-b2a6161b-df17-4c92-bd8a-1df390190225 2/25/2019, 8:10 AM View bp-0ac7a875-0eae-4cad-9705-951390190224 2/24/2019, 11:21 AM View bp-ee153af5-da1c-4685-93c4-ab2fa0190223 2/23/2019, 5:55 PM View bp-bd6abde9-a9dd-4364-853c-293390190223 2/23/2019, 5:47 PM View bp-50b03a98-f076-4658-9b56-9326d0190223 2/23/2019, 2:09 PM View bp-b6de254f-259a-4e0e-a64a-24f400190221 2/20/2019, 9:52 PM View bp-1bc0c1a9-4925-4fdf-82e1-2c8fa0190219 2/18/2019, 7:13 PM View bp-6289dca9-bde1-455f-96e9-c84270190217 2/17/2019, 5:29 PM View bp-d3654e50-580b-4455-8faa-9426f0190217 2/17/2019, 4:00 PM View bp-13fa38b6-5ea2-46d5-bd6d-99a880190217 2/17/2019, 3:42 PM View bp-7e975766-9366-43b4-88f0-755ea0190217 2/17/2019, 3:32 PM View bp-10366729-cfa4-4d68-8217-5474f0190217 2/17/2019, 3:27 PM View bp-a44507a2-db63-4571-9800-897c00190217 2/17/2019, 3:23 PM View bp-8e0d3faa-aae2-432b-aca6-afb8b0190217 2/16/2019, 8:31 PM View bp-5605cad2-4bf3-4a75-87fb-fe99f0190216 2/16/2019, 10:48 AM View bp-93d9cb58-669d-4a98-b9f1-ffec50190216 2/15/2019, 10:26 PM View bp-9f763578-dad2-4440-9fc5-2cc3c0190216 2/15/2019, 10:15 PM View bp-ede2137c-6802-416b-9d73-aa5530190216 2/15/2019, 10:15 PM View bp-f0a095e6-4f1c-455d-a15d-31e480190216 2/15/2019, 10:15 PM View bp-9c772a93-0e7c-4e2e-b4f7-e18d30190216 2/15/2019, 10:15 PM View bp-612f308e-4b69-4d4f-b898-d402a0190216 2/15/2019, 10:15 PM View bp-953e7d65-7058-4146-9914-d2ea10190216 2/15/2019, 10:15 PM View bp-fce3816d-8c0d-4f95-81d1-e1b790190216 2/15/2019, 10:15 PM View bp-65ca84ba-c216-4826-a59d-a1dcc0190216 2/15/2019, 10:15 PM View bp-cab01958-987e-4c50-9734-bd2fe0190216 2/15/2019, 10:15 PM View bp-19cbf0f3-37f4-4010-9e4d-c65490190216 2/15/2019, 10:13 PM View bp-b34453c8-f9fa-4616-ae6f-228be0190209 2/9/2019, 3:45 PM View bp-4f30ece9-de33-4de2-8117-cc7be0190207 2/7/2019, 12:28 AM

Asked by subi10 1 year ago

Last reply by TC Harp 9 months ago

  • Archived

Firefox 68.0 totally unresponsive - opens will not load websites, cannot access options menu

After w10 upgrade to build 1903 firefox totally unresponsive. Other browsers work fine as does tbird, Version 67 also did not work. Tried uninstalling and reinstalling an… (read more)

After w10 upgrade to build 1903 firefox totally unresponsive. Other browsers work fine as does tbird, Version 67 also did not work. Tried uninstalling and reinstalling and safe mode and no addons and refresh - nothing is working. please help.

Asked by dvdsom23 10 months ago

Last reply by jscher2000 10 months ago

  • Archived

firefox goes not responding randomly when watching youtube which slows whole computer

Basically this happens at any time and it wont let me close Firefox without task manager. in task manager it shows up at system interrupts which uses over 90% of my CPU a… (read more)

Basically this happens at any time and it wont let me close Firefox without task manager. in task manager it shows up at system interrupts which uses over 90% of my CPU and at the same time Firefox is using over 10 GB of ram. i have had a look at some fixes like disabling hardware acceleration and stuff but none have worked so far.

Asked by curtisnathan44 10 months ago

Last reply by hellosct1 10 months ago

  • Solved
  • Archived

Firefox quantum 65.0.2 uploads are all of a sudden extremely slow

I noticed a few months back that Firefox quantum 65.0.2 (64 bit) uploads are extremely slow. A 186kb image that is uploaded instantly in Chrome or Firefox developer editi… (read more)

I noticed a few months back that Firefox quantum 65.0.2 (64 bit) uploads are extremely slow. A 186kb image that is uploaded instantly in Chrome or Firefox developer edition (65.0b11 64 bit) takes about 30-45 seconds in quantum, a 900kb image jumps to 14% when I hit upload, then super slowly climbs up by 2%-4% at a time, finally finishing the upload 3 minutes later, and by the time the upload finishes the google captcha I entered has expired and it tells me to retry the upload. The same 900kb image uploads in 2 seconds on chrome and firefox dev. Also some websites like twitch.tv are super slow to load, not even a video stream, the homepage takes about 20 seconds to load, then another 30 seconds for the video to start playing, while the site loads and starts playing the homepage video within a few seconds on chrome and firefox dev. I've tried everything, launching firefox in safe mode, reinstalling firefox and trying with no plugins, switching between system proxy settings and no proxy. Is there anything else I can try? Super annoying having to launch chrome every time I need to upload something.

Thanks

Asked by IcePhokz 1 year ago

Answered by FredMcD 1 year ago

  • Archived

Ver 66 Firefox crawled to a stop, 30 sec for typing to show up

I was forced into updating FF over the weekend of 5-5-19. I lost all of my addons and settings. Then to add to the agony the updated version started to slow to a crawl. T… (read more)

I was forced into updating FF over the weekend of 5-5-19. I lost all of my addons and settings. Then to add to the agony the updated version started to slow to a crawl. Then on Monday ver 66 was installed. Now the browser is so slow that I can't use it. Typing letters takes up to 30sec to display the letter I am typing. It's insane that Mozilla can reduce a perfectly good browser into a non-functioning browser. Does anyone know if there is going to be a fix for this or do I have to suffer with Chrome from now on? I need to actually do work on the computer not play with settings and fiddle with different suggestions to make it work. A browser should just -work-. I should have stuck with ver 28 which did work well.

Asked by DRocket 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox won't open at all >:( I've tried everything!

I am using an HP laptop and running the latest version of Windows. Firefox worked just fine about a week ago. However, after rebooting my computer the browser will not op… (read more)

I am using an HP laptop and running the latest version of Windows. Firefox worked just fine about a week ago. However, after rebooting my computer the browser will not open at all anymore and nothing is working. I click the app and nothing happens. I've tried running it as an administrator. I've tried using the RUN commands, nothing. I've tried uninstalling and each time it tells me that Firefox must first be closed before I can uninstall, but it never opens anything in the first place for me to be able to close it and so I have to reboot my computer all over again to even uninstall the app. This is extremely frustrating because certain online applications I use for work are only compatible with Firefox. I've tried deleting temp folders in the program data, nothing. Please help! You have no phone support and this is a very pressing issue!

Asked by jstnrssll 1 year ago

Last reply by FredMcD 1 year ago

  • Solved
  • Archived

every time I click a link to YouTube firefox freezes and I have to force it closed with the task manager

If I hit a link in Facebook and it is a YouTube video, Firefox goes unresponsive and I have to open the task manager and close Firefox. This happens even if it opens in a… (read more)

If I hit a link in Facebook and it is a YouTube video, Firefox goes unresponsive and I have to open the task manager and close Firefox. This happens even if it opens in a new window. I can't even open YouTube on its own without having this happen, can you tell me why? I do have three links that I have bookmarked that are YouTube videos and they play fine, but nothing else.

Asked by llahair 1 year ago

Answered by FredMcD 1 year ago

  • Archived

Task Manager shows FLOW and FIREFOX Using large amount of CPU, If I terminate FLOW it returns to normal, but comes back!

For the last week Task Manager is showing Firefox using lots of CPU, causing fans to come on in laptop, at the same time 'FLOW' is showing about the same high usage. I ne… (read more)

For the last week Task Manager is showing Firefox using lots of CPU, causing fans to come on in laptop, at the same time 'FLOW' is showing about the same high usage. I never installed Flow. When I 'end task' on Flow Firefox reverts to normal. But Flow reappears on it's own. If I remove Conexant Flow, it comes back again. Can anyone help? It also worries me why Flow should be using so much CPU, when (apparently) it is only a driver?

Asked by Hogan_Grenada 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox constantly becoming unresponsive

I've had problems with Firefox not responding and having to be closed via task manager for some time, some days happening several times, and some days not at all. I origi… (read more)

I've had problems with Firefox not responding and having to be closed via task manager for some time, some days happening several times, and some days not at all. I originally thought it was to do with Facebook, as I tend to have that open most of the time, but it seems to be happening with whatever I have open. Today it has got to the point where it is becoming unresponsive as soon as I open it. I've tried opening in safe mode, refreshing and have now downloaded the latest version. Don't know what's causing it, or what to try next. Help please!

Asked by Dlc1 1 year ago

Last reply by Dlc1 1 year ago

  • Archived

update to version 66.0.2 and now I can't open firefox

So, it wouldn't work, and I finally deleted and reinstalled Firefox. It is still this version, and it won't open. I now can't open my gmail or google calendar, either. … (read more)

So, it wouldn't work, and I finally deleted and reinstalled Firefox. It is still this version, and it won't open. I now can't open my gmail or google calendar, either. I think this started on 3/27. Can anyone help?

Asked by ltt121 1 year ago

Last reply by FredMcD 1 year ago

  • Solved
  • Archived

2nd YouTube video selection causes multiple Firefox crash windows, can you help?

YouTube plays the first video fine, but when I select any other video from the browser window I get multiple Firefox crash alert windows. Nothing happens when I click the… (read more)

YouTube plays the first video fine, but when I select any other video from the browser window I get multiple Firefox crash alert windows. Nothing happens when I click the "Close the Program" option in the Crash Alert. Firefox remains open and eventually after a slight delay, the video selected will play, but the crash alert keeps popping up. -Began yesterday (3/11/19), no known changes to browser or system -Refreshed Firefox (did not help) -Attempted in Safe Mode (did not help) Thanks for any recommendations.

Asked by brob153 1 year ago

Answered by brob153 1 year ago

  • Archived

I've encountered a website that hangs when I have Network Monitor up. If there a workaround for this?

I use Network Monitor to see the URL's that websites are using internally. There's a site which seems to have been written to circumvent this functionality. If I access… (read more)

I use Network Monitor to see the URL's that websites are using internally. There's a site which seems to have been written to circumvent this functionality. If I access the site while the Network Monitor is up, the Network Monitor automatically switches to the Debugger. When I switch back to the Network Monitor, the site hangs until I close the Network Monitor and then the site proceeds. It appears that the site has a way of detecting that the Network Monitor is up. Is there a way to make it so the web page cannot detect that the Network Monitor is up and cannot take control of it?

Asked by perl 1 year ago

Last reply by perl 1 year ago

  • Archived

New firefox 66 wont start but 58 works fine.

Windows 10 1809. Upgraded to new FF and not working at all. I turn off all proccess from task manager and then it open but in white screen as in picture. Option button no… (read more)

Windows 10 1809. Upgraded to new FF and not working at all. I turn off all proccess from task manager and then it open but in white screen as in picture. Option button no work.Nothing works.Only help,about troubleshoot work. Reset doesnt help. Clean 100% fresh install doesnt work. (deleted everything has to do with mozilla from files and registry.) Even with restart. SoS!!!! dont ask me stupid questions because when installing 58 version works fine till auto update that mess things up again.

Asked by eyuri 1 year ago

Last reply by jscher2000 1 year ago